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Taskflows for RPI Class


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information architecture deliverable for RPI project

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Taskflows for RPI Class

  1. 1. Sarah Diodato Jenese Gaston Paul Llanos Anne Miller Christine Rosakranse Site Map and Taskflows Suburbandale, NY Public Schools Information Architecture RPI Spring 2008 [email_address]
  2. 2. <ul><li>Detailed Site Map </li></ul><ul><li>Dynamic calendar organized with/by metadata easily searchable - and findable </li></ul><ul><li>“ Chunking” wireframe reworked for a square format </li></ul><ul><li>Client feedback led to revamping 3 of original 6 personas to better address the needs and potential challenges of users </li></ul><ul><li>Discovered areas that would benefit from password protection </li></ul>Overview
  3. 3. Here Where are we, IA-wise?
  4. 4. Wireframe:
  5. 5. Wireframe: includes searchable metadata by date, type
  6. 6. Dynamic Calendar:
  7. 7. Site Map:
  8. 8. <ul><li>Has two daughters, Rachel, 13, and Melissa, 10 – one in elementary school and one in middle school. </li></ul><ul><li>Stay-at-home Mom, very organized. </li></ul><ul><li>Very involved in school activities for both children. </li></ul><ul><li>Fairly Web savvy – uses Google and social networking Web sites. </li></ul><ul><li>Often calls the district office or makes appointments with teachers for questions and concerns. </li></ul>“ My kids are my life, and their education is my top priority. I want to do everything I can to help them succeed and be safe .” Susan Marsh – Helicopter Parent Persona summary
  9. 9. Daughter Rachel going on honor society trip to NYC Susan is worried; not sure if 13-year-old is ready or if she will be well supervised Wants to chaperone herself, but needs to stay home to watch younger child Met in person with teacher organizing trip for reassurance, but would still like to remain in contact as much as possible Would like a copy of the itinerary of the trip; too late to get it from school office “ My kids are my life, and their education is my top priority. I want to do everything I can to help them succeed and be safe .” Susan Marsh – Helicopter Parent Task summary
  10. 10. Step 1: Locate Suburbandale Web site using Google. Step 2: Click on link for Junior High. Step 3: Locate events calendar. Step 4: Click on link for trip in events calendar. Step 5: Click “More details” link. Susan Marsh – Helicopter Parent Task flow
  11. 11. Step 6: Not a registered user; must click “New user? Register here.” Step 7: Fill out profile form and enter student’s pin number. Step 8: Check e-mail for password. Step 9: Go back to Junior High calendar. Step 10: Click on link for trip in events calendar. Step 11: Click on “More details” link. Step 12: Enter username and password at prompt. Step 13: Download PDF of itinerary. Susan Marsh – Helicopter Parent Task flow
  12. 12. <ul><li>Single, working dad with son, Todd, 17, who is a star on the basketball team. </li></ul><ul><li>Works from home two days a week. </li></ul><ul><li>Hopes that his good grades and talent will lead to an athletic scholarship. </li></ul><ul><li>He collects clippings about his son’s games that are published in the local newspaper and follows his son’s statistics closely. </li></ul><ul><li>Robert is very Web savvy, has a high-speed connection at home. </li></ul><ul><li>Keeps track of school info through the usual district mailings and by communicating with Todd. </li></ul><ul><li>Also connects with other parents of students on the basketball team during games. </li></ul>“ I am very proud of my son – he has a bright future ahead of him.” Robert Chancey - Parent
  13. 13. <ul><li>Worries about his son’s college prospects </li></ul><ul><li>Wants more information about the college entrance process for him and his son </li></ul><ul><li>Plays fruitless phone tag with the guidance office thanks to his work schedule </li></ul><ul><li>Goes online to learn more about starting to think about college for his son </li></ul>Robert Chancey - Parent Task Flow
  14. 14. Step 1: Open browser and type in Web address. Step 2: Click on link for high school. Step 3: Click on college planning section. Step 4: Click on link for events calendar. Step 5: Click on links for events of interest. Step 6: Fill out online registration for events of interest. Robert Chancey - Parent Task Flow Summary
  15. 15. <ul><li>13-year-old new to district </li></ul><ul><li>Wheelchair-bound student has special needs </li></ul><ul><li>One of three kids in a single-mom family that moves often </li></ul><ul><li>Wanting to be independent and not a burden on his mom, Jonathan likes to familiarize himself with the policies and accessibility issues of his new school </li></ul><ul><li>Gifted writer already on his third computer, on MySpace to keep in touch with friends from his last school, starting to use Facebook </li></ul><ul><li>Thinking about a summer job, but unsure what he can do </li></ul>Jonathan Harris - Student Task Flow “ Sometimes my wheelchair doesn’t, like, rock, but it doesn’t slow me down. I wanna do the first wheelie on the moon!”
  16. 16. Step 1: Perform search for Suburbandale schools and click on top hit Step 2: Click on “New to Area?” link Step 3: Click on Maps and facilities through left navigation menu Step 4: Click on Suburbandale middle school link Step 5: Go back to new to district navigation menu Step 6: Click on wheelchair link Step 7: Find resources and online enrollment for fall semester specific for handicap students Step 8: Print out necessary forms and bookmark link to handicap resources Jonathan Harris - Student Task Flow Summary
  17. 17. <ul><li>Continue brainstorming and testing scenarios </li></ul><ul><li>Interview users or observe them performing tasks in their everyday environments </li></ul><ul><li>Additional data will enable team to develop a more detailed wireframe, conduct additional, deeper usability tests </li></ul>Next Steps
  18. 18. Here Where are we, IA-wise?