1. Robert W. Yates 850-902-1538
2121 Knottingham Trace Lane Jacksonville, FL 32446 riosen72@yahoo.com
Professional Skills
U.S. Air Force professional who can bring discipline, dedication and leadership to your team.
 Proficient in Microsoft Office 2013
 Expert in administrative documentation
 Dedicated Program Managerw/ excellent
inspection ratings and program accuracy
 Mentored 30+ mid-level supervisors
 Problem-solver dedicated to mission
accomplishment
 Trained 100+ personnelon maintenance
duties/procedures
 Supervised 1k+ maintenance actions on
combat ready aircraft
 Spearheaded several tracking programs for
personnelrequirements
 Reliable team player with mission oriented
focus
Work History
DeBary Golf and Country Club Pro Shop Staff 05/2016-11/2016
 Managed 70 golf cart fleet for daily use, ensured all carts were inspected and safe for daily use
 Handled 100+ guest transactions daily, reconciled daily receipts against guest visit logs; ensured daily
deposit was 100% accurate and daily reports were sent to corporate; directly contributing to Pro Shop earning
$400,000 annually
 Assisted guestsin their experience, scheduling and action on their enjoyment of the facility; to include tee
times, merchandise purchases,inputting scores into USGA database; provided initial satisfaction survey
feedback collection and resolution options
 Assisted Director of Golf with Junior League classes; assisted students with fundamentals and swing
mechanics, enhancing their knowledge and enjoyment; developed skills challenge format for students to
increase their focus on game mechanics
Tyndall AFB, FL Airfield Flight Operations Supervisor 05/2011-10/2014
 Directly responsible for safe take off/landing of 3,840 F-22 Raptor flights annually; aircraft valued at $9
billion; zero FAA Class A incidents during tenure
 Squadron Fleet Program Manager – 30 vehicles valued at $3 million; coordinated repairs, maintenance tasks
and fleet rotation between different units; single-handedly performed monthly inspections on all vehicles
ensuring safe/reliable for flight line use
 Developed Section Training Program for 26+ personnelacross all shifts,tracked all training requirements for
organization needs,ensured timely completion of assignments; lowered overdue training tasks by 90%;
ensured ready action tasks were completed and personnel were deployment ready
 Liaison w/ Joint Service Aircraft units; ensured they had reliable ground communications capability, flight
line drivers training/certification, ground support equipment availability and equipment storage on site
Tyndall AFB, FL Squadron Superintendent 11/2010-06/2011
 Directly supervised 98 personnelfrom four different specialties during squadron shut down period; assisted
in worldwide duty assignment selection process,job requirements matching, and base out-processing;
streamlined paperwork error correction process with base personneloffice, reduced wasted man-hours by
25%
 Developed work schedules,wrote 60+ annual performance reports, tracked training assignments for all
personnel; assisted personnelwith requirements for new assignments and combat zone deployments;
pipelined several key wartime readiness reports to uppermanagement weekly ensuring personnelwere on
schedule to leave without delay
 Community Outreach Coordinator – Organized/tracked over 8,000 man hours dedicated to volunteerduties;
squadron efforts directly supported six civilian organizations to include the rebuilding of the Taunton Family
Home Orphanage

2. Robert W. Yates850-902-1538riosen72@yahoo.com
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Tyndall AFB, FL Weapons Section Manager 09/2010-12/2010
 Supervised 60 aircraft weapons personnel; maintained wartime training standards for14 Weapons Load
Crews ensuring all personnel were deployable and combat ready
 Tracked training tasks,work schedules,appointments and shift availability for all personnel; ensured
adequate personnelavailable for daily flight operations and maintenance tasks
 Wrote award packages and recommendations for medals earned; attended review boards for
awards/promotions given; attended weekly staff meetings, briefed senior leadership on section involvements
with daily operations
 Directed maintenance actions that were preformed on aircraft; ensured all tasks were documented properly
and errors were corrected; lowered documentation error rate by 37% against service wide accuracy goals
Professional Education
US Air Force Senior Non-Commissioned Officer Academy 2013
US Air Force Non-Commissioned Officer Academy 2009
US Air Force Airmen Leadership School 2000
US Air Force Aircraft Armament Systems Technical School 1994
Academic Education
Golf Academy of America Orlando Campus 2015-2016
Associate’s Degree – Golf Complex Operations and Management
Graduate with Honors, Salutatorian with 3.83 GPA
 Administration Certification
 Tournament Administration Certification
 Food Handler’s Certification
Professional Accomplishments
 Recognized several times for USAF Outstanding Achievement Award
 33rd Fighter Wing Weapons Load Crew of the Year - 2001
 325 AMXS Non-Commissioned Officer of the Quarter – 2009
References
Are available upon request