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Training on Equipment Management
By; Milkessa Regassa. Biomedical Engineer at EIAR
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Objectives
īƒ˜ To achieve product quality and customer satisfaction through adjusted
and serviced equipment
īƒ˜ Maximize useful life of equipment
īƒ˜ Keep equipment safe and prevent safety hazards
īƒ˜ Minimize frequency and severity of interruptions
īƒ˜ Maximize production capacity – through high utilization of facility
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Introduction to lab Instrumentation
īƒ˜ Analytical chemistry, nutrition and microbiology has undergone a complete change
over the last three decades.
īƒ˜ The older, wet chemical analysis have been completely replaced by automated,
microprocessor instruments which are more rapid and accurate.
īƒ˜ A greater demand for speed and automation has resulted in more elaborate and
complicated instruments.
īƒ˜ Their maintenance and repair require specialized personnel.
īƒ˜ Electronic structures whose care and treatment can spell success or failure for the
present analytical laboratory of an agricultural institute.
īƒ˜ Their installation and maintenance are of paramount importance for reliable use.
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Equipment management
īƒ˜ Is one of the essential elements of
a QMS
īƒ˜ To ensure accurate, reliable and
timely testing.
īƒ˜ Helps to maintain a high level of
laboratory performance;
īƒ˜ Reduces variation in test results,
īƒ˜ Improves the technologist’s
confidence in the accuracy of
testing results;
īƒ˜ Lowers repair costs,
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Cont’d
īƒ˜ Lengthens instrument life;
īƒ˜ Reduces interruption of services due to breakdowns and failures;
īƒ˜ Increases safety for workers;
īƒ˜ Produces greater customer satisfaction
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Laboratory tests are influenced by
īƒ˜ Laboratory environment
īƒ˜ Knowledgeable staff
īƒ˜ Competent staff
īƒ˜ Reagents and equipment
īƒ˜ Quality control
īƒ˜ Communications
īƒ˜ Process management
īƒ˜ Occurrence management
īƒ˜ Record keeping
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Introduction Laboratory Quality Management System-Module 1
How do we achieve
excellent
performance in the
laboratory?
Organization Personnel Equipment
Purchasing
&
Inventory
Process
Control
Information
Management
Documents
&
Records
Occurrence
Management Assessment
Process
Improvement
Customer
Service
Facilities
&
Safety
Twelve Quality System Essentials
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Organization
Responsibilities,
Authorities
Communication
Provision
of
resources
Quality
Policy
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Personnel
īƒ˜ Human resources
īƒ˜ Job qualifications
īƒ˜ Job descriptions
īƒ˜ Orientation
īƒ˜ Training
īƒ˜ Competency assessment
īƒ˜ Professional development
īƒ˜ Continuing education
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Introduction Laboratory Quality Management System-Module 1
Equipment
īƒ˜ Acquisition
īƒ˜ Installation
īƒ˜ Validation
īƒ˜ Maintenance
īƒ˜ Calibration
īƒ˜ Troubleshooting
īƒ˜ Service and repair
īƒ˜ Records
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Process Control
īƒ˜ Quality control
īƒ˜ Sample management
īƒ˜ Method validation
īƒ˜ Method verification
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Information Management
īƒ˜ Confidentiality
īƒ˜ Requisitions
īƒ˜ Logs and records
īƒ˜ Reports
īƒ˜ Computerized laboratory
īƒ˜ information systems (LIS)
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Occurrence Management
īƒ˜Complaints
īƒ˜Mistakes and problems
īƒ˜Documentation
īƒ˜Root cause analysis
īƒ˜Immediate actions
īƒ˜Corrective actions
īƒ˜ Preventive actions
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Laboratory assessment
External
Proficiency
testing (EQA)
Inspections
Accreditations
InternalInternal
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Process Improvement
ī‚§Opportunities for improvement (ofis)
ī‚§Stakeholder feedback
ī‚§Problem resolution
ī‚§Risk assessment
ī‚§Preventive actions
ī‚§Corrective actions
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Three essential elements that make up the MMS
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Cycle of activities in the life of equipment
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Planning and Budgeting definition
īƒ˜ Planning: is the process of thinking about and organizing the activities
required to achieve a desired goal.
īƒ˜ Budget: A written financial plan listing future, income and expenditure
covering a given period of time
īƒ˜ Budgeting: allow or provide a particular amount of money in a budget
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Importance of Planning and Budgeting
īƒ˜ Helps to control the direction of technology development
in lab.
īƒ˜ Helps to make the most out of the assets
Good
management
Plan and
Budget
â€ĸ Regular
replacement
â€ĸ Effective
maintenance
â€ĸ Training needs
Sustainable
use of HT
Doc ID
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Planning and budgeting Group
Depending on level of the institution, WHO suggests the following subgroups
īƒ˜Planning Sub-group: responsible for equipment development planning
īƒ˜Stock sub-group: evaluate the usage rates consumable items.
īƒ˜Training Sub-group: considers equipment related training issues.
īƒ˜Pricing Sub-Group: for developing equipment price lists and stock values.
īƒ˜Specification Writing Sub-Group: for developing equipment specifications, technical
and environmental data sheet.
īƒ˜Commissioning Team: undertaking the installation and commissioning of new
equipment.
īƒ˜Tender Committee: Decide which quotes to accept for the equipment and services to
plan and budget.
Doc ID
21
Planning tools
Planning Tools
Planning Tool I
Starting Point
Planning Tool II
Discover Where headed
- Equipment Inventory
- Stock value of equipment
- Budget lines for equipment
expenditures
- Rate of use of equipment
- Reference Materials
- Developing vision
- Model list of Equipment
- Purchasing, Replacement and
disposal policies
- Equipment specifications and
Technical data
Doc ID
22
Usefulness of having an inventory
īƒ˜ Importance of to know about current stock of equipment
īƒ˜No guesswork; (budgets are based upon the actual quantity of equipment
owned)
īƒ˜Not dealing with unknown quantities(for PPM program)
īƒ˜Can calculate what the users can afford to operate or run; (not
overestimate or underestimate the consumables required, and set its
recurrent budgets accurately)
īƒ˜To develop realistic plans for the future, because knows current
equipment situation;
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Usage rate for equipment related consumable items
Equipment related consumable items
â–ĒEquipment consumables (e.g. electrodes, gels, paper)
â–ĒReplacement accessories (e.g. probes, lenses)
â–ĒSpare parts(e.g. filters, O-rings, )
â–ĒMaintenance materials
â–ĒEquipment cleaning materials (e.g. cotton wool, detergents, disinfectants)
â–ĒSafety materials (e.g. refilling fire extinguishers, calibrating test
instruments)
â–ĒEnergy supplies (e.g. fuel, oil, gas, electricity)
Doc ID
24
What is Procurement and Commissioning?
Procurement: The process of obtaining goods and services in any way, such
as through purchase, donation, loan or hire.
What Do you thing about Procurement? What it involves?
â–Ēpurchase planning,
â–Ēstandards determination,
â–Ēspecifications development,
â–Ēsupplier research and selection,
â–Ēfinancing,
â–Ēprice negotiation,
â–Ēmaking the purchase,
â–Ēsupply contract administration, inventory control and stores
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What is the Need for Procurement?
There five main reasons (listed in order of priority),
1.Equipment requires replacement
2.Regular supplies of equipment-related items are required
3.Additional equipment is necessary for providing a basic standard level
4.Additional equipment is required to improve services and go beyond
5.Additional equipment is required
Doc ID
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â€Ļ.cont
When equipment should be replaced?
Equipment should be replaced when:
â–Ē it has reached the end of its life
â–Ēit is no longer economical to repair
â–Ēit has become technically obsolete
Doc ID
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The Purchase Document
What will Purchase Document need to provide?
â–Ē item information and order information.
īƒ˜The item information includes:
â–ĒThe equipment specification: a detailed description of the equipment
(delivery, installation, initial training, consumables, and aftersales support)
the quantities required.
technical and environmental data
â–Ēspecial conditions page
â–Ēsummary price schedule for the offer.
Doc ID
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Assembly, Installation, commissioning And Initial Training
Assembly: the steps required to put equipment back together again if it was
dismantled for shipment.
Installation: the process of fixing equipment into place.
Assembly and installation should be carried out by following the
manufacturer’s instructions in the operator or service manual
Commissioning: a series of tests and adjustments performed to check
whether new equipment is functioning correctly and safely, and ensure that
any necessary adjustments are made, before the equipment is used.
Initial training: a key training stage in a member of staff ’s career that
provides training in the range of skills required to make the best use of
newly arrived equipment (at the time of commissioning)
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29
Registration And Handover
All equipment and equipment-related supplies need to be entered into your
records and systems.
ISO Recommendation!:
â–ĒEquipment Inventory (manual or computerized)
â–ĒEquipment File (manual or computerized)
â–ĒPlanned preventive maintenance (PPM) program
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What are the Advantages of Proper equipment usage?
īƒ˜Equipment is operated safely.
īƒ˜Equipment lasts longer.
īƒ˜To achieve maximum benefit for any financial investments.
īƒ˜Staff do their work and deliver better services to clients.
īƒ˜ Users are the custodians of the equipment they operate, to ensure that equipment is
– working
– giving reliable results
– being operated correctly and safely
Doc ID
31
General Good Behavior Towards Equipment
īƒ˜Teaching the staff,
īƒ˜using demonstrations, to remember
the basic motto and strategy of
‘Safety – Care – Maintenance’:
īƒ˜Help them to understand the basic
dos and don’ts when dealing with
equipment. (in the equipment
manufacturer’s literature)
Doc ID
32
Developing Staff Skills
Why and what to Do?
īƒ˜New model and technology
īƒ˜Good practice when handling equipment – basic dos and don’ts
īƒ˜How to operate equipment
īƒ˜The correct application of equipment
īƒ˜Care and cleaning
īƒ˜Safety procedures
īƒ˜Management of stocks and stores
īƒ˜Planned preventive maintenance (PPM) .
īƒ˜Should trained on PPM and corrective maintenance.
Doc ID
33
HOW TO ENSURE CORRECT OPERATION
â–ĒWhat is your suggestion on correct operation/ to gain maximum
benefit from equipment ?
īƒ˜Know how to use it/ how to operate equipment
īƒ˜ Apply it in different situations/ the correct application
īƒ˜ Take care of it / care and cleaning
īƒŧThe equipment manufacturer’s user manual is often the best source
Doc ID
34
How To Ensure Continuous Operation
What to do?
īƒ˜Security
īƒ˜User planned preventive maintenance (PPM).
īƒ˜Testing for electrical and mechanical trustworthiness.
īƒ˜Fault reporting .
īƒ˜Decommissioning, disposal, and replacement of equipment
Doc ID
35
Standardization
(also known as rationalization, normalization, and harmonization)
– the process of reducing the range of makes and models of equipment
available in your stock, by purchasing particular or named makes and models.
The Benefits of Standardization
Quality:
Procurement and logistics:
◆ by limiting the number of types of spare parts and consumables
◆ by rationalizing sources of supply/ savings through bulk purchasing.
Skill development and performance:
Enable staff to become more knowledgeable about operation and
maintenance of the products, as it limits the variety of items they have to be
familiar with.
After sales support:
Doc ID
36

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Maintenance management...

  • 1. Training on Equipment Management By; Milkessa Regassa. Biomedical Engineer at EIAR
  • 2. Doc ID 2 Objectives īƒ˜ To achieve product quality and customer satisfaction through adjusted and serviced equipment īƒ˜ Maximize useful life of equipment īƒ˜ Keep equipment safe and prevent safety hazards īƒ˜ Minimize frequency and severity of interruptions īƒ˜ Maximize production capacity – through high utilization of facility
  • 3. Doc ID 3 Introduction to lab Instrumentation īƒ˜ Analytical chemistry, nutrition and microbiology has undergone a complete change over the last three decades. īƒ˜ The older, wet chemical analysis have been completely replaced by automated, microprocessor instruments which are more rapid and accurate. īƒ˜ A greater demand for speed and automation has resulted in more elaborate and complicated instruments. īƒ˜ Their maintenance and repair require specialized personnel. īƒ˜ Electronic structures whose care and treatment can spell success or failure for the present analytical laboratory of an agricultural institute. īƒ˜ Their installation and maintenance are of paramount importance for reliable use.
  • 4. Doc ID 4 Equipment management īƒ˜ Is one of the essential elements of a QMS īƒ˜ To ensure accurate, reliable and timely testing. īƒ˜ Helps to maintain a high level of laboratory performance; īƒ˜ Reduces variation in test results, īƒ˜ Improves the technologist’s confidence in the accuracy of testing results; īƒ˜ Lowers repair costs,
  • 5. Doc ID 5 Cont’d īƒ˜ Lengthens instrument life; īƒ˜ Reduces interruption of services due to breakdowns and failures; īƒ˜ Increases safety for workers; īƒ˜ Produces greater customer satisfaction
  • 6. Doc ID 6 Laboratory tests are influenced by īƒ˜ Laboratory environment īƒ˜ Knowledgeable staff īƒ˜ Competent staff īƒ˜ Reagents and equipment īƒ˜ Quality control īƒ˜ Communications īƒ˜ Process management īƒ˜ Occurrence management īƒ˜ Record keeping
  • 7. Doc ID 7 Introduction Laboratory Quality Management System-Module 1 How do we achieve excellent performance in the laboratory? Organization Personnel Equipment Purchasing & Inventory Process Control Information Management Documents & Records Occurrence Management Assessment Process Improvement Customer Service Facilities & Safety Twelve Quality System Essentials
  • 9. Doc ID 9 Personnel īƒ˜ Human resources īƒ˜ Job qualifications īƒ˜ Job descriptions īƒ˜ Orientation īƒ˜ Training īƒ˜ Competency assessment īƒ˜ Professional development īƒ˜ Continuing education
  • 10. Doc ID 10 Introduction Laboratory Quality Management System-Module 1 Equipment īƒ˜ Acquisition īƒ˜ Installation īƒ˜ Validation īƒ˜ Maintenance īƒ˜ Calibration īƒ˜ Troubleshooting īƒ˜ Service and repair īƒ˜ Records
  • 11. Doc ID 11 Process Control īƒ˜ Quality control īƒ˜ Sample management īƒ˜ Method validation īƒ˜ Method verification
  • 12. Doc ID 12 Information Management īƒ˜ Confidentiality īƒ˜ Requisitions īƒ˜ Logs and records īƒ˜ Reports īƒ˜ Computerized laboratory īƒ˜ information systems (LIS)
  • 13. Doc ID 13 Occurrence Management īƒ˜Complaints īƒ˜Mistakes and problems īƒ˜Documentation īƒ˜Root cause analysis īƒ˜Immediate actions īƒ˜Corrective actions īƒ˜ Preventive actions
  • 14. Doc ID 14 Laboratory assessment External Proficiency testing (EQA) Inspections Accreditations InternalInternal
  • 15. Doc ID 15 Process Improvement ī‚§Opportunities for improvement (ofis) ī‚§Stakeholder feedback ī‚§Problem resolution ī‚§Risk assessment ī‚§Preventive actions ī‚§Corrective actions
  • 16. Doc ID 16 Three essential elements that make up the MMS
  • 17. Doc ID 17 Cycle of activities in the life of equipment
  • 18. Doc ID 18 Planning and Budgeting definition īƒ˜ Planning: is the process of thinking about and organizing the activities required to achieve a desired goal. īƒ˜ Budget: A written financial plan listing future, income and expenditure covering a given period of time īƒ˜ Budgeting: allow or provide a particular amount of money in a budget
  • 19. Doc ID 19 Importance of Planning and Budgeting īƒ˜ Helps to control the direction of technology development in lab. īƒ˜ Helps to make the most out of the assets Good management Plan and Budget â€ĸ Regular replacement â€ĸ Effective maintenance â€ĸ Training needs Sustainable use of HT
  • 20. Doc ID 20 Planning and budgeting Group Depending on level of the institution, WHO suggests the following subgroups īƒ˜Planning Sub-group: responsible for equipment development planning īƒ˜Stock sub-group: evaluate the usage rates consumable items. īƒ˜Training Sub-group: considers equipment related training issues. īƒ˜Pricing Sub-Group: for developing equipment price lists and stock values. īƒ˜Specification Writing Sub-Group: for developing equipment specifications, technical and environmental data sheet. īƒ˜Commissioning Team: undertaking the installation and commissioning of new equipment. īƒ˜Tender Committee: Decide which quotes to accept for the equipment and services to plan and budget.
  • 21. Doc ID 21 Planning tools Planning Tools Planning Tool I Starting Point Planning Tool II Discover Where headed - Equipment Inventory - Stock value of equipment - Budget lines for equipment expenditures - Rate of use of equipment - Reference Materials - Developing vision - Model list of Equipment - Purchasing, Replacement and disposal policies - Equipment specifications and Technical data
  • 22. Doc ID 22 Usefulness of having an inventory īƒ˜ Importance of to know about current stock of equipment īƒ˜No guesswork; (budgets are based upon the actual quantity of equipment owned) īƒ˜Not dealing with unknown quantities(for PPM program) īƒ˜Can calculate what the users can afford to operate or run; (not overestimate or underestimate the consumables required, and set its recurrent budgets accurately) īƒ˜To develop realistic plans for the future, because knows current equipment situation;
  • 23. Doc ID 23 Usage rate for equipment related consumable items Equipment related consumable items â–ĒEquipment consumables (e.g. electrodes, gels, paper) â–ĒReplacement accessories (e.g. probes, lenses) â–ĒSpare parts(e.g. filters, O-rings, ) â–ĒMaintenance materials â–ĒEquipment cleaning materials (e.g. cotton wool, detergents, disinfectants) â–ĒSafety materials (e.g. refilling fire extinguishers, calibrating test instruments) â–ĒEnergy supplies (e.g. fuel, oil, gas, electricity)
  • 24. Doc ID 24 What is Procurement and Commissioning? Procurement: The process of obtaining goods and services in any way, such as through purchase, donation, loan or hire. What Do you thing about Procurement? What it involves? â–Ēpurchase planning, â–Ēstandards determination, â–Ēspecifications development, â–Ēsupplier research and selection, â–Ēfinancing, â–Ēprice negotiation, â–Ēmaking the purchase, â–Ēsupply contract administration, inventory control and stores
  • 25. Doc ID 25 What is the Need for Procurement? There five main reasons (listed in order of priority), 1.Equipment requires replacement 2.Regular supplies of equipment-related items are required 3.Additional equipment is necessary for providing a basic standard level 4.Additional equipment is required to improve services and go beyond 5.Additional equipment is required
  • 26. Doc ID 26 â€Ļ.cont When equipment should be replaced? Equipment should be replaced when: â–Ē it has reached the end of its life â–Ēit is no longer economical to repair â–Ēit has become technically obsolete
  • 27. Doc ID 27 The Purchase Document What will Purchase Document need to provide? â–Ē item information and order information. īƒ˜The item information includes: â–ĒThe equipment specification: a detailed description of the equipment (delivery, installation, initial training, consumables, and aftersales support) the quantities required. technical and environmental data â–Ēspecial conditions page â–Ēsummary price schedule for the offer.
  • 28. Doc ID 28 Assembly, Installation, commissioning And Initial Training Assembly: the steps required to put equipment back together again if it was dismantled for shipment. Installation: the process of fixing equipment into place. Assembly and installation should be carried out by following the manufacturer’s instructions in the operator or service manual Commissioning: a series of tests and adjustments performed to check whether new equipment is functioning correctly and safely, and ensure that any necessary adjustments are made, before the equipment is used. Initial training: a key training stage in a member of staff ’s career that provides training in the range of skills required to make the best use of newly arrived equipment (at the time of commissioning)
  • 29. Doc ID 29 Registration And Handover All equipment and equipment-related supplies need to be entered into your records and systems. ISO Recommendation!: â–ĒEquipment Inventory (manual or computerized) â–ĒEquipment File (manual or computerized) â–ĒPlanned preventive maintenance (PPM) program
  • 30. Doc ID 30 What are the Advantages of Proper equipment usage? īƒ˜Equipment is operated safely. īƒ˜Equipment lasts longer. īƒ˜To achieve maximum benefit for any financial investments. īƒ˜Staff do their work and deliver better services to clients. īƒ˜ Users are the custodians of the equipment they operate, to ensure that equipment is – working – giving reliable results – being operated correctly and safely
  • 31. Doc ID 31 General Good Behavior Towards Equipment īƒ˜Teaching the staff, īƒ˜using demonstrations, to remember the basic motto and strategy of ‘Safety – Care – Maintenance’: īƒ˜Help them to understand the basic dos and don’ts when dealing with equipment. (in the equipment manufacturer’s literature)
  • 32. Doc ID 32 Developing Staff Skills Why and what to Do? īƒ˜New model and technology īƒ˜Good practice when handling equipment – basic dos and don’ts īƒ˜How to operate equipment īƒ˜The correct application of equipment īƒ˜Care and cleaning īƒ˜Safety procedures īƒ˜Management of stocks and stores īƒ˜Planned preventive maintenance (PPM) . īƒ˜Should trained on PPM and corrective maintenance.
  • 33. Doc ID 33 HOW TO ENSURE CORRECT OPERATION â–ĒWhat is your suggestion on correct operation/ to gain maximum benefit from equipment ? īƒ˜Know how to use it/ how to operate equipment īƒ˜ Apply it in different situations/ the correct application īƒ˜ Take care of it / care and cleaning īƒŧThe equipment manufacturer’s user manual is often the best source
  • 34. Doc ID 34 How To Ensure Continuous Operation What to do? īƒ˜Security īƒ˜User planned preventive maintenance (PPM). īƒ˜Testing for electrical and mechanical trustworthiness. īƒ˜Fault reporting . īƒ˜Decommissioning, disposal, and replacement of equipment
  • 35. Doc ID 35 Standardization (also known as rationalization, normalization, and harmonization) – the process of reducing the range of makes and models of equipment available in your stock, by purchasing particular or named makes and models. The Benefits of Standardization Quality: Procurement and logistics: ◆ by limiting the number of types of spare parts and consumables ◆ by rationalizing sources of supply/ savings through bulk purchasing. Skill development and performance: Enable staff to become more knowledgeable about operation and maintenance of the products, as it limits the variety of items they have to be familiar with. After sales support: