1. Lalit Kr. Sharma 2011103 Yasser Ali 2011112
Nawal Ragit 2011119 Nitish Aggarwal 2011129
Prateek Sikka 2011140
2. COMPANY HISTORY
Established as a part of EID Parry
Murugappa group took over EID parry and
expanded the reach of Parryware
In 2007, PW came in a JV with Roca of
Spain
By 2010 became a 100% subsidiary of Roca
Sanitario
3. INFORMATION
• India and overseas markets of
Market
South Africa, Sri Lanka, the
Reach Middle East
Forward Integration:
Total bathroom
Sanitary ware
solutions
16. BRAND PERSONALITY (CONTD.)
• TAGLINE
Glamourooms: Not Just Bathrooms
Add Glamour To Your Life
Sparkling Clean Glamourooms
Everything else can wait
Surrender To Temptation
Wow what a bathroom! (current tagline)
22. Recommended Strategies
• Re-launch
• Pricing
• Venture into kitchen appliances
• Improved customer service
• Get in touch with customers
23. Relaunch
• Repositioning
• IMC mix
• Radio ads
• PR events
• Trade fairs
• Experience centers
• Logo and Tagline
• Two suggestions for taglines:
• Be yourself
• A paradise in your home
• Sales promotion
24. Pricing
• Parryware has been taken over by Spanish Sanitary giant Roca Group
• It can leverage on this take over and charge a slight premium
• Portray itself as an international brand with newer, stylish, technologically
advanced, export quality products
• 5-8% premium on the Standard range products like Pearl, Jade, twist etc.
• 12-15% premium on the higher end products like Diamond, Agate, Ruby,
Trio, etc.
25. Venture into Kitchen appliances
• Kitchen appliances like cooker hoods, hobs, cook tops, built in ovens etc.
• Will give the customers greater number of options and also provide the
customer with a common theme on which they can customize their kitchens
and bathrooms.
26. Customer feedback
• Should constantly be in touch with dealers and consumers in order to keep
track of what customers want and innovate accordingly.
• We strongly recommend Parryware to come up with their official Facebook
page.
27. Improved customer service
• 10% increase in service quality leads to a 7% increase in
revenue
• Customers ready to pay 7% - 11% more for a promise of
good service
• Good after-sales service can be used to build a powerful
competitive advantage (Goffin, 2001)
Editor's Notes
Market Reach: Parryware not only provides bathroom solutions to millions of homes in India, but its significant presence is also seen in the overseas markets of South Africa, Sri Lanka, the Middle East and a host of other countries.Forward IntegrationAfter setting benchmarks in the sanitaryware industry, Parryware is now transforming itself into a total bathroom solutions provider.
Two product rangesStandard (upper middle class customers) Price their products so as to suit the customer’s pocket (don’t charge very high for these products)and luxury (high end customer)Higher end products price ROCA …price leader
Glamour room: inspire the customers to have bathrooms as stylish and fashionable as their living rooms and bedrooms1990 …glamouroom concept ….. Bathroom as sylish as ur living and drawingrooms ……..first one…so trend setter and became the market leaderEarly 2000s …………competitor adopted this strategy ….thought to changestrtgy….which was not good as they decende from glomourrrom to bathroomNow rejuvinate ….washrooms as your personal space.
Started with Glamour room in 1990Went from glamouroom not just bathroom to add glamour to your life.Then in 2003: glamouroom copied: so gave importance to hygene – sparkling clean glamouroom