Slide contains information about Elton Mayo's Relay Experiment in Hawthorne.

1. Neeraj Pant

2.  By the end of the presentation, you will come
to know about the Relay’s Experiment.
 You must search for other experiments done
by Elton Mayo in the Hawthorne.
 You must be able to understand difference
between this theory and other
Classical/Traditional theories

3.  Father of Human Relation
Movement
 In charge of human
behavior experiment at
Hawthorne Works.

4.  Hawthorne Works built by
Western Electrics
 Started in 1950
 Shut down in 1983
 45000 Employees

5.  Conditions and results
Under normal conditions with a forty eight hour week,
including Saturdays, and no rest pauses. The girls
produced 2,400 relays a week each.
 They were then put on piece-work for eight weeks.
Output went up

6.  Two five minute rest pauses, morning and
afternoon, were introduced for a period of five
weeks.
Output went up once more
 The rest pauses were lengthened to ten minutes
each.
Output went up sharply

7.  Six five minute pauses were introduced, and the
girls complained that their work rhythm was
broken by the frequent pauses.
Output fell slightly
 Return to the two rest pauses, the first with a hot
meal supplied by the Company free of charge.
Output went up
 The girls were dismissed at 4.30 p.m. instead of 5.00
p.m.
Output went up

8.  They were dismissed at 4.00 p.m.
Output remained the same
 Finally, all the improvements were taken away, and
the girls went back to the physical conditions of the
beginning of the experiment: work on Saturday, 48
hour week, no rest pauses, no piece work and no
free meal. This state of affairs lasted for a period of
12 weeks.
Output was the highest ever recorded averaging 3000
relays a week.

9.  six individuals became a team
 Co-operation among team members
 Standard production for a team decided by team
members.

10.  Workers were happy with two breaks as they felt free to
work without coercion.
 Workers felt a sense of belongingness when they were
given free meal.
 Workers felt important within the organisation which in
turn caused loyalty among them.

11.  Working standards decided by the workers’ team are
more effective than those decided by the management.
 Workers work better when set free.
 Workers work better in social environment rather than
in isolation.
 Incentive is just one of the motivational factor.

12. For any suggestion, please leave a mail to neerajpant1710@gmail.com