FedEx implemented several innovative HR practices that helped make it one of the most employee-friendly companies. These practices included people-service-profit philosophy, survey feedback programs, leadership development, succession planning, and rewards programs. Employees were highly committed even during financial difficulties and were given growth opportunities. FedEx also emphasized two-way communication, grievance resolution, and retention strategies like keeping employees happy so they stayed. As a result, FedEx saw very low turnover rates compared to industry averages and enhanced its reputation as an employee-focused organization.

1. BEST HR PRACTICES AT Submitted to: Mrs. Vilasini Patkar MMS III HR

7. Complimenting FedEx for its HR policies, Work Force magazine wrote, " FedEx is an example of an organization that has created an effective HR strategy that supports productivity and profitability. The corporation's philosophy is that employees should be doing the kind of work they want to do ."