19. Things to Cover
1. Why You Care
2. Why We Interact
3. Too Much Interaction
4. Not Enough Interaction
5. Wrapping Up
20. “
A designer knows he has
achieved perfection not
when there is nothing left
to add, but when there is
nothing left to take away.
Antoine De Saint-Exupery
48. “
Questions about whether design
is necessary or affordable are
quite beside the point: design is
inevitable. The alternative to
good design is bad design, not
no design at all.
Douglas Martin