1. JEAN P. ROSA
1364 Allerton Way, Chino Valley, AZ 86323
(928) 899-4212
gokuhr919@yahoo.com
https://www.linkedin.com/in/jean-rosa-851010110
PROFESSIONAL SUMMARY
Personnel Supervisor, Quality Assurance Professional, and Military Veteran with 13 years of proven experience
in the United States Marine Corps. Held a SecretSecurity Clearance duringmilitaryserviceandmaintainssecurity
clearance eligibility. Accomplished measurable results while leading teams of up to 20 personnel in dynamic, fast-
paced environments. Possess a comprehensive background in operations and personnel management derived from
conducting domestic and global operations in the Asian South Pacific Ocean. Managed risk upon multiple lines to
protect assets, property, and equipment valued over $1.1B while meeting the expectations of senior leadership.
Possess extensive knowledge in continual process improvement and workforce development. Recipient of multiple
awards for outstanding performance and professionalism. Career supported by advanced military leadership and
professional training.
Leadership
Program Management
Data Analysis
Workflow Prioritization
Training and Development
Policy Implementation
Quality Control
Communication
Microsoft Office Suite
PROFESSIONAL EXPERIENCE
UNITED STATES MARINE CORPS – Various Locations 2003 – 2016
Department Supervisor, Operations Manager
Supervised, mentored, and traineda department of 20 personnel by prioritizing and managing a complex maintenance
workflow in accordance with the maintenance schedule. Ensured that all required flight line maintenance tasks were
successfully completed on a nightly basis in order to support the squadron's daily flight schedule.
Loaded, maintained, and safeguarded 12 MV-22 Osprey aircraft valued at $864M while in transit from San
Diego, California to Iwakuni, Japan with no injuries to personnel or damage to the aircraft
Coordinated loading of general support equipment and aircraft parts on the USS Denver; monitored and
supervised the loading of 59 ISO containers consisting of approximately 71.5 short tons of gear onto freight
trucks for shipment in support of overseas operations
Directed 6 phase inspections and repairs on or ahead of scheduling and supported the squadron by sourcing
parts not readilyavailable ontheship from non-flying aircraft through the cannibalizationprocessand sending
them to the forward deployed element, aiding in the squadron readiness and combat effectiveness
Quality Assurance Representative, Program Manager
Supervised and trained 20 Collateral Duty Inspectors (CDIs) and 10 Collateral Duty Quality Assurance
Representatives (CDQARs) performing maintenance inspections that ensured the safe for flight readiness of over 15
MV-22 Osprey aircraft valued over $1.1B. Managed 3 critical squadron Quality Assurance programs.
Reviewed the qualifications of personnel nominated to become CDQAR, CDI, and plane captain and
provided appropriate recommendations to executive leadership concerning qualified applicants; administered
over 70+ CDI, CDQAR, and plane captain practical examinations
Provide technical assistance to CDIs and maintenance personnel who were required to make QA decisions;
accompanied CDIs on inspections to evaluate performance
Planned and coordinated the transition of 140 maintenance personnel from a CH-46 aircraft squadron to the
MV-22 aircraft; prepared and scheduled training and verified all proper equipment and facilities were
2. JEAN P. ROSA PAGE 2
made available; established and managed the foreign object damage, fuel surveillance, and plane captain
programs
Reviewed and investigated aircraft hazard and mishap reports; recognized as the safety professional of the
quarter for finding an intermediate level maintenance discrepancy during a routine inspection which would
have led to a major mishap if left unresolved
During a transferred aircraft acceptance inspection, supervised and managed the inspection and cleansing of
fuel contamination found in all 6 fuel cells and the entire fuel system of the aircraft due to poor prior
maintenance practices
Plank Owner of 4 squadrons; planned, coordinated and transitioned type/model/series and personnel from
CH-46 to MV-22, providing training, program templates and standard operating procedures in which 2 out
of the 4 receiving Squadron of the Year Award
Collateral Duty Quality Assurance Representative
Supervised maintenance tasks and conducting final inspections requiring safe for flight certifications. Ensured and
enforced safe maintenance practices contributing to squadron readiness by minimizing personnel injury and aircraft
damage. Recommended and trained suitable candidates as CDIs and CDQARs.
Executed 2 separate recoveries of aircraft landing at austere forward operating bases (FOBs) due to
mechanical failures during combat operations in Afghanistan; performed maintenance to facilitate each
aircraft's return to Bastion Airfield in Helmand Province
Managed the repair, phase inspection, and movementof an aircraftwith a partiallycollapsednoselanding gear
due to a class A mishap hard landing and returned the aircraft to service within 27 days
To facilitate the first relocation and stationing of a tilt-rotor squadron in Okinawa, Japan, directed the
successful inspection and repair of an aircraft after a catastrophic $8M failure of 2 major components
Successfully completing over 10,000+ mishap free maintenance hours and completed 1000+ maintenance
action forms
Recovered an aircraft during a field exercise after it suffered in-flight critical mechanical; repaired the flight
critical component, a $2M prop-rotor hub assembly, onsite in a remote airport with no immediate support
EDUCATION
Airframe and Powerplant Certified Mechanic, Federal Aviation Administration
10 Hour Occupational Safety and Health Administration Course
Category 3 (Non Cab) Crane Safety, Department of the Navy
Advance Aircraft Corrosion Control, Department of the Navy
Aircraft Confined Space Program, Department of the Navy
Nalcomis (Optimized) OMA Quality Assurance Administration, Department of the Navy
MV-22 Aircraft Familiarization, Center for Naval Aviation Technical Training
MV-22 Tiltrotor Mechanic Course, Center for Naval Aviation Technical Training
Aircraft Basic Corrosion Control, Center for Naval Aviation Technical Training
Infantry Rifleman, U.S. Marine Corps
AWARDS AND RECOGNITION
Navy and Marine Corps Achievement Medal (3)
Iraq Campaign Medal
Afghanistan Campaign Medal
Meritorious Mast (3)
Letter of Appreciation (2)
Plank Owner (4)