The document provides instructions for downloading and using the Paytm Mall Seller app. It explains how to download the app, register as a seller by entering basic details and getting verified, view your profile by checking personal and business information, raise support tickets by selecting categories and submitting queries, check the status of tickets in your history, edit account settings like notifications and language preferences, and log out of the app.

1. Seller app - Getting started
In this module, we will discuss :-
1. How to download the Paytm Mall Seller app?
2. How to register as a seller on Paytm Mall?
3. How to sign-up for the Paytm Mall Seller app?
4. How can you view your profile?
5. How can you raise a ticket using the Support Tab?
6. How can you check your ticket history?
7. How can you edit your settings?
8. How can you log out from the Paytm Mall Seller app?

2. Open Play Store from your
android mobile phone
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How to download the Paytm Mall Seller app?
Type in ‘Paytm Mall Seller app’
in the search bar
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There are 6 simple steps for downloading the Paytm Mall Seller app:
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3. Tap on Install to download the app3
How to download the Paytm Mall Seller app?
The Paytm Mall Seller app will
be downloaded in your phone
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4. Choose your language1
How to register as a seller on Paytm Mall?
Tap on Create your seller
account
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Tap on Continue2
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To sign-up on Paytm Mall, open the seller app and follow these steps:

5. Enter your basic details
How to register as a seller on Paytm Mall?
Tap on Create Account
Verify your Email address
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Enter your Email ID and
Password
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Tap on the Login Button8
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6. Tap on YES/NO accordingly
How to register as a seller on Paytm Mall?
Tap on step 1 - Personal
information
Here, you can check all your
personal details
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7. Tap on step 2 - Business
information
How to register as a seller on Paytm Mall?
Fill in the required Business
details
Tap on the ‘Save Details’ button
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8. Tap on step 3 - Financial
information
How to register as a seller on Paytm Mall?
Fill in the required PAN and Bank
details
Tap on the ‘Save Details’ button
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9. Tap on step 4 - Warehouse
information
How to register as a seller on Paytm Mall?
Fill in the required warehouse
details
Tap on the ‘Save Details’ button
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10. Tap on your mail ID to view your
profile
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How can you view your profile?
Personal details -
Tap here to view your basic details
and address
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Bank details -
Tap here to view your bank details
and KYC document details
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To view your profile, follow these steps:
Note - You cannot change any detail on your own. If you want to change any detail, you will be needed to raise a query
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11. Tap on Logo & Sign4
How can you view your profile?
Tap on Upload Logo to upload the
logo of your company/brand/store
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Tap on Upload Signature to
upload your digital signature
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12. Tap on Seller Support1
How can you raise a ticket using the Support Tab?
Tap on the respective category
E.g. Listing and Catalogue
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Choose the sub-category3
To raise a ticket, follow these steps-
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13. Read the instructions carefully4
How can you raise a ticket using the Support Tab?
Fill in all the required details and
upload attachments (if applicable)
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Tap on Submit Query
We will get in touch with you soon
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14. Tap on any Ticket ID to check the
status
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How can you check your ticket history?
Tap here to check the complete
details of an individual ticket
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Tap on the ‘All’ dropdown button
to check the status of your tickets
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To check the history/status of your ticket, follow these steps:
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15. Tap on the Settings Tab1
How can you edit your settings?
Tap here to enable/disable the
Order Notifications
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Choose your language –
1. English
2. Hindi
3. Tamil
4. Telugu
5. Kannada
6. Gujarati
7. Marathi
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To edit your account settings, follow these steps:
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16. If you want to log out from the
app, you need to tap on Logout
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How can you log out from the Paytm Mall Seller app?
To get logged out from the Paytm Mall Seller app, follow this step:
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17. Thanks everyone!
For any query, please raise a ticket on Support