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Episode 305: Managing
Stakeholders as Clients
PMI, PMP, CAPM, PgMP, PMI-ACP, PMI-SP, PMI-RMP and PMBOK are trademarks of the Project Management Institute, Inc. PMI has not endorsed and
did not participate in the development of this publication. PMI does not sponsor this publication and makes no warranty, guarantee or representation,
expressed or implied as to the accuracy or content. Every attempt has been made by OSP International LLC to ensure that the information presented
in this publication is accurate and can serve as preparation for the PMP certification exam. However, OSP International LLC accepts no legal
responsibility for the content herein. This document should be used only as a reference and not as a replacement for officially published material.
Using the information from this document does not guarantee that the reader will pass the PMP certification exam. No such guarantees or warranties
are implied or expressed by OSP International LLC.
2
In this interview we learn how Mario Trentim stopped the trend of failing
projects when he was a PMO manager by researching better ways to manage
stakeholders. We discuss an effective stakeholder management cycle and
framework as well as how to involve stakeholders in value creation.
Encouraged by the success of his findings Mario went ahead and wrote a book
about it. It is titled Managing Stakeholders As Clients: Sponsorship, Partnership,
Leadership, and Citizenship. He was invited to The PMI Global Congress to
present these findings because he won the prestigious Kerzner award, which
recognizes a project manager who most emulates the professional dedication
and excellence of Dr. Harold Kerzner.
Interview with Mario Trentim recorded at the PMI
Global Congress 2014 in Phoenix, Arizona.
3
At the PMI Global Congress 2014 in Phoenix, Arizona
4
To listen to this Interview you may go to:
Episode 305:
http://www.project-management-podcast.com/index.php/podcast-
episodes/episode-details/610-episode-305-managing-stakeholders-as-clients
Subscribe to The PM Podcast in iTunes:
https://itunes.apple.com/us/podcast/project-management-podcast/id79900698#
This Podcast Interview is brought
to you by:
http://www.project-management-
podcast.com/
5

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Episode 305: Managing Stakeholders as Clients

  • 1. Episode 305: Managing Stakeholders as Clients PMI, PMP, CAPM, PgMP, PMI-ACP, PMI-SP, PMI-RMP and PMBOK are trademarks of the Project Management Institute, Inc. PMI has not endorsed and did not participate in the development of this publication. PMI does not sponsor this publication and makes no warranty, guarantee or representation, expressed or implied as to the accuracy or content. Every attempt has been made by OSP International LLC to ensure that the information presented in this publication is accurate and can serve as preparation for the PMP certification exam. However, OSP International LLC accepts no legal responsibility for the content herein. This document should be used only as a reference and not as a replacement for officially published material. Using the information from this document does not guarantee that the reader will pass the PMP certification exam. No such guarantees or warranties are implied or expressed by OSP International LLC.
  • 2. 2 In this interview we learn how Mario Trentim stopped the trend of failing projects when he was a PMO manager by researching better ways to manage stakeholders. We discuss an effective stakeholder management cycle and framework as well as how to involve stakeholders in value creation. Encouraged by the success of his findings Mario went ahead and wrote a book about it. It is titled Managing Stakeholders As Clients: Sponsorship, Partnership, Leadership, and Citizenship. He was invited to The PMI Global Congress to present these findings because he won the prestigious Kerzner award, which recognizes a project manager who most emulates the professional dedication and excellence of Dr. Harold Kerzner. Interview with Mario Trentim recorded at the PMI Global Congress 2014 in Phoenix, Arizona.
  • 3. 3 At the PMI Global Congress 2014 in Phoenix, Arizona
  • 4. 4 To listen to this Interview you may go to: Episode 305: http://www.project-management-podcast.com/index.php/podcast- episodes/episode-details/610-episode-305-managing-stakeholders-as-clients Subscribe to The PM Podcast in iTunes: https://itunes.apple.com/us/podcast/project-management-podcast/id79900698#
  • 5. This Podcast Interview is brought to you by: http://www.project-management- podcast.com/ 5