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Augmenting Compassion Using Intimate Digital Media
      to Parallel Traditional Developmental Approaches
                                                    Christine Rosakranse
                                                         Stanford University
                                                            Oakland, CA
                                                 rosakranse@alum.mit.edu




ABSTRACT                                                             “think as no human brain has ever thought and process data in a
This paper describes a framework for augmenting human                way not approached by the information-handling machines we
compassion and the possible directions for research in this area     know today”[2]. Engelbart believed technology could augment
with a focus on using inimate digital media with ambient             human intellect by developing “an integrated hierarchy of
intelligence.                                                        cooperative mancomputer process capabilities.” This would
                                                                     “step-up” the mental abilities of a person level by level to be
                                                                     able to handle more complex thought processes. He also
Categories and Subject Descriptors                                   explains, “We refer to a way of life in an integrated domain
H.5.1 [Multimedia Information Systems]: Evaluation          and      where hunches, cut-and-try, intangibles, and the human ‘feel for
methodology.                                                         a situation’ usefully coexist with powerful concepts, streamlined
                                                                     technologies and notation, sophisticated methods, and high-
General Terms                                                        powered electronic aids”[1].
Measurement, Documentation, Design,            Experimentation,      While some research and development in this field has
Human Factors, Standardization, Theory.                              discovered methods for augmenting human intelligence as per
                                                                     the recommendation and work of these scientists and engineers,
Keywords                                                             another facet of our potential has been less closely researched
Compassion       augmentation,      intimate   digital    media,     due to a lack of a clear and concise quantifiable representation.
interconnectivity, ambient intelligence.                             This particular facet comes in the form of developing
                                                                     compassion. In fact, to some extent, technology is causing a
                                                                     disintegration within the empathic continuum.
1.INTRODUCTION
One unfortunate consequence of the increasing sophistication         As technology improves and we find ourselves more capable of
and ubiquity of technology has been the general reduction of         complex problem solving when working in conjunction with
empathy and compassion in everyday life. Due partly to the           these technologies, the emotional components of our
distracting effect of mobile computing, the average individual       development must also be addressed. Along with amplifying
disconnects from his or her immediate environment and the            intelligence, our cognitive hemispheres must become a more
people within it in favor of communication with a small network      balanced. Luckily, the plasticity of our mental architecture
of nonadjacent friends, either through phone, text, chat or e-       makes this a distinct, if not also necessary, possibility in human
mail. They are not necessarily engaged with the space and            evolution.
people around them and do not actively pay attention to,             While it was historically seen as the realm of parents and family
empathize with, or feel compassion for others in the immediate       (in society at large) to instill compassion and empathy, several
vicinity                        [Nass].                              proponents have come to the fore regarding compassion
                                                                     augmentation based in the realm of science, including the Dalai
In order to reverse the trend of empathic fragmentation that         Lama, Lappé, and Ekman [3].
leads to lower levels of everyday compassion, the neural
mechanisms behind compassion development must be revealed            In starting the search for methods that augment human
and methods for augmenting compassion must be designed and           compassion using digital means, many avenues present
researched based on those functions. This would then allow us to     themselves. One useful place to begin is with the traditional
introduce a new level of social awareness into our technological     methods developed by cultures around the world.
dynamic by way of an ambient intelligence that leverages
intimate media to effect both the level of concern and intimacy      2.DEVELOPING A FRAMEWORK
felt by an individual towards others.
                                                                     2.1Theoretical Grounding
To fully develop human potential, all resources available must       Using the precedents set by Emotional Design, as it has begun to
be utilized to that end, including digital media. Licklider,         see an upswing as a mainstream approach by realizing that
Ashby, and Engelbart have all written on the subject of              emotion does play a role in interaction, and Value-sensitive
augmenting or amplifying human intellect [1,2]. Licklider            Design, which also adds weight to the implications of interface
(1960) defined a concept called “man-computer symbiosis”, a          design, a Grounded Theory Approach with selective coding is
system whereby humans and computers work in conjunction to
suggested for the initial       development    of this    research        b. The cohesion of relationships might also be revealed
framework.                                                                during the studied, and linked to effectiveness.
Following the format for research performed to augment human              c. Neural integration represents the amount of the reflective
intellect, the objective of this study, which includes the previous       component included. This is directly related to the amount
suppositions and conjectures, is to discover the factors that             of reflection facilitated by the interface design.
determine a given individual’s level of compassion and to
develop methods that would act to augment human compassion                d. A “natural” interface (ambient intelligence) is also
by paralleling traditional approaches.                                    important for optimal effectiveness. Obvious glitches cause
                                                                          the participant to disconnect from the experience itself.
In this specific case, the use of intimate digital media provides a
basis for further study and parelleling the Buddhist compassion       III. Change to level of compassion (as a temperament, includes
practice of Metta provides a sample structure for research            the change to the activation energy required to enter a
design. With this approach we can use observational analysis to       compassionate state)
create conceptual categories to define types of interaction with
intimate digital media as a first step to gradually refine and        IV. Resultant action (prosocial behavior, including degree of
reevaluate these connections in a more formalized research            spontaneity and unbiasedness, or measures from fMRI)
setting.
The elements of engagement with this media can be placed into         3.LITERATURE REVIEW
the following categories:                                             In researching methods for the development of empathic
                                                                      concern, we find that the syncretic nature of visceral, affective,
1) perceptual/cognitive                                               somatic, and cognitive interactions creates a complex system of
2) physiological                                                      emergent emotional phenomena. Accounting for these
                                                                      intricacies within a research design becomes problematic
3) conscious or reflective coherence
                                                                      without first determining the proper vocabulary to accurately
4) emergent/transcendent                                              represent the nature of this system. Drawing from the realm of
With these categories of engagement in place, testing the level       mathematics provides one source for descriptors. Daniel Siegel,
of interaction versus the level of change or augmentation in          in his book The Mindful Brain, using complexity theory
compassion becomes a matter of defining sound methodologies           specifically, explains the logic of our human systems by writing
for measuring this state or temperament in a quantifiable             that “an integrated state enables the most flexible, adaptive, and
manner.                                                               stable states to be created within a dynamical, complex
                                                                      system.”

                                                                      3.1Lexicon
                                                                      The definition of compassion in our modern lexicon remains
                                                                      nebulous within the context of social interaction. Whether it is
                                                                      an emotion, sentiment, temperament, or feeling has not yet been
                                                                      concretely determined. Compassion requires a more stringent
                                                                      classification to include elements of behavior that compose
                                                                      compassion, empathic concern, and kindness as well as
                                                                      determining the scientific methods for measurement.
                                                                      In order to fully encompass the nature and magnitude of these
                                                                      possibilities, we may borrow from the lexicon of quantum
                                                                      physics, the fields of mathematics, specifically complex
                                                                      dynamics, and chemistry to allow for a more robust set of terms
                                                                      to describe intelligence and compassion augmentation. The
Figure 1. Compassion as the result of concern and intimacy            initial step of determining terminology is key because any
Even with this grounding, there is still a gulf between science       further study would require a sound grounding in what factors
and the humanities in terms of determining which components           effect compassion levels and how they do so. Within the
of a human’s behavior, specifically those relating to compassion      context of interactive and intimate digital media, these factors
development, can be effected by technology. However, the              may be counterintuitive or may include non-trivial emergent
overall process under review would be the following:                  properties. Having a more exact vocabulary would undermine
                                                                      semantic ambiguity and allow for a cross-communication
I. Exposure to intimate media stimulus (classified by valence         between fields.
and type of interaction, i.e. pictures of friends at a social         Some of the difficulty in soundly defining the concepts relevant
gathering), with the interspersion of different types of pictures     to compassion augmentation stems from the family-only
II. Cognitive processing (conscious, subconscious, unconscious)       approach normally taken for the development of compassion in
                                                                      a child’s life. It is often seen as the responsibility of parents and
   a. Within the research design, we must check for initial           families to engender this value. Beyond childhood, only
   attunement prior to an attempt for protracting, expanding, or      societal norms act to regulate compassion. The exact nature of
   proliferating the feeling of compassion towards others (also       compassion is also nebulous enough within our society as a
   known as secure attachment).                                       whole to defy easy definition. Definitions for compassion
                                                                      describe a semantic range of possibilities including awareness
                                                                      (purely knowledge), an emotion, or a feeling. Examples where
the ambiguous language is most obvious include the chapter on       Also of great relevance is the concept of arousal as it pertains to
The Nature of Compassion in the book Emotional Awareness,           the effectiveness of a given interface to cause change within the
which is a conversation between the Dalai Lama and Paul             participant.
Ekman[3].
As Ekman and the Dalai Lama discuss how compassion may or
may not be considered an emotion, the Dalai Lama explains,          3.2General Approaches for Measurement
“Once the person experiences this heightened compassion, his or
her compassion retains that kind of tone throughout the day...”     Only when this “emergent” mode of thinking is combined with
Ekman argues against this by explaining that moods are              the constantly growing lexicon provided by evolutionary biology
transitory and, therefore, compassion cannot explained with the     and advancements in brain research can we begin to express the
definitions of mood or emotion.          However, taking the        interconnected    nature     of   neurological    development.
neurological definition of mood and emotion into account, one
could argue for the term temperament as a desciptor for the         The development of empathic concern itself involves several
long-term nature of this change.                                    facets of interaction that build upon each other, an evolution that
                                                                    is cognitive, emotional, and physical. In addition to initial
The word nature itself is used colloquially. However, nature has    instances of secure attachment, later stages of life include the
the connotation of being unchangeable and fixed. For now, the       development        of    a     self-regulating   equilibrium.
term temperament will be used in this paper to describe
compassion, in that it is a sustained perceptual filter that        Siegel later describes a triad of mental well-being as including
governs the overall level of compassion of an individual as well    “coherence of mind, empathy of relationships, and neural
as the level of spontaneity and unbiasedness related to prosocial   integration,” with implications arising from the possible
actions (kindness, sympathy, etc.). This definition is further      interplay between these traits. If one apex of this triangle is
explained in section 3.1.3. In a similar lexical vein, creating a   actively modulted, do the others follow suit to a certain degree
long-term temperament involves lowering the activation energy       or                    not?
for a compassionate state.
Key ideas for further development include the following:            Reviewing current research into related topics, including
                                                                    developing empathy in children, compassion meditation studies,
Defining compassion as a temperament that can be altered and
                                                                    studies into nociceptive capacity, and compassion fatigue
developed.
                                                                    psychometric testing, has revealed three general approaches to
Creation thereof lowers the activation energy required for          testing for elements of the temperament of compassion, as well
prosocial behavior Using this terminology from chemiastry           as related elements of psychological development.
provides one
Emergent phenomena reveals multiple sources of influence for
                                                                    3.2.1Cognitive/Physiological Analysis
                                                                    Brave and Nass have indicated that the level of activity in the
this creation.
                                                                    limbic and cortical regions of the brain relate to an individual’s
Intimate media (of varying valence) may be used to modulate         empathic responses [2]. In their work, Brave and Nass reveal the
the neural networks associated with compassion development.         underlying mechanisms of emotion that stem from the
Specifically, Tucker, Luu and Derryberry have demonstrated          connections between the thalamus, the cortex, and the limbic
how “intimacy modulates the neural response of empathy for          system. The thalamic-limbic pathway is responsible for the
pain.”                                                              primary emotions, while secondary emotions “result from
Reflective coherence is a necessary component of compassion         activation of the limbic system by processing in the cortex.”
development [Tucker, Luu and Derryberry, Rueda, Kabat-Zinn,         They then go on to cover the debate over whether or not emotion
Ackerman]. This allows for neural integration of what is            is innate or learned. Regarding this debate, Brave and Nass
experienced as it changes middle prefrontal function. Siegel        describe the middle of the two extremes where “the limbic
explains that reflection included the three following facets to     system is prewired to recognize the basic categories of emotion,
function: ”receptivity, self-observation, and reflexivity.”         but social learning and higher cortical processes still play a
The inclusion of these components of development in an              significant role in differentiation.”. In short, between the realm
ambient intelligence would allow for a more consistent exposure     of pure emotion and pure cognition lies the key for compassion
to the stimuli, which may lead to faster and more prolonged         development. Name that more evolved neural structures “did not
changes.                                                            replace the hindbrain, but rather modulated its function, largely
                                                                    through inhibitory control.” In accordance with our
Additionally, compassion augmentation represents a form of          neuroplasticity, certain neural structures developed during early
“cognitive hybridization.” As defined by Andy Clark, “Some          childhood can be altered [Lutz, et al.].
technologies constitute a cascade of mindware upgrades -
cognitive upheavals in which the effective architecture on the      The experiment in the article entitled Regulation of the Neural
human mind is altered and transformed” [4]. This is similar to      Circuitry of Emotion by Compassion Meditation: Effects of
the concept of encephalization as presented by Tucker, Luu, and     Meditative Expertise used functional magnetic resonance
Derryberry [5].     “Encephalization is a concept that is           imaging (fMRI) to measure differences in brain activity between
complimentary to the construct of terminal additions. It            novice and experienced meditators, those having 10,000 plus
describes how functions of more primitive neural structures         hours of Buddhist compassion mediation practice [5]. This paper
were elaborated with more recently evolved terminal                 identifies activity in the limbic region associated with increased
additions[6].”                                                      levels of compassion in buddhist monks with over 10,000 hours
                                                                    of compassion meditation practice. They were asked two
alternate between actively generating a condition of compassion     The dimensional theories using arousal and valence were also
mediation and refraining from the practice.                         used during the Compassion Mediation study and with
In this case:                                                       correlational results. This would support that for further
                                                                    research, where any self-reporting is necessary, compassion
     “The meditative practice studied here involves the             should be tested as a temperament emergent from a two-
generation of a state in which an “unconditional feeling of         dimensional space of “conscious emotional experience” [7]. The
loving-kindness and compassion pervades the whole mind as a         key lies in consistent intention and progression.
way of being, with no other consideration, or discursive
thoughts” ... According to the tradition, as a result of this       How much we relate to someone else or engage with them
practice, feelings and actions for the benefit of others arise      correlates to the amount of intimacy we feel when interacting
more readily when relevant situations arise. Our main               with or thinking of that person. We are more intimate with
hypothesis was thus that the concern for others cultivated          loved ones than with strangers and this translates into how much
during this meditation would enhance the affective responses to     empathy we feels towards them and how much compassion we
emotional human vocalizations, in particular to negative ones,      can generate for that person.     Cheng, et al. in their article
and that this affective response would be modulated by the          “Love hurts: An fMRI study” describe the mechanism of
degree of meditation training.”                                     intimacy “as including the other in the self...” They specifically
                                                                    studied empathy of pain, looking at the neural network involved
They analyzed the areas of the brain associated with empathy        in the “pain matrix”.
including the insula cortex and the somatosensory cortex. The
data support their main hypothesis, namely that “the brain          They discovered that not only does imagining a love one in pain
regions underlying emotions and feelings are modulated in           cause greater activity in the pain matrix, but it also causes less
response to emotional sounds as a function of the state of          activation in those regions associated with distinguishing self
compassion, the valence of the emotional sounds and the degree      from the other, such as the medial prefrontal cortex (MPFC)
of expertise”[5].                                                   which is involved with an individual’s Theory of Mind,
One interesting way to see these results is to acknowledge that     “allowing overlap between self and the other”.
the meditation itself, over time, changes the neurology of the      From the direction of compassion development, one obstacle to
practitioner in such a way that the empathy and compassion          empathic growth towards strangers rests in difficulty of evoking
become more automatic and spontaneous. In the section on            another’s perspective. Specifically, as those portions of our
Effects of Affect: Attention, Brave and Nass state, “people also    neural network are dampened in activity when we think of
often consciously regulate mood, selecting and attending to         strangers, how can we overcome that in a productive way that
stimuli that sustain desired moods or, alternatively, counteract    fosters compassion development without interrupting necessary
undesired moods” [6]. This might prove to be insightful for         thought processes?
informing experimental design by suggesting the role of
intention and prolonged exposure to compassion-based stimuli.       Siegel also suggests “that a developmental psychopathology
                                                                    approach to problems such as empathy may be facilitated by an
Compassion meditation would then put people in a more               evolutionary-developmental analysis of neuropsychological
sustained compassionate temperament. The definition of mood         mechanisms of attachment and self-regulation.”                The
also defines some of the elements of compassion. “Moods...are       combination of these two elements leads to compassion
nonintentional; they are not directed at any object in particular   augmentation and having one without the other does not allow
and are thus experienced as more diffuse, global, and general.”     for optimal development. Precursors to empathic expansion
This would seem to be the case with long-term practitioners of      would then include both an initial attunement or secure
compassion mediation. It becomes a “way of being.”                  attachment and the development of cognitive skills associated
Brave and Nass support this by saying, “Intense or repetitive       with reflective thought. Siegel explains, “The evolution of the
emotional experiences tend to prolong themselves into               neural mechanisms that integrate pain/distress motive with
moods”[6]. The Lutz, Johnstone and Davidson study used fMRI         vocalization lays the foundation for understanding the vertical
results to measure affect, but Brave and Nass also suggest other    integration of attachment and regulation for parent/infant bonds
methods for doing so, including electroencephalogram (EEG) to       that can then be extended to more general social bonds. []”
test neurological responses, autonomic activity, facial             Without an initial bond with a parent, other caretaker, or friend
expression, voice, self-report measures, and affect recognition     later interpersonal attunement becomes more difficult, and
by users.                                                           would remain outside the scope of this study.
Depending on the conditions of the study, these methods for
testing affect differ in efficacy. The Compassion Mediation
study did not use behavioral analysis during the testing because
the meditators informed them that this would interfere with the
meditation process itself. So they has to rely on the fMRI
measurements and a certain amount of self-reporting. Self-
report measures, in particular, suffer from a problem with
temporal relevance. Brave and Nass point out that
“questionnaires are capable of measuring only the conscious
experience of emotion and mood. Much of affective processing,
however, resides in the limbic system and in nonconscious
processes.”
3.2.3Psychometric (Self-reporting) Measures
                                                                    In developing a test for compassion so that quantitative results
                                                                    can verify any changes over time, several parallel types of
                                                                    testing present themselves as possibilities. To first determine the
                                                                    level of intial secure attachment, the Adult Attachment Interview
                                                                    (AAI) can be used as it is “akin to an assessment of the
                                                                    reflective aspects of midfulness.[]” Similarly, the Positive and
                                                                    Negative Affect Schedule (PANAS) as a test for mood could
                                                                    provide the basis for determining the type of affect that the
                                                                    digital intimate media has on the subject while an additional
                                                                    compassion test would be necessary to correlate that affect with
                                                                    a change in temperament equivalent to compassion development
                                                                    [11].
                                                                    However, the most direct method of testing would involve the
                                                                    participants' changing of tags as related to changed levels of
                                                                    compassion felt toward the pictured subject.
                                                                    Additionally, one method used to discover compassion in nurses
                                                                    is a compassion fatigue test developed for caregivers. This
                                                                    might prove useful as a before and after test to determine change
                                                                    in overall mentality[12].
     Figure 2. Steps for Change in Neural Architecture
                                                                    4.PROPOSED RESEARCH DESIGN
3.2.2Behavioral Analysis
The generation of a compassionate mood rests in two
dimensions: concern and intimacy. Concern can also be called        After a participant is exposed to an initial stimulus of a picture
caring or more specifically empathic concern. Intimacy can also     of a “loved one” or their closest associate (mother, best friend,
be understood as the level of connectedness one person feels        etc.), they are then asked to perpetuate the feeling of
with another or with the process itself of compassion               compassion (at the same intensity/valence) while viewing
development. Therefore, it must be taken into account that          pictures of friends, strangers, and “enemies”. The fact that we
intimacy in this case refers to both the nature of the media        can develop a sense of connection with someone we have never
presented for constructive reflection and the space or              met has been well established in the literature (Lombard and
environment in which it is presented. Both have implications for    Ditton, Rafaeli, Parks and Floyd, etc.). As this type of
research                        design.                             connection is created primarily during a cognitive process, it can
                                                                    be called sociomental (Chayko and Zerubarel, 1993).
Neurologically, it is interesting to note that the very mechanism
which allows us to function in everyday life by allowing us to
realize that others can hold views contradictory to our own,        4.1Research Design
called the Theory of Mind, keeps human beings from fully being
able to see another as self. This separation, key to social         In order for this system to have the greatest efficacy, the
development and lacking in autistic individuals, provides a         pictures must be drawn from the participant’s life. The creation
boundary that cannot be overcome. Complete autonomous               of an interface that leverages readily available intimate digital
functioning would then be the other extreme of the                  media, such as pictures stored online, combined with
connectedness spectrum.                                             categorization methods, such as tagging and grouping, is the
Several studies have tested subjects by utilizing behavioral        first step.
analysis to reveal the presence and levels of compassion. The
question of whether or not empathy is, as related to compassion,
hard-wired into the brain has been tested. Frans de Waal also
writes about kindness from the evolutionary perspective [8].
Another experiment with more direct human relevance
discovered that when participants were given money to use,
giving the money away to another person made them
feel more satisfied and happy than using it for their own
personal consumption[9]. Whether or not altruism directly
relates to compassion or can be seen as a resultant action of a
compassionate state would also have to be further studied.
Testing within a school setting has also provided some concrete
evidence of the effectiveness of teaching children empathy and
compassion. The Second Step Program by the Committee for
Children in Seattle teaches children empathy and measure
success with lower reported incidents of bullying and school
violence [10].
track the participants’ progress, as pictures change in level of
                                                                      compassion felt. A more rigid study can be performed using
                                                                      fMRI readings to quantify the change in neural activity of those
                                                                      regions of the brain associated with compassion. This also
                                                                      follows from Siegel's summation, “But disrupting the usual
                                                                      forms of personal identity within awareness may involve large-
                                                                      scale assembly alterations on a larger and more diffuse level that
                                                                      perhaps could be detected with careful computer assisted
                                                                      electrical measurements of whole system integration.[]”

                                                                      5.GOALS AND FURTHER RESEARCH
                                                                      As technology becomes more advanced, allowing for actual
                                                                      intellectual “amplification”, we must counter this with the
                                                                      augmentation of compassion in order to balance out the human
                                                                      equation. As it is now understood that certain emergent
                                                                      phenomena occur within the brain as well as effecting the
                                                                      outside world, we may expect to find a terrific potential for
                                                                      growth and mental evolution at the intersection of intellect and
                                                                      compassion.
                                                                      One specific arena for further research involves the
                                                                      incorporation of additional types of digital media into the
                                                                      compassion augmentation process, as well as the incorporation
                                                                      of these methods with ambient intelligence, perhaps having
                                                                      something akin to a compassion light or signifier. The nexus of
                                                                      science and art has always been a fascinating space for
                                                                      conjecture, but, as the sphere of science grows to include room
                                                                      for what once seemed to be purely metaphysical concerns, the
                                                                      research is finding ways to ground the effects of arts in a
                                                                      scientifically meaningful vocabulary. The process, however,
                                                                      has just begun.

                                                                      5.1Ambient Intelligence and Intimacy
Setting: Initial studies are to be performed in a lab setting, with   Whether in an interactive digital environment such as Second
the ultimate goal being integration into the home environment         Life, in an at-home setting, or in an immersive “real-world”
through a computer interface or digital photo frames.                 environment such as a multimedia museum exhibit, the exact
                                                                      nature of an ambient interaction may prove vital to compassion
Steps: Participants are asked to go through their photostream,        augmentation and this should also be taken into account during
tagging each photo containing a person with the level of              the framework development process.
compassion they feel towards that person. In order to avoid
complex interference, only those pictures with one person             One of the more direct forms that this interaction could take is
should be used. Level One would represent those closest to the        with a digital photo frame located somewhere in the participant's
participant (center point in the diagram, see diagram). Level         living environment. With photographs cycling through from
Two represents friends. Level Three are strangers (which are          “loved ones” to include friends and then strangers, the
pulled from random pictures, not from the participant’s               participant can use active reflection to perpetuate feelings of
photostream). Level Four are “enemies”, those people to whom          compassion to the unknown people in their streaming
the        participant      shows         an       aversion.          photographs. This can then be correlated to a compassion light
The tags will allow the application to show the participant Level     or signifier/indicator with the local environment that reminds
One pictures first. It is important to have the participant reflect   the participant of that temperament experienced during the
on the feelings that are aroused by the picture, specifically that    exercises.
of compassion. This allows for intrapersonal attunment, one           There are several communities in Second Life already devoted
aspect of which is the alteration of self-other perspectives.         to teaching in new ways specifically designed for an immersive
After a preset period of time, the Level Two pictures will be         online experience that would also constitute an ambient
shown and the participants will be asked to perpetuate that           intelligence.    The London Knowledge Lab, Institute of
initial level of compassion to these pictures, as well as they can.   Education, University of London, ran a research project entitled
In order to most closely parallel traditional techniques, the first   Learning from Online Worlds; Teaching In Second Life where
sessions should only include Level One and Two pictures.              they taught sessions within that context [14]. The viability of
Once the intensity of compassion for Level Two draws near that        such an approach is increasingly proven by such experiments,
of Level One, then Level Three pictures should be introduced          especially as matters such as presence, trust, reciprocity,
and         so        on       to        Level        Four.           intimacy and goal-oriented learning are imbued within the
                                                                      system.
Measurements:
                                                                      As computing becomes more ubiquitous, questions regarding
                                                                      propriety and intimacy come to the fore. Exactly how does one
For initial assessments, self-reporting measures will be used to
                                                                      distinguish between private and public information displayed in
a public space? As social networking continues to grow to             Additionally, if a disconnect from a common humanity lessens
include more personal sharing, what defines publicly available        compassion or hinders its development, then key to developing
information anyway? In Daniel Russell’s paper “Appropriate            compassion in others would be creating a palpable connection to
Expressions of Intimacy: Lessons of Digital Jewelry and Large         others and, thereby, to humanity in general. With interactive
Displays” he draws conclusions related to these issues from two       digital media, the user changes from passive receptor of
ends     of    the     ubiquitous     computing     spectrum.         information to co-creator, completing a cycle of connection and
At the USER Lab at the IBM Almaden Research Center, his               creating a subsequent positive association.
team created “e-rings” with LEDs that display information             Several additional terms can be introduced at this point:
based on one’s “personal state.” This could include a wide range
of inputs from receiving an e-mail from a certain person to stock     The amount someone can interact with a piece is agency.
prices. A digital jewelry box serves as the device interface for      Affordance is the quality that allows someone to perform an
changing display behavior. E-rings display information in a           action.
public way, but the definition of the display (what a certain
color means to the user) remains private. This is one way of          5.3Extending the Framework
creating a boundary between public and private information as         Additional elements and reference questions can be added in
opposed to a pager, which provides public information only            order to develop a more robust version of compassion
when the user acknowledges it (beeping, flashing, etc.) and           augmentation. One last component that may increase the range
hides     the    exact      message      in    the     display.       of research possibilities involves questions from the ABE
Before entering into the discussion of large displays, Russell        (Appreciation of Beauty and Excellence) as this approach may
shares one interesting insight regarding the social signals           also prove relevant to the investigation [15]. In their research,
provided by pagers (which could easily include smart phones).         Peterson and Seligman find ways to measure if a “person feeling
Russell writes that looking at a pager “connotes a sense of           oneness with the universe, a sense of truth, an inability to
importance about an information feed into the wearer’s life that      express experience in mere words, and a vividness and clarity of
exceeds the need to pay complete and active attention to live,        sensations and perceptions.”
face-to-face interaction.” Of course, this can also be related to
                                                                      One of the personality characteristics that correspond with an
someone’s perceived ability to multitask effectively.
                                                                      appreciation of beauty includes an openness to new experiences.
To test the manner in which users interact with a large display,
                                                                      This also provides another direction for continuing research.
Russell and his team created IM Here. While instant messaging
is normally considered private, this method of display clearly        With our current approach we will use observational analysis to
draws these conversations into a public space. In the case of IM      create conceptual categories to define types of interaction with
Here, in order to create a sense of intimacy, the chat sessions are   digital intimate media as a first step to gradually refine and
allocated a small portion of the overall display space.               reevaluate these connections in a more formalized research
Russell determined that positioning, scale, physical design, and      setting. Future research includes testing the change in levels of
societal norms defined the “public vs. intimate characteristic.”      compassion of those exposed to interactive digital media over
Implications from this can inform design for ambient                  time (designed with the results from this research in mind). We
information           systems            as         well.             will also be able to research whether or not having a reflective
                                                                      component is necessary and whether or not affect is an issue of
Questions for further research that directly effects the ability to   intensity versus duration.
integrate intimate media within a public environment include:
To what extent are public spaces capable of intimacy?                 6.CONCLUSION
For which experiences is intimacy required and to what extent?        While compassion may or may not be our “natural” attitude
                                                                      towards others according to differing traditions, it can be noted
5.2Interactive Digital Media as Co-creation                           that societal constructs, on the whole, do not necessarily support
The theory that art can effect the human mind has long been           compassionate behavior, favoring instead a market/perceived
held by artists. The connection between digital interactive art,      worth-based social structure. Compassion, however, can be
improving a user’s level of empathy, and reducing stress has          promoted and developed within an individual’s mental
been made by artists such as Barbara Buckner in her article           architecture through various means, including those involving
“Healing Interactions and Interactive Digital Art” [13].              intimate       media       and     ambient      intelligence.
In combination with the standard forms of creative expression,
current technology allows for the addition of interactivity and       In regards to certain academic traditions, these particular means
may lead to a feeling of interconnectivity with the artist or         can go by other names such as “facts”, in the context of Lewin’s
others as represented by the project. In the words of Barbara         field theory. Those “facts” which are capable of changing a
Buckner, “the user becomes cause in the scenario...The user           person’s mental state towards a more stable temperament of
builds an iterative cycle of aesthetic relationships, and through     compassion have not yet been fully explored.
this cycle of perception and co-creation, fulfills the meaning of
the work.” It is this aspect of interactive digital art that would    Within the realm of developing technologies and interactive
parallel the intentional facet of compassion augmentation by          digital media specifically, those factors regarding interaction,
other means, including meditation. “The user is accepting             user experience design, content, context, intimacy, and empathy
responsibility for co-creating unity through cause and effect.”       are of special interest. The complex nature of multi-faceted
                                                                      interaction towards compassion augmentation provides an
As opposed to passive forms of artistic exposure, having the
                                                                      exciting milieu for further exploration and study.
user become participant introduces them to the themes inherent
in the artwork, such as harmony and integration, from the
                                                                      It is the responsibility of artists/engineers/scientists to develop
standpoint of a creator.
and reinvest knowledge continually within an iterative process        [3] Ekman, Paul, ed. (2008) Emotional Awareness: overcoming
towards the augmentation of the human intellect as well as                the obstacles to psychological balance and compassion: a
towards the augmentation of compassion, as the two act to                 conversation between the Dalai Lama and Paul Ekman.
balance human evolution towards a sustainable future. We, as              Henry Holt and Company: New York. Pgs. 139-184.
humans, have the choice to use our emotions, sentiments, and          [4] Clark, Andy “Natural-Born Cyborgs?” (2003), The New
moods in order to modify our behavior. In their work, Brave               Humanists: science at the edge, (A Barnes and Noble Book:
and Nass reveal the underlying mechanisms of emotion by                   New York). (pgs. 67-78). ed. John Brockman.
explaining the connections between the thalamus, the cortex,
and the limbic system. Others have continued along this path          [5] Lutz A, Brefczynski-Lewis J, Johnstone T, Davidson RJ
towards discoveries that allow us to pursue true compassion               2008. Regulation of the Neural Circuitry of Emotion by
augmentation.                                                             Compassion Meditation: Effects of Meditative Expertise.
                                                                          PLoS ONE 3(3): e1897. doi:10.1371/journal.pone.0001897
We now know that the thalamic-limbic pathway is responsible
for the primary emotions, while secondary emotions “result            [6] Brave, S., & Nass, C. 2007. Emotion in human-computer
from activation of the limbic system by processing in the                 interaction. In Sears, A. & Jacko, J (Eds.). The Human-
cortex.” While some debate still exists over whether or not a             Computer Interaction Handbook: Fundamentals, Evolving
given emotion is innate or learned, for the purposes of                   Technologies and Emerging Applications, 2nd Edition. (pp.
conceptualizing a framework, the mechanism behind the                     77-92). Lawrence Erlbaum.
compassionate temperament will be understood as malleable due         [7] Peterson, C., & Seligman M. E. P. 2003. Values in action
to the plastic nature of our mental architecture.                         classification of strength. Retrieved November 5, 2009,
Regarding the ability to develop compassion by entering                   from http://www.ppc.sas.upenn.edu/viamanualintro.pdf
meditative states, the experiment in the article entitled             [8] Phillips, Adam and Barbara Taylor. 2009. On Kindness.
Regulation of the Neural Circuitry of Emotion by Compassion               Farrar, Straus and Giroux.
Meditation: Effects of Meditative Expertise used functional
magnetic resonance imaging (fMRI) to measure differences in           [9] Lappé, Frances Moore. Living Democracy, Feeding Hope.
brain activity between novice and experienced meditators, those           First Aired: 5/11/2009, 59 minutes. http://uctv.tv/search-
having 10,000 plus hours of Buddhist compassion mediation                 details.aspx?showID=16447
practice. Conclusions can be drawn from this they may inform          [10] Holsen, I., Smith, B., & Frey, K. S. (2008). Outcomes of
the design of compassion augmentation systems.                             the social competence program SECOND STEP in
The time has arrived for compassion augmentation and, in this              Norwegian elementary schools. School Psychology
digital age, with our astounding level of interconnectivity, the           International 29(1), 71–88.
opportunity to utilize technology for this purpose cannot go               http://www.cfchildren.org/programs/ssp/overview/
unrealized. Augmenting human intellect as a theory and                [11] Crawford, John R. and Julie D. Henry. 2004. The Positive
aspiration has itself been itself further augmented to suggest that        and Negative Affect Schedule (PANAS): Construct validity,
all facets of society must come together and work towards a                measurement properties and normative data in a large non-
common goal. Creating a framework for future compassion                    clinical sample. British Journal of Clinical Psychology
augmentation research the first step. In order to balance the              (2004), 43, 245–265. (http://www.abdn.ac.uk/~psy086/dept/
human equation, prosocial behavior promoted by the                         pdfs/BJCP_2004_PANAS.pdf)
temperament compassion should be placed alongside                     [12] B. Hudnall Stamm, 1997-2005. Professional Quality of
intelligence in our search for human augmentation. With a                  Life: Compassion Satisfaction and Fatigue Subscales, R-IV
sound lexicon for development and concrete designs for                     (ProQOL). http://www.isu.edu/~bhstamm
analysis, the path to augmenting human compassion is now
more clearly defined.                                                 [13] Buckner, Barbara. "Healing Interactions and Interactive
                                                                           Digital Art - News and Project Statement". Afterimage.
                                                                           FindArticles.com. 02 Oct, 2009.
7.ACKNOWLEDGMENTS                                                          http://findarticles.com/p/articles/mi_m2479/is_3_29/ai_807
My thanks Professors Nathan Freier, Jim Zappen for their
                                                                           57497/
support and review. Also, thanks to Christina Engelbart for her
eye-opening correspondence. Thanks to Clifford Nass.                  [14] Fledman Barrett, L. & Russell. 1999. The structure of
                                                                           current affect: Controversies and emerging consensus.
                                                                           Current Directions in Psychological Science, 8(1), 10-14.
8.REFERENCES
[1] Engelbart, Douglas C. 1962. Augmenting Human Intellect:           [15] Carr, D. Oliver, M., Burn, A. (in press 2010) ’Learning,
    A Conceptual Framework. Summary Report AFOSR-3223                      Teaching and Ambiguity in Virtual Worlds’, in
    under Contract AF 49(638)-1024, SRI Project 3578 for Air               Researching Learning in Virtual Worlds. Peachey, A,
    Force Office of Scientific Research, Stanford Research                 Gillen, J, Livingstone, D, Smith-Robbins, S. (eds) UK :
    Institute, Menlo Park, Ca., October 1962.                              Springer
[2] Jacko, Julie A., and Andrew Sears, eds. 2003. The Human-
    Computer Interaction Handbook: Fundamentals, Evolving
    Technologies and Emerging Applications. New Jersey:
    Lawrence Erlbaum Associates, Publishers. pg. 3.
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Augmenting Compassion Using Intimate Digital Media to Parallel Traditional Developmental Approaches

  • 1. Augmenting Compassion Using Intimate Digital Media to Parallel Traditional Developmental Approaches Christine Rosakranse Stanford University Oakland, CA rosakranse@alum.mit.edu ABSTRACT “think as no human brain has ever thought and process data in a This paper describes a framework for augmenting human way not approached by the information-handling machines we compassion and the possible directions for research in this area know today”[2]. Engelbart believed technology could augment with a focus on using inimate digital media with ambient human intellect by developing “an integrated hierarchy of intelligence. cooperative mancomputer process capabilities.” This would “step-up” the mental abilities of a person level by level to be able to handle more complex thought processes. He also Categories and Subject Descriptors explains, “We refer to a way of life in an integrated domain H.5.1 [Multimedia Information Systems]: Evaluation and where hunches, cut-and-try, intangibles, and the human ‘feel for methodology. a situation’ usefully coexist with powerful concepts, streamlined technologies and notation, sophisticated methods, and high- General Terms powered electronic aids”[1]. Measurement, Documentation, Design, Experimentation, While some research and development in this field has Human Factors, Standardization, Theory. discovered methods for augmenting human intelligence as per the recommendation and work of these scientists and engineers, Keywords another facet of our potential has been less closely researched Compassion augmentation, intimate digital media, due to a lack of a clear and concise quantifiable representation. interconnectivity, ambient intelligence. This particular facet comes in the form of developing compassion. In fact, to some extent, technology is causing a disintegration within the empathic continuum. 1.INTRODUCTION One unfortunate consequence of the increasing sophistication As technology improves and we find ourselves more capable of and ubiquity of technology has been the general reduction of complex problem solving when working in conjunction with empathy and compassion in everyday life. Due partly to the these technologies, the emotional components of our distracting effect of mobile computing, the average individual development must also be addressed. Along with amplifying disconnects from his or her immediate environment and the intelligence, our cognitive hemispheres must become a more people within it in favor of communication with a small network balanced. Luckily, the plasticity of our mental architecture of nonadjacent friends, either through phone, text, chat or e- makes this a distinct, if not also necessary, possibility in human mail. They are not necessarily engaged with the space and evolution. people around them and do not actively pay attention to, While it was historically seen as the realm of parents and family empathize with, or feel compassion for others in the immediate (in society at large) to instill compassion and empathy, several vicinity [Nass]. proponents have come to the fore regarding compassion augmentation based in the realm of science, including the Dalai In order to reverse the trend of empathic fragmentation that Lama, Lappé, and Ekman [3]. leads to lower levels of everyday compassion, the neural mechanisms behind compassion development must be revealed In starting the search for methods that augment human and methods for augmenting compassion must be designed and compassion using digital means, many avenues present researched based on those functions. This would then allow us to themselves. One useful place to begin is with the traditional introduce a new level of social awareness into our technological methods developed by cultures around the world. dynamic by way of an ambient intelligence that leverages intimate media to effect both the level of concern and intimacy 2.DEVELOPING A FRAMEWORK felt by an individual towards others. 2.1Theoretical Grounding To fully develop human potential, all resources available must Using the precedents set by Emotional Design, as it has begun to be utilized to that end, including digital media. Licklider, see an upswing as a mainstream approach by realizing that Ashby, and Engelbart have all written on the subject of emotion does play a role in interaction, and Value-sensitive augmenting or amplifying human intellect [1,2]. Licklider Design, which also adds weight to the implications of interface (1960) defined a concept called “man-computer symbiosis”, a design, a Grounded Theory Approach with selective coding is system whereby humans and computers work in conjunction to
  • 2. suggested for the initial development of this research b. The cohesion of relationships might also be revealed framework. during the studied, and linked to effectiveness. Following the format for research performed to augment human c. Neural integration represents the amount of the reflective intellect, the objective of this study, which includes the previous component included. This is directly related to the amount suppositions and conjectures, is to discover the factors that of reflection facilitated by the interface design. determine a given individual’s level of compassion and to develop methods that would act to augment human compassion d. A “natural” interface (ambient intelligence) is also by paralleling traditional approaches. important for optimal effectiveness. Obvious glitches cause the participant to disconnect from the experience itself. In this specific case, the use of intimate digital media provides a basis for further study and parelleling the Buddhist compassion III. Change to level of compassion (as a temperament, includes practice of Metta provides a sample structure for research the change to the activation energy required to enter a design. With this approach we can use observational analysis to compassionate state) create conceptual categories to define types of interaction with intimate digital media as a first step to gradually refine and IV. Resultant action (prosocial behavior, including degree of reevaluate these connections in a more formalized research spontaneity and unbiasedness, or measures from fMRI) setting. The elements of engagement with this media can be placed into 3.LITERATURE REVIEW the following categories: In researching methods for the development of empathic concern, we find that the syncretic nature of visceral, affective, 1) perceptual/cognitive somatic, and cognitive interactions creates a complex system of 2) physiological emergent emotional phenomena. Accounting for these intricacies within a research design becomes problematic 3) conscious or reflective coherence without first determining the proper vocabulary to accurately 4) emergent/transcendent represent the nature of this system. Drawing from the realm of With these categories of engagement in place, testing the level mathematics provides one source for descriptors. Daniel Siegel, of interaction versus the level of change or augmentation in in his book The Mindful Brain, using complexity theory compassion becomes a matter of defining sound methodologies specifically, explains the logic of our human systems by writing for measuring this state or temperament in a quantifiable that “an integrated state enables the most flexible, adaptive, and manner. stable states to be created within a dynamical, complex system.” 3.1Lexicon The definition of compassion in our modern lexicon remains nebulous within the context of social interaction. Whether it is an emotion, sentiment, temperament, or feeling has not yet been concretely determined. Compassion requires a more stringent classification to include elements of behavior that compose compassion, empathic concern, and kindness as well as determining the scientific methods for measurement. In order to fully encompass the nature and magnitude of these possibilities, we may borrow from the lexicon of quantum physics, the fields of mathematics, specifically complex dynamics, and chemistry to allow for a more robust set of terms to describe intelligence and compassion augmentation. The Figure 1. Compassion as the result of concern and intimacy initial step of determining terminology is key because any Even with this grounding, there is still a gulf between science further study would require a sound grounding in what factors and the humanities in terms of determining which components effect compassion levels and how they do so. Within the of a human’s behavior, specifically those relating to compassion context of interactive and intimate digital media, these factors development, can be effected by technology. However, the may be counterintuitive or may include non-trivial emergent overall process under review would be the following: properties. Having a more exact vocabulary would undermine semantic ambiguity and allow for a cross-communication I. Exposure to intimate media stimulus (classified by valence between fields. and type of interaction, i.e. pictures of friends at a social Some of the difficulty in soundly defining the concepts relevant gathering), with the interspersion of different types of pictures to compassion augmentation stems from the family-only II. Cognitive processing (conscious, subconscious, unconscious) approach normally taken for the development of compassion in a child’s life. It is often seen as the responsibility of parents and a. Within the research design, we must check for initial families to engender this value. Beyond childhood, only attunement prior to an attempt for protracting, expanding, or societal norms act to regulate compassion. The exact nature of proliferating the feeling of compassion towards others (also compassion is also nebulous enough within our society as a known as secure attachment). whole to defy easy definition. Definitions for compassion describe a semantic range of possibilities including awareness (purely knowledge), an emotion, or a feeling. Examples where
  • 3. the ambiguous language is most obvious include the chapter on Also of great relevance is the concept of arousal as it pertains to The Nature of Compassion in the book Emotional Awareness, the effectiveness of a given interface to cause change within the which is a conversation between the Dalai Lama and Paul participant. Ekman[3]. As Ekman and the Dalai Lama discuss how compassion may or may not be considered an emotion, the Dalai Lama explains, 3.2General Approaches for Measurement “Once the person experiences this heightened compassion, his or her compassion retains that kind of tone throughout the day...” Only when this “emergent” mode of thinking is combined with Ekman argues against this by explaining that moods are the constantly growing lexicon provided by evolutionary biology transitory and, therefore, compassion cannot explained with the and advancements in brain research can we begin to express the definitions of mood or emotion. However, taking the interconnected nature of neurological development. neurological definition of mood and emotion into account, one could argue for the term temperament as a desciptor for the The development of empathic concern itself involves several long-term nature of this change. facets of interaction that build upon each other, an evolution that is cognitive, emotional, and physical. In addition to initial The word nature itself is used colloquially. However, nature has instances of secure attachment, later stages of life include the the connotation of being unchangeable and fixed. For now, the development of a self-regulating equilibrium. term temperament will be used in this paper to describe compassion, in that it is a sustained perceptual filter that Siegel later describes a triad of mental well-being as including governs the overall level of compassion of an individual as well “coherence of mind, empathy of relationships, and neural as the level of spontaneity and unbiasedness related to prosocial integration,” with implications arising from the possible actions (kindness, sympathy, etc.). This definition is further interplay between these traits. If one apex of this triangle is explained in section 3.1.3. In a similar lexical vein, creating a actively modulted, do the others follow suit to a certain degree long-term temperament involves lowering the activation energy or not? for a compassionate state. Key ideas for further development include the following: Reviewing current research into related topics, including developing empathy in children, compassion meditation studies, Defining compassion as a temperament that can be altered and studies into nociceptive capacity, and compassion fatigue developed. psychometric testing, has revealed three general approaches to Creation thereof lowers the activation energy required for testing for elements of the temperament of compassion, as well prosocial behavior Using this terminology from chemiastry as related elements of psychological development. provides one Emergent phenomena reveals multiple sources of influence for 3.2.1Cognitive/Physiological Analysis Brave and Nass have indicated that the level of activity in the this creation. limbic and cortical regions of the brain relate to an individual’s Intimate media (of varying valence) may be used to modulate empathic responses [2]. In their work, Brave and Nass reveal the the neural networks associated with compassion development. underlying mechanisms of emotion that stem from the Specifically, Tucker, Luu and Derryberry have demonstrated connections between the thalamus, the cortex, and the limbic how “intimacy modulates the neural response of empathy for system. The thalamic-limbic pathway is responsible for the pain.” primary emotions, while secondary emotions “result from Reflective coherence is a necessary component of compassion activation of the limbic system by processing in the cortex.” development [Tucker, Luu and Derryberry, Rueda, Kabat-Zinn, They then go on to cover the debate over whether or not emotion Ackerman]. This allows for neural integration of what is is innate or learned. Regarding this debate, Brave and Nass experienced as it changes middle prefrontal function. Siegel describe the middle of the two extremes where “the limbic explains that reflection included the three following facets to system is prewired to recognize the basic categories of emotion, function: ”receptivity, self-observation, and reflexivity.” but social learning and higher cortical processes still play a The inclusion of these components of development in an significant role in differentiation.”. In short, between the realm ambient intelligence would allow for a more consistent exposure of pure emotion and pure cognition lies the key for compassion to the stimuli, which may lead to faster and more prolonged development. Name that more evolved neural structures “did not changes. replace the hindbrain, but rather modulated its function, largely through inhibitory control.” In accordance with our Additionally, compassion augmentation represents a form of neuroplasticity, certain neural structures developed during early “cognitive hybridization.” As defined by Andy Clark, “Some childhood can be altered [Lutz, et al.]. technologies constitute a cascade of mindware upgrades - cognitive upheavals in which the effective architecture on the The experiment in the article entitled Regulation of the Neural human mind is altered and transformed” [4]. This is similar to Circuitry of Emotion by Compassion Meditation: Effects of the concept of encephalization as presented by Tucker, Luu, and Meditative Expertise used functional magnetic resonance Derryberry [5]. “Encephalization is a concept that is imaging (fMRI) to measure differences in brain activity between complimentary to the construct of terminal additions. It novice and experienced meditators, those having 10,000 plus describes how functions of more primitive neural structures hours of Buddhist compassion mediation practice [5]. This paper were elaborated with more recently evolved terminal identifies activity in the limbic region associated with increased additions[6].” levels of compassion in buddhist monks with over 10,000 hours of compassion meditation practice. They were asked two
  • 4. alternate between actively generating a condition of compassion The dimensional theories using arousal and valence were also mediation and refraining from the practice. used during the Compassion Mediation study and with In this case: correlational results. This would support that for further research, where any self-reporting is necessary, compassion “The meditative practice studied here involves the should be tested as a temperament emergent from a two- generation of a state in which an “unconditional feeling of dimensional space of “conscious emotional experience” [7]. The loving-kindness and compassion pervades the whole mind as a key lies in consistent intention and progression. way of being, with no other consideration, or discursive thoughts” ... According to the tradition, as a result of this How much we relate to someone else or engage with them practice, feelings and actions for the benefit of others arise correlates to the amount of intimacy we feel when interacting more readily when relevant situations arise. Our main with or thinking of that person. We are more intimate with hypothesis was thus that the concern for others cultivated loved ones than with strangers and this translates into how much during this meditation would enhance the affective responses to empathy we feels towards them and how much compassion we emotional human vocalizations, in particular to negative ones, can generate for that person. Cheng, et al. in their article and that this affective response would be modulated by the “Love hurts: An fMRI study” describe the mechanism of degree of meditation training.” intimacy “as including the other in the self...” They specifically studied empathy of pain, looking at the neural network involved They analyzed the areas of the brain associated with empathy in the “pain matrix”. including the insula cortex and the somatosensory cortex. The data support their main hypothesis, namely that “the brain They discovered that not only does imagining a love one in pain regions underlying emotions and feelings are modulated in cause greater activity in the pain matrix, but it also causes less response to emotional sounds as a function of the state of activation in those regions associated with distinguishing self compassion, the valence of the emotional sounds and the degree from the other, such as the medial prefrontal cortex (MPFC) of expertise”[5]. which is involved with an individual’s Theory of Mind, One interesting way to see these results is to acknowledge that “allowing overlap between self and the other”. the meditation itself, over time, changes the neurology of the From the direction of compassion development, one obstacle to practitioner in such a way that the empathy and compassion empathic growth towards strangers rests in difficulty of evoking become more automatic and spontaneous. In the section on another’s perspective. Specifically, as those portions of our Effects of Affect: Attention, Brave and Nass state, “people also neural network are dampened in activity when we think of often consciously regulate mood, selecting and attending to strangers, how can we overcome that in a productive way that stimuli that sustain desired moods or, alternatively, counteract fosters compassion development without interrupting necessary undesired moods” [6]. This might prove to be insightful for thought processes? informing experimental design by suggesting the role of intention and prolonged exposure to compassion-based stimuli. Siegel also suggests “that a developmental psychopathology approach to problems such as empathy may be facilitated by an Compassion meditation would then put people in a more evolutionary-developmental analysis of neuropsychological sustained compassionate temperament. The definition of mood mechanisms of attachment and self-regulation.” The also defines some of the elements of compassion. “Moods...are combination of these two elements leads to compassion nonintentional; they are not directed at any object in particular augmentation and having one without the other does not allow and are thus experienced as more diffuse, global, and general.” for optimal development. Precursors to empathic expansion This would seem to be the case with long-term practitioners of would then include both an initial attunement or secure compassion mediation. It becomes a “way of being.” attachment and the development of cognitive skills associated Brave and Nass support this by saying, “Intense or repetitive with reflective thought. Siegel explains, “The evolution of the emotional experiences tend to prolong themselves into neural mechanisms that integrate pain/distress motive with moods”[6]. The Lutz, Johnstone and Davidson study used fMRI vocalization lays the foundation for understanding the vertical results to measure affect, but Brave and Nass also suggest other integration of attachment and regulation for parent/infant bonds methods for doing so, including electroencephalogram (EEG) to that can then be extended to more general social bonds. []” test neurological responses, autonomic activity, facial Without an initial bond with a parent, other caretaker, or friend expression, voice, self-report measures, and affect recognition later interpersonal attunement becomes more difficult, and by users. would remain outside the scope of this study. Depending on the conditions of the study, these methods for testing affect differ in efficacy. The Compassion Mediation study did not use behavioral analysis during the testing because the meditators informed them that this would interfere with the meditation process itself. So they has to rely on the fMRI measurements and a certain amount of self-reporting. Self- report measures, in particular, suffer from a problem with temporal relevance. Brave and Nass point out that “questionnaires are capable of measuring only the conscious experience of emotion and mood. Much of affective processing, however, resides in the limbic system and in nonconscious processes.”
  • 5. 3.2.3Psychometric (Self-reporting) Measures In developing a test for compassion so that quantitative results can verify any changes over time, several parallel types of testing present themselves as possibilities. To first determine the level of intial secure attachment, the Adult Attachment Interview (AAI) can be used as it is “akin to an assessment of the reflective aspects of midfulness.[]” Similarly, the Positive and Negative Affect Schedule (PANAS) as a test for mood could provide the basis for determining the type of affect that the digital intimate media has on the subject while an additional compassion test would be necessary to correlate that affect with a change in temperament equivalent to compassion development [11]. However, the most direct method of testing would involve the participants' changing of tags as related to changed levels of compassion felt toward the pictured subject. Additionally, one method used to discover compassion in nurses is a compassion fatigue test developed for caregivers. This might prove useful as a before and after test to determine change in overall mentality[12]. Figure 2. Steps for Change in Neural Architecture 4.PROPOSED RESEARCH DESIGN 3.2.2Behavioral Analysis The generation of a compassionate mood rests in two dimensions: concern and intimacy. Concern can also be called After a participant is exposed to an initial stimulus of a picture caring or more specifically empathic concern. Intimacy can also of a “loved one” or their closest associate (mother, best friend, be understood as the level of connectedness one person feels etc.), they are then asked to perpetuate the feeling of with another or with the process itself of compassion compassion (at the same intensity/valence) while viewing development. Therefore, it must be taken into account that pictures of friends, strangers, and “enemies”. The fact that we intimacy in this case refers to both the nature of the media can develop a sense of connection with someone we have never presented for constructive reflection and the space or met has been well established in the literature (Lombard and environment in which it is presented. Both have implications for Ditton, Rafaeli, Parks and Floyd, etc.). As this type of research design. connection is created primarily during a cognitive process, it can be called sociomental (Chayko and Zerubarel, 1993). Neurologically, it is interesting to note that the very mechanism which allows us to function in everyday life by allowing us to realize that others can hold views contradictory to our own, 4.1Research Design called the Theory of Mind, keeps human beings from fully being able to see another as self. This separation, key to social In order for this system to have the greatest efficacy, the development and lacking in autistic individuals, provides a pictures must be drawn from the participant’s life. The creation boundary that cannot be overcome. Complete autonomous of an interface that leverages readily available intimate digital functioning would then be the other extreme of the media, such as pictures stored online, combined with connectedness spectrum. categorization methods, such as tagging and grouping, is the Several studies have tested subjects by utilizing behavioral first step. analysis to reveal the presence and levels of compassion. The question of whether or not empathy is, as related to compassion, hard-wired into the brain has been tested. Frans de Waal also writes about kindness from the evolutionary perspective [8]. Another experiment with more direct human relevance discovered that when participants were given money to use, giving the money away to another person made them feel more satisfied and happy than using it for their own personal consumption[9]. Whether or not altruism directly relates to compassion or can be seen as a resultant action of a compassionate state would also have to be further studied. Testing within a school setting has also provided some concrete evidence of the effectiveness of teaching children empathy and compassion. The Second Step Program by the Committee for Children in Seattle teaches children empathy and measure success with lower reported incidents of bullying and school violence [10].
  • 6. track the participants’ progress, as pictures change in level of compassion felt. A more rigid study can be performed using fMRI readings to quantify the change in neural activity of those regions of the brain associated with compassion. This also follows from Siegel's summation, “But disrupting the usual forms of personal identity within awareness may involve large- scale assembly alterations on a larger and more diffuse level that perhaps could be detected with careful computer assisted electrical measurements of whole system integration.[]” 5.GOALS AND FURTHER RESEARCH As technology becomes more advanced, allowing for actual intellectual “amplification”, we must counter this with the augmentation of compassion in order to balance out the human equation. As it is now understood that certain emergent phenomena occur within the brain as well as effecting the outside world, we may expect to find a terrific potential for growth and mental evolution at the intersection of intellect and compassion. One specific arena for further research involves the incorporation of additional types of digital media into the compassion augmentation process, as well as the incorporation of these methods with ambient intelligence, perhaps having something akin to a compassion light or signifier. The nexus of science and art has always been a fascinating space for conjecture, but, as the sphere of science grows to include room for what once seemed to be purely metaphysical concerns, the research is finding ways to ground the effects of arts in a scientifically meaningful vocabulary. The process, however, has just begun. 5.1Ambient Intelligence and Intimacy Setting: Initial studies are to be performed in a lab setting, with Whether in an interactive digital environment such as Second the ultimate goal being integration into the home environment Life, in an at-home setting, or in an immersive “real-world” through a computer interface or digital photo frames. environment such as a multimedia museum exhibit, the exact nature of an ambient interaction may prove vital to compassion Steps: Participants are asked to go through their photostream, augmentation and this should also be taken into account during tagging each photo containing a person with the level of the framework development process. compassion they feel towards that person. In order to avoid complex interference, only those pictures with one person One of the more direct forms that this interaction could take is should be used. Level One would represent those closest to the with a digital photo frame located somewhere in the participant's participant (center point in the diagram, see diagram). Level living environment. With photographs cycling through from Two represents friends. Level Three are strangers (which are “loved ones” to include friends and then strangers, the pulled from random pictures, not from the participant’s participant can use active reflection to perpetuate feelings of photostream). Level Four are “enemies”, those people to whom compassion to the unknown people in their streaming the participant shows an aversion. photographs. This can then be correlated to a compassion light The tags will allow the application to show the participant Level or signifier/indicator with the local environment that reminds One pictures first. It is important to have the participant reflect the participant of that temperament experienced during the on the feelings that are aroused by the picture, specifically that exercises. of compassion. This allows for intrapersonal attunment, one There are several communities in Second Life already devoted aspect of which is the alteration of self-other perspectives. to teaching in new ways specifically designed for an immersive After a preset period of time, the Level Two pictures will be online experience that would also constitute an ambient shown and the participants will be asked to perpetuate that intelligence. The London Knowledge Lab, Institute of initial level of compassion to these pictures, as well as they can. Education, University of London, ran a research project entitled In order to most closely parallel traditional techniques, the first Learning from Online Worlds; Teaching In Second Life where sessions should only include Level One and Two pictures. they taught sessions within that context [14]. The viability of Once the intensity of compassion for Level Two draws near that such an approach is increasingly proven by such experiments, of Level One, then Level Three pictures should be introduced especially as matters such as presence, trust, reciprocity, and so on to Level Four. intimacy and goal-oriented learning are imbued within the system. Measurements: As computing becomes more ubiquitous, questions regarding propriety and intimacy come to the fore. Exactly how does one For initial assessments, self-reporting measures will be used to distinguish between private and public information displayed in
  • 7. a public space? As social networking continues to grow to Additionally, if a disconnect from a common humanity lessens include more personal sharing, what defines publicly available compassion or hinders its development, then key to developing information anyway? In Daniel Russell’s paper “Appropriate compassion in others would be creating a palpable connection to Expressions of Intimacy: Lessons of Digital Jewelry and Large others and, thereby, to humanity in general. With interactive Displays” he draws conclusions related to these issues from two digital media, the user changes from passive receptor of ends of the ubiquitous computing spectrum. information to co-creator, completing a cycle of connection and At the USER Lab at the IBM Almaden Research Center, his creating a subsequent positive association. team created “e-rings” with LEDs that display information Several additional terms can be introduced at this point: based on one’s “personal state.” This could include a wide range of inputs from receiving an e-mail from a certain person to stock The amount someone can interact with a piece is agency. prices. A digital jewelry box serves as the device interface for Affordance is the quality that allows someone to perform an changing display behavior. E-rings display information in a action. public way, but the definition of the display (what a certain color means to the user) remains private. This is one way of 5.3Extending the Framework creating a boundary between public and private information as Additional elements and reference questions can be added in opposed to a pager, which provides public information only order to develop a more robust version of compassion when the user acknowledges it (beeping, flashing, etc.) and augmentation. One last component that may increase the range hides the exact message in the display. of research possibilities involves questions from the ABE Before entering into the discussion of large displays, Russell (Appreciation of Beauty and Excellence) as this approach may shares one interesting insight regarding the social signals also prove relevant to the investigation [15]. In their research, provided by pagers (which could easily include smart phones). Peterson and Seligman find ways to measure if a “person feeling Russell writes that looking at a pager “connotes a sense of oneness with the universe, a sense of truth, an inability to importance about an information feed into the wearer’s life that express experience in mere words, and a vividness and clarity of exceeds the need to pay complete and active attention to live, sensations and perceptions.” face-to-face interaction.” Of course, this can also be related to One of the personality characteristics that correspond with an someone’s perceived ability to multitask effectively. appreciation of beauty includes an openness to new experiences. To test the manner in which users interact with a large display, This also provides another direction for continuing research. Russell and his team created IM Here. While instant messaging is normally considered private, this method of display clearly With our current approach we will use observational analysis to draws these conversations into a public space. In the case of IM create conceptual categories to define types of interaction with Here, in order to create a sense of intimacy, the chat sessions are digital intimate media as a first step to gradually refine and allocated a small portion of the overall display space. reevaluate these connections in a more formalized research Russell determined that positioning, scale, physical design, and setting. Future research includes testing the change in levels of societal norms defined the “public vs. intimate characteristic.” compassion of those exposed to interactive digital media over Implications from this can inform design for ambient time (designed with the results from this research in mind). We information systems as well. will also be able to research whether or not having a reflective component is necessary and whether or not affect is an issue of Questions for further research that directly effects the ability to intensity versus duration. integrate intimate media within a public environment include: To what extent are public spaces capable of intimacy? 6.CONCLUSION For which experiences is intimacy required and to what extent? While compassion may or may not be our “natural” attitude towards others according to differing traditions, it can be noted 5.2Interactive Digital Media as Co-creation that societal constructs, on the whole, do not necessarily support The theory that art can effect the human mind has long been compassionate behavior, favoring instead a market/perceived held by artists. The connection between digital interactive art, worth-based social structure. Compassion, however, can be improving a user’s level of empathy, and reducing stress has promoted and developed within an individual’s mental been made by artists such as Barbara Buckner in her article architecture through various means, including those involving “Healing Interactions and Interactive Digital Art” [13]. intimate media and ambient intelligence. In combination with the standard forms of creative expression, current technology allows for the addition of interactivity and In regards to certain academic traditions, these particular means may lead to a feeling of interconnectivity with the artist or can go by other names such as “facts”, in the context of Lewin’s others as represented by the project. In the words of Barbara field theory. Those “facts” which are capable of changing a Buckner, “the user becomes cause in the scenario...The user person’s mental state towards a more stable temperament of builds an iterative cycle of aesthetic relationships, and through compassion have not yet been fully explored. this cycle of perception and co-creation, fulfills the meaning of the work.” It is this aspect of interactive digital art that would Within the realm of developing technologies and interactive parallel the intentional facet of compassion augmentation by digital media specifically, those factors regarding interaction, other means, including meditation. “The user is accepting user experience design, content, context, intimacy, and empathy responsibility for co-creating unity through cause and effect.” are of special interest. The complex nature of multi-faceted interaction towards compassion augmentation provides an As opposed to passive forms of artistic exposure, having the exciting milieu for further exploration and study. user become participant introduces them to the themes inherent in the artwork, such as harmony and integration, from the It is the responsibility of artists/engineers/scientists to develop standpoint of a creator.
  • 8. and reinvest knowledge continually within an iterative process [3] Ekman, Paul, ed. (2008) Emotional Awareness: overcoming towards the augmentation of the human intellect as well as the obstacles to psychological balance and compassion: a towards the augmentation of compassion, as the two act to conversation between the Dalai Lama and Paul Ekman. balance human evolution towards a sustainable future. We, as Henry Holt and Company: New York. Pgs. 139-184. humans, have the choice to use our emotions, sentiments, and [4] Clark, Andy “Natural-Born Cyborgs?” (2003), The New moods in order to modify our behavior. In their work, Brave Humanists: science at the edge, (A Barnes and Noble Book: and Nass reveal the underlying mechanisms of emotion by New York). (pgs. 67-78). ed. John Brockman. explaining the connections between the thalamus, the cortex, and the limbic system. Others have continued along this path [5] Lutz A, Brefczynski-Lewis J, Johnstone T, Davidson RJ towards discoveries that allow us to pursue true compassion 2008. Regulation of the Neural Circuitry of Emotion by augmentation. Compassion Meditation: Effects of Meditative Expertise. PLoS ONE 3(3): e1897. doi:10.1371/journal.pone.0001897 We now know that the thalamic-limbic pathway is responsible for the primary emotions, while secondary emotions “result [6] Brave, S., & Nass, C. 2007. Emotion in human-computer from activation of the limbic system by processing in the interaction. In Sears, A. & Jacko, J (Eds.). The Human- cortex.” While some debate still exists over whether or not a Computer Interaction Handbook: Fundamentals, Evolving given emotion is innate or learned, for the purposes of Technologies and Emerging Applications, 2nd Edition. (pp. conceptualizing a framework, the mechanism behind the 77-92). Lawrence Erlbaum. compassionate temperament will be understood as malleable due [7] Peterson, C., & Seligman M. E. P. 2003. Values in action to the plastic nature of our mental architecture. classification of strength. Retrieved November 5, 2009, Regarding the ability to develop compassion by entering from http://www.ppc.sas.upenn.edu/viamanualintro.pdf meditative states, the experiment in the article entitled [8] Phillips, Adam and Barbara Taylor. 2009. On Kindness. Regulation of the Neural Circuitry of Emotion by Compassion Farrar, Straus and Giroux. Meditation: Effects of Meditative Expertise used functional magnetic resonance imaging (fMRI) to measure differences in [9] Lappé, Frances Moore. Living Democracy, Feeding Hope. brain activity between novice and experienced meditators, those First Aired: 5/11/2009, 59 minutes. http://uctv.tv/search- having 10,000 plus hours of Buddhist compassion mediation details.aspx?showID=16447 practice. Conclusions can be drawn from this they may inform [10] Holsen, I., Smith, B., & Frey, K. S. (2008). Outcomes of the design of compassion augmentation systems. the social competence program SECOND STEP in The time has arrived for compassion augmentation and, in this Norwegian elementary schools. School Psychology digital age, with our astounding level of interconnectivity, the International 29(1), 71–88. opportunity to utilize technology for this purpose cannot go http://www.cfchildren.org/programs/ssp/overview/ unrealized. Augmenting human intellect as a theory and [11] Crawford, John R. and Julie D. Henry. 2004. The Positive aspiration has itself been itself further augmented to suggest that and Negative Affect Schedule (PANAS): Construct validity, all facets of society must come together and work towards a measurement properties and normative data in a large non- common goal. Creating a framework for future compassion clinical sample. British Journal of Clinical Psychology augmentation research the first step. In order to balance the (2004), 43, 245–265. (http://www.abdn.ac.uk/~psy086/dept/ human equation, prosocial behavior promoted by the pdfs/BJCP_2004_PANAS.pdf) temperament compassion should be placed alongside [12] B. Hudnall Stamm, 1997-2005. Professional Quality of intelligence in our search for human augmentation. With a Life: Compassion Satisfaction and Fatigue Subscales, R-IV sound lexicon for development and concrete designs for (ProQOL). http://www.isu.edu/~bhstamm analysis, the path to augmenting human compassion is now more clearly defined. [13] Buckner, Barbara. "Healing Interactions and Interactive Digital Art - News and Project Statement". Afterimage. FindArticles.com. 02 Oct, 2009. 7.ACKNOWLEDGMENTS http://findarticles.com/p/articles/mi_m2479/is_3_29/ai_807 My thanks Professors Nathan Freier, Jim Zappen for their 57497/ support and review. Also, thanks to Christina Engelbart for her eye-opening correspondence. Thanks to Clifford Nass. [14] Fledman Barrett, L. & Russell. 1999. The structure of current affect: Controversies and emerging consensus. Current Directions in Psychological Science, 8(1), 10-14. 8.REFERENCES [1] Engelbart, Douglas C. 1962. Augmenting Human Intellect: [15] Carr, D. Oliver, M., Burn, A. (in press 2010) ’Learning, A Conceptual Framework. Summary Report AFOSR-3223 Teaching and Ambiguity in Virtual Worlds’, in under Contract AF 49(638)-1024, SRI Project 3578 for Air Researching Learning in Virtual Worlds. Peachey, A, Force Office of Scientific Research, Stanford Research Gillen, J, Livingstone, D, Smith-Robbins, S. (eds) UK : Institute, Menlo Park, Ca., October 1962. Springer [2] Jacko, Julie A., and Andrew Sears, eds. 2003. The Human- Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications. New Jersey: Lawrence Erlbaum Associates, Publishers. pg. 3.