2. PART 1 - Theoretical premises
a) SSCM and issues to manage by T.O.
b) Socio-cultural issues
c) importance of participation
d) A European case
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3. Definition of SSCM
a philosophy of management that involves the
management and the integration of a set of
selected processes from end user through original
suppliers, that provide products, services and
information that add value for customer and for
other stakeholders through the collaborative
efforts of supply chain members
(Ho DC, Au KF, Newton E., 2002, “Empirical research on supply chain management:
a critical review and recommendations”, International Journal of Production
Research, 40:17)
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4. The role of T.O. = intermediaries
Tourists (demand side)
Suppliers + destination
management
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5. Issues to manage
Economical Socio-cultural
Wealth distribution Cultural identity
Well-being of local Local knowledge
communities Respect for local
Support to local people’ rights
economies
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6. Socio-cultural issues (1)
Socio-cultural
Cultural identity
Local knowledge
Respect for local
people’ rights
Immaterial dimensions of sustainability + “authenticity”
of destination pull factors in tourists’ choice
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7. Cultural goods and their identification
Top-down identification Active identification
The process is managed by Local communities establish
professionals/experts. the value of a
The value of a place/building/object in terms
of its
place/building/object is an historical, traditional, cultural
intrinsic one (i.e. UNESCO and implications within the local
world heritage commission) social system the cultural
good is turned into social
heritage
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8. Active identification
Cognitive level
Actors recognise
cultural goods as part of
their own world.
Actions oriented
towards future
Conative level Emotional level
Cultural goods in terms
of loyalty
identification with them
9. Socio-cultural issues and SSCM
• Land and indigenous rights
• Consultation and participatory
decision-making with the local
Handbook on integrating
population and affected
sustainability into T.O. supply stakeholders
chain system (2003)
• Contribution to community
development
• Economic linkages with local
communities
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10. Why participation?
It raises awareness
It reduces conflict
It helps communication
It provides technical support
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11. Countries Partners Total budget
Netherlands 1.871.949 €
UK
Spain E.U contribution
Austria 50%
Sweden
Denmark
PROJECT OUTPUTS
a) Capacity building support in sustainable tourism techniques dedicated to suppliers to
improve environmental and social performance www.travelife.eu
b) Dissemination about sustainable tourism products www.greentravelmarket.info
c) Creation of a “travelife” classification system for tourism suppliers demonstrating
sustainability approaches www.its4travel.com. (travellife ecobranding launched by large T.O.
such as Virgin and TUI Travelife Sustainabiity System)
d) Publication of several “supplier sustainability handbook”
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12. PART 2 – Some tools for participation
a) EASW +
international cases
b) Open Space Technology
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14. EASW
www.cordis.lu/easw/src/news.htm
Social responsibility
WHO?
Traditional solutions
Innovative solutions
HOW?
Personal responsibility
Source: G. De Luzenberger
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15. KOS – 1997 “TOURISM AND SUSTAINABLE DEVELOPMENT”
Together with Rodhes had a strong tourist development and one of the
largest per capita income in Greece
28 PARTICIPANTS among: Aim of the workshop: establish future policies
1) Local authorities for low-impact tourism forms, guided by the
2) Civil society concept to consider the “island as a whole”
3) Members of
environmental groups
4) Tourist Operators
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16. PARTICIPANTS:
1) Administrators
2) Civil society
3) Companies
4) Professionals
DISCUSSION THEMES:
1) The quality of social life
2) Services on the territory
3) Local economies
4) Role of tourism in
sustainable development
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17. Introduction of participants
Development of scenarios by the different
groups of interest
Plenary session selection of shared
scenarios common scenario
Workshop groups divided per theme of
interest proposals of objectives
Plenary session 5 final proposals
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19. MAIN CHARACTERISTICS BASIC CONDITIONS TO START A O.S.T.
1) Easiness 1) All participants really matter the
2) Informality theme
3) Self/collective management 2) The theme is a complex one
3) The participants can express differente
points of view
4) The problem needs a solution urgently
PRINCIPLES
(Freedom & responsibility)
1) Whoever comes is the right person
2) Wherever it is is the right place
3) Whatever happens is the only thing that could
have happened
4) When it is over it is over
One only rule
THE LAW OF THE 2 FEET
If you find yourself being neither learning nor
contributing you are responsible to move to
another place where your participation is more
meaningful
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Environmental issues are the most practiced, especially with concern to the reduction of costs from energy, waste and water. Mainly mass-market operators care about that. While specialists dedicated to niche market and less mainstream destinations are more interested in focusing on local dimensions. For specialists, local sourcing is often a key part of their product local food and crafts. Furtehrmore, enviromental impacts are more easily identifiable and measurable than social criteria.
Environmental issues are the most practiced, especially with concern to the reduction of costs from energy, waste and water. Mainly mass-market operators care about that. While specialists dedicated to niche market and less mainstream destinations are more interested in focusing on local dimensions. For specialists, local sourcing is often a key part of their product local food and crafts. Furtehrmore, enviromental impacts are more easily identifiable and measurable than social criteria.
Environmental issues are the most practiced, especially with concern to the reduction of costs from energy, waste and water. Mainly mass-market operators care about that. While specialists dedicated to niche market and less mainstream destinations are more interested in focusing on local dimensions. For specialists, local sourcing is often a key part of their product local food and crafts. Furtehrmore, enviromental impacts are more easily identifiable and measurable than social criteria.
Environmental issues are the most practiced, especially with concern to the reduction of costs from energy, waste and water. Mainly mass-market operators care about that. While specialists dedicated to niche market and less mainstream destinations are more interested in focusing on local dimensions. For specialists, local sourcing is often a key part of their product local food and crafts. Furtehrmore, enviromental impacts are more easily identifiable and measurable than social criteria.
