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PM World Today – September 2010 (Vol XII, Issue IX)


              PM WORLD TODAY – FEATURED PAPER – SEPTEMBER 2010

   Opportunity Analysis Under Strategic Program Management

                                                      By Bob Prieto
                                             Senior Vice President, Fluor


Strategic Program Management is about meeting the challenges of scale and complexity
but also about capturing the opportunities of leverage. Every major program as well as the
projects that comprise it is the subject of a detailed and rigorous risk analysis. This is not
only appropriate but also necessary. But in order to capture the full value inherent in large
programs, the program management consultant or PMC must be seeking out opportunities
in a proactive and ongoing manner.

The PMC’s opportunity analysis is best constructed within a framework that ensures a
comprehensive view of all aspects of the program. Unlike various risk frameworks and
categorizations that exist, there is no comparable opportunity framework for program
management in the engineering and construction industry. This paper outlines one
possible framework that draws on the “Ten Types of Innovation” by Doblin Research and
presents an initial checklist to facilitate opportunity assessment in large engineering and
construction programs.

Program Management Opportunity Framework

The Program Management Opportunity Framework utilizes a construct similar to that used
by Doblin in “Ten Types of Innovation” but with a distinctive focus on those parameters
related to opportunities in large engineering and construction programs. In the Program
Management Opportunity Framework four broad categories of opportunities are
considered:

    1. Finance

    2. Processes

    3. Projects

    4. Stakeholders




© 2010 Bob Prieto

PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net   Page 1
PM World Today – September 2010 (Vol XII, Issue IX)


                                                   Program Management Opportunity Framework
                      Finance                  Processes                          Projects                                   Stakeholders

              Business Networking Enabling            Core        Program     Program             Program  Outreach        Communication Stakeholder
              Model               Process             Process     Performance System              Teamwork                               Experience

              How to fund Optimizing the Streamlining Applying     Implementing   Adopting life   Adopting     How          How program      How positive
              the program value chain    owner driven proprietary PMC Value       cycle           strong       stakeholders benefits are     stakeholder
              and                        processes PMC             Improving      services        alignment    are engaged communicated to   experience is
              individual                              processes Practices         framework       and                       stakeholders     achieved
              projects;                               and                                         partnering
              maximize                                intellectual                                approaches
              return on                               property
              investment



Typical
Opportunity
Focus

Value
Creating
Opportunity
Focus


Within these broad categories a total of ten sub-areas are described. These sub-areas and
principle area of interest include:

                       1. Business Model                               How to fund the program and
                                                                       individual projects; maximize
                                                                       return on investment
                       2. Networking                                   Optimizing the value chain
                       3. Enabling Process                             Streamlining owner driven
                                                                       processes
                       4. Core Process                                 Applying proprietary PMC
                                                                       processes and intellectual
                                                                       property
                       5. Program                                      Implementing PMC Value
                       Performance                                     Improving Practices
                       6. Program System                               Adopting life cycle services
                                                                       framework
                       7. Program Teamwork                             Adopting strong alignment and
                                                                       partnering approaches
                       8. Outreach                                     How stakeholders are engaged
                       9. Communication                                How program benefits are
                                                                       communicated to stakeholders
                       10.Stakeholder                                  How positive stakeholder
                       Experience                                      experience is achieved



© 2010 Bob Prieto

PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net                                           Page 2
PM World Today – September 2010 (Vol XII, Issue IX)


 An Opportunity Checklist

 The opportunity checklist for any specific large scale engineering and construction
 program will be governed by:

          -    nature of program and its individual projects
          -    client related constraints
          -    site constraints
          -    market constraints
          -    supply chain and logistical constraints
          -    governmental, regulatory and stakeholder constraints
          -    additional program specific constraints

 The checklist which follows is suggestive of the breadth of opportunities which may exist in
 large capital programs. While important opportunities do exist in the “nuts and bolts” of
 large engineering and construction programs, more valuable opportunities may exist in
 modifications to the business models used or how stakeholder expectations are met.


                                                   Opportunity Checklist

1. Business Model              How to fund the                Are there elements of the program or individual
                               program and                    projects for which attractive vendor financing is
                               individual projects;           available?
                               maximize return on
                               investment
                                                              Are there elements of the program or individual
                                                              projects which should be acquired on other than a
                                                              purchase basis (examples: DBOM; PPP; delivered
                                                              service)?
                                                              What is the optimal phasing of the program when
                                                              considering phase based revenues and costs?
                                                              Are their program or individual project structuring
                                                              opportunities that improve the project's tax efficiency?
                                                              Are there risk categories which can be pooled and
                                                              self insured?
                                                              Are there changes in the owner's business model or
                                                              the PMC delivery model which are desirable based on
                                                              program considerations?
                                                              Do commodity or risk arbitrage opportunities exist?
                                                              Do opportunities exist for favorable regulatory
                                                              change?

2. Networking                  Optimizing the value           Which elements of supply lend themselves to
                               chain                          consolidated purchasing?


 © 2010 Bob Prieto

 PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net         Page 3
PM World Today – September 2010 (Vol XII, Issue IX)


                                                              Which elements of supply should be considered as
                                                              part of a broader multi-project procurement strategy?
                                                              Is the scope of the program or individual projects to
                                                              be developed by the owner optimal or are there
                                                              elements to be added or subtracted that can produce
                                                              better value?
                                                              Are their potential alliance agreements that should be
                                                              considered that create value for both parties?
                                                              Has potential value in waste or by-product streams
                                                              been fully captured?
                                                              What co-development opportunities exist with projects
                                                              being undertaken by others?
                                                              Does reorganization of the supply chain provide
                                                              added value or risk transfer?

3. Enabling Process            Streamlining owner             Are there owner tollgate processes which can be
                               driven processes               accelerated through interim reviews?
                                                              Are there opportunities to embed owner staff with
                                                              change authority into site management teams for
                                                              routine type changes?
                                                              Are there opportunities to modify contingency pool
                                                              policies to provide both the owner's and PMC's
                                                              project team with increased flexibility?
                                                              Are there elements of procurement and contracting
                                                              which can be better undertaken directly by the PMC
                                                              versus the owner's typical procurement approach?
                                                              Are their opportunities to accelerate cash flow to
                                                              contractors and suppliers through a modified invoice
                                                              payment process (only exceptions not paid)?
                                                              Can staff approval processes be streamlined for in-
                                                              budget staff positions within approved ranges?

4. Core Process                Applying proprietary           Are required IP agreements in place in a form that
                               PMC processes and              maximizes the opportunity to use proprietary PMC
                               intellectual property          processes and intellectual property?
                                                              Use PMC's integrated framework without any defaults
                                                              to client preference systems?
                                                              Is there the potential to use PMC strategic supplier
                                                              relationship agreements?
                                                              Is an external version of PMC's risk framework
                                                              utilized?

5. Program                     Implementing PMC               Have we identified the most appropriate value
Performance                    Value Improving                improving practices and their timing to be used on the
                               Practices                      program?


 © 2010 Bob Prieto

 PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net        Page 4
PM World Today – September 2010 (Vol XII, Issue IX)


                                                              Are there technology options we should currently be
                                                              considering?
                                                              Are the classes of quality for each portion of the
                                                              program or individual projects consistent with its
                                                              intended use and associated risks?
                                                              Are there opportunities for pre-fabrication, pre-
                                                              assembly and modularization that improve labor
                                                              productivity and reduce costs?
                                                              Has standardization been considered from a full life
                                                              cycle perspective (procurement and construction
                                                              simplification; reduced sku's for spares)?
                                                              Are there opportunities to use lower cost engineering
                                                              centers for an increased portion of the program?
                                                              Have opportunities to minimize construction waste
                                                              been adequately considered (recyclable packaging
                                                              materials; onsite re-use of select waste streams;
                                                              reduced number of sku's in supply chain)?
                                                              Are strategies for reducing energy use during
                                                              construction in place (consolidated shipments to the
                                                              site; renewable energy to meet onsite construction
                                                              power needs; use of micro grids)?
                                                              Are strategies for minimizing potable water use during
                                                              construction in place?
                                                              Have water "barter" arrangements been considered to
                                                              reduce limits on well pumping rates?
                                                              Have design margins been optimized?
                                                              What opportunities for energy and water operation
                                                              during operations exist?
                                                              Are value creation and value awareness activities
                                                              being adequately harvested for improvements?
                                                              Can productivity be enhanced through training, tools
                                                              or other workforce changes?

6. Program System              Adopting life cycle            Are there opportunities to streamline start-up and
                               services framework             commissioning (including pre-commissioning of
                                                              elements of the project?
                                                              Have O&M needs been addressed in project design?
                                                              Have O&M needs with respect to consumables and
                                                              spares been addressed in initial project procurement?
                                                              Is it desirable for the PMC to provide an initial or
                                                              ongoing maintenance activity for all or part of the
                                                              project?



 © 2010 Bob Prieto

 PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net       Page 5
PM World Today – September 2010 (Vol XII, Issue IX)


                                                              Does the approach to design, procurement and
                                                              construction result in an asset management database
                                                              suitable for plant operations and maintenance?

7. Program                     Adopting strong                Have alignment activities been carried out
Teamwork                       alignment and                  comprehensively across owner, PMC and all
                               partnering                     stakeholder organizations?
                               approaches
                                                              Are regular partnering session continued throughout
                                                              the program duration?

8. Outreach                    How stakeholders               Have stakeholder management plans been developed
                               are engaged                    and do they reflect the preferred method each
                                                              stakeholder desires to engage through?
                                                              Are we monitoring and assessing stakeholder
                                                              engagement and providing feedback to stakeholders
                                                              on their engagement ?

9. Communication               How program                    Are we using the most cost effective communication
                               benefits are                   techniques to reach each stakeholder with
                               communicated to                appropriately targeted messages?
                               stakeholders
                                                              How can we better measure effectiveness?

10.Stakeholder                 How positive                   Have we solicited each stakeholder's definition of
Experience                     stakeholder                    success and measured and communicated the
                               experience is                  program's movement towards that goal?
                               achieved


 Conclusion

 Large scale programs are faced with significant challenges of scale and complexity. They
 also offer a wide range of opportunities to better leverage existing and new models,
 practices and processes. Capturing and capitalizing on these opportunities can benefit
 from a structured and ongoing examination of opportunities much in the same way as risk
 are systematically identified, assessed and managed. This paper outlines a framework for
 such an opportunity analysis as it may be applied to large engineering and construction
 programs and suggest some first order areas worth examining.




 © 2010 Bob Prieto

 PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net        Page 6
PM World Today – September 2010 (Vol XII, Issue IX)




    About the Author:



                                         Bob Prieto
                                         Author




                               Bob Prieto is a Senior Vice President of Fluor
                               Corporation, one of America’s largest engineering,
                               construction and project management firms where he is
                               responsible for strategy in support of the firm’s Industrial
     & Infrastructure Group and its key clients. He focuses on the development,
     delivery and oversight of large, complex projects worldwide. Prior to joining Fluor,
     Bob served as chairman of Parsons Brinckerhoff Inc. He served as a member of
     the executive committee of the National Center for Asia-Pacific Economic
     Cooperation, a member of the Industry Leaders’ Council of the American Society
     of Civil Engineers (ASCE), and co-founder of the Disaster Resource Network. He
     currently serves on a number of committees looking at issues related to
     infrastructure delivery and resiliency and disaster response and rebuilding. Until
     2006 he served as one of three U.S. presidential appointees to the Asia Pacific
     Economic Cooperation (APEC) Business Advisory Council (ABAC) and
     previously served as chairman of the Engineering and Construction Governors of
     The World Economic Forum and co-chair of the infrastructure task force formed
     after September 11th by the New York City Chamber of Commerce. He recently
     completed a ten year tenure as a member of the board of trustees of Polytechnic
     University of New York culminating in its merger with New York University. Bob is
     the author of “Strategic Program Management” published by the Construction
     Management Association of America (CMAA) and more recently a companion
     work entitled “Topics in Strategic Program management”.




© Bob Prieto 2010

PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net   Page 7

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Strengthen outcome based capital project delivery
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Rethinking Interface Management
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Rework in Engineering & Construction Projects
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Reversing Global Warming
Reversing Global WarmingReversing Global Warming
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Improving infrastructure project success
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Large complex project success
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Impact of correlation on risks in programs and projects
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Decision Making Under Uncertainty
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Post Dorian Engineering & Construction in the Bahamas
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Debating project decisions in an ai enabled environment
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Chapters 11 12 13
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Chapter 10
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Chapter 9
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Chapter 8
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Theory of Management of Large Complex Projects - Chapter 7
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Opportunity Analysis

  • 1. PM World Today – September 2010 (Vol XII, Issue IX) PM WORLD TODAY – FEATURED PAPER – SEPTEMBER 2010 Opportunity Analysis Under Strategic Program Management By Bob Prieto Senior Vice President, Fluor Strategic Program Management is about meeting the challenges of scale and complexity but also about capturing the opportunities of leverage. Every major program as well as the projects that comprise it is the subject of a detailed and rigorous risk analysis. This is not only appropriate but also necessary. But in order to capture the full value inherent in large programs, the program management consultant or PMC must be seeking out opportunities in a proactive and ongoing manner. The PMC’s opportunity analysis is best constructed within a framework that ensures a comprehensive view of all aspects of the program. Unlike various risk frameworks and categorizations that exist, there is no comparable opportunity framework for program management in the engineering and construction industry. This paper outlines one possible framework that draws on the “Ten Types of Innovation” by Doblin Research and presents an initial checklist to facilitate opportunity assessment in large engineering and construction programs. Program Management Opportunity Framework The Program Management Opportunity Framework utilizes a construct similar to that used by Doblin in “Ten Types of Innovation” but with a distinctive focus on those parameters related to opportunities in large engineering and construction programs. In the Program Management Opportunity Framework four broad categories of opportunities are considered: 1. Finance 2. Processes 3. Projects 4. Stakeholders © 2010 Bob Prieto PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 1
  • 2. PM World Today – September 2010 (Vol XII, Issue IX) Program Management Opportunity Framework Finance Processes Projects Stakeholders Business Networking Enabling Core Program Program Program Outreach Communication Stakeholder Model Process Process Performance System Teamwork Experience How to fund Optimizing the Streamlining Applying Implementing Adopting life Adopting How How program How positive the program value chain owner driven proprietary PMC Value cycle strong stakeholders benefits are stakeholder and processes PMC Improving services alignment are engaged communicated to experience is individual processes Practices framework and stakeholders achieved projects; and partnering maximize intellectual approaches return on property investment Typical Opportunity Focus Value Creating Opportunity Focus Within these broad categories a total of ten sub-areas are described. These sub-areas and principle area of interest include: 1. Business Model How to fund the program and individual projects; maximize return on investment 2. Networking Optimizing the value chain 3. Enabling Process Streamlining owner driven processes 4. Core Process Applying proprietary PMC processes and intellectual property 5. Program Implementing PMC Value Performance Improving Practices 6. Program System Adopting life cycle services framework 7. Program Teamwork Adopting strong alignment and partnering approaches 8. Outreach How stakeholders are engaged 9. Communication How program benefits are communicated to stakeholders 10.Stakeholder How positive stakeholder Experience experience is achieved © 2010 Bob Prieto PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 2
  • 3. PM World Today – September 2010 (Vol XII, Issue IX) An Opportunity Checklist The opportunity checklist for any specific large scale engineering and construction program will be governed by: - nature of program and its individual projects - client related constraints - site constraints - market constraints - supply chain and logistical constraints - governmental, regulatory and stakeholder constraints - additional program specific constraints The checklist which follows is suggestive of the breadth of opportunities which may exist in large capital programs. While important opportunities do exist in the “nuts and bolts” of large engineering and construction programs, more valuable opportunities may exist in modifications to the business models used or how stakeholder expectations are met. Opportunity Checklist 1. Business Model How to fund the Are there elements of the program or individual program and projects for which attractive vendor financing is individual projects; available? maximize return on investment Are there elements of the program or individual projects which should be acquired on other than a purchase basis (examples: DBOM; PPP; delivered service)? What is the optimal phasing of the program when considering phase based revenues and costs? Are their program or individual project structuring opportunities that improve the project's tax efficiency? Are there risk categories which can be pooled and self insured? Are there changes in the owner's business model or the PMC delivery model which are desirable based on program considerations? Do commodity or risk arbitrage opportunities exist? Do opportunities exist for favorable regulatory change? 2. Networking Optimizing the value Which elements of supply lend themselves to chain consolidated purchasing? © 2010 Bob Prieto PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 3
  • 4. PM World Today – September 2010 (Vol XII, Issue IX) Which elements of supply should be considered as part of a broader multi-project procurement strategy? Is the scope of the program or individual projects to be developed by the owner optimal or are there elements to be added or subtracted that can produce better value? Are their potential alliance agreements that should be considered that create value for both parties? Has potential value in waste or by-product streams been fully captured? What co-development opportunities exist with projects being undertaken by others? Does reorganization of the supply chain provide added value or risk transfer? 3. Enabling Process Streamlining owner Are there owner tollgate processes which can be driven processes accelerated through interim reviews? Are there opportunities to embed owner staff with change authority into site management teams for routine type changes? Are there opportunities to modify contingency pool policies to provide both the owner's and PMC's project team with increased flexibility? Are there elements of procurement and contracting which can be better undertaken directly by the PMC versus the owner's typical procurement approach? Are their opportunities to accelerate cash flow to contractors and suppliers through a modified invoice payment process (only exceptions not paid)? Can staff approval processes be streamlined for in- budget staff positions within approved ranges? 4. Core Process Applying proprietary Are required IP agreements in place in a form that PMC processes and maximizes the opportunity to use proprietary PMC intellectual property processes and intellectual property? Use PMC's integrated framework without any defaults to client preference systems? Is there the potential to use PMC strategic supplier relationship agreements? Is an external version of PMC's risk framework utilized? 5. Program Implementing PMC Have we identified the most appropriate value Performance Value Improving improving practices and their timing to be used on the Practices program? © 2010 Bob Prieto PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 4
  • 5. PM World Today – September 2010 (Vol XII, Issue IX) Are there technology options we should currently be considering? Are the classes of quality for each portion of the program or individual projects consistent with its intended use and associated risks? Are there opportunities for pre-fabrication, pre- assembly and modularization that improve labor productivity and reduce costs? Has standardization been considered from a full life cycle perspective (procurement and construction simplification; reduced sku's for spares)? Are there opportunities to use lower cost engineering centers for an increased portion of the program? Have opportunities to minimize construction waste been adequately considered (recyclable packaging materials; onsite re-use of select waste streams; reduced number of sku's in supply chain)? Are strategies for reducing energy use during construction in place (consolidated shipments to the site; renewable energy to meet onsite construction power needs; use of micro grids)? Are strategies for minimizing potable water use during construction in place? Have water "barter" arrangements been considered to reduce limits on well pumping rates? Have design margins been optimized? What opportunities for energy and water operation during operations exist? Are value creation and value awareness activities being adequately harvested for improvements? Can productivity be enhanced through training, tools or other workforce changes? 6. Program System Adopting life cycle Are there opportunities to streamline start-up and services framework commissioning (including pre-commissioning of elements of the project? Have O&M needs been addressed in project design? Have O&M needs with respect to consumables and spares been addressed in initial project procurement? Is it desirable for the PMC to provide an initial or ongoing maintenance activity for all or part of the project? © 2010 Bob Prieto PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 5
  • 6. PM World Today – September 2010 (Vol XII, Issue IX) Does the approach to design, procurement and construction result in an asset management database suitable for plant operations and maintenance? 7. Program Adopting strong Have alignment activities been carried out Teamwork alignment and comprehensively across owner, PMC and all partnering stakeholder organizations? approaches Are regular partnering session continued throughout the program duration? 8. Outreach How stakeholders Have stakeholder management plans been developed are engaged and do they reflect the preferred method each stakeholder desires to engage through? Are we monitoring and assessing stakeholder engagement and providing feedback to stakeholders on their engagement ? 9. Communication How program Are we using the most cost effective communication benefits are techniques to reach each stakeholder with communicated to appropriately targeted messages? stakeholders How can we better measure effectiveness? 10.Stakeholder How positive Have we solicited each stakeholder's definition of Experience stakeholder success and measured and communicated the experience is program's movement towards that goal? achieved Conclusion Large scale programs are faced with significant challenges of scale and complexity. They also offer a wide range of opportunities to better leverage existing and new models, practices and processes. Capturing and capitalizing on these opportunities can benefit from a structured and ongoing examination of opportunities much in the same way as risk are systematically identified, assessed and managed. This paper outlines a framework for such an opportunity analysis as it may be applied to large engineering and construction programs and suggest some first order areas worth examining. © 2010 Bob Prieto PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 6
  • 7. PM World Today – September 2010 (Vol XII, Issue IX) About the Author: Bob Prieto Author Bob Prieto is a Senior Vice President of Fluor Corporation, one of America’s largest engineering, construction and project management firms where he is responsible for strategy in support of the firm’s Industrial & Infrastructure Group and its key clients. He focuses on the development, delivery and oversight of large, complex projects worldwide. Prior to joining Fluor, Bob served as chairman of Parsons Brinckerhoff Inc. He served as a member of the executive committee of the National Center for Asia-Pacific Economic Cooperation, a member of the Industry Leaders’ Council of the American Society of Civil Engineers (ASCE), and co-founder of the Disaster Resource Network. He currently serves on a number of committees looking at issues related to infrastructure delivery and resiliency and disaster response and rebuilding. Until 2006 he served as one of three U.S. presidential appointees to the Asia Pacific Economic Cooperation (APEC) Business Advisory Council (ABAC) and previously served as chairman of the Engineering and Construction Governors of The World Economic Forum and co-chair of the infrastructure task force formed after September 11th by the New York City Chamber of Commerce. He recently completed a ten year tenure as a member of the board of trustees of Polytechnic University of New York culminating in its merger with New York University. Bob is the author of “Strategic Program Management” published by the Construction Management Association of America (CMAA) and more recently a companion work entitled “Topics in Strategic Program management”. © Bob Prieto 2010 PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 7