1. OBJECTIVE
Highly motivated and resourceful individual with excellent communication, logical, analytical and
problem solving skills. Strong team player and independent who is adaptable, thorough and can work
under pressure. Business orientated with strong commercial awareness. My career has been varied in
technical, engineering, sales, training, management and business.
EDUCATION
HNC in Mechatronics. West Lothian College 1995
HNC in Marine Electrical and Electronic Engineering. Leith Nautical College 1988
O-Grades: - English, Mathematics, Biology, Physics, Geography, Arithmetic,
Metalwork, ONC Computing Modules. Knox Academy High School 1985
Creative and Digital Graphic Design ONC 2015
EMPLOYMENT
Proprietor of Retail Establishment 2003 to Present
Mia Sposa Bridal Boutique and Menswear
Duties and responsibilities of running the business include
Leading and Overseeing managers and staff in all aspects of business including sales training, daily
operations, short and medium strategies and all aspects of human resources including mediatory
through to disciplinary.
Dealing and negotiating with suppliers, procuring supplies at exhibitions and in store, defining
product selection for each season.
Bookkeeping, working with Sage Line 50 accounts system and Internet banking system.
Customer sales and dealing with customer queries and complaints.
Financials including budgeting and cost analysis, cash flow analysis.
Marketing, advertising and promoting the business including set up of website and Setting up and
attending wedding exhibitions to promote business.
Market Research customers and market trends to develop the business.
Liaising and in dialogue with many different professions and trades including solicitors, accountants.
In constant contact with franchiser and fellow franchisees.
Implementing new ideas, strategies and projects enabling business to move forward and maintain
market share.
Implement digital platform including websites, social media and PPC, analytics among others
Menswear Director
Set Up Ecommerce platform
Field Service Engineer - International 2001 to 2002
Bede Scientific Instruments PLC
Installed, Commissioned and repaired X-Ray Diffractometry Measurement Equipment in Uk and
Europe.
Created service manuals for equipment.
Liaised with other departments on modifications and set up procedures.
Attended Crystallography trade shows to assist in sales of equipment to clients.
Trained service engineers from the Far East on Installation, set up and commission of Equipment.
Sales of Equipment and Ancillaries.
Training clients on equipment operation.
Production Engineer 1995 to 2001
Mark Dowell
7 Meadow Vale | Northumberland Park | Shiremoor | NE27 0BD | 0191
268 2157
DOB 5th March 1968 | Full UK Drivers Licence
2. N.E.C. Semiconductors (UK) Ltd
Supervised the maintenance and repair of ion implantation and measurement equipment to keep
machinery uptime at the high levels required and running efficiently.
Issued documentation including periodical maintenance schedules, maintenance procedures and
manuals, safety documents, reports, etc. to assist in machine recovery and assembly overhauls.
Analysed downtime trends, SPC and control of periodical maintenance schedules. Involved in Total
Planned Maintenance and Zero Defect activities to improve equipment performance.
Trained engineers and technicians to a competent level on all aspects of equipment knowledge and
procedures.
Liaised with other departments within the factory on production and process issues, negotiated with
vendors and suppliers on maintenance contracts and their daily duties. This enabled priority machines
to be recovered in the quickest and best methods possible.
Carried out modifications when necessary to improve machine uptime and reduce repair time and
introduce cost savings.
Ordered spare parts when necessary and involved in stock control budgets to maintain minimum stock
levels.
Ensure company safety guidelines are adhered to and enforced at all times.
Obtained certificates for gas and chemical handling and high voltage certificates.
Electrical and Avionic Engineering Supervisor 1989 to 1995
Shorts Support Services at RAF Turnhouse
Responsible to the manager to cover maintenance and rectification tasks to meet company contractual
obligations on University Air Squadron and Air Experience Flight. .
Deputised for the senior supervisor in his absence. Organised and controlled personnel assigned to
bring aircraft back on line in shortest possible timescale.
Ensured Quality standards are achieved, and all documentation was in accordance with current
regulations and directives.
Carried out independent checks on aircraft systems. Maximum safety systems in place.
Ensured Health and safety risks were kept to a minimum.
Repaired and serviced electrical equipment and instruments, including generators, alternators motors,
gauges, wiring systems and calibration of test equipment and gauges.
Rectification of VHF and UHF communications systems, instrument landing and secondary radar
systems and Pitot/static systems, maintenance of ground equipment and aircraft batteries.
Field Service / Sales Engineer 1988 to 1989
Kelso Business Systems
Responsible for repair to component level of electronic cash registers, repair of mechanical printers
and the programming of ECRs.
Involved in sales and service to customers of registers, ancillary equipment, kitchen appliances and
computer systems.
RELEVANT TRAINING
Breathing Apparatus Course at Boness Fire Station.
CTI Cryogenics Course at CTI in Livingston.
Gas Handling Training In House.
Nova Implanter Training by Eaton In House also Nova GSD course in Boston, USA.
Certificate in Lifeboat Handling and a DOT First Aid at Sea Certificate.
17th
Edition Electrical Wiring City and Guilds
Non Domestic Energy Assessor course NDEA
Graphic Design ONC – Adobe Suite
FA Emergency First Aid Certificate
ADDITIONAL INFORMATION AND INTERESTS
FA Level 1 Football Coaching Course Certificate
FA Safeguarding Children in Football Certificate
I like to keep fit and enjoy most sports including mountain biking, snowboarding, golf, swimming and
walking. I currently coach mini soccer U8’s Teams. Father of 2 children.