Seller app - Getting started

1. Seller app - Getting started
In this module, we will discuss :-
1. How to download the Paytm Mall Seller app?
2. How to register as a seller on Paytm Mall?
3. How can you view your profile?
4. How can you raise a ticket using the Support Tab?
5. How can you check your ticket history?
6. How can you edit your settings?
7. How can you log out from the Paytm Mall Seller app?

2. HowtodownloadthePaytmMallSellerapp?
Open Play Store from your android
mobile phone
Type in ‘Paytm Mall Seller app’ in the
search bar
There are 6 simple steps for downloading the Paytm Mall Seller app:

3. HowtodownloadthePaytmMallSellerapp?
Tap on Install to download the app The Paytm Mall Seller app will be
downloaded in your phone

4. HowtoregisterasaselleronPaytmMall?
Choose your language Tap on Start selling on Paytm Mall
To sign-up on Paytm Mall, open the seller app and follow these steps:
Tap on Continue

5. HowtoregisterasaselleronPaytmMall?
Read the instructions carefully Click on Sell on Paytm

6. HowtoregisterasaselleronPaytmMall?
It is mandatory to register on Paytm.com first to get registered as a seller on Paytm Mall, if you already have an account on
Paytm.com, follow these steps-
Note - If you have forgotten your password, you can reset your password. For more details, click here
Enter your registered Paytm mobile
number or email ID and password, click
on Sign in Securely

7. HowtoregisterasaselleronPaytmMall?
Click on Create Account Enter the details and click on Send
verification OTP
If you don’t have the account then follow these steps to create a new account on Paytm.com

8. HowtoregisterasaselleronPaytmMall?
If you get this error, it means you already
have an account on Paytm.com
Now click on Sign In to login

9. HowtoregisterasaselleronPaytmMall?
Enter the OTP received on your mobile
number and then,
Click on Create account

10. HowtoregisterasaselleronPaytmMall?
Tap on YES/NO accordingly Tap on step 1 - Personal information Here, you can check all your personal
details

11. HowtoregisterasaselleronPaytmMall?
Tap on step 2 - Business information Fill in the required Business details Tap on the ‘Save Details’ button

12. HowtoregisterasaselleronPaytmMall?
Tap on step 3 - Financial information Fill in the required PAN details Fill in the required Bank details and
Tap on the ‘Save Details’ button

13. HowtoregisterasaselleronPaytmMall?
Tap on step 4 - Warehouse
information
Fill in the required warehouse details Tap on the ‘Save Details’ button

14. Howcanyouviewyourprofile?
Tap on your email ID to view your profile Bank details -
Tap here to view your bank details and KYC
document details
To view your profile, follow these steps:
Personal details -
Tap here to view your basic details and
address
Note - You cannot change any detail on your own. If you want to change any detail, you will be needed to raise a query

15. Howcanyouviewyourprofile?
• Tap on Logo & Sign
• Tap on Upload Logo to upload the
logo of your company/brand/store
• Tap on Upload Signature to upload
your digital signature

16. HowcanyouraiseaticketusingtheSupportTab?
Tap on Seller Support Choose the sub-category
To raise a ticket, follow these steps-
Tap on the respective category
E.g. Listing and Catalogue

17. HowcanyouraiseaticketusingtheSupportTab?
Read the instructions carefully Fill in all the required details and
upload attachments
(if applicable)
Tap on Submit Query
We will get in touch with you soon

18. Howcanyoucheckyourtickethistory?
Tap on any Ticket ID to check the status Tap on the ‘All’ dropdown button to check
the status of your tickets
To check the history/status of your ticket, follow these steps:
Tap here to check the complete details of
an individual ticket

19. Howcanyouedityoursettings?
Tap on the Settings tab Tap here to enable/disable the Order
Notifications
To edit your account settings, follow these steps:

20. Howcanyouedityoursettings?
Choose your language –
1. English
2. Hindi
3. Tamil
4. Telugu
5. Kannada
6. Gujarati
7. Marathi

21. HowcanyoulogoutfromthePaytmMall
Sellerapp?
If you want to log out from the app, you
need to tap on Logout
To get logged out from the Paytm Mall Seller app, follow this step:

22. Thankseveryone!
For any query, please raise a ticket on Support