1. Pavan Kumar Page 1
PAVAN KUMAR S V V S – Workplace management & Mobility services Architect
Location : Bangalore, India  +91-9742666009
 pavankumar.mws@gmail.com
SUMMARY
 SolutionArchitect &Pre-salesProfessional witharound 9+years of International experience inWorkplace
ManagementServices
 Extensive experience inthe subjectsof Software Distribution,Application& Patch management,Operating
Systemdeployment SCCM Migration, WSUS & VDI Infrastructure
 Proven experienceinidentifying technological solutions andderiving technical architecture &solutionsto
supportbusinessobjectivesandgrowingbusinessneeds
 Utilizedinidentifying pre-salesopportunitiestobuild workforce andmobilityservices solutions
 Hands onexperiencein maintaining/creatingSQLQueries,Active Directory,DHCP , DNS Conceptsand
troubleshooting,customerreports,MSI and App-Vpackages and PowerShell Scripts
 Experiencedinworking &maintainingVirtualizationEnvironment- VMware,Citrix &Virtual Box
 Experiencedon CitrixXenAppServerandclienttechnologies, CitrixAccessmanagementand
Provisioningconsolesasa part of MaintainingVirtual desktopCitrix Infrastructure
 Workedon Creating MarimbaTuner App-V PackagesandXenAppPackages andApplication
CompatibilityTestingforWindowsVista& Windows7/8/10 versions usingMicrosoftACT toolkit
 Strongaccount managementskills &Reinforce clientrelations tospearhead complex projectsfrominitial
planning,analysis & documentationthroughimplementation,training,qualityreview and maintenance
 Exhibitedhighlevelof analytical aptitude andpresentedremarkableskillsinpushingcreative thinking
beyond the boundariesof existingindustryand clientmindset
 Able toworkindependently andasa team memberforsmall ,mediumtolarge teams
CORE COMPETENCIES
 Workplace & mobilityservices  SolutionArchitecture&design
 Compatibility&Performance testing  Operatingsystemdeployment
 Database design&concepts  Applicationmanagement
 Software distribution&patchmanagement  VDI Imaging
 Virtualization &migration specialist  Ticketingtools&management
 VDIinfrastructure &Citrix Environment
management
 Console management(Citrix, VMWARE,
Provision)
 Project& Team management  SCCMReporting& MIS
 Pre-sales&Businessdevelopment  Accountmanagement
 Interpersonal &Communication Skills  Requirementsmanagement
TECHNICAL SKILLS
Area of expertise Details
Deployment tools SCCM2007, 2012, App-V
Scripting/Programming
Languages
VBScript, PowerShell,Wise Script, Java,Cand.Net.
Operating Systems MS DOS,WindowsXP& VistaandWindows7/8/10 Versions
Enterprise Mobility AirWatch

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management
Application Compatibility
Testing
MicrosoftACT Toolkit5.5
Virtual Computing Tools VMware workstation,ESX3.5 Maintenance,Citrix console,Provision
Console,Hyper-v
Troubleshooting Tools FileMon,Regmon,ProcessMon, Picture taker, WiseComCapture,Icon
Extractor, BeyondCompare,Orca
Application Virtualization SoftGrid, App-V 4.5,4.6 SP1, 5.0
Deployment Tools SCCM, App-V server,Citrixprovisioning
Ticketing tools Service now & HP Service Manager
Project Management tools JIRA,Confluenceand MS Project
Software methodologies SDLC and Agile
Others Email applications andMicrosoftOffice packages
EDUCATION
Degree College Year of passing
B.Tech MVGR College of Engineering (Affiliated to Top Engineering University in India)
Jawaharlal NehruTechnological University, Hyderabad(India)
2007
ClassXII VikasJuniorCollege, AndhraPradesh
(Obtained top grades in Mathematical & Physical sciences)
2003
ClassX Mansas EnglishMediumSchool,AndhraPradesh
(An active participant in the Inter school Essay & Debate competitions)
2001
Certifications
 MCTS in Microsoft Desktop Optimization Pack, Configuring (Year 2011)
 Completed SCCM 2012 R2 certification.
 Completed ITIL Certification.
ACHIEVEMENTS & TRAININGS
Achievements:
 Obtained Merit Scholarship from Schooling to Engineering from State bank of India (SBI)
Trainings:
 Windows 7 & Windows10  Windows7 ACT Training
 Application Virtualization using App-V  SCCM
 High END Citrix solutioning  High end Windows Solutioning experience
CAREER SUMMARY
Organization Location Designation Duration
HewlettPackard
Enterprise
Bangalore,India Practice/Solution
Architect
September 2015 - Till date
CiberIndiaPvtLtd Bangalore,India SeniorConsultant November2012 - September2015
ITC InfoTech Bangalore,India Associate ITConsultant July2011 – October2012
WiproTechnologies Bangalore,India ProjectEngineer March 2008 – July2011

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PROFESSIONAL EXPERIENCE
1. HewlettPackard Enterprise (HPE) Bangalore, India
Practice Architect atESC (Supporting varied clients) 09-Sep 2015 to till date
Role & Responsibilities
 Workingas an individualcontributoraspractice architectin WPS& Mobility Deals
 Responsible forcreating 20+ Salespresentation &Storyboards,providingsolutionand itspricingmodels.
 Activelyparticipateinall clientdiscussionsforenhancinga technicallyfeasible &costeffectivesolution
for the salesdeals
 Involvedin solutioningopportunitiesrelated tomultipleworkplace serviceslike packaging,Deployment,
SCCM, Service Desk, MobilityandCitrix VDI
2. Philips Bangalore, India
SeniorConsultant,TeamLeader
(Package, Patches and OS deployments)
November2012 to September2015
Role & Responsibilities
 Responsible forpatchdeploymentsinPilotandProduction environments aftertesting&sign-off
 Responsible forcreatingimagesforVDIdesktopeverytwoweeksand asmoothdeployment(withzero
issues) usingSCCM2012
 Team managementof 7resourceswho are responsible of CreatingandMaintainingVDI(VirtualDesktop
Citrix Infrastructure)
 Responsible forhandlingall 100+ requests (Monthlybasis) usingSCCM2012
 Experienced inusingTicketingtoolslikeHPService Managerandmade sure all ticketswere closedunder
Prescribed SLA timesandreceivedseniormanagementapplaud
 Hands-onexperience inSoftware Distributionusing SCCM2012 and Patch ManagementusingSCCM
2012, andWSUS.
 Involved inthe activitiesof MaintainingProvisionandAccessmanagementCitrixconsoles.
 Lead VDIInfrastructure Migrationandresponsible fortroubleshooting all 10+ Critical App-V packages
deploymentissues
 Workingon SCCMpatch deployment,software updatesandOSdeployment
 Responsible forgeneratingreportsfromSM7 teamand validate the statusof all tickets
 Assessingthe teamperformance everyweek ,Prepare MISreports andhelpteamachieve targets
3. ITC InfoTech (Client - Blackrock- BPINFRA) Bangalore, India
Associate ITConsultant (PackageandPatch deployments) July2011 – October2012
Role & Responsibilities
 Major responsibilitiesinvolved Software DistributionusingSCCM2007 and SCCM 2012
 Hands-onexperience inPatchManagement usingSCCM2007, 2012, andWSUS
 Involve onmonthlypatchingprocess ,deploy patchesandsupport clientsusingSoftware Updates
ManagementinConfigMgr
 Monitorand troubleshootOSDDeploymentissuesandinvolvedinthe projectsupportsWindows7to
Windows8 migration

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 Activelymonitorthe ConfigMgrclientsandfixed70clienthealthrelatedissues
 Understandingthe technical requirementsandcreatesapplicationdeployment environment&approach
 Managing phase wise rolloutsof ApplicationDeploymentusingMicrosoftConfigMgr2012 and2007
 Monitorand remediate the non-compliantmachinesduringmonthlypatchingcycle
4. WiproTechnologies(Client - Novartis) Bangalore, India
ProjectEngineer October2008 – October2012
Project 1: Packageand Patch deployments
Role & Responsibilities
 Experience inmanagingaround3000 desktopsand200 laptopsclientsusingMicrosoftConfigMgr2007
 Involvedinthe migrationfromoffice 2003 to office 2007 throughMicrosoftConfigMgr2007
 CollectingHardware andSoftware Inventory
 TroubleshootingandanalyzingMicrosoftConfigMgr2007 clientrelatedissues
 Good Exposure inSoftware Distribution,ManagingDeploymentsandSoftware PatchingusingMicrosoft
ConfigMgr2007
 CreatingCollectionsasrequiredbasedondirectandquerybased.
 Monitoringandreportingthe deploymentcompliance usingthe standardreports
Project 2: ApplicationCompatibilityTestingandRemediation
Role & Responsibilities
 Validatingthe source mediaforitsinstallationandbehaviorinwindowsXP
 Conductroute cause analysisof the issuesthroughSAT(SetupAnalyzerTool) onwindowsXP
 Collectionof all datagivenbythe clientandperformstestingonwindows7by ACTTool and Manual
 FoundissuesusingSUA onwindows7/8/10 & RemediatedusingSHIMTechnologyorTrouble Shooting
 Testingthe applicationsinclientprovidedenvironmentsforthe properworkingand business
functionality.
PERSONAL DOSSIER
Date of Birth 311st
October 1985
Nationality Indian
Hobbies Travelling,Readingbusinessarticles
Passport Number Z2725037 [ValidUpto : 02/09/2023 (DD/MM/YYYY)]
Pan Number BUQPS4595F
Marital status Single
Languages Telugu,EnglishandHindi
Notice period 2 Months(Negotiable)
Travel preference 100% flexible
Gender Male
Recommendation Can be provideduponrequest