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Hawthrone studies ( Human Relation Theory)



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Hawthrone studies ( Human Relation Theory)

  1. 1. Human Relation Theory Elton Mayo
  2. 2. Hawthorne Studies (1924-1933)  This Theory gives higher importance to human relationship.  It consider employees as a higher being rather than factor of production.  It gives importance to workers need, feeling & interest on jobs. Its primary focus is on human factor of an organization.  This theory was developed by Elton Mayo.  It is also known as Human Relation Theory.
  3. 3.  This Study mark the beginning of human relation theory.  They consist a series of experiments that focuses on behavior in work place.  Productivity is not only a technical but also social phenomenon or workers attitude groom productivity.  Workers are motivated by social needs.  Team work improve Efficiency. Hawthorne Studies (1924-1933)
  4. 4. Four phases of Hawthorne Study
  5. 5.  This Experiment was conducted to measure the affects of lightning on the productivity to work in different department.  Under this experiment adequate lightning facility was provided to one department where as other department was not provided sufficient amount of lightning.  But the both condition, the productivity increase.  This experiment shows that the productivity not only depend on working condition but also social relationship among the worker at the work place. Illumination Experiment Electricity
  6. 6.  Under this experiment 6 female & telephone assembled & were put in a separate room.  Frequently change were made in their working, in spite of such changes in the performance & productivity was increasing.  Thus, this experiment suggest that socio-physiological factors are keys for higher performance & productivity. Relay Assembly Test Room Experiment
  7. 7.  Under this a huge mass of workers were interviewed in order to know their perception on the working life.  This theory primarily focuses on human relation rather than physical working condition.  This interview confirmed that the importance of informal relation helps in satisfying personal & social satisfaction to workers & influence their behavior in order to provide higher output. Mass Interview Program
  8. 8.  Under this experiment 14 male workers were found in a small group & were duly observed by the superior.  The main purpose of the experiment was to know the effect of social relationship in a work group.  This experiment concluded that employee would work hard. If they believe that management are concerned about their welfare & if superior paid attention & care to them.  According to this experiment employees are guided more by group product norms. Bank wire room observation experiment
  9. 9.  The Hawthorne studies have had a remarkable impact on management in organizations & how workers react to various situations.  The research carried out at the Western Electrics Hawthorne plant during the 1920’s & earl 1930’s helped to initiate a whole new approach to human behavior studies.  The final result was “he organization of teamwork-that is, of sustained cooperation leads to success. Conclusion
  10. 10.  Productivity increases when workers believe that they are being observed closely.  Employees perform better when managers & co-workers make them feel valued.  Financial rewards are not necessarily conductive to increasing worker productivity.  Workers are about self-fulfillment, autonomy, empowerment, social status & personal relationships with co-workers. Hawthorne Effect
  11. 11. Thank You Prepared By: Raj