1. :E-mail rediat_mengistu@yahoo.com :Phone +251 911 255566/+251
912 043603
:Address Addis Ababa/Ethiopia
Ethiopian Airlines January, 2008 — September, 2009
Ethiopian Airlines September, 2009 — September, 2012
Ethiopian Airlines September, 2012 — June, 2013
Ethiopian Airlines June, 2013 — present
Rediat Mengistu
Worknehe
Work experience
Transport and sales manager Gode/customer service agent
Basic activities
Ø Monitoring and administering the station activities.
Ø Conducting the accounting and budgeting activity
Ø Perform and maintain sales report
Ø Handle the incoming and outgoing flights
Ø Handle the customer service activities
Ø Conduct monthly meeting and report the minute
Ramp Handling Agent/Customer Service Agent
Basic tasks,
Ø Handling the incoming and outgoing flights.
Ø Supervising the ramp activity.
Ø Handling the on time delivery of passenger bags
Ø Managing the outgoing load to be loaded
Ø Doing aircraft weight and balance
Ø Safely departing the flight
Ø Perform man power planning and allocation
Central Load Control/Customer Service Agent
Basic tasks
Ø Handling the load control activity of out stations.
Ø Assisting departure of incoming flights from outstation
Ø Doing weight and balance chart for the incoming flight based on the load information provided by out station
Ø Ensure the safe combination of load to be loaded by the aircraft
Ø Ensure proper procedure has been followed to load dangerous goods
Ø Sending loading instruction on time
Ø Sending final load sheet, notification to the captain and passenger and cargo manifest on time
Lead Customer Service Agent-Cargo
Basic tasks
Rediat Mengistu Worknehe 1
2. Bachelor of art degree in Business
Administration and Information
System/Business Administration
September 2004 — July 2007
Master’s degree in Marketing Management November 2013 — Present
Ø Handling/supervising the import and export activities at cargo.
Ø Monitoring the handling of the incoming cargo by procedure
Ø Monitoring the delivery of incoming cargo
Ø Monitoring the on time acceptance of export cargo
Ø Monitoring the on time issuance of airway bill and other documents
Ø Monitoring the proper buildup of outgoing cargo for the flight
Ø Monitoring the proper loading of the aircraft
Ø Coordinating the on time departure of the aircraft by monitoring the activity of other department
Qualifications
i have accredited with the following diplomas and certificate,
I have Diploma on Marketing and Services Training. The certificate has been given by Ethiopian airlines at
December 31, 2007.
Certificate on weight and balance by Ethiopian airlines at July 29, 2013.
Certificate on ramp handling and ULD control by Ethiopian airlines at April 09, 20011
Certificate on Dangerous goods handling by Ethiopian airlines at January 15, 20010.
Certificate on Occupational, passenger and ramp safety by Ethiopian airlines at December 27, 2009.
Certificate on world tracer by Ethiopian airlines on November 27, 2009.
Certificate on live animal regulation by Ethiopian airlines at July 30, 2010
Certificate of service award of five years by Ethiopian airlines at January 08, 2013.
Education
Addis Ababa University College Of Commerce
cumulative average 2.76
Major Area Average 2.69
Addis Ababa University College Of Commerce
cumulative average 3.69
Paper/thesis pending
Interests
I am interested in challenging jobs. Marketing related or administrative jobs are preferable. Any job in the business field
that will match my capabilities and encourage me to learn more.
References
Kebrtsion Amsalu- A/manager at Ethiopian cargo export tel- +251 911 203443
Alemu Bekele- Director Ethiopian cargo tel- +251 911 20 34 42
Asenafi Teku- supervisor cargo customer service tel- +251 911 51 61 24
Million Legese- manager cargo export tel- +251 911 516307
Tewolde Amanuel-lead Customer service agent tel- +251 935 401085
Rediat Mengistu Worknehe 2
