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Competency Mapping


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Competency Mapping

  1. 1. By RavinderVoomidisingh<br />Roll No : BACS 326<br />Competency Mapping<br />
  2. 2. Competency<br />A Competency is an underlying characteristic of a person which enables him /her to deliver superior performance in a given job, role or a situation.<br />
  3. 3. Uses of competency mapping<br />Candidate appraisal for recruitment<br />Employee potential appraisal for promotion or functional shift<br />Employee training need identification<br /> Employee performance diagnostics<br />Employee self development initiatives. <br />
  4. 4. Expected outcomes <br />Uncover the gap of required and actual competency needed for strategic goals.<br />Right match of job and people.<br />Improved Customer experience.<br />Succession planning.<br />Optimum utilization of training programs.<br />
  5. 5. Competency mapping : “Team” Approach Model<br />we have created this model to specify the employee behaviors, knowledge and motivations that we believe are necessary to produce critical results in official items Reconciliation team.<br />
  6. 6. The steps involved in competency mapping <br />
  7. 7. Step 1 : Job Analysis<br /><ul><li>List down all the activities/tasks </li></ul>Categorize activities under major functions.<br />
  8. 8. Step 2 : Competency based job description <br />In depth interview is conducted to identified competencies required for performing job in reconciliation department.<br />Internal/External customer interview and listing <br />
  9. 9. Step 3 : Identifying minimum acceptable level of Competency <br />
  10. 10. Step 4 : Assessment <br />
  11. 11. Step 5 : Development plan<br />
  12. 12. Conclusion <br />As a conclusion we can say that ,it is through the competencies of its employees executives, managers, and individual contributors -- that an organizationexecutes its strategy and achieves results that are crucial to its success.<br />
  13. 13. Sample Research Instrument<br />
  14. 14. Thank you <br />