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Empowering
Everywhere.
January 2014
Agenda







Partners overview
Kony Overview
The Multi Channel
Challenge
How does Kony
address the
Challenge
Platfor...
HMS – Company overview
• The leading Financial IT & professional

services consulting firm in Israel
• 200-strong elite te...
Selected Customers by Sectors
Financial
Institutions

Leading
Corporations

Investment
Houses and
Credit
Agencies

Insuran...
Ideomobile – Company overview
• Full service provider of mobile and cross channel solutions with focus on
financial servic...
A leader in the 2013 Magic Quadrant
for Mobile App Development Platforms

•
•
•
•
•

Founded in 2007
First product release...
Financial Services

Hospitality

Manufacturing

1 million+

$750M

20%

active users worldwide

in mobile booking revenue
...
Customers
Utilities/Services

Manufacturing

Healthcare / Pharma

Mining

Insurance

Financial Services

Automotive

Partn...
The Multi Channel Challenge
Video:
‫יתרונות מרכזיים של ‪Kony‬‬
‫•‬

‫•‬
‫•‬
‫•‬
‫•‬
‫•‬
‫•‬
‫•‬
‫•‬
‫•‬

‫פיתרון ‪ Multi Channel‬מלא כולל ‪.Desktop Web‬‬
‫חו...
‫תועלות עסקיות של ‪Kony‬‬
‫•‬

‫•‬

‫•‬
‫•‬

‫קיצור זמני עיצוב, פיתוח ותחזוקה (‪.)TTM‬‬
‫הקטנת סיכונים בזכות:‬
‫‪ SLA ‬יי...
The Multi-Channel
Challenge
Consistent view and experience in every
interaction
11:00 AM – tablet
While on the plane with
her iPad, she locates the
of...
“

I want to access our data and apps—
User-First Experiences
anywhere and everywhere.”
Multi-Channel SaaS Apps

Line of B...
How does Kony address
this challenge?
Write once.
A single code base.

Build everywhere.

Run everywhere.

Broad Native Support

Mobile

Web (mobile + desktop)
...
Kony SLA: Future Proofing
Today

Kony Platform Version

2.5

3.0

3.5

4.0

4.5

5.0

iOS

4.x

5.x

Android

2.3

3.0

6....
Forrester Report 2012
Reflects our learning: Market infancy now, growth in full lifecycle coming
Highlights
•

Recognition...
Actual Customer Case Study:
Tier 1 US National Insurance Company

Copyright © 2012 Kony Solutions, Inc. CONFIDENTIAL

21
2...
Platform Overview
Kony Multi-Channel Experience Cloud
Kony Apps Cloud
Customer Apps

Kony Visualization
Cloud

Enterprise Apps

Kony Develop...
The Kony Experience Platform:
Design, build, and manage great apps.
Kony Apps Cloud:

Customer Experiences
Ready-to-run apps.

Get to market with
speed and confidence.
Activate fully customi...
Visualization Cloud
Multi-Channel Design Challenges
70% of defects in app development are categorized as UI defects.
 Legacy tools are
blank-...
Designer Tools

Visual Canvas
 WYSIWYG interface
 Design for all or each channel
individually
 Native widget rendering
...
Designer Tools

Design Library
 Device-specific or common widget
collections
 Theme and skin library
 Pre-packaged & us...
Designer Tools

Dynamic design link to Photoshop

Instantly copy image properties

Adobe Photoshop

Kony Visualizer
Designer Tools

Workflow Editor
 Design navigation and workflows
 Event-based actions
 Native operating system actions
...
Designer Tools

Design Viewer
Preview on simulators in real time
Designer Tools

App Generator
 Functional apps in
HTML, CSS, and JS
 Native rendering on
devices for review
 No compila...
Designer Tools

Requirements Manager
 Visual requirements authoring
 Validate, prioritize, and approve
 Track through d...
Development Cloud
Kony Development Cloud
Build once, deploy
everywhere.
The enterprise grade
platform to design,
develop, test and manage
na...
Kony Development Cloud
3rd Party / Native
SDKs

Developer
Tools

Kony Studio

Visual App
Designer

Integration
Designer

D...
Kony Developer Tools

Visual App Designer
 Form, service, data mapping
and event designers
 Consistent user experience
...
Kony Developer Tools

Integration Designer
 Point-and-click integration to
enterprise systems
 Explore business objects ...
Kony Developer Tools

Data Mapper

 Map backend data objects to
frontend assets
 Create composite data fields
 Execute ...
Kony Developer Tools

JavaScript Code Editor

 Write code as needed
 Intellisense to speed up coding
 Access to Kony AP...
Kony Developer Tools

Import & Reuse Native Code
 Import custom code and 3rdparty libraries

 Single API to access custo...
Kony Developer Tools

Event Flow Editor
 Configure complex app workflows
 Manage navigation, enterprise
integration, fun...
Kony Developer Tools

Device Simulator
 Instantly preview on devices
and simulators without
compiling code
 Auto preview...
Kony JavaScript Developer Framework

JavaScript APIs

 Open standards-based JavaScript
interface
 Thousands of Packaged ...
Kony JavaScript Developer Framework

Next Generation HTML5
 Develop web apps with HTML5,
JS and CSS3
 Deliver device spe...
Kony JavaScript Developer Framework

Development Outcomes
 HTML5/4, JS, and CSS3 for browser
optimized web apps
 Device-...
Kony Cloud Services

Integration

 Proprietary Enterprise Connections
 Kony for SAP

Data
Transformation

Enterprise
Exp...
Kony Cloud Services

Orchestration
 Composite web services definition editor
 Synchronous/asynchronous service
execution...
Kony Cloud Services

Device Detection
 Database with over 10,000
devices
 Dynamic device identification

 Optimized ren...
Kony Cloud Services

Messaging

JavaScript
 Single API interface for iOS,
Android, Windows and Blackberry

Kony Messaging...
Kony Cloud Services

Sync

 Manages offline app behavior
 Reconcile and sync offline data

 Support persistent or direc...
Management Cloud
Multi-channel management challenges

Staying
ahead

Supporting
growth

 Supporting the ever
growing mobile
environment

...
Kony Management Cloud
Intelligent Enterprise
Mobility Management
A next-generation EMM
platform to manage your mobile
apps...
Kony Cloud Services

Device Management: Surgical control

 200+ policy configuration
options
 Disable device features su...
Kony Cloud Services

Device Management: Locate and Wipe
Employee 1
iPhone

Employee 2
iPad

Employee 3
Android

 View all...
Kony Cloud Services

Device Management: Automate tasks

Role

Location

 Use geo- and time-fences to
change security poli...
Kony Cloud Services

App Management

 Containerize private apps and
add security policies
 Deploy apps using secure
ente...
Kony Cloud Services

App Management: Containerize
App

Kony
Management
Cloud

 Inject security layer at app build
 Wrap ...
Kony Cloud Services

App Management: Enterprise App Store
 Publish private apps
 Import public apps
 Role-based access
...
Empowering everywhere.
‫תודה על ההקשבה‬

‫דן ליכטנפלד‬
Ideomobile ‫מנכ"ל‬
054-3454451 :‫נייד‬
Dan@Ideomobile.com

‫רשף רדי...
Appendix –
Case Studies
Citi: Creating a global application
across 28 countries
Solution
•
•
•
•
•

Deployed in 28 countries across 18 different l...
BAYER: Mobilizing CRM for a more
efficient sales process
Bayer is a global leader in the fields of health care, nutrition ...
Aetna: Embracing multi-channel
exclusively with Kony
A leading diversified health care benefits company with 37.2 million ...
Marriott: Increased revenues and decreased
costs with future proof mobile strategy
Marriott International has grown to be ...
SIEMENS: Increasing productivity of remote
employees with a multi-channel CRM solution
Siemens AG is a global powerhouse i...
KPMG: Enabling human capital
management on-the-go
A leading provider of audit, tax and advisory services

Solution
• Mobil...
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Kony - The multi Channel Challenge

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Kony - The multi Channel Challenge

  1. 1. Empowering Everywhere. January 2014
  2. 2. Agenda      Partners overview Kony Overview The Multi Channel Challenge How does Kony address the Challenge Platform Overview
  3. 3. HMS – Company overview • The leading Financial IT & professional services consulting firm in Israel • 200-strong elite team of professional experts focused on financial organizations • Over 21 years of “hands on” experience Our uniqueness • We leverage our expertise, business knowledge and technological capabilities to continually provide our customers with sustainable business advantage 3
  4. 4. Selected Customers by Sectors Financial Institutions Leading Corporations Investment Houses and Credit Agencies Insurance Carriers Regulators 4 Business Partners 4
  5. 5. Ideomobile – Company overview • Full service provider of mobile and cross channel solutions with focus on financial services and healthcare sectors • In charge of delivery and support of digital customer engagement channels for 6 leading financial institutions and healthcare providers 5
  6. 6. A leader in the 2013 Magic Quadrant for Mobile App Development Platforms • • • • • Founded in 2007 First product released in 2009 1400 employees 350 customers 600% growth in past two years (fastest in the industry) 600+ 20 million+ Top 20 1 billion+ published apps app users every day global SI partners annual user sessions 3 of the top 6 3 of the top 5 2 of the top 3 3 of the top 5 US auto brands insurance companies US banks US airlines
  7. 7. Financial Services Hospitality Manufacturing 1 million+ $750M 20% active users worldwide in mobile booking revenue field productivity gain Value—promised and delivered. Health Insurance Pharmaceutical Airline < 49 days 70% $750M to pilot a multi-channel app saved in mobile dev costs increase in mobile sales
  8. 8. Customers Utilities/Services Manufacturing Healthcare / Pharma Mining Insurance Financial Services Automotive Partners Platform Partners Technology Partners SI Partners Consumer / Retail Hospitality
  9. 9. The Multi Channel Challenge Video:
  10. 10. ‫יתרונות מרכזיים של ‪Kony‬‬ ‫•‬ ‫•‬ ‫•‬ ‫•‬ ‫•‬ ‫•‬ ‫•‬ ‫•‬ ‫•‬ ‫•‬ ‫פיתרון ‪ Multi Channel‬מלא כולל ‪.Desktop Web‬‬ ‫חווית משתמש אופטימאלית לכל פלטפורמה.‬ ‫פיתרון קצה לקצה משולב לכל מחזור חיי היישום.‬ ‫פיתרון אינטגרטיבי – לא שילוב מוצרים שונים.‬ ‫קוד אחד, לכל סוגי הפלטפורמות / תצורות.‬ ‫‪ SLA‬לתמיכה עתידית בכל מערכות ההפעלה והמכשירים החדשים.‬ ‫פורטפוליו אפליקציות עשיר כולל קוד המקור.‬ ‫‪ – Fast developers on-boarding‬עושר של חומרי הדרכה.‬ ‫מחיר תחרותי ו- ‪ ROI‬מוכח.‬ ‫הצלחות מוכחות במאות לקוחות ‪ B2C‬ו- ‪.B2E‬‬ ‫פלטפורמת הדיגיטל הצומחת בעולם‬ ‫01‬
  11. 11. ‫תועלות עסקיות של ‪Kony‬‬ ‫•‬ ‫•‬ ‫•‬ ‫•‬ ‫קיצור זמני עיצוב, פיתוח ותחזוקה (‪.)TTM‬‬ ‫הקטנת סיכונים בזכות:‬ ‫‪ SLA ‬ייחודי בעולם.‬ ‫‪ ‬מעבר חלק בין עיצוב, פיתוח והפצה.‬ ‫‪ ‬טמפלטים של אפליקציות מוכנות לשימוש מיידי.‬ ‫‪ ‬צמצום תלות במפתחים בעלי ידע ייחודי.‬ ‫הקטנה מהותית עלויות פיתוח ותחזוקה.‬ ‫שיפור איכות – כתיבת קוד אחד, כלי ניהול ובדיקות מובנים.‬ ‫11‬
  12. 12. The Multi-Channel Challenge
  13. 13. Consistent view and experience in every interaction 11:00 AM – tablet While on the plane with her iPad, she locates the offer, reviews and submits the application 9:00 AM – desktop Customer logs in to view and modify her spending goals for the period and notices a credit card offer on her home page 8:00 AM – mobile Customer views her account balance upon receiving a paycheck alert and securely transfers money between accounts 1:00 PM – mobile Upon landing, the customer receives a notification that her application has been approved. She clicks to read the details 3:00 PM – tablet While in a cab, she pulls her iPad for a better view of all her accounts and links the credit card to her consolidated accounts view 6:00 PM – laptop Customer accesses her account to set scheduled payments for the new credit card and ties spending goals.
  14. 14. “ I want to access our data and apps— User-First Experiences anywhere and everywhere.” Multi-Channel SaaS Apps Line of Business “ I need to develop for new platforms, but it’s hard and expensive.” Multi-channel Application Development Developers Enterprise Experience Platform “ I need an easier way to manage all this new stuff…” Edge-optimized IT Security Management & Security
  15. 15. How does Kony address this challenge?
  16. 16. Write once. A single code base. Build everywhere. Run everywhere. Broad Native Support Mobile Web (mobile + desktop) Tablets Individual, device-optimized sites Single Page Architecture Standard Hybrid Mixed Mode Desktops and Kiosks MBaaS Messaging Sync Integration
  17. 17. Kony SLA: Future Proofing Today Kony Platform Version 2.5 3.0 3.5 4.0 4.5 5.0 iOS 4.x 5.x Android 2.3 3.0 6.0 OS Upgrade: 30 days* 7.0 10.x New Device on New OS: 90 days* Blackberry Windows Phone 7.5 Windows 8 6.x 5.5 7.x 4.0 Kony has you covered * from release to developers 7.0 8.0 8.1 6.0 6.5
  18. 18. Forrester Report 2012 Reflects our learning: Market infancy now, growth in full lifecycle coming Highlights • Recognition from customers that delivering Apps for each OS by building them all natively is cumbersome • The scale of supporting Mobile Apps is now being recognised • Mobility market and Spend $s will comprise • Developing monetization strategies • Process re-engineering on back-end services • Multi-platform testing ( and multiple device variants ) • Building in security and quality • Managing the distribution and updates of Apps to App stores • Aiding App discovery and distribution • Capturing appropriate analytics and reviewing them • Evolving Apps over time to make them better • Integrate mobile apps into the single customer view 20 Copyright © 2012 Kony Solutions, Inc. CONFIDENTIAL 20 20
  19. 19. Actual Customer Case Study: Tier 1 US National Insurance Company Copyright © 2012 Kony Solutions, Inc. CONFIDENTIAL 21 21 21
  20. 20. Platform Overview
  21. 21. Kony Multi-Channel Experience Cloud Kony Apps Cloud Customer Apps Kony Visualization Cloud Enterprise Apps Kony Development Cloud SaaS Foundation Kony Management Cloud Kony Cloud Foundation Public Cloud Hybrid Hosting On-Premises
  22. 22. The Kony Experience Platform: Design, build, and manage great apps.
  23. 23. Kony Apps Cloud: Customer Experiences Ready-to-run apps. Get to market with speed and confidence. Activate fully customizable and brandable to meet your needs. Full of best practices and features unique to your industry. Kony Healthcare Kony Private Banking Kony Retail Banking Kony Commercial Banking Kony Retail Kony Utilities Kony Insurance
  24. 24. Visualization Cloud
  25. 25. Multi-Channel Design Challenges 70% of defects in app development are categorized as UI defects.  Legacy tools are blank-canvas  Design for each platform/device  No re-use of prototype code  Legacy tools don’t implement designs  Reinterpret business requirements  Recreate designs  Must rely on image assets and style guides  Lacks ability to easily collaborate  Unable to experience the real app before production  Live apps fail business requirements
  26. 26. Designer Tools Visual Canvas  WYSIWYG interface  Design for all or each channel individually  Native widget rendering  Dynamic multi-channel flex layout  Device library of phones, tablets, and desktop  Switch between OS, device, and screen orientation
  27. 27. Designer Tools Design Library  Device-specific or common widget collections  Theme and skin library  Pre-packaged & user defined  Customizable asset properties Drag once, use everywhere.
  28. 28. Designer Tools Dynamic design link to Photoshop Instantly copy image properties Adobe Photoshop Kony Visualizer
  29. 29. Designer Tools Workflow Editor  Design navigation and workflows  Event-based actions  Native operating system actions  Export JS to Kony studio  Mirror workflows across devices
  30. 30. Designer Tools Design Viewer Preview on simulators in real time
  31. 31. Designer Tools App Generator  Functional apps in HTML, CSS, and JS  Native rendering on devices for review  No compilation or coding required  Functional app as development spec
  32. 32. Designer Tools Requirements Manager  Visual requirements authoring  Validate, prioritize, and approve  Track through development & QA
  33. 33. Development Cloud
  34. 34. Kony Development Cloud Build once, deploy everywhere. The enterprise grade platform to design, develop, test and manage native, web and hybrid applications. Multichannel with a single code Enterprisegrade cloud services Intuitive developer tools Analytics and reporting
  35. 35. Kony Development Cloud 3rd Party / Native SDKs Developer Tools Kony Studio Visual App Designer Integration Designer Data Mapper JS Code Editor Event Flow Editor Device Simulator 1-Click Deploy Developer Frameworks Development Framework API Capabilities Channel-Specific: Web Cross-Channel: Hybrid Native Kony Cloud Foundation Cloud Services Blend native capabilities with rich HTML 5 for fully optimized apps Web Apps Integration Orchestration Device Detection Messaging Sync Provisioning Account Management Authentication & Authorization Reporting & Analytics Monitoring Billing
  36. 36. Kony Developer Tools Visual App Designer  Form, service, data mapping and event designers  Consistent user experience  Extensive library of native and web widgets  Import native SDK and 3rdparty widgets  Configure native UI controls without coding
  37. 37. Kony Developer Tools Integration Designer  Point-and-click integration to enterprise systems  Explore business objects within enterprise and 3rd party systems  Test service request and responses  Define custom web service fields
  38. 38. Kony Developer Tools Data Mapper  Map backend data objects to frontend assets  Create composite data fields  Execute data transformations
  39. 39. Kony Developer Tools JavaScript Code Editor  Write code as needed  Intellisense to speed up coding  Access to Kony APIs and backend enterprise services (mBaaS)  Debugger to test and fix code  Import and reuse native code
  40. 40. Kony Developer Tools Import & Reuse Native Code  Import custom code and 3rdparty libraries  Single API to access custom code  Import wizard for iOS, Android, Blackberry and Windows code  Incorporate device peripherals such as barcode reader and Bluetooth
  41. 41. Kony Developer Tools Event Flow Editor  Configure complex app workflows  Manage navigation, enterprise integration, functions and more  Create inline code snippets and expressions  Visually manage conditional logic and branching
  42. 42. Kony Developer Tools Device Simulator  Instantly preview on devices and simulators without compiling code  Auto preview on actual phones, tablets and desktop  Share with reviewers on the cloud
  43. 43. Kony JavaScript Developer Framework JavaScript APIs  Open standards-based JavaScript interface  Thousands of Packaged APIs  Native API mapping  Consumable via 3rd-party tool / native SDK or Kony Studio Security Cryptography Enterprise IAM FIPS 140-2  Reuse existing code UI/UX Rich Drawing Charm Badge Live Tiles Gesture Themes & Skins Utilities Math String Table Time Alerts i18n Device Services Operating System Phone Accelerometer Geo Location Camera SMS Internationalization Bookmark & Refresh Network Network Cross-channel push Streaming Service Invocation Header Manipulation Availability Data Services Access Native Storage Offline Data Access Sync Services with conflict resolution
  44. 44. Kony JavaScript Developer Framework Next Generation HTML5  Develop web apps with HTML5, JS and CSS3  Deliver device specific browseroptimized HTML5 markup Tools / Frameworks Outcomes API Integration HTML 5/4 Hybrid Device Specific Mixed-Mode Channel Specific Kony mBaaS  Reuse UI/UX and business logic with HML5 SPA  Incorporate native device capabilities into hybrid apps  Import and reuse 3rd-party frameworks
  45. 45. Kony JavaScript Developer Framework Development Outcomes  HTML5/4, JS, and CSS3 for browser optimized web apps  Device-optimized native apps  Combine HTML5 in a native container with hybrid apps  Web and native capabilities – only where needed with mixed-mode apps  Cover iOS, Android, Blackberry, Windows, Symbian, J2ME
  46. 46. Kony Cloud Services Integration  Proprietary Enterprise Connections  Kony for SAP Data Transformation Enterprise Explorer Sky Explorer  SharePoint  Siebel Visual mapping tools  Salesforce  PeopleSoft  Many more  JD Edwards  Support all Web Service protocols Functional Services / Capabilities SkyMobile Realtime Batch Sync/ Offline Web Services Firewall adapters  JSON  SOAP Kony Enterprise Federation Security (VPN, HTTPS, …)  REST  Web scraper  JDBC Database Connectors  MS SQL Server connectors  Oracle  IBM DB2 and more  Data mapper & integration designer to tie frontend to enterprise
  47. 47. Kony Cloud Services Orchestration  Composite web services definition editor  Synchronous/asynchronous service execution workflow  Optimize performance  Record and simulate service definitions
  48. 48. Kony Cloud Services Device Detection  Database with over 10,000 devices  Dynamic device identification  Optimized rendering for HTML5/4 and SPA  Cover iOS, Android, Blackberry, Windows, Symbian, J2ME
  49. 49. Kony Cloud Services Messaging JavaScript  Single API interface for iOS, Android, Windows and Blackberry Kony Messaging Service  Context-aware targeted messages  Segmented marketing campaigns  Apple Passbook integration Push (Coming soon: Email / SMS) IOS Android  Reporting and analytics console Tablets
  50. 50. Kony Cloud Services Sync  Manages offline app behavior  Reconcile and sync offline data  Support persistent or direct sync  Rules-based conflict resolution  Define sync events (timer, scheduled, event-based)  Management console
  51. 51. Management Cloud
  52. 52. Multi-channel management challenges Staying ahead Supporting growth  Supporting the ever growing mobile environment  Mitigating risks posed by a wide variety of devices.  Managing the complexity of securing and managing apps, devices, and content. Managing complexity Mitigating risks  Staying ahead of today’s variables and being ready for the next shiny new thing
  53. 53. Kony Management Cloud Intelligent Enterprise Mobility Management A next-generation EMM platform to manage your mobile apps, devices and content. Cloud Foundation Enterprise-Grade Cloud Services Development Framework Developer Tools
  54. 54. Kony Cloud Services Device Management: Surgical control  200+ policy configuration options  Disable device features such as camera, app store, Siri  Blacklist WiFi networks to restrict man-in-middle attacks  Utilize geo- and time-fences  Easily resolve policy conflicts with wizard UI  Secure browser (on roadmap)
  55. 55. Kony Cloud Services Device Management: Locate and Wipe Employee 1 iPhone Employee 2 iPad Employee 3 Android  View all enrolled devices on map  Lock any device with just two clicks 3 1  Wipe with confirmation — full or enterprise  Prevent future enrollment of lost devices 2
  56. 56. Kony Cloud Services Device Management: Automate tasks Role Location  Use geo- and time-fences to change security policies on the fly  Update permissions in real-time for role changes  Set compliance actions for jailbreaking, removing MDM control and more Information
  57. 57. Kony Cloud Services App Management  Containerize private apps and add security policies  Deploy apps using secure enterprise app store  Build context-aware apps
  58. 58. Kony Cloud Services App Management: Containerize App Kony Management Cloud  Inject security layer at app build  Wrap security at app publish  Reduce development complexity  Enable SSO, context-aware features App App  Automatically Secured
  59. 59. Kony Cloud Services App Management: Enterprise App Store  Publish private apps  Import public apps  Role-based access  Volume Licensing (on roadmap)
  60. 60. Empowering everywhere. ‫תודה על ההקשבה‬ ‫דן ליכטנפלד‬ Ideomobile ‫מנכ"ל‬ 054-3454451 :‫נייד‬ Dan@Ideomobile.com ‫רשף רדין‬ HMS ‫מנהל תחום מוצרים‬ 050-7970777 :‫נייד‬ Reshef@hms.co.il
  61. 61. Appendix – Case Studies
  62. 62. Citi: Creating a global application across 28 countries Solution • • • • • Deployed in 28 countries across 18 different languages Electronic Wallet on Mobile Phone Mobile Payments using P2P & NFC payment technologies Consumer credit functionality with location-based services (ATM & branch locater) Remote Deposit Capture Benefits • • • Accelerated multi-channel deployment: iPhone, Android, BlackBerry, Windows Mobile, Palm, Symbian, mobile web Total effort savings of 50% leveraging Kony Configurability capabilities Servicing customers across 28 countries throughout Asia, Europe, Latin America and North America
  63. 63. BAYER: Mobilizing CRM for a more efficient sales process Bayer is a global leader in the fields of health care, nutrition and high-tech materials Solution • Global Mobile CRM solution for Bayer Healthcare OTC products (Aspirin, Bepanthen, etc.). • Backend integration with Salesforce • iPad and Windows 8 tablets Benefits • Will roll-out in 50 countries in the next two years • Multilingual support from one code-base • Increased efficiency of sales reps when visiting hospitals or remote doctors as a result of offline capable sync
  64. 64. Aetna: Embracing multi-channel exclusively with Kony A leading diversified health care benefits company with 37.2 million members Solution • The “full feature” Member App with resources to engage them on-the-go: • Search for a provider • Check drug prices based on coverage • View personal health records • Find information on claims, coverage and benefits • Access ID cards • Developed a mobile strategy and implemented mobile center of excellence • Reengineered SDLC to align with the Mobile First approach Benefits • • Shortened SDLC from 9-12 months to 2-3 months. A major shift from retrospective information to real-time information, putting Aetna’s most popular online features at the member’s fingertips • Improved the members’ health care experience
  65. 65. Marriott: Increased revenues and decreased costs with future proof mobile strategy Marriott International has grown to be a leading lodging company with more than 3,700 properties in 73 countries and territories worldwide Solution • • • • MobileWeb, Android, iOS and BlackBerry Rewards Program log-in and detail view Proximity search for hotels with property photos & descriptions Book reservations with a list of upcoming reservations, cancelling reservations functionalities Benefits • • • • 1st release in 3.5 months, 4 channels 750,000 downloads in one year $160M in booking revenue 50% reduction in call center volume
  66. 66. SIEMENS: Increasing productivity of remote employees with a multi-channel CRM solution Siemens AG is a global powerhouse in electronics and electrical engineering, operating in the industry, energy and healthcare sectors Solution • Support of a global multi-channel CRM solution • Support for tablets, smartphones and desktop web. from a single code base. • Integration with Siebel Benefits • Will roll-out across several countries • Multilingual support from one code-base • Increased productivity of remote employees by allowing access to CRM data on-the-go
  67. 67. KPMG: Enabling human capital management on-the-go A leading provider of audit, tax and advisory services Solution • Mobilized SAP business processes related to • Time Recording • Universal Work Lists • CRM • A light-weight and secure mobile app accessible from iPhone devices Benefits • Improved employee productivity • Reduced data capture errors • Encouraged more regular and timely submission of timesheets

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