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ORGANIZATIONAL BEHAVIOUR
    By:Q. Muhammad
      Shahzad Khalil
Contents
1.   Company Profile
2.   Vision, Mission & Values
3.   Structure
4.   Human Resource Management
5.   Best Practices
6.   Employee Engagement
7.   Change management
8.   Evaluation and recommendations
9.   Tapal Tea Bag Ad
1. Company Profile
        HISTORY OF THE COMPANY
        • In 1947, Tapal started out as a family concern
        under the supervision of its founder, Adam Ali
        Tapal.
        • Initially, Tapal started with a single unique blend
        of tea, named FAMILY MIXTURE.
        • It had just 1 outlet in Jodia Bazar, Karachi.
        • Its distribution channel spread across the country
        under the leadership of Faizullah A. Tapal.
        •Currently, company is achieving new heights
        under the leadership of founders grandson, Aftab
        A. Tapal.
1. Company Profile
        BRANDS
        • The company has 10 brands under its umbrella.
1. Company Profile
        OPERATING REGIONS
2. Vision, Mission & Values
         Vision Of Tapal
         • To act locally, but think globally


         • To Provide information & trainings to employees
         for their development and improvement


         • To indulge in environment friendly business
         activities that generate positive influence to society


         • To produce environment friendly product
2. Vision, Mission & Values
         Mission Of Tapal
            “To satisfy our stakeholders and as a guiding
            principle to our business; be a benchmark for
            Quality, Creativity and Ethical values Achieve
          leadership in all categories of our core business
          and diversify in areas which compliment the core
                               business.”
2. Vision, Mission & Values
         Values At Tapal
         • Trust in each other

         •Outstanding Quality

         •Passion for creativity

         •Leadership and role model for others

         •Together, everyone achieve more
3. Structure
         Culture and Environment
         • Friendly environment with respect for each team member
         of organization
         • Healthy culture of mutual trust and openness
         • Comfortable work area with international standard facilities
         • Diversified with both male and female workforce
         • Tapal is networked organization which allows people to
         communicate and work together
         •Tapal does not face any ethical or cultural issues
4. Human Resource Management
       Labor Management
       • All governments’ regular labor laws are being
       followed
       •The calculation of man-power requirement is
       done on annual basis.
       •Multi-skilled Employees so that replacement can
       be found incase of skilled worker absenteeism
       •In Tapal there is no gender bias or gender
       discrimination.
5. Best Practices
         Succession Policy
            Tapal has a succession policy, every manager
            has a successor who can replace him in times
            of need.

         Development of Human Resource
            Providing trainings, skills development and
            inculcating performance management culture.

         Stress and Conflict resolution
            Employees are comforted by being listened
            and then most feasible solution is advised.
5. Best Practices
         Situational Leadership
            Situational Leadership is used for shaping up
            strategic Management Culture.



         CSR – Corporate Social
         Responsibility
            All expectations of stakeholders are kept in
            consideration with national and moral
            obligations realization potential the organization
            overall believes in making a difference.
6. Employee Engagement
        Skill Improvement through Training
        • On Job trainings for employees
        • In-house trainings on leadership, team work and
        communication improvements
        • Special workshops for executives
        • Evaluation is done before and after the training
6. Employee Engagement
        Increasing Employee Motivation
        • Job enrichment and job enhancement
        procedures.
        • Employees are provided with flexi timing so they
        can balance their work as well as personal lives
        • Right to express opinion and ideas
        • Challenging and meaningful work with
        opportunities for career advancement
        • Open door policy of communication
6. Employee Engagement
       Increasing Employee Involvement
       • Employees are
       encouraged to take
       initiative and bring in new
       ideas for work
       improvement.
       •They are given ownership
       and responsibility of their
       work.
       • Appreciation on
       achievement
       •Cordial relationship with
       bosses and co-workers
7. Change Management
       Through communication
       • Change is managed through effective
       communication
       • Abortion of Labor union:
          • Reason and strategy conveyed through
          meetings
          • Change communicated to all through mails,
          memos and chairman’s speech
          • Change implemented with approval of all
          members of management
9. Evaluation
        ORGANIZATIONS PHILOSOPHY
        EVALUATION: Firm organization policy based on
        respect for people and betterment of society.
        RECOMMENDATION:
        • Policy, values and vision of the company should
        be comprehended by all employees.
        • All business practices should be based on these
        values.
        • Deviant behaviors should be identified and
        erected
9. Evaluation
        ORGANIZATIONAL CULTURE
        EVALUATION: Work environment is comfortable,
        friendly and enjoyable with international
        standards and facilities
        RECOMMENDATION:
        • The culture and environment should be
        maintained
9. Evaluation
        HUMAN RESOURCE
        MANAGEMENT
        EVALUATION: Human resource practices of
        Tapal are satisfactory
        RECOMMENDATION:
        • There is no policy of short term incentives or
        rewards inform of cash or gift items.
        • Such a policy like rewards for creative
        suggestion should be introduced to promote the
        “small steps make great difference” philosophy
9. Evaluation
        RELATIONSHIP OF EMPLOYEES
        WITH ORGANIZATION
        EVALUATION: In general, employees are
        satisfied to be working with Tapal. They are proud
        to be associated with the company and are loyal
        to it.
        RECOMMENDATION:
        • Employee motivation and loyalty to the company
        should be maintained by continuing its policies.
“Tapal has successfully invested in the area
 of Personal management of its employees
and has reaped extensive benefits in terms
 of profits and a renowned brand, with all
       embracing employee loyalty”

             Thank You All 
Tapal Tea Bag Ad
• http://www.youtube.com/watch?v=2qXS7eYbuX8

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Tapal pres

  • 1. ORGANIZATIONAL BEHAVIOUR By:Q. Muhammad Shahzad Khalil
  • 2. Contents 1. Company Profile 2. Vision, Mission & Values 3. Structure 4. Human Resource Management 5. Best Practices 6. Employee Engagement 7. Change management 8. Evaluation and recommendations 9. Tapal Tea Bag Ad
  • 3. 1. Company Profile HISTORY OF THE COMPANY • In 1947, Tapal started out as a family concern under the supervision of its founder, Adam Ali Tapal. • Initially, Tapal started with a single unique blend of tea, named FAMILY MIXTURE. • It had just 1 outlet in Jodia Bazar, Karachi. • Its distribution channel spread across the country under the leadership of Faizullah A. Tapal. •Currently, company is achieving new heights under the leadership of founders grandson, Aftab A. Tapal.
  • 4. 1. Company Profile BRANDS • The company has 10 brands under its umbrella.
  • 5. 1. Company Profile OPERATING REGIONS
  • 6. 2. Vision, Mission & Values Vision Of Tapal • To act locally, but think globally • To Provide information & trainings to employees for their development and improvement • To indulge in environment friendly business activities that generate positive influence to society • To produce environment friendly product
  • 7. 2. Vision, Mission & Values Mission Of Tapal “To satisfy our stakeholders and as a guiding principle to our business; be a benchmark for Quality, Creativity and Ethical values Achieve leadership in all categories of our core business and diversify in areas which compliment the core business.”
  • 8. 2. Vision, Mission & Values Values At Tapal • Trust in each other •Outstanding Quality •Passion for creativity •Leadership and role model for others •Together, everyone achieve more
  • 9. 3. Structure Culture and Environment • Friendly environment with respect for each team member of organization • Healthy culture of mutual trust and openness • Comfortable work area with international standard facilities • Diversified with both male and female workforce • Tapal is networked organization which allows people to communicate and work together •Tapal does not face any ethical or cultural issues
  • 10. 4. Human Resource Management Labor Management • All governments’ regular labor laws are being followed •The calculation of man-power requirement is done on annual basis. •Multi-skilled Employees so that replacement can be found incase of skilled worker absenteeism •In Tapal there is no gender bias or gender discrimination.
  • 11. 5. Best Practices Succession Policy Tapal has a succession policy, every manager has a successor who can replace him in times of need. Development of Human Resource Providing trainings, skills development and inculcating performance management culture. Stress and Conflict resolution Employees are comforted by being listened and then most feasible solution is advised.
  • 12. 5. Best Practices Situational Leadership Situational Leadership is used for shaping up strategic Management Culture. CSR – Corporate Social Responsibility All expectations of stakeholders are kept in consideration with national and moral obligations realization potential the organization overall believes in making a difference.
  • 13. 6. Employee Engagement Skill Improvement through Training • On Job trainings for employees • In-house trainings on leadership, team work and communication improvements • Special workshops for executives • Evaluation is done before and after the training
  • 14. 6. Employee Engagement Increasing Employee Motivation • Job enrichment and job enhancement procedures. • Employees are provided with flexi timing so they can balance their work as well as personal lives • Right to express opinion and ideas • Challenging and meaningful work with opportunities for career advancement • Open door policy of communication
  • 15. 6. Employee Engagement Increasing Employee Involvement • Employees are encouraged to take initiative and bring in new ideas for work improvement. •They are given ownership and responsibility of their work. • Appreciation on achievement •Cordial relationship with bosses and co-workers
  • 16. 7. Change Management Through communication • Change is managed through effective communication • Abortion of Labor union: • Reason and strategy conveyed through meetings • Change communicated to all through mails, memos and chairman’s speech • Change implemented with approval of all members of management
  • 17. 9. Evaluation ORGANIZATIONS PHILOSOPHY EVALUATION: Firm organization policy based on respect for people and betterment of society. RECOMMENDATION: • Policy, values and vision of the company should be comprehended by all employees. • All business practices should be based on these values. • Deviant behaviors should be identified and erected
  • 18. 9. Evaluation ORGANIZATIONAL CULTURE EVALUATION: Work environment is comfortable, friendly and enjoyable with international standards and facilities RECOMMENDATION: • The culture and environment should be maintained
  • 19. 9. Evaluation HUMAN RESOURCE MANAGEMENT EVALUATION: Human resource practices of Tapal are satisfactory RECOMMENDATION: • There is no policy of short term incentives or rewards inform of cash or gift items. • Such a policy like rewards for creative suggestion should be introduced to promote the “small steps make great difference” philosophy
  • 20. 9. Evaluation RELATIONSHIP OF EMPLOYEES WITH ORGANIZATION EVALUATION: In general, employees are satisfied to be working with Tapal. They are proud to be associated with the company and are loyal to it. RECOMMENDATION: • Employee motivation and loyalty to the company should be maintained by continuing its policies.
  • 21. “Tapal has successfully invested in the area of Personal management of its employees and has reaped extensive benefits in terms of profits and a renowned brand, with all embracing employee loyalty” Thank You All 
  • 22. Tapal Tea Bag Ad • http://www.youtube.com/watch?v=2qXS7eYbuX8