The mobile platform that enables businesses to innovate and grow. More information you can find visiting our website: www.pointshout.com

2. © Point Shout
www.pointshout.com
CUSTOMER FEEDBACK
JUST GOT A HELL OF A LOT EASIER!

3. © Point Shout
www.pointshout.com
Point Shout is a simple, reliable and
affordable mobile app to efficiently
reach and connect
with your most valuable customers:
shoppers that care about your
brand !
MOBILE SOLUTION

4. © Point Shout
www.pointshout.com
MOBILE MINDSHIFT
On average, people check their smartphone
150 to 200 times a day…

5. © Point Shout
www.pointshout.com
MOBILE MINDSHIFT
Mobile users expect apps to be…
Task-oriented: do what?
Fast: ± 40 seconds for action
Relevant: to me, the place, the moment

6. © Point Shout
www.pointshout.com
SMARTPHONE BEHAVIOR
Source: think.withgoogle.com/mobileplanet
44%
of shoppers
access the site of
retailer via mobile
24%
search for a coupon
to use at checkout

7. © Point Shout
www.pointshout.com
A unique brand engagement
app designed for
customer feedback
at the point of purchase
and mobile client retargeting
in real-time!
MOBILE SOLUTION

8. © Point Shout
www.pointshout.com
INSTANT
REWARD
CUSTOMER
FEEDBACK
APP USER
RETARGETING
BRAND
ENGAGEMENT
SALES GENERATION
IMPROVE
CUSTOMER EXPERIENCE
A COMPETITIVE EDGE

9. © Point Shout
www.pointshout.comCONNECT DIGITAL TO PHYSICAL
PHYSICAL
LOCATION
CUSTOMER
EXPERIENCE
MOBILE
MOMENT

10. © Point Shout
www.pointshout.com
MOBILE
SURVEY
!
MOBILE
COUPON
MOBILE
NOTIFICATIONS
KEY FEATURES

11. © Point Shout
www.pointshout.com
find out what your customers
REALLY WANT here and now

12. © Point Shout
www.pointshout.com
5 to 10 Survey Questions - CMS
3 Type of Answers
Predefined or Personalized Survey
Unlimited Responses from Clients*
Feedback is Private and visible only
on your account
UNDERSTAND CUSTOMERS
MOBILE SURVEY

13. © Point Shout
www.pointshout.com
Turn negatives into positive
customer relationships

14. © Point Shout
www.pointshout.com
Unique Promo Code per location
Show Promo Code before
purchase
5 to 15 minutes time lapse for
clients to redeem the code!
Sharing with Friends optional
REWARD CUSTOMERS
MOBILE COUPON

15. © Point Shout
www.pointshout.com
retarget your CUSTOMERS
week after week

16. © Point Shout
www.pointshout.com
Invite customers for next survey
Inform shoppers about offers,
promotions, flash sales, etc.
100 characters text to send
Schedule: Date-Hour-Minute-Second
Targeting: Gender-Age-Civil Status-All
RETARGET CUSTOMERS
!
MOBILE NOTIFICATIONS

17. © Point Shout
www.pointshout.com
RETARGET CUSTOMERS
Trigger shoppers
with our integrated
iBeacon technology
and drive specific
interactions on the
path to purchase.
BEACON ENABLED

18. © Point Shout
www.pointshout.com
DATA DRIVES GROWTH
CUSTOMER
PROFILE DATA
FEEDBACK
DATA
REDEMPTION
DATA

19. © Point Shout
www.pointshout.com
Gender
Age
Location
Civil Status
Occupation
INSIDE THE USER PROFILE

20. © Point Shout
www.pointshout.com
CUSTOMER INSIGHTS
Gender
Male Female
Age
<18 y
18-28 y29-38 y
<38 y
Location
Civil Status Occupation
single
divorced
in a
relationship
in civil union
engaged
HR
Student
Marketing
Sales
…
Country
City

21. © Point Shout
www.pointshout.com
Company Name
Logo
Web address
Address
Phone
Facebook & Twitter
+
YOUR BUSINESS CARD

22. © Point Shout
www.pointshout.com
POINTSHOUT IS VERSATILE
IMPROVE
SERVICE
INCREASE
LOYALTY
REDUCE
CONFUSION
TEST NEW
PRODUCTS

23. © Point Shout
www.pointshout.com
POINTSHOUT IS VERSATILE
RETAIL
HORECA HEALTH CARE
YOUR BUSINESS

24. © Point Shout
www.pointshout.com
Know customers better
Customer Data
Improve your business
Satisfaction Survey
Build Loyalty
Feedback Reward
+ +
+
Company Details
Your business card
Mobile Notifications
Build Relations
! =
Competitive Edge
Anticipate needs
IN SUMMARY
+

25. © Point Shout
www.pointshout.com
POINTSHOUT
STAND ALONE
INTEGRATE
IN YOUR APP
GET STARTED

26. © Point Shout
www.pointshout.com
GET STARTED
SET UP
IN-STORE COMMUNICATION
FORMULATE QUESTIONS
CREATE & MANAGE NOTIFICATIONS
FEEDBACK REPORTING
CUSTOMER DATA ANALYSIS
RECOMMENDATIONS
FOLLOW UP
POINT SHOUT
YOUR CX
MANAGER

27. Ionut Danifeld
Co-founder & International Marketing
M +32 (0) 484 307 924
E ionut.danifeld@pointshout.com
GET IN TOUCH WITH
THANK YOU