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Content Marketing Strategy
By:	
  	
  
Ruchika	
  Arya	
  
Product	
  Manager,	
  PropTiger	
  and	
  makaan.com
Content
Marketing?
1
Content + Marketing
= Growth
connect early with diverse group of
buyers
empower readers with latest news,
best practices and sharing tips of
experienced users community
Connect with Many
1.
continue a conversation with a
prospect
Provide useful information and keeping
your brand in your prospects’ minds
Better chance of lead conversion
Lead Nurturing
2.
Once stabilised, platform can produce
cheaper and relevant leads for the
team.
Using different tools and context, target
users to stick and return for more.
Monetisation
3.
Content marketing is a strategic - marketing technique of
creating and distributing relevant and valuable content to
attract, acquire and engage a clearly defined and understood
target audience – with the objective of driving profitable
customer action.
3
Know
Competition
2
Competition landscape in real-estate
“Competition is always a good thing. It forces us to do our best. A monopoly renders people complacent and satisfied with mediocrity.”- Nancy Pearcey
Competitions Frequency Social Content	
  Quality UI Other	
  Highlights
Housing	
  
housing.com/Blog
Less:	
  1/2	
  per	
  
day
Active Image	
  heavy	
  posts	
  
Data	
  analysis	
  Articles	
  
Clean,	
  simple 5	
  categories	
  only	
  
Magicbricks	
  
Property	
  Pulse
High Minimal City	
  wise,	
  Expert	
  Section Ok	
  -­‐	
  Lot	
  of	
  content 7	
  categories	
  
Well	
  managed	
  Forum	
  
99acres	
  
99acres.com/articles/
Medium:	
  3/4	
  
posts	
  per	
  day
None User	
  pictures,	
  Posts	
  Rating,	
  
Prop-­‐Punditz,	
  City	
  wise	
  content
Ok	
  -­‐	
  Grids	
  style Confusing	
  Structure
Zillow	
  
Porchlight
Less	
  :	
  2/3	
  per	
  
day
Active Multiple	
  formats	
  
Alliance	
  partners’	
  posts
Bold	
  fonts,	
  Bright 6	
  categories	
  
Trulia	
  
trulia.com/blog/
Less:	
  2/3	
  per	
  
day
Minimal Image	
  heavy,	
   Green,	
  grid,	
  lot	
  of	
  
pictures
6	
  categories,	
  Only	
  Blog	
  with	
  
positioning	
  line
IREF	
  
indianrealestateforum.com
High None UGC clean Forum	
  but	
  well	
  moderated
Medium	
  
http://medium.com/
High Active Long	
  posts,	
  UGC,	
  large	
  
following
Clean	
  UI,	
  focused One	
  of	
  the	
  best	
  in	
  the	
  
blogging	
  field
Define
Vision
3
7
ipsum
‘‘
In the growing economy,
to be the popular user
choice to consume real-
estate content.
Using power of content,
make a comprehensive
repository of expertise
which empower diverse
user segment of markets.
‘‘
Draw
Roadmap
4
Why Roadmap?
“If you don’t know where you are going, you will probably end up someplace else.” - Laurence J. Peter
Prevents Premature PivotingP Provides Direction, yardstick to
gauge where we are and what’s next
Measure SuccessS Features introduced confirm if it a step
to achieve the preset goal or not
Sharing Product Vision PGives internal and external
audiences a product vision for the
future and set expectation
Strategic Framework FHelps a product manager to take
decisions effectively and rationally
keeping the vision in mind
Short term
Goals
5
Stabilise &
Improve
Based on user activity across platforms,
identify the areas of improvement and
prioritise.
Enhance the usability of the product and
make consumption of content easy.
Create simplicity by not giving less
choices and creating less confusion/
frustration.
Analyse Behaviour
1.
Discover new areas of growth in terms of
traffic. Social traffic would be used as
booster for creating awareness.
Goal is to attract new customers on
board to experience MakaanIQ platform
and create the trust for the brand.
New Users - Growth
2.
Sharpen the Content sword and produce
constant supply of posts.
Identifying the best pieces and domain
authority, re-work the pieces to make
them more relevant in current scenario.
Measuring content quality.
Enhance Quality
3.
Short term goal is to stabilise the product and focus on
usability enhancement. Over next few months, attain stable
engagement metrics and monthly user growth.
Long Term
Focus
6
Community
Building
With fine tuning of the platform, in long
term target major share of returning user
by maintaining a growing rate of
acquiring new users.
Drive customer conversion in terms of
subscription rate.
Returning vs New
1.
To increase the visibility in Search
engines.
Social accelerator would be used to
pump more traffic with growing inlet of
organic traffic.
Organic growth
2.
To enhance the home buyer experience,
relevant content would be shared across
different Makaan touch-points.
Alliances and Curation would used to
offer user the best of world.
Seamless Integration
3.
With the main focus on community reading and rage of social
media, platform would be steered to be a popular destination for
consuming real estate content.
The content strategy is to publish majorly discoverable, quickly
consumable and easily shareable content.
13
User Generated Content
“Ok, If you do it, I will do it!”
	
  Why?
Amplifies Brand
UGC creates a two-way dialogue and allows brands to directly
engage in real conversation with customers on social
Generates Trust
Social media is the next word-of-mouth. Consumers are 92%
more likely to trust recommendations by people they know
over other forms of advertising (Nielson).
Increases Conversion
Businesses that use customer content on their marketing
channels see higher conversion, click-through rates to product
pages, and average order values. 
Supplies Content
UGC is a limitless pool of content that resonates with potential
customers and keeps your marketing campaigns fresh. 
	
  How?
Incentivise your customers
Customers love rewards & are more likely to post high quality
content when they have the chance to win a prize—no matter how
small.
Use in Display Ads
Place your highest performing user content in display ads to avoid
ad fatigue, keep your retargeting campaigns fresh and better
CTRs.
Social Media Promotion
Post UGC aggressively on Social Media. Social media influencers
create a peer-to-peer megaphone of online brand endorsement.
Leverage your best ones (key influencers) to reach not only their
audience, but their audience’s network as well. 
Experiences worth remembering are experiences worth sharing!
Suggestions
8
Ideas in the
3
ipsum
ipsum
18
Queue
Visually Appealing
Aesthetics
More content to be made in
easily scannable and usable
format - videos, slideshare
Engaging Emails
Communication
A platform to execute customised
exciting email campaigns. Email
marketing is one of the effective
tool to engage users.
Simplified Data Reports
Analytics
Converting and creating articles
around the complex Data reports.
Knitting it across multiple touch-
points for discovery.
Targeted Themes
Focus
Targeting a selected themes in
an year and run dedicated
campaign around to create buzz.
Contextual	
  Feed	
  
Better	
  engagement,	
  relevant	
  
content	
  based	
  on	
  user	
  interest	
  
and	
  location.
Do not miss out on these tips!
Content
marketing is
more of Intent
marketing
3
image
Create a mobile
content marketing
strategy — it’s
essential now.
1
image
Ensure social media
is a key component
alongside your SEO
strategy.
2
image
Don’t forget
about content
distribution.
4
image
The visual is the
new headline
5
Content Marketing in not so
“exciting” industries
0
Focus	
  on	
  building	
  the	
  best	
  digital	
  
experience	
  -­‐	
  First	
  Impression!
1
Build	
  a	
  “solve	
  the	
  problem”	
  section	
  -­‐	
  
Faqs,	
  knowledge	
  base	
  to	
  be	
  used
2
Track	
  your	
  Marketing	
  ROI	
  and	
  fine	
  tune	
  
content	
  strategy
Great	
  Content	
  isn’t	
  really	
  great	
  	
  
until	
  it	
  gets	
  Found,	
  Consumed	
  and	
  Shared.
Thank you

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Content marketing strategy

  • 1. Content Marketing Strategy By:     Ruchika  Arya   Product  Manager,  PropTiger  and  makaan.com
  • 3. Content + Marketing = Growth connect early with diverse group of buyers empower readers with latest news, best practices and sharing tips of experienced users community Connect with Many 1. continue a conversation with a prospect Provide useful information and keeping your brand in your prospects’ minds Better chance of lead conversion Lead Nurturing 2. Once stabilised, platform can produce cheaper and relevant leads for the team. Using different tools and context, target users to stick and return for more. Monetisation 3. Content marketing is a strategic - marketing technique of creating and distributing relevant and valuable content to attract, acquire and engage a clearly defined and understood target audience – with the objective of driving profitable customer action. 3
  • 5. Competition landscape in real-estate “Competition is always a good thing. It forces us to do our best. A monopoly renders people complacent and satisfied with mediocrity.”- Nancy Pearcey Competitions Frequency Social Content  Quality UI Other  Highlights Housing   housing.com/Blog Less:  1/2  per   day Active Image  heavy  posts   Data  analysis  Articles   Clean,  simple 5  categories  only   Magicbricks   Property  Pulse High Minimal City  wise,  Expert  Section Ok  -­‐  Lot  of  content 7  categories   Well  managed  Forum   99acres   99acres.com/articles/ Medium:  3/4   posts  per  day None User  pictures,  Posts  Rating,   Prop-­‐Punditz,  City  wise  content Ok  -­‐  Grids  style Confusing  Structure Zillow   Porchlight Less  :  2/3  per   day Active Multiple  formats   Alliance  partners’  posts Bold  fonts,  Bright 6  categories   Trulia   trulia.com/blog/ Less:  2/3  per   day Minimal Image  heavy,   Green,  grid,  lot  of   pictures 6  categories,  Only  Blog  with   positioning  line IREF   indianrealestateforum.com High None UGC clean Forum  but  well  moderated Medium   http://medium.com/ High Active Long  posts,  UGC,  large   following Clean  UI,  focused One  of  the  best  in  the   blogging  field
  • 7. 7 ipsum ‘‘ In the growing economy, to be the popular user choice to consume real- estate content. Using power of content, make a comprehensive repository of expertise which empower diverse user segment of markets. ‘‘
  • 9. Why Roadmap? “If you don’t know where you are going, you will probably end up someplace else.” - Laurence J. Peter Prevents Premature PivotingP Provides Direction, yardstick to gauge where we are and what’s next Measure SuccessS Features introduced confirm if it a step to achieve the preset goal or not Sharing Product Vision PGives internal and external audiences a product vision for the future and set expectation Strategic Framework FHelps a product manager to take decisions effectively and rationally keeping the vision in mind
  • 11. Stabilise & Improve Based on user activity across platforms, identify the areas of improvement and prioritise. Enhance the usability of the product and make consumption of content easy. Create simplicity by not giving less choices and creating less confusion/ frustration. Analyse Behaviour 1. Discover new areas of growth in terms of traffic. Social traffic would be used as booster for creating awareness. Goal is to attract new customers on board to experience MakaanIQ platform and create the trust for the brand. New Users - Growth 2. Sharpen the Content sword and produce constant supply of posts. Identifying the best pieces and domain authority, re-work the pieces to make them more relevant in current scenario. Measuring content quality. Enhance Quality 3. Short term goal is to stabilise the product and focus on usability enhancement. Over next few months, attain stable engagement metrics and monthly user growth.
  • 13. Community Building With fine tuning of the platform, in long term target major share of returning user by maintaining a growing rate of acquiring new users. Drive customer conversion in terms of subscription rate. Returning vs New 1. To increase the visibility in Search engines. Social accelerator would be used to pump more traffic with growing inlet of organic traffic. Organic growth 2. To enhance the home buyer experience, relevant content would be shared across different Makaan touch-points. Alliances and Curation would used to offer user the best of world. Seamless Integration 3. With the main focus on community reading and rage of social media, platform would be steered to be a popular destination for consuming real estate content. The content strategy is to publish majorly discoverable, quickly consumable and easily shareable content. 13
  • 14. User Generated Content “Ok, If you do it, I will do it!”  Why? Amplifies Brand UGC creates a two-way dialogue and allows brands to directly engage in real conversation with customers on social Generates Trust Social media is the next word-of-mouth. Consumers are 92% more likely to trust recommendations by people they know over other forms of advertising (Nielson). Increases Conversion Businesses that use customer content on their marketing channels see higher conversion, click-through rates to product pages, and average order values.  Supplies Content UGC is a limitless pool of content that resonates with potential customers and keeps your marketing campaigns fresh.   How? Incentivise your customers Customers love rewards & are more likely to post high quality content when they have the chance to win a prize—no matter how small. Use in Display Ads Place your highest performing user content in display ads to avoid ad fatigue, keep your retargeting campaigns fresh and better CTRs. Social Media Promotion Post UGC aggressively on Social Media. Social media influencers create a peer-to-peer megaphone of online brand endorsement. Leverage your best ones (key influencers) to reach not only their audience, but their audience’s network as well.  Experiences worth remembering are experiences worth sharing!
  • 16. Ideas in the 3 ipsum ipsum 18 Queue Visually Appealing Aesthetics More content to be made in easily scannable and usable format - videos, slideshare Engaging Emails Communication A platform to execute customised exciting email campaigns. Email marketing is one of the effective tool to engage users. Simplified Data Reports Analytics Converting and creating articles around the complex Data reports. Knitting it across multiple touch- points for discovery. Targeted Themes Focus Targeting a selected themes in an year and run dedicated campaign around to create buzz. Contextual  Feed   Better  engagement,  relevant   content  based  on  user  interest   and  location.
  • 17. Do not miss out on these tips! Content marketing is more of Intent marketing 3 image Create a mobile content marketing strategy — it’s essential now. 1 image Ensure social media is a key component alongside your SEO strategy. 2 image Don’t forget about content distribution. 4 image The visual is the new headline 5 Content Marketing in not so “exciting” industries 0 Focus  on  building  the  best  digital   experience  -­‐  First  Impression! 1 Build  a  “solve  the  problem”  section  -­‐   Faqs,  knowledge  base  to  be  used 2 Track  your  Marketing  ROI  and  fine  tune   content  strategy Great  Content  isn’t  really  great     until  it  gets  Found,  Consumed  and  Shared.