2. VIETTEL AT A GLANCE
Viettel is recognized as one of the world's fastest growing telecom operators and a pioneer who has ushered in a telecommunications
revolution in recent years, transformed telecom services to a commodity for all social classes and to all rural and remote areas.
We enhance network quality and global coverage by valuable collaboration, strong relationship with reliable carriers and
technology partners around the world.
10
operating markets
84.4 M+
customers
10.8 Billion USD
revenue in 2015
15+
years of experience
25.000+
professionals
293,500 km
fibre-optic cables
The biggest provider of mobile services in Vietnam
and one of the fastest growing mobile service providers
in the world (according to Wireless Intelligence).
No 1 in mobile services in Viet Nam market with
63,300,000 subscribers.
The most powerful brand in Vietnam’s ICT industry as
voted by customers
Ranked 5th im Vietnam’s 500 biggest enterprises
(in 2014)
The first telecom company in Vietnam to provide
telecom service abroad.
3. VISIONS & MISSIONS
To dedicate best effort in continuous innovation and creation based on understanding every single need and want of customers
to improve quality of life.
To ceaselessly provide tailored products and services base on understanding of customers’needs and wants.
To ensure every individual customer to be listened, comprehended and contented.
To commit that every business growth and development are founded on society responsibilities.
To deliver best opportunities to employees to be florished, stimulated and encouraged for never-ending innovation as the key
element for corporation’s future development.
CORE VALUES
Keep discipline
System thinking
Embrace changes
Value innovation
Be a part of the second family
For years, we have partnered with global telecom companies and carriers to help deliver best telecommunication service quality
to their end-users, identify new opportunities for growth, and strengthen Business Corporation to burst sales results.
EASTTIMOR
4. We are proud to provide trusted international telecom services from core products (International Voice,
International Roaming and Wholesale Data) to the most advanced value-added services for Vietnamese
carriers, Viettel's affiliates and international partners.
VOICE
Viettel owns a world-class portfolio of International Voice solutions and
ability to reach every destination worldwide
ROAMING+
Viettel helps to drag all boundaries closer to your customers wherever they
are by strong connectivity and stable quality of our world hub system
GLOBAL CONNECTIVITY
Viettel offers effective and integrated solutions for international data
transmission with the latest and most secured technology
ICT - SOLUTION
Viettel provides ICT solutions of best practices and maintained flexibility
proven by our success.
Providing innovative telecom services and solutions, Viettel is trustworthy brand earning customer satisfaction and
enriching society.
Scattered interconnection network and long-term relationships with trusted telecom partners around the world help Viettel
serve customers the highest stability and most reliable International Voice services at competitive rates.
INTERNATIONAL VOICE
International voice
Services: Retail, Wholesales, International calling and VAS (ITFS, HCD, ISDN)
Quality:
- High quality guarantee routes that include TDM, IPLC, VOIP, IPX via over 70 direct Tier-1 interconnections and nearly 200
voice carriers around the world.
- CLI delivery guarantee, MSRN support and transparent voice to many destinations along with regularly monitoring other
KPIs quality benchmarks (ACD, ASR, NER…)
- Proactively identify and troubleshoot issues with 24/7 technical support
Coverage: Secure and reliable voice quality connection to terminate traffic not only to Vietnam but also towards all over the
world. Viettel ensure to provide superior customer care and support. .
Key features: Over 2.9 Billion minutes originated and terminated by Viettel group per year and transit nearly 1.3 billion
minutes hubbing traffic annually.
5. INTERNATIONAL SMS
International A2P Messaging
Service: A2P messaging - Monetizing A2P business from huge customer base with simplicity.
Coverage: Directly reach subscribers of 10 countries with only one connection.
Standard: Support SS7 and SMPP with VPN connection, unicode compatability, alphanumeric CLI.
International P2P SMS/MMS
Coverage: 800 networks/200 countries and territories.
ROAMING HUB
Viettel Roaming Hub
Coverage: Connected all 10 affiliate networks serving up to 25M+ subscribers in Asia, Africa and America.
Standard: Best collaboration for mutual benefits always play our top priority with competitive inter-operator tariff.
6. Viettel has established roaming partnership with
mobile service providers worldwide to offer
convenient communication conditions to Viettel’s
subscribers when they travel, as well as to support
the customers of foreign networks roaming in
Vietnam.
BILATERAL ROAMING
Coverage: Largest worldwide coverage with 500+ bilateral interconnection with GSM operators
in around 208 countries.
Quality:
- Highest speed 3G HSPA Data roaming services.
- Enable your customers to enjoy roam-like-home experiences with rich services.
Standard: End-to-End Roaming QoS under GSMA standard.
7. Oriented to become the important Global Hub in the area,Viettel wholesale service assure to terminate A-Z with high QoS (Quali-
ty of Service) and competitive rates, by directly connect with over hundreds of international partners with POP at Hong Kong,
Singapore, USA.
IP-VPN SERVICE
Services:
- Wide range of speeds including: nx64Kbps, 1-100Mbps, 1000Mbps.
- Supporting all types of customer’s necessary IP-based applications such as voice, fax, video conference, data, etc.
Quality:
- Service Availability: no less than 99.85 %
- Service Provisioning: 4-10 weeks Standard: Based on MPLS (layer 2, layer 3) infrastructure supporting Ethernet interface
(10/100/1000Mpbs) connectivity.
IP TRANSIT SERVICE
Services: Available ports - Fast Ethernet, Gigabit Ethernet, 10GE, 100GE.
Coverage: Multiple 10Gs of peering capacity to each individual carrier, on geographically dispersed POPs(inHKG,SGP,USandEuro)
Standard: IPV4/IPV6 dual stack
IPLC SERVICE
Service: Wide range of bandwidths including nx64Kbps, E1, nx2Mbps, DS-3 up to STM-64, supporting all types of customer’s
necessary applications including voice, fax, video conference, data, etc.
Quality:
- Service Availability: no less than 99.90 %
- Service Provisioning: 4-10 weeks
Standard: Based on SDH (Synchronous Digital Hierarchy) and DWDM (DenseWavelength Division Multiplexing) infrastructure
supporting multiple interfaces including V.35, G.703, Ethernet (10/100/ 1000Mpbs) and Optical (G.957) interface.
GLOBAL CONNECTIVITY
8. Viettel offers managed services that have been professionally developed and packed in the combination of valued experience
and advanced technology to help enterprises to reduce time-to-market, minimize cost for software and hardware investment
(CAPEX) and system operating (OPEX), avoid mistakes and guarantee service quality; consequently enhance customer
satisfaction and revenue.
ROAMING MANAGED SERVICE
Constantly shifting consumer preferences and demands create business pressure to maintain a high growth gradient. It
causes operators scrambling to scale operationally rather than focusing on grooming future growth engines, especially in
roaming. Therefore, Viettel supports Client to simplify the system complications; not only reduce costs and necessary
resources but also warrant the target profits from International Roaming business.
FRAUD DETECTION
Fraud detection solution will control and prevent the illegal activities in international telecom business to avoid profit losses.
No investment in infrastructure, fast and simple implementation, with stable resource of testing traffic from various origina-
tions make this solution a good choice for operators around the world.
VALUE-ADDED SERVICE
We offer customization of VAS that enables telecommunications service providers to differentiate your services in this competi-
tive, ever-changing market while creating revenue-generating services and diversifying the content.
Miss Call Alert, Blocking, Airtime Credit, Bulk SMS, Welcome SMS, Poke Call etc.
MEDIA SERVICE
Viettel understands clients’challenges of rationalizing supply chain architecture, IT systems that enable multi-platform distribu-
tion, and content merchandising to surpass competitors by enhancing highest end-users’satisfaction. Viettel combine our rich
experience in servicing the media industry with our content products, services and offerings to deliver the technological
solutions clients’need.
Mobile TV, Ringback Tone & Music-on-demand, Instant Messenger, Mobile News etc, OTT Messenger Mocha and Music Social
Network Keeng
Set-up pack, Operation pack,
Test-Launching pack and Extra Service
(GRX, DCH, FCH with full support of
Multi Network Invoices)
Process and tasks following GSMA’s
Global standard
(particularly and usually updated).
Guaranteed with 100%
accuracy, fast detection.
Provided worldwide,
trusted by 10+ telecom
companies.
Fraud Detection
developed by
Viettel Telecom
ICT SOLUTIONS
9. M2M SOLUTIONS
Understanding customers’ specific requirements of safety and remote controlling, Viettel M2M (machine-to-machine)
Transportation solutions are designed and developed after conducting market research in up to 03 Asian markets
(Vietnam, Laos, Cambodia).
Service: M2M Transportation solution is to help end-users manage their vehicle in terms of location, itinerary,
gasoline usage.
E-COMMERCE
Viettel offers a personalized customer experience that drives higher ARPU, reduces churn rates, and saves costs by
offering omni-channel commerce solution across all digital and physical channels, also allowing our clients to target
end-users better. Viettel guarantees to be fully dependent on clients’networks to generate revenue, fully customized
for every languages and business scenarios of Banking or Telecommunications services, which secures a superior
quality of experience, while remaining reliable and protecting all the data that is being generated and transmitted
through clients’networks.
10. Visit us at www.viettelinternational.com or www.international.viettel.vn
Viettel products and services are trusted and used by thousands of well-known telcos throughout
the world, become a part of us and get the many benefits as you go along.
InternationalVoice
[T] +84 462511777
[M] voice@viettel.com.vn
International SMS
[T] +84 462731804
[M] iproduct@viettel.com.vn
Roaming+
[T] +84 462750041
[M] coordinator@viettel.com.vn
Global Connectivity
[T] +844 6 269 2122
[M]Wholesale@viettel.com.vn
ICT Solution
[M] gbd@viettel.com.vn
To join our partner network and learn more about our solutions, please contact below:
