Globalization and Business IT Week One Dr Claire Davison AgendaGetting to know your classmatesIn-depth discussion of the assessment tasksgroup formation for assignmentReferencingTurnItIn Where do you live?NorthSouthEastWestCBD Course Co-ordinatorDr Paul R Cerroti [email protected] Course guide Assignment OneYour first assignment is a reflective writing exercise about a specific topic pertaining to Global business and IT. Specifically, you are required to reflect on the sessions two, three and four of this course:Globalisation and Business ITSocial MediaThe Role of IT in Global Business Assignment OneDue: Week 5Tuesday 19 August 2014 in class ORFriday 22 August 2014 in classMarks allocated: 10% of final mark Reflective Journal Writing Prepared by Lila Kemlo Manager Student Learning Support What is Reflective Practiceprocess of thinking about experiences, often new, with a view to learning from them a form of personal response to experiences, situations, events or information by reflecting on their meaning. This process enables you to better understand what you have learned and to gain new insights about yourself, others, and situations. These new insights may result in a change of behaviour, perspective or new action. There is neither a right nor a wrong way of reflective thinking, there are just questions to explore. What is the purpose of reflective journal writing To record the development of your ideas and insights, concepts, experiencesTo reflect on these thoughts and experiences as a means of increasing your understanding of both yourself and what you are observing To analyse what you learn and your self development – may lead to change What are the benefits of reflective practice?Life skill – by documenting experiences, thoughts, questions, ideas – develop an approach to thinking and learning - able to be transferred to all aspects of life observe, analyse & reflect your responses to situations opportunity to challenge ourselves, what we do and to explore ways to do it differently and better understand course material & gain skills related to your disciplinerecognise the acquired knowledge & skills developedenhance your employability as these skills are invaluable and attractive in the workplace and to potential employers. Reflective writing is NOTjust conveying information, instruction or argument pure description, though there may be descriptive elements straightforward decision or judgement (e.g. about whether something is right or wrong, good or bad) simple problem-solving a summary of course notes a standard university essay * The Learning Cycle Source: Adapted from Kolb’s Learning Cycle 1984 by the Study and Learning Centre 2002 Record (what) . Reflect (think) Analyse (explain & gain insight) New action Simplified Learning Cycle Step 1 in Learning Cycle: Record whatSummaries of the main points from the guest speakers’ presentationsImmediate thoughts/responses to w.

1. Globalization and Business IT
Week One
Dr Claire Davison
AgendaGetting to know your classmatesIn-depth discussion of
the assessment tasksgroup formation for
assignmentReferencingTurnItIn
Where do you live?NorthSouthEastWestCBD
Course Co-ordinatorDr Paul R Cerroti
[email protected]
Course guide
Assignment OneYour first assignment is a reflective writing
exercise about a specific topic pertaining to Global business and
IT.
Specifically, you are required to reflect on the sessions two,
three and four of this course:Globalisation and Business
ITSocial MediaThe Role of IT in Global Business

2. Assignment OneDue: Week 5Tuesday 19 August 2014 in
class ORFriday 22 August 2014 in classMarks allocated: 10% of
final mark
Reflective Journal Writing
Prepared by Lila Kemlo
Manager Student Learning Support
What is Reflective Practiceprocess of thinking about
experiences, often new, with a view to learning from them a
form of personal response to experiences, situations, events or
information by reflecting on their meaning. This process
enables you to better understand what you have learned and to
gain new insights about yourself, others, and situations. These
new insights may result in a change of behaviour, perspective or
new action. There is neither a right nor a wrong way of
reflective thinking, there are just questions to explore.
What is the purpose of reflective journal writing
To record the development of your ideas and insights, concepts,
experiencesTo reflect on these thoughts and experiences as a
means of increasing your understanding of both yourself and
what you are observing To analyse what you learn and your self
development – may lead to change

3. What are the benefits of reflective practice?Life skill – by
documenting experiences, thoughts, questions, ideas – develop
an approach to thinking and learning - able to be transferred to
all aspects of life observe, analyse & reflect your responses to
situations opportunity to challenge ourselves, what we do and to
explore ways to do it differently and better understand course
material & gain skills related to your disciplinerecognise the
acquired knowledge & skills developedenhance your
employability as these skills are invaluable and attractive in the
workplace and to potential employers.
Reflective writing is NOTjust conveying information,
instruction or argument pure description, though there may be
descriptive elements straightforward decision or judgement (e.g.
about whether something is right or wrong, good or bad) simple
problem-solving a summary of course notes a standard
university essay
*
The Learning Cycle
Source: Adapted from Kolb’s Learning Cycle 1984 by the Study
and Learning Centre 2002
Record (what)
.

4. Reflect (think)
Analyse
(explain & gain insight)
New action
Simplified Learning Cycle
Step 1 in Learning Cycle: Record whatSummaries of the main
points from the guest speakers’ presentationsImmediate
thoughts/responses to what you are hearing from the
speakersDescribe the experience you are having while listening
to the speaker
Step 2 in Learning Cycle: Reflect (think)Which speakers had
the greatest impact on me? Why?What were the areas from
their presentations that influenced my thinking? In Business?
On self?How did I relate what the speakers said compared to
what I believed/thought prior to the presentation (Relevance to

5. me...beliefs, values, attitudes, assumptions)Did the speakers
demonstrate any common characteristics/themes? What were
they?How did what I heard link in with what I am
studyingWhere there any surprises/challenges for me? What
were they?
Step 3 in Learning Cycle: AnalysisAnalysis in a reflective
journal may involve three things:
- Analysis of experience or content
- Integration of experience with theory
- Demonstration of improved awareness and self-
development
Step 3 in Learning Cycle: AnalysisWhat questions you have
since that experience?What can I use and apply from this
experience in my business practice/ management/life?What I
have learned about myself?What have I learned about the ways
in which I interact with others?What aspects of myself could I
change/ develop as a result of what I have learned?Conclusions
you have drawn.
Step 4 in Learning Cycle: New ActionComparisons and
connections between your prior assumptions, preconceptions
and prior knowledge your new knowledge and experience How
new ideas challenge what you already know What will I change
about.....How will I go about changing......How will I
monitor/evaluate the effectiveness of these changes?

6. Style of writingMostly subjective. In addition to being
reflective and logical, you can be personal, hypothetical,
critical and creative. Write in the first person.includes
description (what, when, who) and analysis (how, why, what
if)…. often resulting in more questions than answers. A
reflective task may allow you to use different modes of writing
and language: descriptive (outlining what something is or how
something was done) explanatory (explaining why or how it is
like that) expressive (I think, I feel, I believe) questioningKeep
colloquial language to a minimum (eg, ‘kid’, ‘bloke’, ‘stuff’).
*
reflective writing is mostly subjective. Therefore in addition to
being reflective and logical, you can be personal, hypothetical,
critical and creative. You can comment based on your
experience, rather than limiting yourself to academic evidence.
Reflective writing is an activity that includes description (what,
when, who) and analysis (how, why, what if). It is an
explorative tool often resulting in more questions than answers.
A reflective task may allow you to use different modes of
writing and language:
descriptive (outlining what something is or how something was
done)
explanatory (explaining why or how it is like that)
expressive (I think, I feel, I believe)
Use full sentences and complete paragraphs
You can usually use personal pronouns like 'I', 'my' or 'we'
Keep colloquial language to a minimum (eg, kid, bloke, stuff)
REFLECTIVE WRITINGDEIP handoutUsing the four steps of
reflection:Who is someone you admire and what does it mean to
you?

7. BRW Research Report (Individual or Group)
Students will select an organization of their choice and conduct
one or two site visits, interview the relevant person(s) and write
a magazine article regarding the organization as a whole or a
department of the organization.This article should be written
with the intention that it will be published in BUSINESS
REVIEW WEEKLY.
Assignment TwoDue date: Tuesday 23 September or Friday 26
September (submit in the class you are enrolled in)Worth:
40%Length: 4000 wordsGroup: No more than 2 people or
individual
Choosing an organisationIn choosing an organization students
should carefully consider the need to address the specific
requirements of the assessment. The choice of organization is
very important. If in doubt please contact the lecturer.In your
choice, also consider an organization, which is of manageable
size and complexity for the project.When approaching an
organization, it is essential that you make it clear that the
project is for educational purposes only, and forms part of your
assessment ISYS 2394 Globalization and Business IT
Choosing an organisationName some organisations?What
networks do you have?Who do I contact in an
organisation?Look on the websiteMedia relations or PR
departmentHuman resources department

8. 1001 facets of business …Where to begin?Lecture topicsWhat
interests you?Read magazines and newspapers to see what the
current topics are …What are some current business
trends?Your topic can be about the business or the person (a
profile). Some good assignments have been about the personal
experiences of successful business people
Business Review Weeklyhttp://www.brw.com.au/Some articles
are focused on:3 myths about your millenial staff,
busted.Avocado smoothie, anyone? How Boost Juice and Sumo
Salad have expanded offshoreIf physical retail is dying,
someone forgot to tell Dick Smith CEO Nick Abboud
Other sources Fast CompanyWiredInc.Forbes
1001 facets of businessSome topics we have had in the
past:Cross cultural management in International hotelCareer
path of celebrity chefChinese female
entrepreneurAccommodation entrepreneursOarsome Foursome
(Olympic rowers)Lord Mayor of Melbourne John
SoEntrepreneur story - Paul RubensSystem implementation at
SAP

9. *
How to get started on the report?Brainstorm ideasInvestigate
networkRead, read, readTalk to peopleYou will need to
collectSecondary data (Background information)Primary data
(via interviews/surveys)
*
Some advantages of qualitative
methodsUnderstanding/explaining personal experiences of
individualsFocus on subjects' own understanding and
interpretations Researcher experiences issues from a
participant's perspectiveReports presented in a narrative rather
than a statistical form – more interesting/understandable for
non-experts Useful in examining personal changes over
timeFocus on human-interest issues that are meaningful to
managers
*
Some qualitative methodsIn-depth interviewsSmall number of
subjects Checklist rather than a formal questionnaireTape-
recording + verbatim transcript30 minutes to several hours;
repeat interviews possible.
Group interviews/focus groupsConducted with a
groupInteraction between subjects + interaction between
interviewer and subject.
Collecting your informationRead about the topic and
organisation before you go to the interview. Be prepared.You
will need to organise an interview with the relevant

10. person/people in the organisation you have chosen.
A well planned 30 minute interview should use about eight to
ten questions, any more and you’re not allowing the subject
enough time to elaborate. To create a 4000 word paper you’ll
probably need one hour (around 15 questions).
You may need to be flexible with time and content
*
Wording of questionsavoid jargonsimplify wherever
possibleavoid ambiguityavoid leading questionsask only one
question at a time (avoid multi-purpose questions)
*
Asking your questionsStart with easy questionsStart with
'relevant' questionsLeave sensitive questions until later Be
aware of reader/user – interviewer or respondent?Compactness
(eg. single page) = ease of handling
*
How to write an article
Create an outline for your article
Your article should include a headline, introduction, body,
conclusion and resource box
Headline - make this as catchy as possible because your reader
will read this first and decide if they will continue reading the

11. rest of the article. i.e. "7 Highly Effective Ways to Gain Instant
Traffic to Your Web Site".
Introduction - introduce the topic you will be discussing in your
article or write a short story of your experience with the
topic/issue.
*
Planning and Drafting – What not to doDon’t just summarize
sourcesDon’t string quotes together and hope that it tells the
story.Instead, add your analysis and thoughts surrounding that
quote.Don’t write in the form of “The first issue was … and this
was followed by …” (step-by-step narrative)Instead, focus on
the results and analysis of your research. This is the juicy
information and could be the story of your
analysis/results.Don’t plagiarize – use direct quotes or
paraphrase.
How to write an article
Body - discuss all the aspects of the topic that you outlined in
the introduction. Break up each point into separate paragraphs
and keep them to about 5 - 8 lines. You may want to create a
sub-heading for each point. This makes it easier to read as most
people will scan your article.
Show, not tell – this is the golden rule of all writers

12. How to write an article
Conclusion - this should include a brief summary of your article
and a call for the reader to take action. i.e. "Be sure to include
article marketing as one of the top strategies for promoting your
web site. It's a self generating marketing machine that produces
a constant flow of visitors".
Resource box - this is the place you can add extra information
about your topic that is not strictly linked to the article. Eg
background information about a topic
Write with style - write in an informal style, like you
would explain your topic to a friend but formal enough that it is
not written in the first person.
How to write an article
When you finish writing, put it aside for some time. Let your
mind cool off a little, and then try to take an independent look
at what you have written. If you can’t, ask your family
member/friend/anyone whose opinion you value to read your
article and give feedback.
Format of reportMust be formatted in the same way as a
magazine article The use of graphs, visuals and photographs are
essential to your piece of work.Content, layout, neatness,
originality of presentation are important to the overall final
product.

13. ReferencingHarvard style of referencing.Use online
resourcesEndnote
TurnItIn – http://www.turnitin.com
What are you interested in?Social MediaGlobal supply chain
and logisticsBusiness in ChinaOnline securityCross cultural
understanding in businessGlobalizationEthical issues in
business