1.  NSB Solutions Pvt. Ltd – Panckula
Position: Portfolio Manager – Punjab, & Haryana.
Project: Airtel
Products : Prepaid, Postpaid, Simswap, Telemedia, DTH,
Airtel Money
Responsible of handing entire Punjab & Haryana (BASED AT
PANCHKULA):-
Prepaid & Postpaid : Pickups, DE1, DE2 & DE3(QC),Scanning, Dispatch
and Final Warehousing.
SIMSWAP : Pickups, Scanning and Warehousing
Telemedia : Pickups, Document Validation, Scanning, Process
and Warehousing.
Airtel Money : Pickups, Document Validation, Scanning, Process
and Warehousing
Process Flow : Verification  DE  DE2  Scanning  DE3 (QC)
Dispatch to HUB Location  WH Validation  Warehousing.
Scanning : Scan all the Documents within TAT.
Warehouse : Index/boxed all the documents and send to warehouse.
 9 Year Experience in Handling of (stock & Inventory)
FMCG Products as CFA Manager.
 3 Year Experience as Sr. Auditor.
 8 Year Experience in Telecom as Circle Manager.
 A results driven, self-motivated and resourceful Manager
with a successful track record of building and maintaining
great teams or Employee and of communicates effectively
with all staff. Highly organized, energetic and flexible with
leadership qualities which have been exercised through
experience. Having a proven track record of meet KPI’s and
motivating staff to work together to achieve targets and
improve efficiency.
 Keen to find a challenging position within a successful and dynamic
organization where I will be able to continue to develop my
supervisory skills.


High level of lead arbitration skill – specializing in Operation
Known for adding significant value by leveraging a
combination of proficiency, industry knowledge and
operational decision-making
Apply high standard of objectivity, sound judgment and
negotiation skills to successfully.
Cultivate enduring relationships with clients and
colleagues through honesty, integrity and commitment to
excellence
Supervising the day to day activities of a team of 300 staff.
Fluent in English, Punjabi and Hindi languages
Driving operational efficiencies, raising customer service levels
& cutting costs.
Organizing work load, allocating tasks, tasking team on a daily
basis.
Managing team and individual performance.
Ensuring all administrative records are completed accurately.
Ensure professionalism & high quality is continually maintained.
Preparation of relevant reports and documents for Client and
Management.
Identifying areas of the business where improvements can be
made.
Developing policies to create and maximize performance.
Scheduling staffing levels, planning for holiday and weekend
cover.
Monitoring staff attendance and performance levels.
Opening and closing the office premises.
Involved in the recruitment & interviewing of new staff.
Training of new staff & identifying training requirements of
existing staff.
Ensuring compliance with all relevant health and safety
guidelines
FOS Rout Plan : Ensure daily CAF pickups (daily monitoring)
: 100 % Login against all CAF pickups as per given
parameters.
Order Entry : Complete documentation against the Received
Documents
Quality : 100% Correction error done doing the Order entry for
the previous days
Scanning : Scan all the Documents within TAT.
Warehouse : Index/boxed all the documents and send to warehouse.
VTM (Specialization) :-Looking VTM activity for above mention process.
(Personally drive this activity along with team as per DOT Guideline. I
have achieved 98% Scored using 12 year Experiences.
Dec-2012
To
Aug-2013
Position: HUB Manager
Project : Abbott India Ltd , Warehouse
Process : Supply Chain
Products : Pharmaceutical like Dizen Fizz ,Thronorm,
Responsibility:
Supervise the operation day today activity of suppliers and
transport companies. Plan Execution, coordinate and monitor the
receipt, order, assembly and dispatch of goods. Use space and
material/ mechanical handling equipment efficiently, making
sure quality, budgetary targets and environmental objectives to
met.
 Coordination with Planning and distribution Team
 Vehicle Placement coordination with Transporters
 Sales Tax Related data management
 100% Plan execution
July-2014
To
Present…
.

2. Aug-2009
To
Dec-2012
MYND Solutions Pvt. Ltd
Position : Project Manager – Punjab, HP, Delhi, NCR.
Project : Airtel Telemedia - 1st June’ 2010 to 31st Oct’2012.
Products : DTH, Post paid
Responsible of handing entire Delhi NCR for the following process
(BASED AT NEW DELHI):-
FOS Rout Plan : Ensure daily SAF pickups (daily monitoring)
Login : 100 % Verification against all SAF pickups as per given
parameters.
Order Entry : Complete documentation against the Received Documents
Quality : 100% Correction error done doing the Order entry for the
previous day.
Scanning : Quality & Scan all the Documents within TAT.
Specialization : DOC Managements & Scanning.
Responsible of handing entire Punjab & HP for the following process
(BASED AT MOHALI):-
Project : TATA TELESERVICES Ltd. -- 25
th
Aug’2009 to 31
st
May
Products :  CDMA[ Prepaid  ABU (Access Business) and post paid]
 GSM [Prepaid, and postpaid]
S Tandon & Associates (Competent Group)
Position.: Sr. Audit Coordinator
Project: TATA (CAF Audit), RIL(Revenue Assurance system) and
Ranbaxy(Audit)
Responsible of handing following process(BASED AT CHANDIGARH)
TATA Teleservises & Airtel
CAF Audit : Responsible of handling HPH SAF Audit as per SOP (Standard
Operating Parameters).
MIS Reporting : Maintaining Weekly /Monthly FTD – MTD MIS for Audit SAF,
Pending CAF, Error, Error % and Audited/Non Audited %.
Training : Responsible for Training of new team member on process and
system enhancements to enhance productivity and maintain
efficiency.
RAS (Revenue Assurance system) : Auditing & Analysis on daily basis and
Escalating to Concern Department (VAS). Designing Formats: Identify the
requirement and design with proper formats
Sep-2003
To
Jul-2006
ISmart Global Pvt. Ltd.] (LLSPL-Delhi )
Position.: Regional Manager – North (25
th
apr’09 to 24
th
Aug’2009)
Circle Manager-HPH (16
th
Sept’06 to 24
th
apr’09)
Project: TATA TELESERVICES Ltd. --- 25
th
Aug’2009 to 31
st
May
Products: CDMA[ Prepaid, ABU(Access Business) and post paid]
Responsible of handing entire Delhi NCR for the following
process(BASED AT NEW DELHI):-
FOS Rout Plan : Ensure daily CAF pickups (daily monitoring)
Login : 100 % Login against all CAF pickups as per given parameters.
Order Entry : Complete documentation against the Received Documents
Quality : 100% Correction error done doing the Order entry for the
previous Days
Scanning : Scan all the Documents within TAT.
Warehouse : Index/boxed all the documents and send to warehouse.
Retrieval : Collect the wireless set lying at customer location as per their request.
Retention/ Refund : To retain the customer.
VTM (Specialization) :-Looking VTM activity for above mention process.
(Personally drive this activity along with team as per DOT Guideline. I have
achieved 98% Scored using 8 year Experiences.
Sep-2006
To
Aug-2009
Reliance Info comm. Ltd:  Billing, Cash & Banking System  Material
Management System  Fixed Assets
Assessment
Ranbaxy Laboratories Ltd:  Ensuring Implementation of SOP 
Material Management System  Vendor
payments & Outstanding Credit/Debit
Notes,  Replacement of Breakage &
Expired stock
(Computer Skills)
Computer Languages : ‘Basic’, ‘Cobol’, And ’C’
Operating System : DOS’, Windows, ‘UNIX’,
And Platform Of Progress (USA)
Environment : LAN’, e-mail, Data Transfer
& Upload, Micro database
Louts 123, VP-Planner,
Microsoft Word, Excel,
Power Point, WordStar,
Access and Fox-Pro +.
Accounting Package : ‘EX’-TATA, ‘TALLY- 6.3’,
‘WINCA’, ‘WINGS’, Busy,
‘EQA’-Kholi Software, SAP.
4 GL-MFGPRO (Progress
Software, USA)
Telecom Tool’s : Arbor (Billing Platform),
CRM (Customer
Relationship
Management), ePOS
(Point of Sale). Meta
solves Solution, Omni
Doc.
Achievements
 Best HUB Award in All India Base (Abbott )
 Six Sigma Yellow Belt Project (Improvement in
BE Quality Score for KYC)
 Certification in Computer Fundamentals from
Brainbench University
 2009 Best Documents Team Leader -TATA
Teleservices Ltd.

3. Aug-1994
To
Aug-2003
Personal Details
Birth Place : Patiala
Date of Birth : 2nd
May 1968
Status : Married with 2 Daughter
Language Known : English, Hindi & Punjabi
Signature Date:
_______________________ ___________________
Rajesh Chouhan
Chandigarh Agencies, Chandigarh
Position. Manager
Project: Godrej Pillsbury Ltd -(Products -Jumpin Fruit Drink, Tomato
Puree, And Refined Oil in Consumer Packs)
 Indo-Canadian Enterprises Ltd - (Products – (Oozed Spring Water)
 General Mill India Pvt. Ltd. – (Products/ Brand (Pillsbury Atta,
Green Giant, Semiya Etc.)
Responsible of handing following process (BASED AT CHANDIGARH
Handled 240 Wholesales Buyers Punjab, Haryana, Himachal, J&K and Part of
Rajasthan.
Administration, Preparation of MIS Reports, Sales Tax Matter, Downloading/
Uploading the Data, Stocks Handling/ Godown, Indenting-Transportation
Matter, Business Development by Developing and Maintaining Congenial
Customer Relationships with Existing A New W/B.