Case study of FedEx for human resource management

1. Rishi Ram khanal
108
Bim 6th
11/27/20201
Presentation on FEDEX

2. Content
11/27/20202
 Background
 Introduction
 Recruitment & selection
 Training & development
 Employee compensation
 Employee benefits
 Competitors introduction
 Conclusion

3. BACKGROUND
11/27/20203
 Was established in 1971 by Frederick w. smith
• Officially began operation on 19th April 1971 with
only 389 members
• Now deliver 7,500,000 & more packages daily
more than 220 countries

4. Introduction
11/27/20204
 CEO: Frederick W. Smith
 Headquarters: Memphis, Tennessee
 Customer Service: 800-463-3339
 Founder(s): Frederick W. Smith
 Founded: 1971
 Employees: 400,000

5. RECRUITMENT & SELECTION
11/27/20205
 Potential candidates with skills, knowledge &
experience needed for job
 FedEx see employee as asset
 Importance: cost effectiveness, retention, loyalty
& productivity

6. TRAINING & DEVELOPMENT
11/27/20206
 training - methods used to give new/present
employees the skills they need to perform their
job
 Different Program help develop their skills
 FedEx got customer satisfaction – providing
service & increase productivity
 provide training to develop new skills with
company in it & management skills
 affiliation important to motivate
 Every 6 months FedEx conduct job knowledge
testing program

7. EMPLOYEE COMPENSATION
11/27/20207
 Reward provided to employee for their services
 Maslow theory – human live with 5 needs (self-
actualization, self-esteem, social, security &
physiological)
 FedEx: compensation plans (salary increment)
and five star award

8. 11/27/20208
 Combination of pay program, work/life program &
benefit plans
 Salary increase, paid time off vacation,
discounted travel
 Awards

9. EMPLOYEE BENEFITS
11/27/20209
 Medical & dental coverage
 Education subsidy
 Retirement plan
 Performance based bonus
 low absenteeism & turnover
 Self confidence boost

10. COMPETITORS
INTRODUCTION
11/27/202010

11. Conclusion
11/27/202011
• Important as it affects overall company
performance
• Effective employee retention & low turnover rate
for 7%
• Encourage promotion within organization
• Transparent communication
• Training to help develop skills & perform better
 Overall success as employee-friendly & service
oriented org

12. 11/27/202012
Reference
https://search.yahoo.com/yhs/search?hspart=Lkry
&hsi
http://www.solveyourtech.com/

13. 11/27/202013
 Thank you
 Any question ????