Input: Foster Families Output: Recruiting and Training Primary Goals and Objectives: 1. Build capacity in the program by 10% more foster families within six months: • Develop elevator speech to be used in initial recruiting conversations with potential foster families. • Implement recruiting strategy to attract new families. • Maintain a list of success stories to share with newly interested foster families. • Develop onboarding checklist for new foster families at the point of licensure. • Schedule periodic check-ins with newly licensed foster families to maintain open lines of communication. • Create a list of available foster families without current placements, including families in the licensure process, with an anticipated licensure date. 2. Decrease placement changes by 10% overall: • Conduct bi-directional interviews. • Establish a mentor program for refugees to have a “go to person” outside of the foster family with whom regular communications are scheduled to ensure placement satisfaction. • Coordinate an open line of communication between the foster family, refugee, school system (when applicable), and placement agency to ensure concerns are addressed timely.

1. Bethany
Christian
Services
April 5, 2018
PADM-6390
Public Perform and IT
Instructor: Alberta Griffin

2. The New Friends Group
• Reyna Payamps
• Keith Lussier
• Susan Cook
• Denia Ramirez

3. Background
Bethany's mission:
"Demonstrate the love and compassion of Jesus Christ by protecting children,
empowering youth, and strengthening families through quality social services."

4. Stakeholders
• The affiliates work in partnership with the
following stakeholders to help assess local
resettlement capacity:
1) The State Refugee Coordinator
2) The State Refugee Health Coordinator
3) Local Health Providers
4) Employment and Social Service Providers
5) Public Schools
6) Employers
7) Others

5. Member Organizations

6. The Need
Building Capacity & The Admissions Ceiling

7. The Refugee
Resettlement Program
began in 1998 solely as a
resettlement agency.
Today, the resettlement
program has grown to
serve between 250 and
300 refugee clients each
year
Bethany Christian
Services work
with community
organizations, churches,
employers, and
volunteers to aide in
process of resettling and
welcoming refugee
families to West
Michigan.

8. US Refugee
Admissions
1980-2016
with FY 2017
admission
ceiling

9. Logic Model
• Program: Bethany Christian
Services
• Situation: Bethany needs
to build capacity to support
the existing and future
needs for quality refugee
foster care.
Assumptions
Bethany will be open to participation with external stakeholders.
Bethany is interested in expanding and improving refugee
resettlement.

10. External Factors
• Bethany cannot control the regulatory requirements from referring countries.
• Bethany cannot control the capacity of foster families willing to accept refugees with medically fragile conditions.

11. Goal: Increase active foster families by 30%
over the course of one year
Foster Family Capacity Active Families
% Change from Previous
Year
2015 16
2016 21 31.25
2017 28 33.33

12. Building Capacity Objectives
• Develop elevator pitch for recruiting
foster families.​
• Implement recruiting strategy to
attract new refugee foster care
families.​
• Share success stories promoting
positive outcomes.​
• Schedule periodic check-ins to for
open lines of communication.
• Answer questions, address
concerns, reduce stress.
• NEED PICTURE

13. Goal: Reduce foster care placement changes
by 25% over the next two years.
Placement
changes
Number of
changes
Type % Change from
previous year
2016 32 Actual
2017 17 Actual -46.88
2018-2019 <13 Target
Changes
-23.53

14. Reduction in Placement
Changes Objectives
• Conduct bi-directional
interviews.
• Establish a mentor program
for refugees outside of the
foster family.
• Coordinate an open line of
communication between the
foster family, refugee, school
system (when applicable),
and placement agency.
• Create a cultural orientation
for foster families specific to
the country

15. Visual Display – Placement Changes
• Tableau link
https://public.tableau.com/views/2016_303/Sheet2?:embed=y&:display_count=yes&publish=yes
https://public.tableau.com/views/2017_282/Sheet4?:embed=y&:display_count=yes&publish=yes

16. Interested?
Call the Kalamazoo office to get
involved (269) 372-8800
• Bethany has resettled individuals from...
• Afghanistan
• The Congo
• El Salvador
• Eritrea
• Guatemala
• Honduras
• Kenya
• Myanmar
• Pakistan
• Russia
• And More!

17. References
• Bethany.org. (n.d.). About Us. Retrieved from https://www.bethany.org/about-us
• Bethany.org. (n.d.). Annual Report. Retrieved from
https://www.bethany.org/about-us/our-success
• Bethany. Refugee Resettlement. (2018, March 09). Retrieved from
https://vimeo.com/154520872
• Bethany (n.d. b). Tweets. Retrieve from https://twitter.com/bethany
• Refugee Processing Center. (n.d.). FY 2017 Arrivals by Region. Retrieved from
http://www.wrapsnet.org/s/Arrivals-by-PA-Region-by-MonthFY17-he36.xls
• Southwest and Bethany Christian Services. (n.d.). Michigan Works! Southwest and
Bethany Christian Services. Retrieved from
http://www.michiganworksconference.org/images/uploads/MiWorks_Soaring_Eag
le_Presentation.pdf

18. A bundle of belongings isn't the only thing a refugee
brings to his new country.
Einstein was a refugee.