Phase 1 Understanding users & interaction/1- phas 1- example.pdf
Phase 1 Understanding users & interaction/2- COMP325B 2014 Project Phase I - Understanding users & interaction.pdf
COMP325B
2014
Project
Phase
I
Due
Friday,
15
August
2014
Designing
a
system
to
help
people
brand
their
personal
identity
Who are you? A cool-as designer, a surfer dude, a sports star, a coder, a book-loving
geek? Who am I? An intellectual, an existentialist writer, a dancer?
Throughout our lives we express our personal identity in many different ways.
Sometimes this is through direct interaction with people, but more and more we
present ourselves online via digital media. We tweet how we feel about that person
who ‘stole our’ car park from us, post our dream holiday destination on Facebook,
compose songs, design invitations, manipulate photos – all using digital software.
Some of this expression results in permanent artefacts – photos, recorded music –
other things are more temporary – phone conversations with friends, live music.
Your task, this semester, is to design a system that will help people to brand their
personal identity. Phase I of this project involves understanding how people currently
deal with their personal expression. The aim of the activities in this phase of the
project is for you to immerse yourself in the real-world context and issues involved in
producing, managing, and sharing expression of personal identity, both online and in
the real world/offline.
You can interpret ‘expression of personal identity’ very broadly. Some things you
consider might be active presentations of an artistic nature such as music, art or
writing. Other aspects of personal identity might be happening more subconsciously
such as the choice what food to eat, what sports to play or which friends to have;
people might not perceive this as expression of their personal identity, nevertheless it
forms a big part of it.
This understanding of context should be deep enough to prepare you to perform a
detailed design of a system to support people in producing, managing and expressing
their personal identity; the system should enable users to ‘brand their personal
identity’. You will create and evaluate this design in Phase II. In Phase III, you will
implement and evaluate a proof-of-concept prototype of the Phase II design.
Phase I consists of 5 steps. There are deliverables associated with each of these steps.
Step
1:
Self-‐observation
and
self-‐interview:
how
do
you
express
your
own
identity?
In this step, you will analyse your own behaviour in expressing your personal
identity: the strategies, applications, and resources that you use. Note that you might,
or might not, have previously thought of yourself as expressing or branding your
personal identity; here, we’re defining personal id.
2. Phase 1 Understanding users & interaction/2- COMP325B 2014
Project Phase I - Understanding users & interaction.pdf
COMP325B
2014
Project
Phase
I
Due
Friday,
15
August
2014
Designing
a
system
to
help
people
brand
their
personal
identity
Who are you? A cool-as designer, a surfer dude, a sports star, a
coder, a book-loving
3. geek? Who am I? An intellectual, an existentialist writer, a
dancer?
Throughout our lives we express our personal identity in many
different ways.
Sometimes this is through direct interaction with people, but
more and more we
present ourselves online via digital media. We tweet how we
feel about that person
who ‘stole our’ car park from us, post our dream holiday
destination on Facebook,
compose songs, design invitations, manipulate photos – all
using digital software.
Some of this expression results in permanent artefacts – photos,
recorded music –
other things are more temporary – phone conversations with
friends, live music.
Your task, this semester, is to design a system that will help
people to brand their
personal identity. Phase I of this project involves understanding
how people currently
deal with their personal expression. The aim of the activities in
this phase of the
project is for you to immerse yourself in the real-world context
and issues involved in
producing, managing, and sharing expression of personal
identity, both online and in
the real world/offline.
You can interpret ‘expression of personal identity’ very
broadly. Some things you
consider might be active presentations of an artistic nature such
as music, art or
writing. Other aspects of personal identity might be happening
more subconsciously
4. such as the choice what food to eat, what sports to play or
which friends to have;
people might not perceive this as expression of their personal
identity, nevertheless it
forms a big part of it.
This understanding of context should be deep enough to prepare
you to perform a
detailed design of a system to support people in producing,
managing and expressing
their personal identity; the system should enable users to ‘brand
their personal
identity’. You will create and evaluate this design in Phase II.
In Phase III, you will
implement and evaluate a proof-of-concept prototype of the
Phase II design.
Phase I consists of 5 steps. There are deliverables associated
with each of these steps.
Step
1:
Self-‐observation
and
self-‐interview:
how
do
you
express
your
own
identity?
In this step, you will analyse your own behaviour in expressing
5. your personal
identity: the strategies, applications, and resources that you use.
Note that you might,
or might not, have previously thought of yourself as expressing
or branding your
personal identity; here, we’re defining personal identity as a set
of characteristics
(opinions, values, preferences, beliefs, experiences,
possessions, skills, etc.) that a
person has. They can be expressed through all sorts of things:
actions, artefacts,
communication, behaviour etc.
Your investigation should include an exploration of:
• The characteristics of your self-expression, are they temporary
or permanent? Do
you create them alone or in a group? Do you express yourself in
the ‘real world’,
digital world or both? Are there any differences when and why
you would choose
one over the other?
• Are you active in expressing yourself, do these artefacts
originate from your own
creation (e.g. you are a singer/songwriter or artist) or are you
more passive
selecting other people’s works and express your own ‘personal
brand’ through
your choices (e.g. aspiring to own all death metal that is out
6. there)?
• The types of artefacts your might produce; songs, photos,
dances, books, poems,
tweets, blogs, paintings, drawings, designs etc.. Collecting
stamps, photos, CDs,
vinyl records? Wearing certain clothes and hairstyles?
• Which temporary types of self-expression you perform;
playing a musical
instrument, singing, playing sports, acting, etc.. Attending
plays, concerts, sports
games?
• Your expression of identity; does it happen more introverted
or extrovertly? Do
you keep your expressions to yourself or do you love sharing
them?
• Is your self-expression based on creativity, intellectually
based, belief-based,
political, physical, emotional, etc.?
• Your motivation for expressing your personal identity. Think
about the last few
times you can identify as personal expression; how did you
express yourself, why
did you do it? If you produced an artefact, will it have a further
use? For example,
do you have a specific time or circumstance in mind when you
think that you’ll
look at it again, or was it saved to fill out a collection, or to
show someone else, or
for ‘just in case’ (in case of what?)? – If it did not produce
an artefact, do you
think there will come a time you will want to know other people
7. about that
particular self-expression of yours? When might that be and
with what aim?
• Regarding potential artefacts – where and how are they
stored? For physical
artefacts this question would be answered differently than from
digital artefacts.
Have you got a system of organization how to manage them or
are they randomly
spread out over your house or digital devices?
• Add any other personal identity-related behaviour associated
to producing,
managing and sharing/expressing ‘your’ personal identity not
covered by the
above points.
Please note that individuals may not participate in all activities
listed above! Your
work in this observation should reflect your expression of your
personal identity. If
you think you don’t express your personal identity or think you
don’t have any, then
include in your write-up a self-reflection on why you think this
is.
Deliverable: a 4–5 page report of this investigation. You are
encouraged to include
photographs, screenshots, or sketches to illustrate the write-up.
In the investigation write-up, please include:
Essa
9. hardware/tools that you usually
use?).
• A summary of your self-interview, written up as a set of
questions with your
associated responses. The questions that you ask yourself
should be similar to
those that you ask another person in Step 2.
• A brief overview of what you’ve learned about your own
methods and
motivations for expressing personal identity (what are the main
themes or trends?
For example, do you have a formal way of branding your
identity or is your self-
expression more random—and why? What were the problems
points, and what
worked well? Etc.).
Step
2:
Interview
and
observation:
Personal
identity
expression
behaviour
of
a
friend
or
family
member
10. Perform the investigation in Step 1 using a family member or
friend as a subject.
Interview this person to find out how they currently express
their personal identity.
Ask to observe them as produce or manage an aspect of self-
expression (e.g. watch
them how the manipulate their digital photos, play the piano,
have a rugby game or
sing in a choir). The interview questions should be similar to
the questions that you
asked yourself, in Step 1. Note that the questions might not be
identical to those of
Step 1—you may have found better ways to word the questions,
or you may be
prompted to ask additional questions by what you discover in
this interview.
See the “Ethical notes” below for important information on the
conduct of this
interview / observation.
Deliverable: Write a 3-4 page report describing this person’s
approach to expressing
personal identity, and highlight the differences between their
activities and yours.
Again, you may include photographs, screenshots, or sketches
to illustrate the write-
up.
In the investigation write-up, please include:
• A brief description of the location / environment of the self-
observation (e.g., was
this where your interviewee normally expresses themselves?
11. Did they have the
hardware/tools that they usually use?).
• A summary of the interview, presented as the set of questions
that you asked, with
each question followed by a summary of the interviewee’s
response. Do not
transcribe the entire interview, though you may wish to include
brief quotes from
the interviewee if they seem particularly interesting or useful.
• A brief overview of what you’ve learned about that person’s
methods and
motivations for expressing their personal identity (What are the
main themes or
trends? For example, do they have a formal way of branding
their identity or is
their self-expression more random—and why? What were the
problem points, and
what worked well? Etc.). In this overview, highlight the
differences between their
activities and your own.
Essa
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12. Essa
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Step
3:
Diary
study
As you go through a normal day of work / leisure / study, record
your activities in
producing, managing, and sharing self-expressions. Use the
form provided on
Moodle. Conduct this diary study for at least three days. Note
that the days do not
have to be sequential.
Deliverable: Hand in your diary forms. Write a 1-2 page report
summarizing your
diary entries: What sort of patterns did you see in your
activities? How do your diary
entries match to your self-observation and interview—or did
you find out something
new from your diary entries? What have you learned about what
you do, or don’t do,
with self-expressions?
Step
4:
Critique
of
an
existing
personal
13. expression
system
Write a critique of a system that can currently be used to
produce, manage or share
self-expressions of personal identity. Possibilities include, but
are not limited to,
• WordPress
• Facebook
• Twitter
• Pinterest
• Vine
• InDesign
• Photoshop
• Illustrator
• Flickr
• Garageband
• Audacity
• Youtube
Think about how this system / site supports a user in producing,
managing, and
sharing self-expressions. Note how well these systems / sites
supports one or more of
the user activities/needs identified in Steps 1 - 3, any additional
behaviours that the
system might support beyond those that you identified, and any
major usability issues
(egg in terms of interaction, functionality, layout, icons, etc.).
Deliverable: Write a 3 - 4 page report that describes both the
match and mis-match of
14. this system to the behaviours that you noted in Steps 1 – 3.
Again, you should note
any additional behaviours that this system might support beyond
those that you noted
in Steps 1 – 3 (if any). You should include screenshots and
sketches to illustrate your
report.
Step
5:
Summary
of
user
needs
Using the Steps 1–4 deliverables, produce a list of user needs
for a new application
that will support users in producing, managing and sharing self-
expressions of
personal identity. What functionality should this application
support? How will the
user interact with it?
Deliverable: a 1–2 page summary of user needs. You should
briefly demonstrate the
rationale for each item in your specification by making
reference to your
investigations in Steps 1–4.
Essa
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15. Material
to
submit
Deliverables step 1-5:
All students should upload a report onto Moodle containing all
the deliverables
specified in Steps 1–5 (apart from the diary forms) by 5pm on
Friday 15 August.
This report must be word-processed, using Times font, size 12
point, and single line-
spacing. Use margins no larger than 2.5 cm on all sides. Make
sure you include your
name and student id number on a coversheet.
Diary forms:
Attach a cover sheet with name and student ID to your diary
forms.
Hamilton students must drop your filled-in diary forms in the
COMP325 assignment
box (outside the Computer Science office, first floor, G
Building)
by 5pm on Friday 15 August.
Tauranga students must hand in your filled-in diary forms to
Judy at the start of your
Friday tutorial on Friday 15 August.
Ethical
notes
An important aspect of conducting HCI research is to behave
16. ethically. When you are
dealing with participants, you will need to do the following:
• Give a copy of the Research Consent Form and Participants
Bill of Rights to your
participants (see Moodle for copies of these forms; you will
need to adapt the
Research Consent Form for your needs).
• At the beginning of each session, verbally explain these
documents, with
particular reference to the participant’s right to withdraw at any
point without
explanation.
• Get the participants to read through the documents carefully.
Two copies of the
Research Consent Form need to be signed by the participant and
yourself. One
copy will be retained by the participant, and you will keep the
other copy.
• After the end of this semester, when your grade for COMP325
has been finalized,
destroy any data that you hold that was gathered from your
participant(s).
Please also note that some members of the HCI research group
at the University of
Waikato may also analyse your results and use them to help in
their research. Your
work will be anonymised should this analysis be carried out. If
you do not wish to
permit your work to be analysed, you can inform the course
17. tutor during your tutorial
in Week 6, or send an email to the course tutor in Week 6.
In no case will the lecturers for COMP325 know which students
opted out of having
their work analysed until after the end of the semester; that is, a
decision to opt out
will not adversely affect your grade. Similarly, a decision to
allow your work to be
analysed will not favourably affect your grade.
Should you wish further information or to see the results of any
analysis of the
COMP325 project, please contact the COMP325 lecturers after
February 2015.
Essa
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Phase 1 Understanding users & interaction/3- DiaryForm-Diary
Template File.pdf
Time & Date
Location
� creating identity expression
� sharing identity expression
18. � managing identity expression
� destroying identity expression
� other __________________________________
Devices Involved
Description of Event
(Who was involved? What did you do? Why?)
Time & Date
Location
� creating identity expression
� sharing identity expression
� managing identity expression
19. � destroying identity expression
� other __________________________________
Devices Involved
Description of Event
(Who was involved? What did you do? Why?)
Name:
Instructions:
Fill in diary for three days. The days do not have to be
consecutive.
Location refers to your physical location when you are
producing, managing, or sharing your expression of
personal identity, (e.g., at home in bedroom, in uni lab,
etc.).
20. Tick the box that describes the personal identity expression
activity you are doing:
� producing/creating an expression of personal identity,
� managing an expression of personal identity,
� sharing an expression of personal identity, (e.g., playing
recording of own song to friends or playing it live),
� destroying or deleting an expression of personal
identity (e.g. ripping drawing / deleting digital photo)
� other action (briefly state what action)
Write down the physical devices involved (e.g., my tablet,
a friend’s laptop, violin etc.)
Briefly describe the event or action (e.g., I uploaded 2
digital photos to Flickr, I wrote a song about my broken
foot)
Estimate number of personal identity expression events
not recorded in diary:
__ Day 1 __ Day 2 __ Day 3
Time & Date
Location
� creating identity expression
21. � sharing identity expression
� managing identity expression
� destroying identity expression
� other __________________________________
Devices Involved
Description of Event
(Who was involved? What did you do? Why?)
Time & Date
Location
� creating identity expression
22. � sharing identity expression
� managing identity expression
� destroying identity expression
� other __________________________________
Devices Involved
Description of Event
(Who was involved? What did you do? Why?)
Time & Date
Location
� creating identity expression
� sharing identity expression
23. � managing identity expression
� destroying identity expression
� other __________________________________
Devices Involved
Description of Event
(Who was involved? What did you do? Why?)
Time & Date
Location
� creating identity expression
� sharing identity expression
� managing identity expression
24. � destroying identity expression
� other __________________________________
Devices Involved
Description of Event
(Who was involved? What did you do? Why?)
Time & Date
Location
� creating identity expression
� sharing identity expression
� managing identity expression
� destroying identity expression
25. � other __________________________________
Devices Involved
Description of Event
(Who was involved? What did you do? Why?)
Time & Date
Location
� creating identity expression
� sharing identity expression
� managing identity expression
� destroying identity expression
26. � other __________________________________
Devices Involved
Description of Event
(Who was involved? What did you do? Why?)
Time & Date
Location
� creating identity expression
� sharing identity expression
� managing identity expression
� destroying identity expression
� other __________________________________
27. Devices Involved
Description of Event
(Who was involved? What did you do? Why?)
Time & Date
Location
� creating identity expression
� sharing identity expression
� managing identity expression
� destroying identity expression
� other __________________________________
Devices Involved
28. Description of Event
(Who was involved? What did you do? Why?)
Time & Date
Location
� creating identity expression
� sharing identity expression
� managing identity expression
� destroying identity expression
� other __________________________________
Devices Involved
29. Description of Event
(Who was involved? What did you do? Why?)
Phase 1 Understanding users & interaction/4- before start.txt
Hi there,
Phase I: Understanding users & interaction
! Focus on user needs
Phase II: Paper prototyping
! Try out different design ideas
Phase III: Prototype Implementation
30. ! Environment of your choice
I hope you read the Example and took an Idea before you read
the requirements and tell me if you are able to do it or not.
Just to keep in mind and to remember in simple words what the
steps about and what want in the steps if possible.
Step 1 and 2
Is about answering questions by two people.
Step 1 self-observation ((interview with Ur self)) with the
questions or any questions similar to what in the requirements.
Step 2 asking the same questions to some and see what he/she
says (interviewing someone)
Is it possible to write about what I’m interested on?
For me I’m interested
Music and texting or sharing interesting news that I read about
31. with my friends by Facebook, whatsup and blackberry
messenger
So if you could answer or create question to be related to what I
interested on it will be great.
Step 3
You can make it or ask me and I will tell you what I usually do.
But in general any three days that I do what I’m interested on.
Step 4
Any easy application that we can use in the next phases
I hope everything is clear and please email or text me for any
farther information.
Kind regards
Essa
Phase 1 Understanding users & interaction/5- some comments
32. between student and Tutor.rtf
Some comments between the tutor and students:
Nots:
Step 1: don’t work in high level and theoretic, you’ll have more
material to work with in Phase II.
If you can include more concrete details about how you express
your identity and what these activities express about you. So,
for example: using Twitter. How often? What sorts of things do
you share on Twitter? Why? To whom? Try being that specific
with the most significant self-expression activities.
In Step 2, remember to discuss the differences between your
behaviour and that of the person you're interviewing. That
needs to be a longer discussion than this step currently includes.
You'll also need to make sure that you don't identify the person
whom you interview (so instead, give an age range and a bit of
other demographic detail, and *not* refer to him as your
father). •
Step 3: For the diary study the request is to keep the diary for
three days, and then to summarise the activities recorded.
Step 4, the idea is to critique one particular system in great deal
(2 - 3 pages). You'll get much better marks if you focus on one
system.
Step 5, each user needs must have next to it a description /
discussion of the evidence supporting it (where that evidence is
found in one of steps 1 - 4). That evidence is where the
majority of the marks will come from. So, for example, one
user need is 'managing events'. What specifically did you
discover in Step 1, 2, 3, or 4 that leads you to believe that
'managing events' is a significant user need? Please be as
specific as possible, by mentioning the step and the behaviour.
Q# Does phase I need to be written like a report. ie. from a 3rd
person perspective and be objective?
Or can we give our opinions when we write it?
Can the whole phase be written from the same perspective,
since we are collecting the information?
33. A# Hi,
As step 1, phase 1 is a self-reflection it will be from you point
of view rather than from an outside scientific sounding point of
view. That is in the nature of the task we have asked you to do.
Same with the diary entries in step 3.
You will have to report the interview in an object way, though.
Hope this helps,
---------------------------------------------------------------------------
--------
Q# We do not hand in a copy of the ethics form, we just keep a
copy and have your interviewee keep a copy?
Is that correct?
A# Hi,
Your participants will keep the "Participant Information Sheet"
and you will keep the "Research Consent Form" that they have
signed. The participant does not need to have a copy.
---------------------------------------------------------------------------
--------
Q# Do our peer interviews have to be in person, or can we
Skype video call interview someone and use TeamViewer
(remote access software) to see what they are doing on screen?
If they can be remote, then does the person have to physically
sign the form, or would an electronic signature (I think the
university Excess Workload form uses initials if signing
digitally) suffice?
A# We are happy for you to do it via video Skype (but not just
audio) if you are using TeamViewer. Yes, an electronic
signature would be sufficient.
---------------------------------------------------------------------------
--------
Q# Hi,
Yes, things like design work well for the self-observation. You
can choose if you want to look at many different facets of one
aspect, i.e. go into great depth with one area that is quite
important to you or if you chose to look at a multitude of
things. You simply need enough to actually write a good report
34. and to have sufficient material so you can compare it to your
interviewees answers and identify user needs.
Feel free to e-mail me and make an appointment to discuss this
further.
A# Hi,
Yes, things like design work well for the self-observation. You
can choose if you want to look at many different facets of one
aspect, i.e. go into great depth with one area that is quite
important to you or if you chose to look at a multitude of
things. You simply need enough to actually write a good report
and to have sufficient material so you can compare it to your
interviewees answers and identify user needs.
Feel free to e-mail me and make an appointment to discuss this
further.
---------------------------------------------------------------------------
--------
Phase 1 Understanding users & interaction/6- phase1-marks-
scheme-2014corrected.pdf
COMP325B 2014: Introduction to Human Computer Interaction
Project: Phase 1
Designing a system to help people brand their personal identity
Student Name:
ID:
35. Marks
Step 1: Interview/Observation: how do you express your own
identity?
Deliverable: Descriptions of observation/interview as a report
(4-5 pages long)
Assessment: evidence of the investigation, clarity in presenting
evidence in
question/answer format, overview /summary, appropriate use of
photos,
screenshots, sketches etc,
25
Step 2: Interview: personal identity expression of a friend or
family
member
Deliverable: 3-4 page report
Assessment: interview presented in question / answer format,
summary and
overview, appropriate use of photos, screenshots, sketches etc,
comments on the
differences between behaviours
20
Step 3: Diary study
36. Deliverable: 1-2 page report analysing and summarising diary
entries
Assessment: linking summary and analysis to entries,
submission of diary in
Assignment Box
15
Marks
Step 4: Critique an existing personal expression system
Deliverable: 3 - 4 page report on existing personal expression
system
Assessment: match and mis-match between systems and user
needs (identified in
step 5), identification of any usability issues, use of photos,
screenshots and/or
sketches
18
37. Step 5: Summary of user needs
Deliverable: 1-2 page summary of user needs
Assessment: summary, linking of user needs to evidence
gathered in steps 1-3
12
Presentation
Spelling, grammar, formatting, coherence. 10
Total 100