Main takeaways:
-How we discovered Product Management
-The thought process behind deciding to switch
-How we pursued the opportunity and any challenges we faced
-How we like Product Management now after making the transition
9. Our Stories:
How to Transition to Product Management
November 8, 2018
Teachers Pay Teachers Product Team
10. Shaun Seo
Former Head of Product at Dresr.
Co-founded Canary Calendar(TechStars alumnus; Acquired by GoDaddy).
Ex-Google product manager.
11. Teachers Pay Teachers
Marketplace for teachers to share and find teaching resources (e.g. lesson
plans, worksheets, activities, quizzes etc)
5M
Teachers used TpT in the last year
3M
Resources are available on TpT
1B
Resources have been downloaded
13. Rishin Banker
Transitioned into product management 2 years ago at TpT.
Previously worked at Providence Equity Partners (private equity associate)
and Goldman Sachs (investment banking analyst). Penn State alum.
16. Getting Into Product Management
From Finance to Startups From BD to PM
Q4’14 Q1’15 Q2’15 Q3’15 Q3’16
Step 1 Step 2 Step 3 Step 4 Step 5
Identify
Interests
Collect
Data
Selectively
Interview
Crush It! Transition
Roles
Harder! Easier
17. Step 1: Identify Interests
What type of place?
Big Startup
Medium Startup
Small Startup
Business School
Venture Capital
What industry?
K-12 Ed Tech
Lifelong Learning
Wearable Tech
Crowdfunding
Productivity
What type of role?
Business Operations
Business Development
Financial Analyst
Data Scientist
Product Manager
20. What type of place?
Big Startup
Medium Startup
Small Startup
Business School
Venture Capital
What industry?
K-12 Ed Tech
Lifelong Learning
Wearable Tech
Crowdfunding
Productivity
What type of role?
Business Operations
Business Development
Financial Analyst
Data Scientist
Product Manager
Step 3: Selectively Interview
22. Step 5: Transition Roles
Step 1 Step 2 Step 3 Step 4 Step 5
Identify
Interests
Collect
Data
Selectively
Interview
Crush It! Transition
Roles
Following a familiar process...
23. Step 5: Transition Roles
Way easier this time!
Step 1 Step 2 Step 3 Step 4 Step 5
Identify
Interests
Collect
Data
Selectively
Interview
Crush It! Transition
Roles
Observe
everyone
around you!
Get advice
from your
peers!
Ask for a
“starter”
project!
24. Abhishek Pillai
Ex-Groupon and The Flatiron School software engineer.
Joined TpT as a Tech Lead and currently transitioning into product
management. UIUC alum.
25.
26.
27.
28.
29.
30. Grabbing opportunities to learn
● Sitting in on user interviews
● Participating in design sprints
● Providing input on product requirements
● Going to TpT-specific conferences
● Working with functions outside of your department
● Interviewing PMs
● Asking questions from everyone involved in the product process
32. The Transition
● Stepping away from code
● Context switching
● Maker and Manager’s Schedules
● Writing a lot more
● Knowing my strengths and growth areas
● PM Pairing
33.
34.
35. Charlotte Weiskittel
Former Sr. Director of Product Management at DonorsChoose.org.
Transitioned to product management from marketing.
Princeton alum.
51. go to market
attention to detail
project management
prioritization
data analytics
problems & solutions
user research
product thinking
You can’t get the job without the experience,
but you can get the experience without the job.
-- Patty Azzarello
52. www.productschool.com
Part-time Product Management, Coding, Data, Digital
Marketing and Blockchain courses in San Francisco, Silicon
Valley, New York, Santa Monica, Los Angeles, Austin, Boston,
Boulder, Chicago, Denver, Orange County, Seattle, Bellevue,
Toronto, London and Online
Editor's Notes
Intro about TpT
We’re a marketplace for teachers
Founded by NYC public school teacher Paul Edelman who saw an opportunity when he realized many teachers were creating these incredible teaching resources for their classrooms.
Look at the numbers.
So why are we here today?
Shaun gave a talk about a year ago in this same room (Product management in big company vs small).
Many questions in the Q&A session were about how to make the transition. What to do, where to turn for help etc.
Since we have many PMs who come from other backgrounds here at TpT we thought it’d be great to share our stories with you.
That’s what today is really about. Sharing our stories and answering your questions. Rishin, Abhi and Charlotte will share their stories very briefly for about 10 minutes each. And then we can jump straight into Q&A.
10 min
Story:
The Starter League & CourseResource
Groupon
Flatiron School
Looking for PM roles
TpT
Wanted to join as PM but loved the opportunity
Partnering with a PM who listens
Deciding between TL and PM
What I’m doing differently now than if I was going to stay as a TL
Key Takeaways:
Learn from others. Learn by reading and writing. Learn by doing.
Marty Cagan - Inspired V2
Influencing (thru writing, data, design, etc)
Having a team to support you
Story:
The Starter League & CourseResource
Groupon
Flatiron School
Looking for PM roles
TpT
Wanted to join as PM but loved the opportunity
Partnering with a PM who listens
Deciding between TL and PM
What I’m doing differently now than if I was going to stay as a TL
Key Takeaways:
Learn from others. Learn by reading and writing. Learn by doing.
Marty Cagan - Inspired V2
Influencing (thru writing, data, design, etc)
Having a team to support you
Story:
The Starter League & CourseResource
Groupon
Flatiron School
Looking for PM roles
TpT
Wanted to join as PM but loved the opportunity
Partnering with a PM who listens
Deciding between TL and PM
What I’m doing differently now than if I was going to stay as a TL
Key Takeaways:
Learn from others. Learn by reading and writing. Learn by doing.
Marty Cagan - Inspired V2
Influencing (thru writing, data, design, etc)
Having a team to support you
Story:
The Starter League & CourseResource
Groupon
Flatiron School
Looking for PM roles
TpT
Wanted to join as PM but loved the opportunity
Partnering with a PM who listens
Deciding between TL and PM
What I’m doing differently now than if I was going to stay as a TL
Key Takeaways:
Learn from others. Learn by reading and writing. Learn by doing.
Marty Cagan - Inspired V2
Influencing (thru writing, data, design, etc)
Having a team to support you
Getting closer to the problem space and the user that I cared about
Story:
The Starter League & CourseResource
Groupon
Flatiron School
Looking for PM roles
TpT
Wanted to join as PM but loved the opportunity
Partnering with a PM who listens
Deciding between TL and PM
What I’m doing differently now than if I was going to stay as a TL
Key Takeaways:
Learn from others. Learn by reading and writing. Learn by doing.
Marty Cagan - Inspired V2
Influencing (thru writing, data, design, etc)
Having a team to support you
Getting closer to the problem space and the user that I cared about
Story:
The Starter League & CourseResource
Groupon
Flatiron School
Looking for PM roles
TpT
Wanted to join as PM but loved the opportunity
Partnering with a PM who listens
Deciding between TL and PM
What I’m doing differently now than if I was going to stay as a TL
Key Takeaways:
Learn from others. Learn by reading and writing. Learn by doing.
Marty Cagan - Inspired V2
Influencing (thru writing, data, design, etc)
Having a team to support you
Story:
The Starter League & CourseResource
Groupon
Flatiron School
Looking for PM roles
TpT
Wanted to join as PM but loved the opportunity
Partnering with a PM who listens
Deciding between TL and PM
What I’m doing differently now than if I was going to stay as a TL
Key Takeaways:
Learn from others. Learn by reading and writing. Learn by doing.
Marty Cagan - Inspired V2
Influencing (thru writing, data, design, etc)
Having a team to support you
Story:
The Starter League & CourseResource
Groupon
Flatiron School
Looking for PM roles
TpT
Wanted to join as PM but loved the opportunity
Partnering with a PM who listens
Deciding between TL and PM
Key Takeaways:
Learn from others. Learn by reading and writing. Learn by doing.
Marty Cagan - Inspired V2
Influencing (thru writing, data, design, etc)
Having a team to support you
Getting closer to the problem space and the user that I cared about
Story:
The Starter League & CourseResource
Groupon
Flatiron School
Looking for PM roles
TpT
Wanted to join as PM but loved the opportunity
Partnering with a PM who listens
Deciding between TL and PM
What I’m doing differently now than if I was going to stay as a TL
Key Takeaways:
Learn from others. Learn by reading and writing. Learn by doing.
Marty Cagan - Inspired V2
Influencing (thru writing, data, design, etc)
Having a team to support you
Story:
The Starter League & CourseResource
Groupon
Flatiron School
Looking for PM roles
TpT
Wanted to join as PM but loved the opportunity
Partnering with a PM who listens
Deciding between TL and PM
Key Takeaways:
Learn from others. Learn by reading and writing. Learn by doing.
Marty Cagan - Inspired V2
Influencing (thru writing, data, design, etc)
Having a team to support you
Getting closer to the problem space and the user that I cared about
Story:
The Starter League & CourseResource
Groupon
Flatiron School
Looking for PM roles
TpT
Wanted to join as PM but loved the opportunity
Partnering with a PM who listens
Deciding between TL and PM
What I’m doing differently now than if I was going to stay as a TL
Key Takeaways:
Learn from others. Learn by reading and writing. Learn by doing.
Marty Cagan - Inspired V2
Influencing (thru writing, data, design, etc)
Having a team to support you
I didn't have a major epiphany about product. In fact, I didn't really know what product management was until I started doing it ....accidentally. My journey to product was incremental, but incremental is kinda how I roll.In product and in life, I believe that incremental changes can lead to large impact
I majored in psychology at Princeton. For my senior year thesis, I ran an fMRI study on memory and language and by the end of the year, I was totally burned out.I learned about a fellowship program which helped match up graduating students to public interest organizations for a year. That sounded great. I would do that for a year and then go to grad school.
I applied to the program and interviewed with DonorsChoose.org, a non-profit in New York CityDonorsChoose is a site where teachers post projects for the resources they need, and donors can give any amount to help fund those projects. After a project is funded, DonorsChoose orders the materials, every donor gets a thank-you letter from the teacher, photos from the classroom of the resources in action, and handwritten thank you notes from the students.I saw an an awesome mission, data visualizations that I hadn't seen on any other non-profit websites, and reach & scale
A few months later, I started as Assistant to the CEO
As Assistant to the CEO, I never once had to get coffee, but I did get to work on some super cool projects, like our expansion from 12 states into a national organization serving every public school in America. I learned about go to market, scaling, and after a couple notable mistakes, attention to detail.
When my fellowship year was up, I didn't want to go anywhere, especially not back to school and labs and solitary work.
I was asked to become a project manager on the marketing team. Over 9 months I learned how to project manage and execute
In some of the projects I was doing, I needed to pull data, so rather than putting in a request and waiting for the results, I would often sit with our patient business analyst who was pulling these numbers and see how he did it. It was through watching him that I learned joys of joins and how to write my own SQLs to pull the data I needed to make decisions.
In 2009, a new team was being formed around the teacher experience and I was excited to join. A colleague would be responsible for bringing teachers to our website, and I would be responsible for their experience once they were on our site.
I had the catchy, very non-product title of Director of Online Marketing, Program Expansion.
But the role was essentially a PM. And I loved it. I collaborated with the designer and engineers to build awesome products that helped teachers get resources for their classrooms.
Two years later, in 2011, the Program Expansion team was split up and folded into other teams and I joined the Technology & User Experience team with my first shiny product title.
It wasn't without its challenges.
I was the sole PM, while I was doing similar work previously, I didn't have colleagues to learn from. I learned by reading blogs, attending meetups of varying success, and messing up.
I was not only the sole PM, but I was spread too thin. The ideal ratio is 1 PM to 1 designer to 5 or so engineers. I was 1:1:20, and so I spent a lot of time in the delivery cycle and less time in the discovery cycle.
Some of our exec team loved product and wanted to be heavily involved. Product is fun! I was still finding my footing as a PM and didn't yet have the confidence in my convictions. I was all "loosely held" and no "strong opinions." As a PM, this is a disservice to your users, even when you're starting out.
I joined TpT in 2015 and have loved learning from other PMs, improving my product skills, and yes, still messing up.
Transitioning to product was an incremental journey for me, and quite honestly, not intentional, as you heard from Abhi and Rishin. But it happened because I was able to acquire so many product skills in non-product roles. I identified gaps and filled them. There's ways to get on the job experience, even if you're not in that job yet.