This document provides information concerning signature training programs offered by RSVP Consulting & Training

1. Hong Kong | Malaysia | Qatar
www.rsvpbusiness.com
TRAINING SOLUTIONS
CAPABILITIES OVERVIEW
Serving leading organizations and
individuals in the GCC and Southeast
Asia since 2004

2. Hong Kong | Malaysia | Qatar
www.rsvpbusiness.com
RSVP Fact Sheet Experience
Founded in 2004
•Extensive GCC, MENA and Southeast Asia
experience and expert knowledge of the culture
•Offers standard or customized solutions
specifically adapted to the requirements of the
region
•Offers more personal and cost effective solutions
•Offers inside-out solutions that foster client
independence and promote knowledge transfer
•Offers industry best practices specifically adapted
to the GCC, MENA and Southeast Asia regions
High profile clients
•Develops and implements solutions for leading
companies and organizations in the GCC, MENA
and Southeast Asia countries
•Reputed global client base
Team
•Diversified experience
•Subject matter expertise
•Extensive change management know-how and
experience
Business solutions
•Management and HR Consulting
•Human Resource Solutions
•Organizational Development
•Performance Management
•Training and Facilitating Solutions
Industries and sectors
•Oil & Gas
•Education
•Medical
•Telecommunications
•Banking
•Customer Service and Call Centers
•Financial services
•Information Systems and Information Technology
•High Technology
•Engineering
•Executive Education
•Governmental
RSVP is a Leading Human Resource Consulting and Training Solutions Provider

3. Hong Kong | Malaysia | Qatar
www.rsvpbusiness.com
RSVP’s Supports Organizations with a Full Range of Ready to Implement Solutions
TRAINING SOLUTIONSTraining SolutionsTRAINING SOLUTIONSTraining Methodology

4. Hong Kong | Malaysia | Qatar
www.rsvpbusiness.com
RSVP’s Supports Organizations with a Full Range of Ready to Implement Solutions
TRAINING SOLUTIONSSignature Training Solutions
LEADING
& MANAGING
• Building leadership
• Leading with organizational and emotional
intelligence
• Leading and managing change
• Advanced leadership and communication skills for
managers
• Advanced management skills
• Leading and coaching sales teams
• Business coaching and mentoring
• Problem-solving and decision making skills
• Workplace innovation and creativity
• Managing and leading teams
• Leadership for new graduates

5. Hong Kong | Malaysia | Qatar
www.rsvpbusiness.com
RSVP’s Supports Organizations with a Full Range of Ready to Implement Solutions
TRAINING SOLUTIONS
CUSTOMER
SERVICE • Customer service generic
• Business etiquette
• Sales and service excellence
• Customer Relationship Management (CRM)
Signature Training Solutions

6. Hong Kong | Malaysia | Qatar
www.rsvpbusiness.com
RSVP’s Supports Organizations with a Full Range of Ready to Implement Solutions
TRAINING SOLUTIONS
SALES
& CRM • Leading and coaching sales teams
• Sales and service excellence
• Winning negotiating skills
• Customer Relationship Management (CRM)
Signature Training Solutions

7. Hong Kong | Malaysia | Qatar
www.rsvpbusiness.com
RSVP’s Supports Organizations with a Full Range of Ready to Implement Solutions
TRAINING SOLUTIONS
HR
SPECIALTIES • Behavioral interviewing techniques
• Coaching for improved performance
• Individual HR advisory program
• Attrition management
Signature Training Solutions

8. Hong Kong | Malaysia | Qatar
www.rsvpbusiness.com
RSVP’s Supports Organizations with a Full Range of Ready to Implement Solutions
TRAINING SOLUTIONS
SPECIALIZED
PROGRAMS
• Train-the-trainer
• Executive and personal assistant
• Women in leadership
• Leadership for new graduates
• Concierge learning programs in Kuala Lumpur
• Cultural awareness for Middle-East and GCC
countries
Signature Training Solutions

9. Hong Kong | Malaysia | Qatar
www.rsvpbusiness.com
RSVP’s Supports Organizations with a Full Range of Ready to Implement Solutions
TRAINING SOLUTIONS
NEW GRADUATES
& ENTRE LEVEL
• Business etiquette
• Business writing skills
• Workplace effectiveness
• Leadership for new graduates
Signature Training Solutions

10. Hong Kong | Malaysia | Qatar
www.rsvpbusiness.com
RSVP’s Supports Organizations with a Full Range of Ready to Implement Solutions
TRAINING SOLUTIONS
BUSINESS
SOFT SKILLS
• Non-verbal business communication
• Business emotional intelligence
• Business neuro-linguistic programming
• Powerful presentation skills
• Meeting effectiveness
• Business etiquette
• Leading and managing change
• Business writing skills
• Business coaching and mentoring
• Communication excellence
• Business time management
• Workplace effectiveness
• Winning negotiating skills
• Problem-solving and decision making skills
• Workplace innovation and creativity
Signature Training Solutions

11. Hong Kong | Malaysia | Qatar
www.rsvpbusiness.com
RSVP’s Supports Organizations with a Full Range of Ready to Implement Solutions
TRAINING SOLUTIONS
BUSINESS
NLP
• Business neuro-linguistic programming (NLP)
Signature Training Solutions

12. Hong Kong | Malaysia | Qatar
www.rsvpbusiness.com
RSVP’s Supports Organizations with a Full Range of Ready to Implement Solutions
TRAINING SOLUTIONS
EMOTIONAL
INTELLIGENCE
• Leading with organizational and emotional
intelligence (EI)
• Business emotional intelligence
• EQ-i 2.0 Emotional Intelligence assessment tool
Signature Training Solutions

13. Hong Kong | Malaysia | Qatar
www.rsvpbusiness.com
RSVP’s Supports Organizations with a Full Range of Ready to Implement Solutions
TRAINING SOLUTIONS
CAREER
MANAGEMENT
(BUSINESS)
We offer a wide range of corporate talent and career
management solutions that are especially designed and
developed for businesses in Asia and the Middle East.
These include:
• Fast Track Employee Development – FAST TRACKING
the Right People, with the Right Skills, in the Right
Positions
• Succession Management - IDENTIFYING the Right
People, with the Right Skills, in the Right Positions
• Talent Development – DEVELOPING the Right People,
with the Right Skills, in the Right Positions
• Behavioral Interviewing – RECRUITING the Right
People, with the Right Skills, in the Right Positions
Signature Training Solutions

14. Hong Kong | Malaysia | Qatar
www.rsvpbusiness.com
RSVP’s Supports Organizations with a Full Range of Ready to Implement Solutions
TRAINING SOLUTIONS
CAREER
MANAGEMENT
(INDIVIDUAL)
The following programs are delivered in individual sessions that
require between two and three coaching meetings. The format
for the coaching meetings is either face-to-face when possible or
via the internet.
• For Individuals in Career Transition
• For Individuals who are considering changing jobs
• For New Graduates
• For High Performing Individuals
• Should I change jobs or stay in my current position?
• For Executives
• For Sales Professionals
• For Engineering Professionals
• Fast Tracking your Career!
• Matching Your Strengths to the Right Position
• For Individuals in Job Search
Signature Training Solutions

15. Hong Kong | Malaysia | Qatar
www.rsvpbusiness.com
RSVP’s Supports Organizations with a Full Range of Ready to Implement Solutions
TRAINING SOLUTIONS
SIMULATIONS &
TEAMBUILDING
• Managing and leading teams
• Teambuilding activities
• Business simulations
Signature Training Solutions

16. Hong Kong | Malaysia | Qatar
www.rsvpbusiness.com
RSVP’s Supports Organizations with a Full Range of Ready to Implement Solutions
TRAINING SOLUTIONS
VIP PROGRAMS IN
KUALA LUMPUR
FOR GCC LEADERS • VIP Concierge service and personalized arrangements
for participants while in Kuala Lumpur
• Flexible program hours and scheduling according to
specific needs of the organization and participants
• Flexible program agenda
• International reputed trainers and facilitators
Signature Training Solutions

17. Hong Kong | Malaysia | Qatar
www.rsvpbusiness.com
RSVP Operates Internationally
•Tech Companies
•Start-Up Firms
•Banking and Financial Services
•Consulting Firms
•Information Systems and Technology
•Governmental Institutions
•Medical
•Executive Education
RSVP
CLIENTS
CLIENTS
PROFILE
•Oil and Gas
•Banking and Financial Services
•Technology Companies
•Hospitality Industry
•Education
•Retail Firms
•Customer Focused Organizations
•Customer Service and Call Centers
Middle-East Clients:
•Al-Ahli Hospital
•Al-Rajhi Bank KSA
•Amwal Bank
•Averda Qatar
•Bank Muscat
•Commercial Bank of Qatar
•Conoco-Phillips
•GHD Middle-East
•GUST University Kuwait
•HEC Paris in Qatar
•King Faisal Hospital KSA
ASEAN Clients:
•Carl Zeiss Singapore
•Conoco-Phillips
•KPOC (Petronas)
•Maybank
•Melia Hotels Asia-Pacific
•Ministry of Defense Singapore
•Petronas
•Schlumberger
•ShellWestern Clients:
•BTI Germany
•Conoco-Phillips
•Shell
•Siemens Germany
•SNC-Lavalin Profac
•Schlumberger
•Kuwait Oil Company
•Oman Oil
•Oman Telecommunications
•Oxy Petroleum
•Petroleum Dev. of Oman
•Port of Salalah
•PWC Logistic Kuwait
•Qatar Foundation
•Qatar Gas
•Yahsat

18. Hong Kong | Malaysia | Qatar
www.rsvpbusiness.com
RSVP Addresses Diverse Needs Through Flexible, Need Based, On-Demand Solutions
URGENT
•Sudden Constraints
•Start-Ups
•Unanticipated Events
Varying Needs of Our Clients:
PROJECT DRIVEN
•New Markets
•Diversification
•Mergers and Acquisitions
ON-GOING
•Effectively dealing with competitive pressures
•Achieving business objectives
•Increasing organizational effectiveness
COMPLEXITY
•LOW: Quick Solution
•MED: Program Design and Implementation
•HIGH: Strategy Development and
Implementation

19. Hong Kong | Malaysia | Qatar
www.rsvpbusiness.com
How to reach RSVP
Marie Renée Ouellet
Managing Partner and Training Solutions Consultant
Email: expert@rsvpbusiness.com
Malaysia: +60 17 331 0548
Our Website: www.rsvpbusiness.com