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Guidelines for Standards around
ICT for AHA for Age Friendly
Communities
2nd STAIR-AHA meeting, 2019-01-31
2019-01-31
This project has received funding from the European Union’s Horizon 2020
Research and Innovation Programme under Grant Agreement no. 727802
Some time ago...
... now
Main issues
Acting for better inclusion of older people through:
• Standards
• Procurement
• Education
Standards
• Importance of Co-production in ICT for
AHA
• Older Users and ICT: Impact Fields
Procurement
• Procurement and eProcurement in EU:
Overview
• Procurement in ICT for AHA
• Recommendations for Procurers of ICT
for AHA
Education
• Older People as an Asset
• Older People and ICT
• Role of Coaching and Education
• ICT, Older People and Employment
• Recommendations
Ethical tenet
Adopted by the PROGRESSIVE project (D2.1)
• Accessibility and Usability … tenet is particularly relevant for buildings and the wider
environment, products and services - therefore assistive technologies, universal design and ‘age-
friendly’ community approaches. Links to aspects of equality, equity, and justice.
• Affordability … tenet impacts on the ‘accessibility’ of products and services for people with
limited means.
• Autonomy and Empowerment … tenet reflects an imperative for products and services to be
designed and configured in ways that engage with, afford choices, and facilitate greater control
by older people in relation to key aspects of their lives.
• Beneficence and Non-Maleficence … underpinning tenet in the context of many products or
services. Relate to the way that risks of good or harm are assessed and addressed.
• Care, Protection and Support … tenet is specifically relevant for products or services provided
for or used by dependent, frail or otherwise vulnerable older people for whom care is needed.
• Equality, Equity and Justice … tenet affirms the equal status and right of older people to access
products and services. Each links to aspects of accessibility and affordability.
• Inclusion, Non-Discrimination and Social Impact … tenet supports product and service
approaches that challenge the disadvantage faced by older people through inappropriate and
ageist practices and beliefs.
• Interoperability … in terms of ICT, tenet embraces both technical and semantic interoperability
for products and services. Wider consumer options and choices can follow.
• Privacy, Safety and Security … tenet recognise the rights of older people in the contexts of
‘traditional’ ranges of products and services and the special considerations relating to ICT (e.g.
for cybersecurity).
A possible roadmap
• For ICT-specific products (hardware,
software, Web) and for ICT-oriented-
products (home automation, travel
solutions): conformance to specific laws
or standards
• User involvement: co-production
and/or testing
• Other selection criteria for contractor
evaluation
• Auditing: an example of table report
Conclusions
• Suggestion for Standardisation Bodies
• Suggestion for Age-Friendly
Communities
• Suggestion for Procurers
https://progressivestandards.org/resources/project-reports/
Roberto Scano - mail@robertoscano.info
https://progressivestandards.org/resources/project-reports/

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Guidelines for Standards around ICT for AHA for Age Friendly Communities

  • 1. Guidelines for Standards around ICT for AHA for Age Friendly Communities 2nd STAIR-AHA meeting, 2019-01-31 2019-01-31 This project has received funding from the European Union’s Horizon 2020 Research and Innovation Programme under Grant Agreement no. 727802
  • 4. Main issues Acting for better inclusion of older people through: • Standards • Procurement • Education
  • 5. Standards • Importance of Co-production in ICT for AHA • Older Users and ICT: Impact Fields
  • 6. Procurement • Procurement and eProcurement in EU: Overview • Procurement in ICT for AHA • Recommendations for Procurers of ICT for AHA
  • 7. Education • Older People as an Asset • Older People and ICT • Role of Coaching and Education • ICT, Older People and Employment • Recommendations
  • 8. Ethical tenet Adopted by the PROGRESSIVE project (D2.1) • Accessibility and Usability … tenet is particularly relevant for buildings and the wider environment, products and services - therefore assistive technologies, universal design and ‘age- friendly’ community approaches. Links to aspects of equality, equity, and justice. • Affordability … tenet impacts on the ‘accessibility’ of products and services for people with limited means. • Autonomy and Empowerment … tenet reflects an imperative for products and services to be designed and configured in ways that engage with, afford choices, and facilitate greater control by older people in relation to key aspects of their lives. • Beneficence and Non-Maleficence … underpinning tenet in the context of many products or services. Relate to the way that risks of good or harm are assessed and addressed. • Care, Protection and Support … tenet is specifically relevant for products or services provided for or used by dependent, frail or otherwise vulnerable older people for whom care is needed. • Equality, Equity and Justice … tenet affirms the equal status and right of older people to access products and services. Each links to aspects of accessibility and affordability. • Inclusion, Non-Discrimination and Social Impact … tenet supports product and service approaches that challenge the disadvantage faced by older people through inappropriate and ageist practices and beliefs. • Interoperability … in terms of ICT, tenet embraces both technical and semantic interoperability for products and services. Wider consumer options and choices can follow. • Privacy, Safety and Security … tenet recognise the rights of older people in the contexts of ‘traditional’ ranges of products and services and the special considerations relating to ICT (e.g. for cybersecurity).
  • 9. A possible roadmap • For ICT-specific products (hardware, software, Web) and for ICT-oriented- products (home automation, travel solutions): conformance to specific laws or standards • User involvement: co-production and/or testing • Other selection criteria for contractor evaluation • Auditing: an example of table report
  • 10. Conclusions • Suggestion for Standardisation Bodies • Suggestion for Age-Friendly Communities • Suggestion for Procurers
  • 11. https://progressivestandards.org/resources/project-reports/ Roberto Scano - mail@robertoscano.info https://progressivestandards.org/resources/project-reports/