This letter provides a recommendation for Natia Arishvili-Chachua for her work as a translator on the "Consultancy Services for Management Contractor - Georgian Urban Services Improvement Investment Programme" project. The letter details that Mrs. Arishvili-Chachua translated between English and Georgian for international experts working with United Water Supply Company of Georgia. She translated in key areas of water production, commercial services, customer services, institutional re-engineering, financial management, information management, and human resources management. The Senior Project Manager observed Mrs. Arishvili-Chachua's professional development over three years and received positive feedback about her work. She handled her responsibilities effortlessly and supported the company achieving its objectives

1. 5fr'consulting + operations + management
On behalf of JV Sachsen Wasser GmbH - AHT GROUP AG
United Water Supply Company of Georgia, LLC
768 Vazha-Pshavela Ave, Tbilisi 0186, Georgia
+995-(0)-32291 9060 - after operator dial: '' 62
www.sachsenwasser.com i www.ahf group.com
lne22,2016
To Whom It May Concern,
We hereby confirm that the company Sachsen Wasser GmbH has contracted Mrs. Natia Arishvili-
Chachua as a translator for the project "Consultancy Services for Management Contractor -
Georgian Urban Services Improvement Investment Programme". Her services consisted of
translation and interpretation from English into Georgian and from Georgian into English for our
international experts working for the Client: United Water Supply Company of Georgia
Grwscc).
Mrs. Arishvili-Chachua has translated in all fields and activities of the project, which included but
were not limited to the following key areas:
a) Water production, transporl and distribution of operational services including measures for
water loss reduction
b) Commercial services including billing, income collection
c) Customer sewices management including recording and resolving customer complaints
d) Institutional re-engineering, change management, internal accountability mechanisms and
organizational effectiveness
e) Financial management, accounts, revenue and expenditure management & business planning
f) Information management, analysis and control including IT infrastructure, key performance
level measurement and benchmarking
g) Human resources management, instituting rewards, incentives and performance appraisal
systems
As the Senior Project Manager of "sachsen Wasser GmbH", I have had the pleasure of viewing
Mrs. Arishvili-Chachua's professional development over the past three years, and I can state with
confidence that she is a motivated and responsible person with a high degree of integrity. I have
known Mrs' Arishvili-Chachua quite well and I have received feedback about her work from our
experts and the client.
In her role, she had a considerable amount of responsibilities, and she handled them effortlessly.
She showed her skills to communicate with both international expefts and local staff, and due to
her dedication and attention to detail, she supported our company achieving our objectives, as
planned.

2. Mrs. Arishvili-Chachua has studied at the University of Foreign Languages and Culture, and at
European School of Management, acquiring the qualification of a translator/interpreter and a
Public Relations Manager. Her academic training and abilities gradually became evid.ent, and she
had proven her communication skills being suitable for this position. She proved us right, and she
has become an important, effective, and integral part of our project team.
Mrs. Arishvili-Chachua has provided high-quality translation services in various fields and she
showed willingness and capability to improve herself every day. Her role required strong
communication skills, and she has shown that she not only has these skills, but that she also has
the ability to inspire respect and cooperation in teammates.
Based on my observation, I can highly recommend her without reservation. I sincerely wish her
most success for her future.
Sincerely,
Senior Project Managerr"r
"sachsen Wasser GmbH