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1
Faculty of Business and Law
ACADEMIC YEAR 2018/19
ASSESSMENT BRIEF
Module Code: UMACLK-15-M
Module Title: Financial Statement Analysis
Submission Deadline: 2.00pm Thursday 11th April 2019
Assessment Component B
Assessment Weighting: 70 per cent of total module mark
Marking and feedback
deadline (20 working days)
Wednesday 15th May 2019
Assessment Instructions
You are a respected city analyst who specialises in advising
clients who are interested in purchasing
equities in a given industry sector. You are asked to give
investment advice on a company to be
agreed at an early opportunity with the module leader.
Your company must be:
• Discussed and agreed with the module leader by Friday 1st
February 2019
• Quoted on a major stock exchange (e.g. LSE, NYSE,
NASDAQ)
• A prominent company, for which significant information is
publicly available in English (both
financial and non-financial information)
• Drawn from a mainstream industry where there are readily
identifiable peers (competitors)
for which you can also gather good financial information
• Drawn from an industry where you can gather good industry-
wide information and from a
country where there is readily available macroeconomic
indicator information
Requirement for the Equity Analyst’s Report
You are to produce a company (equity) analysis report. It is
expected that you will use the full range
of information sources available to you (including DataStream,
Osiris, and Bloomberg, where
possible) to complete your assignment.
Once you have completed your student tearsheet presentation
exercise and received some informal,
formative feedback from your module leader and informal
feedback from your module colleagues,
you must engage in deeper analysis to produce a full equity
analyst’s report. The report must be
word-processed and the length must not exceed 3,000 words.
Your report must contain the following
sections:
a) Analyst’s tearsheet;
b) Company profile, including a segmental analysis;
c) Macroeconomic analysis;
d) Industry analysis;
e) Competitor analysis, using Porter’s Five Forces model;
f) Discussion of the company’s business model and corporate
strategy;
g) Analysis of key corporate events and activities (if relevant);
h) A summary analysis of the company’s financial statements;
i) A full financial ratio analysis, including trend analysis,
comparison with industry ratios, the
identification and computation of customised industry ratios;
j) Company valuations, employing dividend models (where
appropriate) and multiples models, with
all assumptions justified;
k) A basic free cash flow model, with an Excel printout of that
model to be placed in the appendix,
along with a justification of the assumptions made;
2
l) A conclusion which summarises the key points made across
your report, the outlook for the
company, and the investment recommendation, the latter of
which compares your valuations with
the current market price;
m) A references section at the end of your report.
Your report is to be pitched at fund managers who require
investment advice on buying/selling shares
in the company you have selected. You must clearly reference
any material you have used at the
end of your report and carefully source all data tables, graphs,
and material from other parties,
giving the date at which the data was collected.
Please feel free to discuss your case company with your module
leader throughout the term,
particularly where your question relates to the lecture topic or
tutorial exercise in a given week.
Further, you can email your module leader with coursework
related questions at any time at
[email protected] .
Marking Criteria
The following criteria will be used in evaluating this
assessment:
10% Presentation and quality of the final report
20% Depth of analysis of the macroeconomic and industry
environment
20% Quality of analysis of the company, its business model, and
its strategy
20% Competency of financial statement analysis
20% Quality of equity valuations
10% Credibility of outlook and investment recommendation
------
100% of report mark
Formative feedback and Support
Formative feedback provides opportunities to reflect on your
ongoing work and preparation for your
assignment. During the term you will be asked to complete
various tasks related to your case
companies and you will be asked to present a tearsheet for your
company. You will receive oral
feedback on your work, please listen carefully and take notes.
Formatting
Please use the following file format: Microsoft Word. We
cannot ensure that other formats are
compatible with markers’ software.
All work should be word processed in 12-point font Times New
Roman or Arial or any font that would
be used in a professional work setting.
The first page of your coursework must include:
• Your student Number
• The module Name and Number
• Your word Count
• Name of your case study company
Word Limit
The maximum word limit for this coursework is 3,000 words.
• This word count includes everything in the main body of the
text (including headings, tables,
citations, quotes, lists, etc.).
• The references and appendix material are NOT included in this
word count.
• There is no direct penalty for exceeding the word count, but
the marker WILL stop reading
once the maximum word limit has been reached and nothing
further will be taken into account
in the allocation of marks.
You can view the UWE word count policy here:
http://www1.uwe.ac.uk/aboutus/policies
mailto:[email protected]
http://www1.uwe.ac.uk/aboutus/policies
3
Referencing:
Please adhere to the principles of good academic practice and
ensure you reference all sources
used when developing your assessment, using the UWE Harvard
system. Failure to properly
reference your work to original source material can be grounds
for the assessment offence of
plagiarism and may result in failure of the assessment or have
more serious implications.
For further guidance on correct referencing go to:
http://www1.uwe.ac.uk/students/studysupport/studyskills/refere
ncing.aspx
Details of what constitutes plagiarism and how to avoid it can
be found here:
http://www1.uwe.ac.uk/students/studysupport/studyskills/readin
gandwriting/plagiarism.aspx
For general guidance on how to avoid assessment offences see:
http://www1.uwe.ac.uk/students/academicadvice/assessments/as
sessmentoffences.aspx
Instructions for submission
You must submit your assignment before the stated deadline by
electronic submission
through Blackboard. Notification that the electronic submission
portal is open for your assignment is
displayed (usually two weeks before the submission date) in the
Coursework tab in myUWE, the
Coursework tab in Blackboard and via an announcement in the
Blackboard course.
Please allow sufficient time to upload your assignment, noting
that the system becomes busier and
slower as the deadline approaches. Only your final upload will
be counted. Ensure all your information
is submitted at one attempt to avoid ‘overwriting’ your intended
submission. Always check and retain
your receipts.
Late submission in the 24 hours following the deadline will be
accepted but the assignment mark will
be capped at 50%. Submissions after 24 hours will not be
accepted. For full guidance on online
submission through Blackboard, see:
http://info.uwe.ac.uk/online/Blackboard/students/guides/assign
ments/default.asp
Submissions of coursework by any other method (including a
paper copy, on disk or by email) are
NOT permissible for this module unless specifically agreed in
advance of the submission date.
Before submitting your work, please ensure that:
• You have proof read you work thoroughly to ensure your work
is presented appropriately
• You have addressed all the required elements of the
assessment
• You have referenced in accordance with the guidance provided
• You have addressed each of the marking criterion
• The submission is in the correct format
Final feedback and marks release
Students will normally receive marks and feedback on their
submission within 20 working days of the
submission deadline (not including any public holidays or
university closure days). Any delay in
returning students’ work will be communicated by the module
leader via Blackboard.
Feedback on this module is not limited to the written comments
you will receive on individual written
assessment submissions.
Feedback and marks for this module will be available by
Wednesday 15th May 2019.
For further guidance on feedback, please refer to the module
handbook.
Further Guidance and Support
General guidance on study skills: is available at:
http://www1.uwe.ac.uk/students/studysupport/studyskills.aspx
Specific study skills pages relating to this module include:
https://www1.uwe.ac.uk/students/studysupport/studyskills/refer
encing/uweharvard.aspx
http://www1.uwe.ac.uk/students/studysupport/studyskills/refere
ncing.aspx
http://www1.uwe.ac.uk/students/studysupport/studyskills/readin
gandwriting/plagiarism.aspx
http://www1.uwe.ac.uk/students/academicadvice/assessments/as
sessmentoffences.aspx
http://info.uwe.ac.uk/online/Blackboard/students/guides/assign
ments/default.asp
http://www1.uwe.ac.uk/students/studysupport/studyskills.aspx
4
Writing skills:
https://www1.uwe.ac.uk/students/studysupport/studyskills/readi
ngandwriting/writing.aspx
Support from the FBL Academic Success Centre (room 4X224):
http://www1.uwe.ac.uk/bl/bbs/aboutus/studentexperience/acade
micsupportcentre.aspx
Guidance on UWE assessment regulations and terminology:
http://www1.uwe.ac.uk/students/academicadvice/assessments/as
sessmentsguide.aspx
Guidance on using the library:
http://www1.uwe.ac.uk/library/usingthelibrary.aspx
Personal Circumstances
If you are experiencing difficulties in completing a piece of
assessment on time due to unexpected
circumstances (for example illness, accident, bereavement), you
should seek advice from a
Student Support Adviser at the earliest opportunity.
Please note the module leader cannot grant personal
circumstances or extensions.
Appointments with a student adviser can be made via an
Information Point or online at:
http://www1.uwe.ac.uk/students/academicadvice/studentadviser
s.aspx
The Student Support Adviser will advise as to whether you
should submit an application for
‘Personal Circumstances (PCs)’, how to do so and what
evidence is required to support the
application.
Further details on PCs can be found here:
http://www1.uwe.ac.uk/students/academicadvice/assessments/pe
rsonalcircumstances.aspx
https://www1.uwe.ac.uk/students/studysupport/studyskills/readi
ngandwriting/writing.aspx
http://www1.uwe.ac.uk/bl/bbs/aboutus/studentexperience/acade
micsupportcentre.aspx
http://www1.uwe.ac.uk/students/academicadvice/assessments/as
sessmentsguide.aspx
http://www1.uwe.ac.uk/library/usingthelibrary.aspx
http://www1.uwe.ac.uk/students/academicadvice/studentadviser
s.aspx
http://www1.uwe.ac.uk/students/academicadvice/assessments/pe
rsonalcircumstances.aspxaCADEMIC YEAR 2018/19assessment
brief
deltablueflowchartOB = OverBookUB = UnderBook
Door-to-Door
generate # of Economy passengers
Accounting_Profit = Econ Profit + 1st Class Profit
# Econ OB = 0
# of Econ OB =
# Econ -30
# of Econ UB =
# Econ -30
# Econ UB = 0
N
N
Y
Y
generate # of 1st Class passengers
Econ OB Cost =
$150* # 0f Econ OB
Econ Profit = $3000
Econ Profit = $100* # of Econ
# 1st Class OB = 0
# of 1st Class OB =
# 1st Class -6
# 1st Class UB =
Abs(# 1st Class- 6)
# 1st Class UB = 0
N
N
Y
Y
1st Class OB Cost =
$300 * # 0f 1st Class OB
1st Class Profit = $1200
1st Class Profit = $200* # of 1st Class
Upgrade = 1
Upgrade_cost = $200 * # 1st Class UB
Economic_Profit =
Accounting_Profit - Econ OB Cost -1st Class OB Cost +
Upgrade_cost
simadvEconomyupgradeProfit$100$200$200Overbooking
Cost$150$300Capacity306DemandEconomyFirst Class# of
passengers04280115292927230793082438094312544495993245
695709269397798998EconomyFirst classSwitch to first
classeconomyfirst classeconomicAccounting
demandoverbookunderbookdemandoverbookunderbookprofitove
rbook costprofitoverbook costupgradenet profitProfit1290-140-
22$2,900$0$800$0$400$4,100$3,7002311050-
11$3,000$150$1,000$0$200$4,050$4,0003300040-
22$3,000$0$800$0$400$4,200$3,8004300050-
11$3,000$0$1,000$0$200$4,200$4,000530007100$3,000$0$1,2
00$300$0$3,900$4,2006300040-
22$3,000$0$800$0$400$4,200$3,8007290-
16000$2,900$0$1,200$0$0$4,100$4,1008290-
16000$2,900$0$1,200$0$0$4,100$4,100930006000$3,000$0$1,
200$0$0$4,200$4,2001030006000$3,000$0$1,200$0$0$4,200$4
,20011311030-33$3,000$150$600$0$600$4,050$3,60012280-
26000$2,800$0$1,200$0$0$4,000$4,00013300050-
11$3,000$0$1,000$0$200$4,200$4,00014300030-
33$3,000$0$600$0$600$4,200$3,60015300050-
11$3,000$0$1,000$0$200$4,200$4,00016311040-
22$3,000$150$800$0$400$4,050$3,8001730008200$3,000$0$1,
200$600$0$3,600$4,20018290-140-
22$2,900$0$800$0$400$4,100$3,70019300050-
11$3,000$0$1,000$0$200$4,200$4,00020300050-
11$3,000$0$1,000$0$200$4,200$4,0002130006000$3,000$0$1,
200$0$0$4,200$4,20022311020-
44$3,000$150$400$0$800$4,050$3,4002331108200$3,000$150
$1,200$600$0$3,450$4,20024290-130-
33$2,900$0$600$0$600$4,100$3,50025290-
16000$2,900$0$1,200$0$0$4,100$4,10026300030-
33$3,000$0$600$0$600$4,200$3,60027311050-
11$3,000$150$1,000$0$200$4,050$4,0002830006000$3,000$0$
1,200$0$0$4,200$4,20029311030-
33$3,000$150$600$0$600$4,050$3,60030300030-
33$3,000$0$600$0$600$4,200$3,60031311040-
22$3,000$150$800$0$400$4,050$3,80032300050-
11$3,000$0$1,000$0$200$4,200$4,00033290-120-
44$2,900$0$400$0$800$4,100$3,3003431108200$3,000$150$1,
200$600$0$3,450$4,20035300030-
33$3,000$0$600$0$600$4,200$3,6003631106000$3,000$150$1,
200$0$0$4,050$4,20037300030-
33$3,000$0$600$0$600$4,200$3,60038290-120-
44$2,900$0$400$0$800$4,100$3,30039280-250-
11$2,800$0$1,000$0$200$4,000$3,80040290-150-
11$2,900$0$1,000$0$200$4,100$3,90041290-150-
11$2,900$0$1,000$0$200$4,100$3,9004230006000$3,000$0$1,
200$0$0$4,200$4,20043300040-
22$3,000$0$800$0$400$4,200$3,80044300050-
11$3,000$0$1,000$0$200$4,200$4,0004530006000$3,000$0$1,
200$0$0$4,200$4,20046300030-
33$3,000$0$600$0$600$4,200$3,60047290-130-
33$2,900$0$600$0$600$4,100$3,50048290-140-
22$2,900$0$800$0$400$4,100$3,70049322040-
22$3,000$300$800$0$400$3,900$3,80050300020-
44$3,000$0$400$0$800$4,200$3,40051280-250-
11$2,800$0$1,000$0$200$4,000$3,80052300020-
44$3,000$0$400$0$800$4,200$3,40053300030-
33$3,000$0$600$0$600$4,200$3,6005431106000$3,000$150$1,
200$0$0$4,050$4,20055290-150-
11$2,900$0$1,000$0$200$4,100$3,90056290-140-
22$2,900$0$800$0$400$4,100$3,70057300050-
11$3,000$0$1,000$0$200$4,200$4,00058290-150-
11$2,900$0$1,000$0$200$4,100$3,9005930006000$3,000$0$1,
200$0$0$4,200$4,20060311050-
11$3,000$150$1,000$0$200$4,050$4,0006130006000$3,000$0$
1,200$0$0$4,200$4,20062290-130-
33$2,900$0$600$0$600$4,100$3,50063300050-
11$3,000$0$1,000$0$200$4,200$4,00064290-140-
22$2,900$0$800$0$400$4,100$3,70065300040-
22$3,000$0$800$0$400$4,200$3,80066300040-
22$3,000$0$800$0$400$4,200$3,8006730006000$3,000$0$1,20
0$0$0$4,200$4,20068290-150-
11$2,900$0$1,000$0$200$4,100$3,90069300030-
33$3,000$0$600$0$600$4,200$3,60070300040-
22$3,000$0$800$0$400$4,200$3,80071290-
16000$2,900$0$1,200$0$0$4,100$4,1007230006000$3,000$0$1
,200$0$0$4,200$4,2007330006000$3,000$0$1,200$0$0$4,200$
4,20074311040-22$3,000$150$800$0$400$4,050$3,80075290-
120-44$2,900$0$400$0$800$4,100$3,30076300040-
22$3,000$0$800$0$400$4,200$3,8007730006000$3,000$0$1,20
0$0$0$4,200$4,20078290-150-
11$2,900$0$1,000$0$200$4,100$3,90079300030-
33$3,000$0$600$0$600$4,200$3,60080290-140-
22$2,900$0$800$0$400$4,100$3,70081280-230-
33$2,800$0$600$0$600$4,000$3,40082290-
17100$2,900$0$1,200$300$0$3,800$4,10083290-130-
33$2,900$0$600$0$600$4,100$3,50084290-
16000$2,900$0$1,200$0$0$4,100$4,10085311030-
33$3,000$150$600$0$600$4,050$3,6008630006000$3,000$0$1,
200$0$0$4,200$4,2008731106000$3,000$150$1,200$0$0$4,050
$4,2008832206000$3,000$300$1,200$0$0$3,900$4,2008930006
000$3,000$0$1,200$0$0$4,200$4,20090311040-
22$3,000$150$800$0$400$4,050$3,80091300040-
22$3,000$0$800$0$400$4,200$3,80092300030-
33$3,000$0$600$0$600$4,200$3,60093311040-
22$3,000$150$800$0$400$4,050$3,80094322050-
11$3,000$300$1,000$0$200$3,900$4,00095311020-
44$3,000$150$400$0$800$4,050$3,40096311010-
55$3,000$150$200$0$1,000$4,050$3,20097311050-
11$3,000$150$1,000$0$200$4,050$4,00098290-140-
22$2,900$0$800$0$400$4,100$3,70099290-150-
11$2,900$0$1,000$0$200$4,100$3,900100300050-
11$3,000$0$1,000$0$200$4,200$4,000101290-120-
44$2,900$0$400$0$800$4,100$3,30010231106000$3,000$150$
1,200$0$0$4,050$4,200103300030-
33$3,000$0$600$0$600$4,200$3,60010430006000$3,000$0$1,2
00$0$0$4,200$4,200105290-120-
44$2,900$0$400$0$800$4,100$3,300106290-
16000$2,900$0$1,200$0$0$4,100$4,100107300040-
22$3,000$0$800$0$400$4,200$3,80010830007100$3,000$0$1,2
00$300$0$3,900$4,200109290-140-
22$2,900$0$800$0$400$4,100$3,700110300030-
33$3,000$0$600$0$600$4,200$3,60011130006000$3,000$0$1,2
00$0$0$4,200$4,20011230006000$3,000$0$1,200$0$0$4,200$4
,20011330007100$3,000$0$1,200$300$0$3,900$4,20011430004
0-22$3,000$0$800$0$400$4,200$3,800115300030-
33$3,000$0$600$0$600$4,200$3,600116322050-
11$3,000$300$1,000$0$200$3,900$4,000117311030-
33$3,000$150$600$0$600$4,050$3,600118300040-
22$3,000$0$800$0$400$4,200$3,800119290-130-
33$2,900$0$600$0$600$4,100$3,500120290-
17100$2,900$0$1,200$300$0$3,800$4,100121290-140-
22$2,900$0$800$0$400$4,100$3,70012232206000$3,000$300$
1,200$0$0$3,900$4,200123290-
16000$2,900$0$1,200$0$0$4,100$4,100124290-130-
33$2,900$0$600$0$600$4,100$3,500125300050-
11$3,000$0$1,000$0$200$4,200$4,000126290-140-
22$2,900$0$800$0$400$4,100$3,700127300050-
11$3,000$0$1,000$0$200$4,200$4,000128290-
16000$2,900$0$1,200$0$0$4,100$4,100129290-150-
11$2,900$0$1,000$0$200$4,100$3,900130300040-
22$3,000$0$800$0$400$4,200$3,800131300040-
22$3,000$0$800$0$400$4,200$3,800132300040-
22$3,000$0$800$0$400$4,200$3,800133290-120-
44$2,900$0$400$0$800$4,100$3,300134290-
16000$2,900$0$1,200$0$0$4,100$4,100135300020-
44$3,000$0$400$0$800$4,200$3,400136300030-
33$3,000$0$600$0$600$4,200$3,600137300050-
11$3,000$0$1,000$0$200$4,200$4,00013830006000$3,000$0$1
,200$0$0$4,200$4,200139280-
26000$2,800$0$1,200$0$0$4,000$4,000140290-130-
33$2,900$0$600$0$600$4,100$3,500141311030-
33$3,000$150$600$0$600$4,050$3,600142290-120-
44$2,900$0$400$0$800$4,100$3,300143311050-
11$3,000$150$1,000$0$200$4,050$4,000144290-
16000$2,900$0$1,200$0$0$4,100$4,100145300040-
22$3,000$0$800$0$400$4,200$3,800146300050-
11$3,000$0$1,000$0$200$4,200$4,000147300050-
11$3,000$0$1,000$0$200$4,200$4,000148300040-
22$3,000$0$800$0$400$4,200$3,800149280-230-
33$2,800$0$600$0$600$4,000$3,400150300040-
22$3,000$0$800$0$400$4,200$3,800151300020-
44$3,000$0$400$0$800$4,200$3,400152300030-
33$3,000$0$600$0$600$4,200$3,600153290-
18200$2,900$0$1,200$600$0$3,500$4,10015430006000$3,000$
0$1,200$0$0$4,200$4,200155300050-
11$3,000$0$1,000$0$200$4,200$4,000156300040-
22$3,000$0$800$0$400$4,200$3,800157300040-
22$3,000$0$800$0$400$4,200$3,800158311030-
33$3,000$150$600$0$600$4,050$3,60015931107100$3,000$15
0$1,200$300$0$3,750$4,200160280-240-
22$2,800$0$800$0$400$4,000$3,600161290-140-
22$2,900$0$800$0$400$4,100$3,700162300030-
33$3,000$0$600$0$600$4,200$3,600163300050-
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$4,200448311030-
33$3,000$150$600$0$600$4,050$3,600449290-140-
22$2,900$0$800$0$400$4,100$3,70045030006000$3,000$0$1,2
00$0$0$4,200$4,200451322050-
11$3,000$300$1,000$0$200$3,900$4,00045230006000$3,000$0
$1,200$0$0$4,200$4,200453300040-
22$3,000$0$800$0$400$4,200$3,80045430006000$3,000$0$1,2
00$0$0$4,200$4,200455300050-
11$3,000$0$1,000$0$200$4,200$4,00045630007100$3,000$0$1
,200$300$0$3,900$4,20045730006000$3,000$0$1,200$0$0$4,2
00$4,200458300050-
11$3,000$0$1,000$0$200$4,200$4,000459290-120-
44$2,900$0$400$0$800$4,100$3,300460300020-
44$3,000$0$400$0$800$4,200$3,400461311050-
11$3,000$150$1,000$0$200$4,050$4,000462300040-
22$3,000$0$800$0$400$4,200$3,800463311010-
55$3,000$150$200$0$1,000$4,050$3,200464290-
16000$2,900$0$1,200$0$0$4,100$4,10046531107100$3,000$15
0$1,200$300$0$3,750$4,200466300030-
33$3,000$0$600$0$600$4,200$3,600467290-150-
11$2,900$0$1,000$0$200$4,100$3,90046832206000$3,000$300
$1,200$0$0$3,900$4,200469300030-
33$3,000$0$600$0$600$4,200$3,600470300050-
11$3,000$0$1,000$0$200$4,200$4,000471300030-
33$3,000$0$600$0$600$4,200$3,600472290-130-
33$2,900$0$600$0$600$4,100$3,500473311040-
22$3,000$150$800$0$400$4,050$3,800474300050-
11$3,000$0$1,000$0$200$4,200$4,000475300050-
11$3,000$0$1,000$0$200$4,200$4,000476290-150-
11$2,900$0$1,000$0$200$4,100$3,90047730006000$3,000$0$1
,200$0$0$4,200$4,20047830008200$3,000$0$1,200$600$0$3,6
00$4,200479300030-
33$3,000$0$600$0$600$4,200$3,600480290-150-
11$2,900$0$1,000$0$200$4,100$3,900481290-150-
11$2,900$0$1,000$0$200$4,100$3,900482290-130-
33$2,900$0$600$0$600$4,100$3,500483300050-
11$3,000$0$1,000$0$200$4,200$4,000484300040-
22$3,000$0$800$0$400$4,200$3,800485300030-
33$3,000$0$600$0$600$4,200$3,600486290-110-
55$2,900$0$200$0$1,000$4,100$3,100487300030-
33$3,000$0$600$0$600$4,200$3,600488300030-
33$3,000$0$600$0$600$4,200$3,600489300040-
22$3,000$0$800$0$400$4,200$3,80049030007100$3,000$0$1,2
00$300$0$3,900$4,20049130006000$3,000$0$1,200$0$0$4,200
$4,200492300020-
44$3,000$0$400$0$800$4,200$3,400493300050-
11$3,000$0$1,000$0$200$4,200$4,000494300040-
22$3,000$0$800$0$400$4,200$3,800495300050-
11$3,000$0$1,000$0$200$4,200$4,000496290-150-
11$2,900$0$1,000$0$200$4,100$3,900497300020-
44$3,000$0$400$0$800$4,200$3,400498300040-
22$3,000$0$800$0$400$4,200$3,800499311020-
44$3,000$150$400$0$800$4,050$3,400500300050-
11$3,000$0$1,000$0$200$4,200$4,0002966.635.1890.832.4309.
24099.1avg
profit3857.4#9774021343$3,000$0$1,000$0$200$4,100median$
3,900prob0.1940.0140.080.0420.68655.049986394276.4505026
715279.4127824671117.2080007118279.4127824671146.31132
56314stdev288.2558288148$2,800$0$200$0$0$3,300min$3,100
missed11716754773$3,000$300$1,200$600$1,000$4,200max$4,
200% overbook0.0079646532
Delta Blue Airlines
Delta Blue Airlines operates a commuter flight between
Charlotte and Philadelphia. The plane holds 30 passengers in
Economy and 6 passengers in First Class. The airline makes a
$100 profit on each passenger in Economy and $200 per
passenger in First Class on the flight. When Delta Blue takes
30 Economy reservations and 6 First Class for the flight,
experience has shown that on average, two passengers do not
show up for each class. As a result, Delta Blue is averaging 28
Economy passengers and 4 First Class passengers with a profit
of 28*$100 + 4*$200 = $3600 per flight. The airline operations
office has asked for an evaluation of an overbooking strategy
where they would accept 32 Economy reservations and up to 8
First Class reservations even though the airplane holds only 30
Economy and 6 First class passengers. The probability
distribution for the number of passengers showing up with the
new overbooking reservations policy is as follows:
# of Passengers Showing up
For Economy
Probability
28
0.05
29
0.25
30
0.50
31
0.15
32
0.05
# of Passengers Showing up
For First Class
Probability
1
0.02
2
0.06
3
0.17
4
0.20
5
0.25
6
0.23
7
0.05
8
0.02
The airline will incur a cost for any passenger denied seating on
the flight. This cost covers added expenses of rescheduling the
passenger as well as loss of goodwill, estimated to be $150 per
Economy passenger and $300 per First Class passenger. On the
other hand, if there are First Class seats available, they move up
Economy passengers to First Class. When this happens, they
believe there is a positive goodwill “cost” of $200. Build a
simulation model in an Excel file that will model the
performance of the overbooking system. Model 500 flights.
And answer the following questions.
a. What is the mean profit per flight if overbooking is
implemented?
b. What percentage of customers will experience an
overbooking problem?
c. Does your model recommend the overbooking strategy? Any
suggestions?

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