PowerPoint Presentation Content Slides Include: • Learning objectives for this presentation • Definition/s of management development • Ways to foster trust (3 points) • Managerial areas of competency (6 points) • Different management styles (5 points) • Hints for effective communication (8 points) • Planning a project (4 points) • Coaching and changing behaviors (5 points) • Being a good team leader (4 points) and 3 wise words • Communication (8 points) and feedback (6 points) • Techniques for effective listening (8 points)and building effective communications (8 tips) • Motivators (16 points) and appropriate circumstances for praise (3 points) • The employee motivational process (5 points) and goal guidelines (4 points) • Motivating employees (6 tips) and the no no's of motivation (4 points) • Time management and procrastination (4 points) • Principles of time management (4 points) and organizing your to do list (6 points) • How to avoid procrastination (13 steps) and the components of successful delegation (3 points) • Tasks to always delegate (3 points) and delegating in a crisis (3 points) • Tasks that cannot be delegated (4 points) and whom to choose (5 points) • Questions for goal clarification(4 points) and delegation (the 4 criteria) • Principles of supervision (6 points) and performance management strategies (3 points) • Coaching (5 steps) and 4 considerations for the exception principle • Problem solving (9 stages) and creative thinking (7 techniques) • Brainstorming (5 guidelines) and how decisions are made (5 points) • 4 points on Staying positive about decision making (4 points) and group decisions (5 points) • Actions steps (16 points).

1. MANAGEMENT
DEVELOPMENT
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2. 2
Program Objectives
(1 of 2)
Management Development
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Be able to identify management styles.
Know how to communicate effectively.
Learn about the behavior changing coaching
process.
Understand motivation and how to inspire it.

3. 3
Program Objectives
(2 of 2)
Management Development
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Know how to set goals
Understand how to manage time and avoid
procrastination.
Learn how to delegate effectively.
Be able to problem-solve.
Know how to brainstorm.

4. 16
Six Ways To Foster Trust
(6 of 6)
Management Development
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6
Delegate work.
Give employees important tasks and
the support they need to carry them
out properly.

5. Pay attention to how you say something as much as to what you say.
Begin the conversation with a positive comment and/or statement.
Be sure your face says the same thing as your words.
Refrain from saying "should," "ought" and "don't."
22
Hints For Effective Communication
(1 of 2)
Management Development
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6. A good leader must be able to see the
long-range picture, know the history of
the organization and have a sense of
the direction in which it is traveling.
Effective leaders always have the long-
range picture in mind as they plan
laterally.
26
Planning A Project Involves
Management Development
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7. COACHING

8. Chooses the team carefully.
Keeps all team members informed.
Shows all team members that their work is important to the department's success.
Listens to team members' ideas, suggestions, criticisms and complaints.
29
A Good Team Leader
(1 of 2)
Management Development
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9. 39
Feedback
Management Development
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Ensures clear
communication.
Asks open-ended
questions to clarify
messages.
Uses “what,” “who,”
“where,” “when” and
“how” questions to find
out what’s going on.

10. 43
Six Techniques For Effective Listening
(1 of 2)
Management Development
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Study the nonverbals:
facial expressions, tone,
gestures, movements and
emphasis.
4
Outline what is being said.5
Cross-check information to
test perceptions.
6

11. 56
Motivation
Management Development
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What factors
motivate your
employees?
Under what
circumstances should
you offer praise?
Do you integrate
employee needs and
your business goals?

12. Tangible needs are the
substantive rewards an employee
seeks from work, such as a pay
raise or promotion.
Intangible needs are personal
needs, such as security and social
needs.
63
Needs
Management Development
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The factors that drive people to behave in various ways
There are two types:

13. What criteria are important when setting
goals?
When establishing goals, what factors should
shape
the final result?
How can you motivate employees to
attain these goals?
68
Goal Setting
Management Development
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14. 74
Six Tips For Motivating Employees
(1 of 2)
Management Development
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Realize that your employees'
first loyalty is to themselves,
not to the organization.
1
Utilize the motivational power of
peer pressure by encouraging
teamwork.
2
Be generous with
praise and rewards. 3

15. Don't expect your employees to follow you merely because your official rank is higher than theirs. 1
Don't make a change in something that works without a very good reason. 2
Don't criticize an employee in front of others. 3
Don't assign an employee more work than he or she is capable of. 4
77
Four Don'ts Of Motivation
Management Development
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16. 83
Time Management & Procrastination
Management Development
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Does your schedule
allow for maximum
flexibility?
How can you best
organize your to-do list
to increase effectiveness
and motivation?
What concrete steps
can you take to avoid
the tendency to
procrastinate?

17. But you can invest it.
Time is a fixed asset over which we
have no control.
How you organize yourself is the real
key.
84
You Can't Save Time
Management Development
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18. 60 percent - scheduled for work
30 percent - allowed for extra work
10 percent - left for unforeseen issues
85
Schedule Flexibility (According to Schwartz)
Management Development
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19. 89
Plan For A Crisis
Management Development
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What could go wrong?
What could you do to prevent it?
What factors would reduce the risk?
How likely is it to occur?
How could you handle it?

20. 4
Keep two completed significant "A"
priorities at the top of the list, and
check them off.
Then you will know that yesterday
you finished something.
It is a psychological boost.
94
Organizing Your To-Do List
(4 of 5)
Management Development
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21. Slow down. 1
0
Create a game.11
100
Thirteen Steps To Avoiding Procrastination
(4 of 5)
Management Development
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22. “Time sneaks up on
you like a windshield
on a bug.”
Jon Lithgow
“Time is the pretender
that stalks us all our
lives.”
Jean-Luc Picard
“Until you value
yourself, you will not
value your time.
Until you value your
time, you will not do
anything with it.”
M. Scott Peck
103
Wise Words
Management Development
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23. 107
Components Of Successful Delegation
Management Development
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Proper assignment of
duties
Granting authority to
perform
Creating a climate of
responsibility

24. 112
Tasks You Can Always Delegate
Management Development
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02
03
01
Routine jobs such as fact gathering, departmental
routines and clerical assignments.
Thinking/Judgment jobs such as problem-solving, reports, planning,
supervision and screening resumes.
People-related jobs such as training, meetings and
interactions with other departments.

25. 125
Five Steps Of Coaching
Management Development
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1. Explain why the skill being coached is important.
2. Explain how to do the job.
3. Demonstrate how to do the job.
4. Give the employee an opportunity to practice.
5. Give constructive feedback.

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