This document provides information about Oracle's Digital Assistant products and services. It discusses Oracle Digital Assistant and Oracle Service Cloud which are AI-powered chatbots. It also mentions the different generations of Oracle Digital Assistant and its capabilities to integrate with other Oracle applications and third party services. The document contains multiple copyright notices and links to Oracle websites for more details about Oracle Digital Assistant and getting started with trials.

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Oracle Digital Assistant

2. Oracle Java Oracle Corporation
Copyright © 2020, Oracle and/or its affiliates2

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Appendix
Oracle Digital Assistant
Oracle Digital Assistant
Oracle Digital Assistant

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Oracle Digital Assistant

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URL
http://xyz.com/...
SMS
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6. Copyright © 2020, Oracle and/or its affiliates6
AI
• AI (Oracle Service Cloud):
• AI (Oracle Digital Assistant):
Oracle Digital Assistant
AI
A
B
Oracle Service Cloud
AI
Web FAQ
A
B
FAQ
Service Cloud
Facebook Messenger,
LINE, Slack, etc

7. Copyright © 2020, Oracle and/or its affiliates7
Oracle Digital Assistant
AI
AI
WebFacebook Messenger

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3
2
1
AI
Oracle Digital Assistant

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AI
/
Google/Azure
Oracle Service
Cloud
Web
/
AIOracle Digital Assistant
Slack
Slack
FB Messenger
Web
Facebook
Messenger
LINE
LINE
All in One

10. Copyright © 2020, Oracle and/or its affiliates10
AI
HCM
ERP
CX
3rd Party
OOTB
What’s your
return policy
30-days to return.
Click here to learn
more.
Nearest
location?

11. Copyright © 2020, Oracle and/or its affiliates11
Oracle Service Cloud
Service Cloud

12. Copyright © 2020, Oracle and/or its affiliates12
:
•
•
etc...
•
/

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(1/2)

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(2/2)

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Oracle Digital Assistant

16. Copyright © 2020, Oracle and/or its affiliates16
https://www.oracle.com/jp/corporate/pressrelease/jp20181029.html
FAQ
2
• Oracle Mobile Cloud Enterprise (Intelligent Bots)
• Oracle Service Cloud

17. Copyright © 2020, Oracle and/or its affiliates17
LINE
Oracle Cloud
2019 1
LINE 2019 3
• Oracle Digital Assistant
• Oracle Cloud Infrastructure
(Oracle Container Engine for Kubernetes)
• Oracle Management Cloud
https://www.oracle.com/jp/corporate/pressrelease/jp20190903.html

18. Copyright © 2020, Oracle and/or its affiliates18
Oracle Digital Assistant

19. Copyright © 2020, Oracle and/or its affiliates19
GEN 1:
•
•
GEN 2:
•
•
GEN 3:
•
•
2
3
1

20. Copyright © 2020, Oracle and/or its affiliates20
Oracle OpenWorld 2019 San Francisco
•
• /
•
•
Oracle Voice

21. Copyright © 2020, Oracle and/or its affiliates21
Oracle Digital Assistant
Appendix

22. Copyright © 2020, Oracle and/or its affiliates22
• Oracle Digital Assistant
https://www.oracle.com/application-development/cloud-services/digital-assistant/
https://www.oracle.com/solutions/chatbots/
• Oracle Digital Assistant
•
https://docs.cloud.oracle.com/ja-jp/iaas/digital-assistant/doc/order-service-and-provision-
instance.html#DACUA-GUID-7E4F1CE5-FB40-45DF-B0F0-949289F5E184
•
https://github.com/oracle-japan/oda-tutorial-build-first-skill/blob/master/README.md
•
https://fnimphiu.github.io/OracleTechExchange/#Tutorials
• Oracle Cloud Free Tier Free Trial
https://www.oracle.com/jp/cloud/free/
Appendix

23. Copyright © 2020, Oracle and/or its affiliates23
Info: oracle.com/da
Try: cloud.oracle.com/digital-assistant
Thank you