SlideShare a Scribd company logo
1 of 25
HIGHER ED 2.0:
Innovating the 21st Century University




Don Tapscott              Russell Kaurloto
Chairman, Moxie Insight   Deputy CIO, USC
@dtapscott

                           1 | © 2011 The Tapscott Group. All Rights Reserved.
Webinar Logistics


 Thank you for joining today!


 Submit questions via the WebEx Chat panel & Twitter - #MoxieCast


 Session will be recorded and sent to attendees with presentation
3 | © 2011 The Tapscott Group. All Rights Reserved.
Current Crisis




                 4 | © 2011 The Tapscott Group. All Rights Reserved.
5 | © 2011 The Tapscott Group. All Rights Reserved.
A Turning Point in History:
Rebooting Our Institutions




                  6 | © 2011 The Tapscott Group. All Rights Reserved.
The Rise of the Age of Networked Intelligence



  Agrarian                        Industrial                                     Age of
    Age                              Age                                      Networked
                                                                              Intelligence

             Printing Press                                        Internet




                     7 | © 2011 The Tapscott Group. All Rights Reserved.
Four Drivers for Change


                            THE
                       TECHNOLOGICAL
                         REVOLUTION


                     THE                                  THE
               ECONOMIC                                   NET
              REVOLUTION                                  GENERATION
                               THE
                              SOCIAL
                            REVOLUTION




                    8 | © 2011 The Tapscott Group. All Rights Reserved.
Agenda




         1.Rethinking Pedagogy

         2.Rethinking Knowledge Creation

         3.Rethinking Operations




                  9 | © 2011 The Tapscott Group. All Rights Reserved.
‘One Size Fits All’ Lectures




                     10 | © 2011 The Tapscott Group. All Rights Reserved.
The Model of Pedagogy:
The Reinvention of Education


             OLD                                                            NEW




       Teacher focused                                       Student focused
       One-way                                               Multi-way
       One size fits all                                     Customized
       Student Isolated                                      Collaborative


                     11 | © 2011 The Tapscott Group. All Rights Reserved.
Collaborative Learning in Portugal




                    12 | © 2011 The Tapscott Group. All Rights Reserved.
Collaborative Learning in Portugal




                    13 | © 2011 The Tapscott Group. All Rights Reserved.
Agenda




         1.Rethinking Pedagogy

         2.Rethinking Knowledge Creation

         3.Rethinking Operations




                  14 | © 2011 The Tapscott Group. All Rights Reserved.
The ‘Meta-University’




                          “             With the growing open access movement
                                        we are seeing the early emergence of a
                                        meta-university – a transcendent,
                                        accessible, empowering, dynamic,
                                        communally constructed framework of
                                        open materials and platforms on which
                                        much of higher education worldwide can




                                                                          ”
                                        be constructed or enhanced.


                                          -- Charles M. Vest, President Emeritus, MIT

                   15 | © 2011 The Tapscott Group. All Rights Reserved.
The ‘Meta-University’: OpenCourseWare




                  16 | © 2011 The Tapscott Group. All Rights Reserved.
Agenda




         1.Rethinking Pedagogy

         2.Rethinking Knowledge Creation

         3.Rethinking Operations




                  17 | © 2011 The Tapscott Group. All Rights Reserved.
A New Operating Platform
to Power the Collaborative Enterprise



        People                       Domain                                Social Networking
        Centric                      Centric                                    Centric




         ERP                         Decision                                  Document
        Centric                      Centric                                    Centric



        Process        Business Intelligence                               Predictive Analytics
        Centric              Centric                                             Centric




                    18 | © 2011 The Tapscott Group. All Rights Reserved.
A New Operating Platform
to Power the Collaborative Enterprise


 1. Personal Profiles (based on people)
 2. Industrial Strength Social Networking
 3. Blogging and Microblogging
 4. Wikis and Document Co-creation
 5. Ideastorms
 6. Team Project Tools
 7. Deliberation-Decision Making
 8. New Generation Knowledge Management
 9. IT Integration and Administration




                         19 | © 2011 The Tapscott Group. All Rights Reserved.
Collaborative Working Spaces




                    20 | © 2011 The Tapscott Group. All Rights Reserved.
Crisis of Leadership




Paradigm                                     shifts                                    involve

dislocation, conflict,                                          confusion, uncertainty.
New paradigms are nearly always received with                                 coolness, even
mockery or hostility. Those with vested interests fight the
change. The shift demands such a different view of things that
                   last to be
established leaders are often

won over, if at all.
                       21 | © 2011 The Tapscott Group. All Rights Reserved.
22 | © 2011 The Tapscott Group. All Rights Reserved.
23 | © 2011 The Tapscott Group. All Rights Reserved.
dtapscott@moxieinsight.com
(416) 863-8801
Twitter: @dtapscott
www.moxieinsight.com
www.dontapscott.com




                       24 | © 2011 The Tapscott Group. All Rights Reserved.
Webinar Wrap Up


 Thank you for your time


 Continue the discussion on Twitter: #MoxieCast & @MoxieSoft


 Session recording and presentation will be sent via email


 Contact Moxie:
   • info@moxiesoft.com
   • North America: 1.800.474.1149
   • Europe: +44 (0)870 904 1122

More Related Content

What's hot

Zheleznogorsk Innovation Forum 29.11.2013
 Zheleznogorsk Innovation Forum 29.11.2013 Zheleznogorsk Innovation Forum 29.11.2013
Zheleznogorsk Innovation Forum 29.11.2013Ilkka Kakko
 
Platform Thinking within the Third Generation Science Park Concept
 Platform Thinking within the Third Generation Science Park Concept Platform Thinking within the Third Generation Science Park Concept
Platform Thinking within the Third Generation Science Park ConceptIlkka Kakko
 
Diffusion Process
Diffusion ProcessDiffusion Process
Diffusion Processronkus1
 
Creating Sustainable Change
Creating Sustainable ChangeCreating Sustainable Change
Creating Sustainable ChangeShane Mason
 
Seats2Meet, global conference, Utrecht 23.3.2015
Seats2Meet, global conference, Utrecht 23.3.2015Seats2Meet, global conference, Utrecht 23.3.2015
Seats2Meet, global conference, Utrecht 23.3.2015Ilkka Kakko
 
Serendipity Management master class in FabLab, St.Petersburg 24.10. 2013
Serendipity Management master class in FabLab, St.Petersburg 24.10. 2013Serendipity Management master class in FabLab, St.Petersburg 24.10. 2013
Serendipity Management master class in FabLab, St.Petersburg 24.10. 2013Ilkka Kakko
 
The Fundamentals of Third Generation Science Park Concept
The Fundamentals of Third Generation Science Park ConceptThe Fundamentals of Third Generation Science Park Concept
The Fundamentals of Third Generation Science Park ConceptIlkka Kakko
 

What's hot (8)

Zheleznogorsk Innovation Forum 29.11.2013
 Zheleznogorsk Innovation Forum 29.11.2013 Zheleznogorsk Innovation Forum 29.11.2013
Zheleznogorsk Innovation Forum 29.11.2013
 
Platform Thinking within the Third Generation Science Park Concept
 Platform Thinking within the Third Generation Science Park Concept Platform Thinking within the Third Generation Science Park Concept
Platform Thinking within the Third Generation Science Park Concept
 
Diffusion Process
Diffusion ProcessDiffusion Process
Diffusion Process
 
Com mesurar l’efectivitat de la inversió pública en R+D
Com mesurar l’efectivitat de la inversió pública en R+DCom mesurar l’efectivitat de la inversió pública en R+D
Com mesurar l’efectivitat de la inversió pública en R+D
 
Creating Sustainable Change
Creating Sustainable ChangeCreating Sustainable Change
Creating Sustainable Change
 
Seats2Meet, global conference, Utrecht 23.3.2015
Seats2Meet, global conference, Utrecht 23.3.2015Seats2Meet, global conference, Utrecht 23.3.2015
Seats2Meet, global conference, Utrecht 23.3.2015
 
Serendipity Management master class in FabLab, St.Petersburg 24.10. 2013
Serendipity Management master class in FabLab, St.Petersburg 24.10. 2013Serendipity Management master class in FabLab, St.Petersburg 24.10. 2013
Serendipity Management master class in FabLab, St.Petersburg 24.10. 2013
 
The Fundamentals of Third Generation Science Park Concept
The Fundamentals of Third Generation Science Park ConceptThe Fundamentals of Third Generation Science Park Concept
The Fundamentals of Third Generation Science Park Concept
 

Viewers also liked

Welcome To The Age Of Big Data
Welcome To The Age Of Big DataWelcome To The Age Of Big Data
Welcome To The Age Of Big DataTyrone Systems
 
Dont fool around with Customer Experience
Dont fool around with Customer ExperienceDont fool around with Customer Experience
Dont fool around with Customer ExperienceNeedle
 
eCommerce Turns 21... Is It Ready To Grow Up?
eCommerce Turns 21... Is It Ready To Grow Up?eCommerce Turns 21... Is It Ready To Grow Up?
eCommerce Turns 21... Is It Ready To Grow Up?Needle
 
How Dell Delivers Personalized Customer Experiences, Leveraging Digital Commu...
How Dell Delivers Personalized Customer Experiences, Leveraging Digital Commu...How Dell Delivers Personalized Customer Experiences, Leveraging Digital Commu...
How Dell Delivers Personalized Customer Experiences, Leveraging Digital Commu...Moxie
 
Vab Dwivedi - Real World E-Commerce and Customer Experience Optimization Prac...
Vab Dwivedi - Real World E-Commerce and Customer Experience Optimization Prac...Vab Dwivedi - Real World E-Commerce and Customer Experience Optimization Prac...
Vab Dwivedi - Real World E-Commerce and Customer Experience Optimization Prac...Digital Experience (DX) Summit 2016
 
Expertise Hour: The Dos and Don'ts of Web Chat with Johan Jacobs
 Expertise Hour: The Dos and Don'ts of Web Chat with Johan Jacobs Expertise Hour: The Dos and Don'ts of Web Chat with Johan Jacobs
Expertise Hour: The Dos and Don'ts of Web Chat with Johan JacobsMoxie
 
Engaging the Digital Customer
Engaging the Digital CustomerEngaging the Digital Customer
Engaging the Digital CustomerMoxie
 
Barclays' Multi-Channel Customer Service Strategy
Barclays' Multi-Channel Customer Service StrategyBarclays' Multi-Channel Customer Service Strategy
Barclays' Multi-Channel Customer Service StrategyMoxie
 
Forrester's Best Practices Framework for Customer Service
Forrester's Best Practices Framework for Customer ServiceForrester's Best Practices Framework for Customer Service
Forrester's Best Practices Framework for Customer ServiceMoxie
 
Change Marketing v01
Change Marketing v01Change Marketing v01
Change Marketing v01Futurelab
 
Affluent Buyers Exposed: Get The Full Exposé
Affluent Buyers Exposed: Get The Full ExposéAffluent Buyers Exposed: Get The Full Exposé
Affluent Buyers Exposed: Get The Full ExposéNeedle
 
What Is Account Based Marketing?
What Is Account Based Marketing?What Is Account Based Marketing?
What Is Account Based Marketing?Drift
 
The Drift Brand Book
The Drift Brand BookThe Drift Brand Book
The Drift Brand BookDrift
 
3 Things Every Sales Team Needs to Be Thinking About in 2017
3 Things Every Sales Team Needs to Be Thinking About in 20173 Things Every Sales Team Needs to Be Thinking About in 2017
3 Things Every Sales Team Needs to Be Thinking About in 2017Drift
 

Viewers also liked (15)

Welcome To The Age Of Big Data
Welcome To The Age Of Big DataWelcome To The Age Of Big Data
Welcome To The Age Of Big Data
 
Dont fool around with Customer Experience
Dont fool around with Customer ExperienceDont fool around with Customer Experience
Dont fool around with Customer Experience
 
eCommerce Turns 21... Is It Ready To Grow Up?
eCommerce Turns 21... Is It Ready To Grow Up?eCommerce Turns 21... Is It Ready To Grow Up?
eCommerce Turns 21... Is It Ready To Grow Up?
 
T&s factsheet tem
T&s factsheet temT&s factsheet tem
T&s factsheet tem
 
How Dell Delivers Personalized Customer Experiences, Leveraging Digital Commu...
How Dell Delivers Personalized Customer Experiences, Leveraging Digital Commu...How Dell Delivers Personalized Customer Experiences, Leveraging Digital Commu...
How Dell Delivers Personalized Customer Experiences, Leveraging Digital Commu...
 
Vab Dwivedi - Real World E-Commerce and Customer Experience Optimization Prac...
Vab Dwivedi - Real World E-Commerce and Customer Experience Optimization Prac...Vab Dwivedi - Real World E-Commerce and Customer Experience Optimization Prac...
Vab Dwivedi - Real World E-Commerce and Customer Experience Optimization Prac...
 
Expertise Hour: The Dos and Don'ts of Web Chat with Johan Jacobs
 Expertise Hour: The Dos and Don'ts of Web Chat with Johan Jacobs Expertise Hour: The Dos and Don'ts of Web Chat with Johan Jacobs
Expertise Hour: The Dos and Don'ts of Web Chat with Johan Jacobs
 
Engaging the Digital Customer
Engaging the Digital CustomerEngaging the Digital Customer
Engaging the Digital Customer
 
Barclays' Multi-Channel Customer Service Strategy
Barclays' Multi-Channel Customer Service StrategyBarclays' Multi-Channel Customer Service Strategy
Barclays' Multi-Channel Customer Service Strategy
 
Forrester's Best Practices Framework for Customer Service
Forrester's Best Practices Framework for Customer ServiceForrester's Best Practices Framework for Customer Service
Forrester's Best Practices Framework for Customer Service
 
Change Marketing v01
Change Marketing v01Change Marketing v01
Change Marketing v01
 
Affluent Buyers Exposed: Get The Full Exposé
Affluent Buyers Exposed: Get The Full ExposéAffluent Buyers Exposed: Get The Full Exposé
Affluent Buyers Exposed: Get The Full Exposé
 
What Is Account Based Marketing?
What Is Account Based Marketing?What Is Account Based Marketing?
What Is Account Based Marketing?
 
The Drift Brand Book
The Drift Brand BookThe Drift Brand Book
The Drift Brand Book
 
3 Things Every Sales Team Needs to Be Thinking About in 2017
3 Things Every Sales Team Needs to Be Thinking About in 20173 Things Every Sales Team Needs to Be Thinking About in 2017
3 Things Every Sales Team Needs to Be Thinking About in 2017
 

Similar to Higher Ed 2.0: Don Tapscott & USC

Don Tapscott - Macrowikinomics
Don Tapscott - MacrowikinomicsDon Tapscott - Macrowikinomics
Don Tapscott - MacrowikinomicsEDAC2010
 
DVG 2011 Jane Hart - social media in workplace learning
DVG 2011 Jane Hart - social media in workplace learningDVG 2011 Jane Hart - social media in workplace learning
DVG 2011 Jane Hart - social media in workplace learningdvg2011
 
Harnessing the potential of social learning
Harnessing the potential of social learningHarnessing the potential of social learning
Harnessing the potential of social learningJane Hart
 
Strategic Innovation Ecosystems and Enabling Actions for Addressing Societal ...
Strategic Innovation Ecosystems and Enabling Actions for Addressing Societal ...Strategic Innovation Ecosystems and Enabling Actions for Addressing Societal ...
Strategic Innovation Ecosystems and Enabling Actions for Addressing Societal ...European Network of Living Labs (ENoLL)
 
The NMC Horizon Report: 2011 K-12 Edition
The NMC Horizon Report: 2011 K-12 EditionThe NMC Horizon Report: 2011 K-12 Edition
The NMC Horizon Report: 2011 K-12 Editionalsala
 
Nmc 2011 0_horizon_report_k12
Nmc 2011 0_horizon_report_k12Nmc 2011 0_horizon_report_k12
Nmc 2011 0_horizon_report_k12elisatraver
 
ICT Workshop July 2018
ICT Workshop July 2018ICT Workshop July 2018
ICT Workshop July 2018Maria Loizou
 
ICT Workshop European- Jan 2017
ICT Workshop European- Jan 2017ICT Workshop European- Jan 2017
ICT Workshop European- Jan 2017Maria Loizou
 
Ilkka Kakko & Kari Mikkelä: ”Platform Thinking within the Third Generation Sc...
Ilkka Kakko & Kari Mikkelä: ”Platform Thinking within the Third Generation Sc...Ilkka Kakko & Kari Mikkelä: ”Platform Thinking within the Third Generation Sc...
Ilkka Kakko & Kari Mikkelä: ”Platform Thinking within the Third Generation Sc...Kari Mikkelä
 
Enriched workshop -group work
Enriched workshop -group workEnriched workshop -group work
Enriched workshop -group workMaria Loizou
 
Kakko & Mikkelä: Platform thinking within the third generation science park c...
Kakko & Mikkelä: Platform thinking within the third generation science park c...Kakko & Mikkelä: Platform thinking within the third generation science park c...
Kakko & Mikkelä: Platform thinking within the third generation science park c...Kari Mikkelä
 
Pilot Takes Off Easy Seva Sri Lanka Nz Hosman
Pilot Takes Off Easy Seva Sri Lanka Nz HosmanPilot Takes Off Easy Seva Sri Lanka Nz Hosman
Pilot Takes Off Easy Seva Sri Lanka Nz Hosmansschmida
 
Workshop June 2016
Workshop June 2016Workshop June 2016
Workshop June 2016Maria Loizou
 
X Conference on Intellectual Capital
X Conference on Intellectual CapitalX Conference on Intellectual Capital
X Conference on Intellectual CapitalMarcos CAVALCANTI
 
Markku markkula presentation
Markku markkula presentationMarkku markkula presentation
Markku markkula presentationrahimsaatov
 
NetHope Organizational Update
NetHope Organizational UpdateNetHope Organizational Update
NetHope Organizational UpdateNetHopeOrg
 
Introductiontoknowledgemanagement 090308150147-phpapp02
Introductiontoknowledgemanagement 090308150147-phpapp02Introductiontoknowledgemanagement 090308150147-phpapp02
Introductiontoknowledgemanagement 090308150147-phpapp02Abdul Kadir Rosline
 

Similar to Higher Ed 2.0: Don Tapscott & USC (20)

Don Tapscott - Macrowikinomics
Don Tapscott - MacrowikinomicsDon Tapscott - Macrowikinomics
Don Tapscott - Macrowikinomics
 
DVG 2011 Jane Hart - social media in workplace learning
DVG 2011 Jane Hart - social media in workplace learningDVG 2011 Jane Hart - social media in workplace learning
DVG 2011 Jane Hart - social media in workplace learning
 
Theory U - U School
Theory U - U School  Theory U - U School
Theory U - U School
 
Harnessing the potential of social learning
Harnessing the potential of social learningHarnessing the potential of social learning
Harnessing the potential of social learning
 
Strategic Innovation Ecosystems and Enabling Actions for Addressing Societal ...
Strategic Innovation Ecosystems and Enabling Actions for Addressing Societal ...Strategic Innovation Ecosystems and Enabling Actions for Addressing Societal ...
Strategic Innovation Ecosystems and Enabling Actions for Addressing Societal ...
 
The NMC Horizon Report: 2011 K-12 Edition
The NMC Horizon Report: 2011 K-12 EditionThe NMC Horizon Report: 2011 K-12 Edition
The NMC Horizon Report: 2011 K-12 Edition
 
Nmc 2011 0_horizon_report_k12
Nmc 2011 0_horizon_report_k12Nmc 2011 0_horizon_report_k12
Nmc 2011 0_horizon_report_k12
 
Evaluation Sustainability
Evaluation Sustainability Evaluation Sustainability
Evaluation Sustainability
 
ICT Workshop July 2018
ICT Workshop July 2018ICT Workshop July 2018
ICT Workshop July 2018
 
ICT Workshop European- Jan 2017
ICT Workshop European- Jan 2017ICT Workshop European- Jan 2017
ICT Workshop European- Jan 2017
 
Ilkka Kakko & Kari Mikkelä: ”Platform Thinking within the Third Generation Sc...
Ilkka Kakko & Kari Mikkelä: ”Platform Thinking within the Third Generation Sc...Ilkka Kakko & Kari Mikkelä: ”Platform Thinking within the Third Generation Sc...
Ilkka Kakko & Kari Mikkelä: ”Platform Thinking within the Third Generation Sc...
 
第二次
第二次第二次
第二次
 
Enriched workshop -group work
Enriched workshop -group workEnriched workshop -group work
Enriched workshop -group work
 
Kakko & Mikkelä: Platform thinking within the third generation science park c...
Kakko & Mikkelä: Platform thinking within the third generation science park c...Kakko & Mikkelä: Platform thinking within the third generation science park c...
Kakko & Mikkelä: Platform thinking within the third generation science park c...
 
Pilot Takes Off Easy Seva Sri Lanka Nz Hosman
Pilot Takes Off Easy Seva Sri Lanka Nz HosmanPilot Takes Off Easy Seva Sri Lanka Nz Hosman
Pilot Takes Off Easy Seva Sri Lanka Nz Hosman
 
Workshop June 2016
Workshop June 2016Workshop June 2016
Workshop June 2016
 
X Conference on Intellectual Capital
X Conference on Intellectual CapitalX Conference on Intellectual Capital
X Conference on Intellectual Capital
 
Markku markkula presentation
Markku markkula presentationMarkku markkula presentation
Markku markkula presentation
 
NetHope Organizational Update
NetHope Organizational UpdateNetHope Organizational Update
NetHope Organizational Update
 
Introductiontoknowledgemanagement 090308150147-phpapp02
Introductiontoknowledgemanagement 090308150147-phpapp02Introductiontoknowledgemanagement 090308150147-phpapp02
Introductiontoknowledgemanagement 090308150147-phpapp02
 

More from Moxie

Extending Campaign Reach and Performance
Extending Campaign Reach and PerformanceExtending Campaign Reach and Performance
Extending Campaign Reach and PerformanceMoxie
 
Become an eCommerce Standout - Anticipate Their Next Move with Proactive Enga...
Become an eCommerce Standout - Anticipate Their Next Move with Proactive Enga...Become an eCommerce Standout - Anticipate Their Next Move with Proactive Enga...
Become an eCommerce Standout - Anticipate Their Next Move with Proactive Enga...Moxie
 
5 Tips For Productive Multi-channel Service
5 Tips For Productive Multi-channel Service5 Tips For Productive Multi-channel Service
5 Tips For Productive Multi-channel ServiceMoxie
 
KMWorld 2013: What's Trending?
KMWorld 2013: What's Trending?KMWorld 2013: What's Trending?
KMWorld 2013: What's Trending?Moxie
 
Moxie's Customers Share Their Success!
Moxie's Customers Share Their Success!Moxie's Customers Share Their Success!
Moxie's Customers Share Their Success!Moxie
 
Moxie and Microsoft at Convergence 2013
Moxie and Microsoft at Convergence 2013Moxie and Microsoft at Convergence 2013
Moxie and Microsoft at Convergence 2013Moxie
 
Unraveling Knowledge Webinar
Unraveling Knowledge WebinarUnraveling Knowledge Webinar
Unraveling Knowledge WebinarMoxie
 
TSW2012--Hidden In Plain Sight: The Real Conversation
TSW2012--Hidden In Plain Sight: The Real ConversationTSW2012--Hidden In Plain Sight: The Real Conversation
TSW2012--Hidden In Plain Sight: The Real ConversationMoxie
 
Webinar - CRM Strategies for the Social Customer
Webinar - CRM Strategies for the Social CustomerWebinar - CRM Strategies for the Social Customer
Webinar - CRM Strategies for the Social CustomerMoxie
 
Webinar - 5 Tips for Productive Multi-Channel Customer Service
Webinar - 5 Tips for Productive Multi-Channel Customer ServiceWebinar - 5 Tips for Productive Multi-Channel Customer Service
Webinar - 5 Tips for Productive Multi-Channel Customer ServiceMoxie
 
Moxie Software Webinar - The Knowledge Movement: Trends and Opportunities
Moxie Software Webinar - The Knowledge Movement: Trends and OpportunitiesMoxie Software Webinar - The Knowledge Movement: Trends and Opportunities
Moxie Software Webinar - The Knowledge Movement: Trends and OpportunitiesMoxie
 
Webinar: Insider's Guide To The Ultimate Customer Service Experience
Webinar: Insider's Guide To The Ultimate Customer Service ExperienceWebinar: Insider's Guide To The Ultimate Customer Service Experience
Webinar: Insider's Guide To The Ultimate Customer Service ExperienceMoxie
 
The Next Evolution of Customer Service
The Next Evolution of Customer ServiceThe Next Evolution of Customer Service
The Next Evolution of Customer ServiceMoxie
 

More from Moxie (13)

Extending Campaign Reach and Performance
Extending Campaign Reach and PerformanceExtending Campaign Reach and Performance
Extending Campaign Reach and Performance
 
Become an eCommerce Standout - Anticipate Their Next Move with Proactive Enga...
Become an eCommerce Standout - Anticipate Their Next Move with Proactive Enga...Become an eCommerce Standout - Anticipate Their Next Move with Proactive Enga...
Become an eCommerce Standout - Anticipate Their Next Move with Proactive Enga...
 
5 Tips For Productive Multi-channel Service
5 Tips For Productive Multi-channel Service5 Tips For Productive Multi-channel Service
5 Tips For Productive Multi-channel Service
 
KMWorld 2013: What's Trending?
KMWorld 2013: What's Trending?KMWorld 2013: What's Trending?
KMWorld 2013: What's Trending?
 
Moxie's Customers Share Their Success!
Moxie's Customers Share Their Success!Moxie's Customers Share Their Success!
Moxie's Customers Share Their Success!
 
Moxie and Microsoft at Convergence 2013
Moxie and Microsoft at Convergence 2013Moxie and Microsoft at Convergence 2013
Moxie and Microsoft at Convergence 2013
 
Unraveling Knowledge Webinar
Unraveling Knowledge WebinarUnraveling Knowledge Webinar
Unraveling Knowledge Webinar
 
TSW2012--Hidden In Plain Sight: The Real Conversation
TSW2012--Hidden In Plain Sight: The Real ConversationTSW2012--Hidden In Plain Sight: The Real Conversation
TSW2012--Hidden In Plain Sight: The Real Conversation
 
Webinar - CRM Strategies for the Social Customer
Webinar - CRM Strategies for the Social CustomerWebinar - CRM Strategies for the Social Customer
Webinar - CRM Strategies for the Social Customer
 
Webinar - 5 Tips for Productive Multi-Channel Customer Service
Webinar - 5 Tips for Productive Multi-Channel Customer ServiceWebinar - 5 Tips for Productive Multi-Channel Customer Service
Webinar - 5 Tips for Productive Multi-Channel Customer Service
 
Moxie Software Webinar - The Knowledge Movement: Trends and Opportunities
Moxie Software Webinar - The Knowledge Movement: Trends and OpportunitiesMoxie Software Webinar - The Knowledge Movement: Trends and Opportunities
Moxie Software Webinar - The Knowledge Movement: Trends and Opportunities
 
Webinar: Insider's Guide To The Ultimate Customer Service Experience
Webinar: Insider's Guide To The Ultimate Customer Service ExperienceWebinar: Insider's Guide To The Ultimate Customer Service Experience
Webinar: Insider's Guide To The Ultimate Customer Service Experience
 
The Next Evolution of Customer Service
The Next Evolution of Customer ServiceThe Next Evolution of Customer Service
The Next Evolution of Customer Service
 

Recently uploaded

AWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAndrey Devyatkin
 
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodPolkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodJuan lago vázquez
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024The Digital Insurer
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CVKhem
 
Ransomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdfRansomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdfOverkill Security
 
A Beginners Guide to Building a RAG App Using Open Source Milvus
A Beginners Guide to Building a RAG App Using Open Source MilvusA Beginners Guide to Building a RAG App Using Open Source Milvus
A Beginners Guide to Building a RAG App Using Open Source MilvusZilliz
 
Artificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : UncertaintyArtificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : UncertaintyKhushali Kathiriya
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoffsammart93
 
Manulife - Insurer Transformation Award 2024
Manulife - Insurer Transformation Award 2024Manulife - Insurer Transformation Award 2024
Manulife - Insurer Transformation Award 2024The Digital Insurer
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerThousandEyes
 
MS Copilot expands with MS Graph connectors
MS Copilot expands with MS Graph connectorsMS Copilot expands with MS Graph connectors
MS Copilot expands with MS Graph connectorsNanddeep Nachan
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Drew Madelung
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfsudhanshuwaghmare1
 
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...Zilliz
 
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWEREMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWERMadyBayot
 
DBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor PresentationDBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor PresentationDropbox
 
A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?Igalia
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProduct Anonymous
 
ICT role in 21st century education and its challenges
ICT role in 21st century education and its challengesICT role in 21st century education and its challenges
ICT role in 21st century education and its challengesrafiqahmad00786416
 

Recently uploaded (20)

AWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of Terraform
 
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodPolkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CV
 
Ransomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdfRansomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdf
 
A Beginners Guide to Building a RAG App Using Open Source Milvus
A Beginners Guide to Building a RAG App Using Open Source MilvusA Beginners Guide to Building a RAG App Using Open Source Milvus
A Beginners Guide to Building a RAG App Using Open Source Milvus
 
Artificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : UncertaintyArtificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : Uncertainty
 
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
 
Manulife - Insurer Transformation Award 2024
Manulife - Insurer Transformation Award 2024Manulife - Insurer Transformation Award 2024
Manulife - Insurer Transformation Award 2024
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
MS Copilot expands with MS Graph connectors
MS Copilot expands with MS Graph connectorsMS Copilot expands with MS Graph connectors
MS Copilot expands with MS Graph connectors
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
 
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
 
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWEREMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
 
DBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor PresentationDBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor Presentation
 
A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
 
ICT role in 21st century education and its challenges
ICT role in 21st century education and its challengesICT role in 21st century education and its challenges
ICT role in 21st century education and its challenges
 

Higher Ed 2.0: Don Tapscott & USC

  • 1. HIGHER ED 2.0: Innovating the 21st Century University Don Tapscott Russell Kaurloto Chairman, Moxie Insight Deputy CIO, USC @dtapscott 1 | © 2011 The Tapscott Group. All Rights Reserved.
  • 2. Webinar Logistics Thank you for joining today! Submit questions via the WebEx Chat panel & Twitter - #MoxieCast Session will be recorded and sent to attendees with presentation
  • 3. 3 | © 2011 The Tapscott Group. All Rights Reserved.
  • 4. Current Crisis 4 | © 2011 The Tapscott Group. All Rights Reserved.
  • 5. 5 | © 2011 The Tapscott Group. All Rights Reserved.
  • 6. A Turning Point in History: Rebooting Our Institutions 6 | © 2011 The Tapscott Group. All Rights Reserved.
  • 7. The Rise of the Age of Networked Intelligence Agrarian Industrial Age of Age Age Networked Intelligence Printing Press Internet 7 | © 2011 The Tapscott Group. All Rights Reserved.
  • 8. Four Drivers for Change THE TECHNOLOGICAL REVOLUTION THE THE ECONOMIC NET REVOLUTION GENERATION THE SOCIAL REVOLUTION 8 | © 2011 The Tapscott Group. All Rights Reserved.
  • 9. Agenda 1.Rethinking Pedagogy 2.Rethinking Knowledge Creation 3.Rethinking Operations 9 | © 2011 The Tapscott Group. All Rights Reserved.
  • 10. ‘One Size Fits All’ Lectures 10 | © 2011 The Tapscott Group. All Rights Reserved.
  • 11. The Model of Pedagogy: The Reinvention of Education OLD NEW Teacher focused Student focused One-way Multi-way One size fits all Customized Student Isolated Collaborative 11 | © 2011 The Tapscott Group. All Rights Reserved.
  • 12. Collaborative Learning in Portugal 12 | © 2011 The Tapscott Group. All Rights Reserved.
  • 13. Collaborative Learning in Portugal 13 | © 2011 The Tapscott Group. All Rights Reserved.
  • 14. Agenda 1.Rethinking Pedagogy 2.Rethinking Knowledge Creation 3.Rethinking Operations 14 | © 2011 The Tapscott Group. All Rights Reserved.
  • 15. The ‘Meta-University’ “ With the growing open access movement we are seeing the early emergence of a meta-university – a transcendent, accessible, empowering, dynamic, communally constructed framework of open materials and platforms on which much of higher education worldwide can ” be constructed or enhanced. -- Charles M. Vest, President Emeritus, MIT 15 | © 2011 The Tapscott Group. All Rights Reserved.
  • 16. The ‘Meta-University’: OpenCourseWare 16 | © 2011 The Tapscott Group. All Rights Reserved.
  • 17. Agenda 1.Rethinking Pedagogy 2.Rethinking Knowledge Creation 3.Rethinking Operations 17 | © 2011 The Tapscott Group. All Rights Reserved.
  • 18. A New Operating Platform to Power the Collaborative Enterprise People Domain Social Networking Centric Centric Centric ERP Decision Document Centric Centric Centric Process Business Intelligence Predictive Analytics Centric Centric Centric 18 | © 2011 The Tapscott Group. All Rights Reserved.
  • 19. A New Operating Platform to Power the Collaborative Enterprise 1. Personal Profiles (based on people) 2. Industrial Strength Social Networking 3. Blogging and Microblogging 4. Wikis and Document Co-creation 5. Ideastorms 6. Team Project Tools 7. Deliberation-Decision Making 8. New Generation Knowledge Management 9. IT Integration and Administration 19 | © 2011 The Tapscott Group. All Rights Reserved.
  • 20. Collaborative Working Spaces 20 | © 2011 The Tapscott Group. All Rights Reserved.
  • 21. Crisis of Leadership Paradigm shifts involve dislocation, conflict, confusion, uncertainty. New paradigms are nearly always received with coolness, even mockery or hostility. Those with vested interests fight the change. The shift demands such a different view of things that last to be established leaders are often won over, if at all. 21 | © 2011 The Tapscott Group. All Rights Reserved.
  • 22. 22 | © 2011 The Tapscott Group. All Rights Reserved.
  • 23. 23 | © 2011 The Tapscott Group. All Rights Reserved.
  • 25. Webinar Wrap Up Thank you for your time Continue the discussion on Twitter: #MoxieCast & @MoxieSoft Session recording and presentation will be sent via email Contact Moxie: • info@moxiesoft.com • North America: 1.800.474.1149 • Europe: +44 (0)870 904 1122