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Emotional Experience
How to connect with the customer
Imagination | London | 5th June 2014
Facial coding - WTF?
Video Production Video Distribution
2012 2013 2014
1,000
5,000
16,000
Videos
tested
Facial Coding is Growing Fast
…it’s used by lots of familiar brands.
Facial Coding Demo
Uses a mix of 2D and 3D
modelling to measure
emotions.
Compensates for adverse
lighting conditions and
occlusions.
How it works
People view your
content at home, on
their own computers,
replicating a normal,
everyday viewing
experience. All content
is secure and
confidential.
Data’s collected
Emotions are collated
from audiences and
processed in near real-
time.
Data’s crunched
Data is instantly
available online, easily
accessible and
presentation-ready:
1: Segments
2: Norms
3: Performance
Data’s displayed
Online Dashboard
Easy to read,
second-by-
second charts
with customisable
views and data
segments.
Slice ‘n’ dice views
Online Dashboard
Benchmark against
similar categories,
markets and
geographies.
Thousands of videos in
our database which
grows every week.
Compare instantly
Online Dashboard
A simple, presentation-
ready overview report,
including a 1 to 10
performance score
based on four metrics:
Attraction, Retention,
Engagement and Impact.
Performance at-a-glance
Volkswagen - The Force has
excellent overall performance. Better
than 92% of ads
EmotionAll® score
Volkswagen – The Force
High EmotionAll® scores drive results
3x
20x
8x
100x
More likely to
watch to the end
Higher click
through rate
Social action
conversion
Quicker in
attracting views
Source: AOL research 2013
What is experiential
content?
Experiential content characteristics
People are at the
centre of the narrative
– not the product.
Human
Experiential content
tells a story – there’s no
hard sell.
Stories
Amusement and
enjoyment keeps an
audience engaged,
makes it memorable –
sharable even.
Entertain
Experiential content characteristics
People are at the
centre of the narrative
– not the product.
Human
Experiential content
tells a story – there’s no
hard sell.
Stories
Amusement and
enjoyment keeps an
audience engaged,
makes it memorable –
sharable even.
Entertain
“People will forget what you
said, people will forget what
you did but people will never
forget how you made them
feel.”
Maya Angelou – Poet, author and activist
Thank you
realeyesit.com | @realeyesit | #ExperienceContent

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Realeyes - Imagination: Is your content learning from experience?

  • 1. Emotional Experience How to connect with the customer Imagination | London | 5th June 2014
  • 3. Video Production Video Distribution 2012 2013 2014 1,000 5,000 16,000 Videos tested Facial Coding is Growing Fast
  • 4. …it’s used by lots of familiar brands.
  • 5. Facial Coding Demo Uses a mix of 2D and 3D modelling to measure emotions. Compensates for adverse lighting conditions and occlusions.
  • 6. How it works People view your content at home, on their own computers, replicating a normal, everyday viewing experience. All content is secure and confidential. Data’s collected Emotions are collated from audiences and processed in near real- time. Data’s crunched Data is instantly available online, easily accessible and presentation-ready: 1: Segments 2: Norms 3: Performance Data’s displayed
  • 7. Online Dashboard Easy to read, second-by- second charts with customisable views and data segments. Slice ‘n’ dice views
  • 8. Online Dashboard Benchmark against similar categories, markets and geographies. Thousands of videos in our database which grows every week. Compare instantly
  • 9. Online Dashboard A simple, presentation- ready overview report, including a 1 to 10 performance score based on four metrics: Attraction, Retention, Engagement and Impact. Performance at-a-glance
  • 10. Volkswagen - The Force has excellent overall performance. Better than 92% of ads EmotionAll® score Volkswagen – The Force
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  • 12. High EmotionAll® scores drive results 3x 20x 8x 100x More likely to watch to the end Higher click through rate Social action conversion Quicker in attracting views Source: AOL research 2013
  • 14. Experiential content characteristics People are at the centre of the narrative – not the product. Human Experiential content tells a story – there’s no hard sell. Stories Amusement and enjoyment keeps an audience engaged, makes it memorable – sharable even. Entertain
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  • 19. Experiential content characteristics People are at the centre of the narrative – not the product. Human Experiential content tells a story – there’s no hard sell. Stories Amusement and enjoyment keeps an audience engaged, makes it memorable – sharable even. Entertain
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  • 22. “People will forget what you said, people will forget what you did but people will never forget how you made them feel.” Maya Angelou – Poet, author and activist
  • 23. Thank you realeyesit.com | @realeyesit | #ExperienceContent