Peter Lykke Hvid has over 3 years of experience as a project coordinator at Dansk Supermarked A/S. Some of his responsibilities included coordinating the SAP implementation in Germany and Denmark, managing the transition of accounts receivable processes to a shared service center in Poland, and helping colleagues with account reconciliation challenges after migrations to SAP. He provided training to employees on SAP and processes in accounts receivable.
Passionate about customers and being the connector between clients, partners and technical teams.
7 years coordinating IT projects and providing customer service, 3 years experience from IT startup, 4 years in project management.
Develop business strategies and partnerships, analyse and report KPIs.
Worked and studied in 4 different countries.
Specialities: project management, customer relationship management, analytics and strategic planning. Multilingual.
Passionate about customers and being the connector between clients, partners and technical teams.
7 years coordinating IT projects and providing customer service, 3 years experience from IT startup, 4 years in project management.
Develop business strategies and partnerships, analyse and report KPIs.
Worked and studied in 4 different countries.
Specialities: project management, customer relationship management, analytics and strategic planning. Multilingual.
Robotic Process Automation (RPA)is a technological enabler to stay competitive and is an emerging prerequisite of improving business performance. For successful implementation it is key to have a stage based methodology in place. RPA will force companies to rethink processes and the added value they create to their customers.
1. Peter Lykke Hvid Eskebækparken 15, 1.tv. 8660 Skanderborg
E: peter.lykke.hvid@outlook.com M: 5190 8699
08 / 2012 – 06 / 2015 Project Coordinator, Dansk Supermarked A/S
Results - Ad hoc controlling of challenging accounts during implementation of SAP
- Coordinator on site in Germany in the implementation of SAP
- Coordinator in implementation og SAP in Danish AR
- Solution owner on debtor solution for credit customers
- Project manager in development and understanding of OIOUBL
- Responsible for both Unit- and Scenariotes in SAP for Danish AR
- Project manager in coorperation between IT and Accounting
- Education of super users in SAP AR and Excel
- Project manager for relocation of AR processes to SSC in Poland
- Introduction in Danish culture and workculture to colleague from Poland
Content - Controlling
My function was mostly to work as an ad hoc controller. I was helping
colleagues if we experienced special challenges with the reconciliation of
accounts. The difficulties could be caused by challenges due migration, lack
of SAP knowledge, missing reconciliation from Legacy system and so on.
Had responsibilities for several migrated accounts in Accounts Receivable
(AR). Helped with providing my colleague with an overall understanding of
reconciliation procedures to their accounts in SAP.
- SAP
Started as a coordinator with the implementation in the German part of the
business. My function of this was primarily to be coordinator between the
Danish experts, external consultants and the German business. I was
ensuring follow-up on unsolved challenges and prioritization together with
colleagues in Germany and gave feedback to the Danish organization of the
requirements.
In Denmark, I got the responsibility for managing the implementation in
Accounts Receivable. That includes design and test of solutions, taking care
of requirements from business and prioritization of need and nice to have.
Was in charge of managing a complete new debtor system with 37,000 credit
customers. We did not get the CRM module in SAP, which enforced us to
implement our customers from old system and invent complete new
solutions while we were working with daily business. That required my focus
both in daily business and in development. I had to manage concerns from
employees, daily business with customers, specific solution to key
customers. We managed to solve the most and during the development of
existing solution, we furthermore increased the annual revenue from 360 to
500 million dkk. In this process, I also get a lot of knowledge with sending
invoices to public sector in the format OIOUBL.
- IT
We established a group of people who could coordinate resources from IT
and requirements from business. My function was to represent business in
that group. Collecting and prioritizing requirements for new solutions from
2. Peter Lykke Hvid Eskebækparken 15, 1.tv. 8660 Skanderborg
E: peter.lykke.hvid@outlook.com M: 5190 8699
business and communicate and explaining limitation from IT. A lot of process
optimization and finding new ways of working better and smarter with
existing solutions. Participated in planning and executing a lot of the training
in Excel and SAP in processes related to Accounts Receivable.
- Shared Service Center
Coordinator for Accounts Receivable. Created flowcharts for their processes,
participated in planning of the transition of processes to Shared Service
Center in Poland. Prepared both the Polish colleagues and the Danish
colleagues for the transition process. Took part in the daily training of some
of the more challenging processes. Responsible for reporting progress to
project management.
References References can be provided