The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
ICSB profile
1. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
IKRAB CORPORATION SDN BHD
( 816418-T )
2. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Contact Details
Lot 64/1 KM2 Jalan Mata Ayer-Beseri, Mata Ayer 02500 Kangar, Perlis
Tel: 604 977 2728 Fax: 604 977 2729
Email: admin@ikrab.my
Support Line : 6017-4954561
Registered Name : IKRAB CORPORATION SDN. BHD.
Co. Registeration No. : 816418 – T
MOF REG No : 357-02176968
Date of Corporation : 27th
April 2009
Authorised Capital : RM 500,000.00
Paid-Up Capital : RM 200,000.00
Registered Address : Tingkat 2, 47 Jalan Selat,
Taman Selat,
12000 Butterworth,
Pulau Pinang.
3. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
ICSB
ICSB is a construction, mechanical & ICT agency.
We develop clear, concise text-based materials for businesses across all industries. ICSB
offers technical solutions for both conventional and new community
History
After working on award-winning IT and multimedia projects in Public Sectors Mohamad Ashraff
undertake the company from his late father En. Ahmad Zamharir Haji Mokhtar in 2013.
Since then, ICSB has merge from 100% construction company and built diversion to a
construction , CCTV & surveillance and ICT company and create an impressive list of clients and
delivered a diverse range of technical information & traiing projects.
In 2008, ICSB registered with Suruhanjaya Syarikat Malaysia as limited liability malaysian
company.
ICSB continues to provide innovative quality content solutions for all forms of technical
solution.
4. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
People
Mohamad Ashraff Ahmad Zamharir – Managing Director
ICSB Managing Director, Mohamad Ashraff Ahmad Zamharir, has more than 10 years
experience in developing consultation , technical projects in Malaysia.
He spent three years with Country Height Group of Company as Head of Department , Two
years in Koridor Utara under Jabatan Perdana Menteri as an Executive & Auditor key member
of the team
Mohamad Ashraff Ahmad Zamharir has worked as an instructional trainer for Institut Latihan
Perindustrian . Back in Perlis, he was employed as a technical head for Comm One Technology
.
Mohamad Ashraff Ahmad Zamharir holds an Honours Degree & Master Degree in Information
Technology & Electrical and is a member of the Society of IEEE ( Institute of Electronic &
Electrical Engineer – Worldwide ) His background in academic writing and project consultant
coupled with his experience editing web copy, training manuals and tender documents make a
welcome addition to ICSB as we continue to expand.
5. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
SHAHDAN BIN RASAD – Project Manager & Trading Operation
Education:
2003
Islamic International University - (Malaysia)
Executive Diploma in Business Administration
1999
Bumiputra Entrepreneurs Institute – Malaysia
Certificate in Company Secretaryship
1997
Newland International College – Malaysia
Diploma in Purchasing & Store Management
1995
Bedford College – Malaysia
Diploma in Architecture Draughtsmanship
1995
Entrepreneur Development Institute – Malaysia
Certificate in Building Technology
1991
Singapore Institute of Purchasing & Supply – Singapore
Certificate in Purchasing Skill
6. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
1981
Federal Land Development Authority (FELDA) – Malaysia
Certificate in Land Development
CAREER SUMMARY
Mar 2009 to 2013
Responsibilities:
Reporting to Executive Director and Chief Operating Officer on Request for Quotation.
Tender & Direct Award related to its subsidiary company, Pelasari Sdn Bhd & CMCA
Sdn Bhd
To manage and administering the overall daily operation of Procurement Department
(Customer Request, NSN & Coding Unit Sourcing Unit, Local Order (LO) Unit,, Vendor
Reg. & Logistic Mgmt. Unit) and maintain its integrity.
To establish, maintain update Dept‟s, Standard Operating Procedures & Policies for
Pelasari Sdn Bhd & CMCA Sdn Bhd & to ensure comply or inline with MFDM Group Sdn
Bhd procedures,
To establish & maintain update of Procurement‟s Authorise Authority/ Limit & approval
value.
To establish maintain update MFDM‟s internal Procurement‟s Committee member (Exco)
related to Quotation, Tender, Direct Award Exercise.
Responsible for development and improvement of Department‟s Organisation Chart,
Key Result Area (KRA) & Key Performance Indicator (KPI)
To develop & monitoring subordinate KRA, job scope, integrity & responsibility on their
daily activities
Responsible to approved the proposed RFQ & Tender committee; Bid Opening
Committee, Technical & Commercial Committee, RFQ & Tender evaluation committee.
Continuously maintain relationship, cooperate, guide and communicate closely with user/
requestor or requesting department representative (Technical Dept., Sales & Marketing
Dept., Corporate Services) on any matters pertaining to SOPP, process flow &
requisition.
Secretariat and committee for MFDM Procurement Committee & RFQ evaluation
committee.
Continuously analyze evaluate, review, improvement & recommend to Immediate
Superior any matters pertaining to Dept. activities.
Continuously guides, advice and coaching, the subordinate on daily duties and to ensure
Dept‟s to provide high quality products & services to internal & external customer.
Training & Development - to arrange Procurement staff courses (Internal & external) as
to gain necessary skills
To review subordinate KRA every six month.
7. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
To establish Procurement‟s Code of Ethic (rules & practices), integrate with Human
Resources Dept & inline to MFDM Group Sdn Bhd & to ensure all related personnel to
sign, agreed & adherence to Company‟s regulation & policy.
To establish Dept‟s yearly budget.
CAREER SUMMARY
Mar 2007 to Mar 2009 JARING Communications Sdn Bhd
(A Minister of Finance Incorporated Company)
Head of Procurement Department
Responsibilities:
Reporting General Manager, Corporate Services on Operational matter, reporting to
CEO on Sebutharga/ Tender & Direct Award ,Tender Board approval paper & MOF
related paper & reporting to MOF and to attend bi-monthly meeting with Ministry of
Finance pertaining to latest Government instruction on Procurement matter.
To manage and administering the overall daily operation of Procurement Department
(PR & PO Unit, Tender Unit, Vendor Reg. & Contract Mgmt. Unit) and maintain its
integrity.
To establish, maintain update Dept‟s, Standard Operating Procedures & Policies & to
ensure comply or inline with Ministry of Finance (MOF) procedures, The SOP consist of
method of purchase via quotation exercise, sebutharga exercise, Tender exercise, direct
award & trading item procurement exercise.
To establish & maintain update of Procurement‟s Manual of Authority/ Limit of Authority &
approval value.
To establish maintain update JARING‟s internal procurement‟s committee member
related to Quotation, Sebutharga, Tender, Direct Award Exercise.
To establish & maintain update membership for JARING‟s Procurement & Planning
Committee (JPPC), JARING‟ Procurement Committee, (JPC) Tender Board „A‟ & „B‟
Committee, JARING‟s trading item committee (TIC) & Special Procurement Committee
for Trading Item (SPCTI).
Responsible for development and improvement of Department‟s Organisation Chart,
Key Result Area (KRA) & Key Performance Indicator (KPI)
To develop & monitoring subordinate KRA, job scope, integrity & responsibility on their
daily activities
To check all records (register book) & endorsed every two day as to ensure the
processes is to meet the time frame given & to avoid delay which may affect User project
plan.
Responsible for managing & monitoring the processing of all Department request for
purchase (quotation, Sebutharga, PFR, Tender & Direct Award) and to ensure requester
8. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
and Procurements‟ representative adherence to JARING‟s Procurement Standard
Operating Procedures, Policy as well as Financial Limit of Authority (Approval Authority).
Membership of JARING‟s Management Team, Budget Team, JARING‟s Method and
System Team (Procedures & Policy).
Secretariat and committee for Sebutharga & Tender evaluation committee.
Secretariat for Sebutharga, JARING‟s Procurement Committee & Tender Board „B”
Committee, JARING‟s Trading item Procurement Committee.
Secretariat to JARING procurement planning committee meeting. (JPPC)
To maintain relationship with MOF (Ministry of Finance) representative on any issue
related to direct award approval.
To establish Dept‟s yearly budget.
1990 to 2006 CELCOM (Malaysia) Berhad
2001 – Sep 2006 Procurement Division, Head Office
Head of Network Sourcing Unit (Assistant Manager)
Responsibilities:
Managed and administered the overall daily operation of Network Sourcing Unit and
maintain its integrity.
Responsible for processing Network Group request for purchase (RFP), invitation and to
ensure requester adherence to Celcom‟s Standard Operating Procedures i.e. Network
equipment (i.e. Microwave, Repeaters, routes) CME works, transponder leasing, In-
building works, supply Cabin, Tower,
Maintained relationship, cooperate and communicate closely with Group Network
Division representative on any matters pertaining to RFQ and Standard Operating
Procedures and process flow.
Analyzed, evaluated & recommended in any matters pertaining to Unit‟s activities.
Responsible on development and improvement of unit performance.
Continuously guide advice and coaching the subordinate and Regional Procurement
representative on their job scope and responsibility.
Developing subordinate KRA/KPI on their daily activities.
Vetting all requisition received before notified subordinate record and generate invitation
letter to bidders.
Checking RFQ invitation letter before endorsed by Head of Department/Division.
Conducting negotiation exercise for further reduces of non-SOR related RF with
contractor/bidder.
Monitoring on the opening, shortlist and evaluate vendors/suppliers/contractors
submitted quotation.
Checking and verifies all RFQ evaluation and justification form received from RFQ
committees.
9. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Checking and initial on Regional & requesting dept RF (non SOR) form before generate
to Purchase Order.
Checking & verifies Unit‟s monthly report.
Continuously participate in negotiation exercise for further reduce of the offer price.
Checking, consolidating and further negotiate on all non SOR (quotation & RF) received
from Network Group/Regions.
Monitoring Regional, Network Sourcing Unit activities and to ensure representative
understand their responsibility, job scope, procedures and integrity (Central Region,
Southern, Northern, Eastern, Sabah and Sarawak) via monthly report and RFQ
documentation.
Establishing and continuously review Unit‟s Process Flow and Procedures.
1998 – 2001 Head of Administration (Senior Executive)
(Central Region)
Responsibilities:
Overall management of various units:
Procurement (Purchasing)
Monitoring daily activities.
Appointment of vendors and suppliers.
Monitoring vendors and suppliers performance.
Evaluation of quotations and recommendation to purchase.
Budget monitoring.
Asset Management
Ensure the company assets are well taken care of by properly monitoring the
service and maintenance record (office equipment/ automation/ furniture etc).
Tagging and tracking of assets.
Disposal of company assets.
Property
Undertake and supervise office renovation progress by ensuring timely and
proper completion in accordance to approved plan and specifications.
Maintenance of office premises.
Appointment of contractors for office maintenance and renovations.
Fleet Management
Monitoring and administrating of company vehicular.
Service & maintenance monthly expenditure report.
Appointment and monitoring panel workshop.
Daily vehicular movement & allocation.
Monitoring Fleet card usage.
Filing Office
Managing and safe keeping of customers‟ agreement files (outsourcing to 3rd
party)
Assist branches on request and movement of subscriber files.
Consolidate vendor invoices for payment process.
10. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
General Administration
Administered on travel and accommodation of Central Region employee.
Monitoring the ordering and usage of office stationeries.
Administer stationery stock/inventory, mailing, and booking of meeting room.
Administered the usage of company‟s mobile phones bills.
Supervise telephone operator, tea lady and messenger activities.
1993 -1998 Head of Purchasing (Executive)
(Purchasing Dept, Head Office)
Responsibilities:
Overall management of various units:
Procurement (Purchasing)
Monitoring daily activities.
Plan & Produced Department‟s Budget
Appointment of vendors and suppliers.
Monitoring vendors and suppliers performance.
Evaluation of quotations and recommendation to purchase.
Budget monitoring.
Property
Undertake Project Manager tasks, i.e. supervise Branches, Regions & Head
construction/renovation works.
Appointment of Engineering Consultant/ architect as well as contractors by
ensuring the project timely and proper completion in accordance to approved plan
and specifications.
Maintenance of office premises.
Processing contractor‟s progress payment and claims.
Tender Unit
Undertake and supervise tender activities appointment of Tender Committee and
ensuring timely and proper completion in accordance to user time frame as well
as approved KPI requirement.
Ensure processes are as per SOPP/process flow and requesting departments are
adherence to it.
Call for tender. Evaluate and awarded the job to suitable vendors/contractors/
suppliers.
Checking on monthly report.
Preparing Tender Evaluation report (commercial).
Vendor Registration Unit
Established Unit‟s, database
Compile and consolidation all newly application for registered
vendor/supplier/contractor, etc.
Ensure all applicants meet Celcom‟s requirement.
Arrangement meeting with related departments (base on job categories) on
evaluating the applicant.
11. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Visiting vendors‟ factory and office visit.
Monitoring registered vendor/bidders performance.
Forward registration payment to Finance Division on weekly basis.
Update vendor details/profile in database.
1990-1993 Senior Clerk
(Purchasing Dept, Head Office)
Responsibilities:
Key assignments undertaken
Established the company‟s Purchasing Department Standard Operating Procedures
(S.O.P).
Site Audit on the contractors and vendors performance.
Central Region austerity drives committee.
Established the Tender & Evaluation guidelines.
Committee on outsourcing for Fleet Management, Building Management, Corporate
Mailing, Office Equipment, Asset Management and subscriber‟s files management.
Re-organized & improvement of Head office, Network Sourcing Unit‟s and Regional
office, Procurement Dept.
1986-1990 MAYBAN Finance Berhad
Clerk
Responsibilities:
Human Resource and Administration Department
Overall prepare, processing and administered of employee payroll
Update monthly data for employees‟ loans and salary deductions
Taken care of employees‟ loans process and medical claims
Compile applicants documentation for interview
Preparing papers for yearly employees‟ salary increments and promotions
Other functions assign related to HR and Administration
Stationery and stock control
Assist requester on stock request activities
Update daily and monthly reports on stock balance
Prepare invitation letters to quote for purchasing of stock
Prepare tender evaluation papers for Management approval
Secretarial
12. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Preparing Board meeting papers and management meeting papers
Preparing papers for invitation for meeting to committee
Compile and filing of meeting papers and secretarial related documents.
1982 – 1986 FELDA
Field Supervisor at Triang III, Pahang
Responsibilities:
Manage, administer and monitor land development and agricultural project scheme.
Supervise and monitor the appointed contractor activities, Jungle clearing, Planting,
Maintenance.
Managing the Maintenance activities (Main contractor & sub-contractor)
Ensure all project completed as per time frame given.
Record and update daily development activities.
Prepared yearly “scheme‟‟ budget.
13. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Mohamad ‘Airfan Abu Bakar – General Manager
Mohamad 'Airfan Abu Bakar
Ikrab Corporation Sdn. Bhd
(+60) 0124604567 | cipanser@gmail.com | Kangar, Perlis
Experience
11 years of total experience
Jan 2015 - Present
10 months
General Manager
Ikrab Corporation Sdn. Bhd | Perlis, Malaysia
Industry Consulting (IT, Science, Engineering & Technical)
Specialization IT/Computer - Hardware
Role Project Management
Position Level Senior Manager
-Managing Project -Consulting IT troubleshot -CCTV -3D Software -Autodesk Software -Designing New
Project -Teaching IT -maintaining server, networking and computer trouble shooting -Consulting in
Designing and Architecture
Jun 2010 - Dec 2014
4 years 6 months
ICT TRAINER (DG41 CONTRACT FOR SERVICE)
Institut Kemahiran Belia Negara Kuala Perlis | Perlis, Malaysia
Industry Education
Specialization IT/Computer - Hardware
Role IT Trainer
Position Level Senior Executive
* Teaching computer technical to students for 5 years. * maintaining server, networking and computer
trouble shooting * designing packaging, pamphlets, label * designing 3d Model * making cooperate video
and opening montage
14. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Jul 2006 - Jun 2010
3 years 11 months
3D Visualier, Graphic designer & Computer techinic
Dlima Cyber cafe
Industry Arts / Design / Fashion
Specialization Arts/Creative/Graphics Design
Role Graphics Designer
Position Level Senior Executive
* maintaining server, networking and computer trouble shooting * designing packaging, pamphlets, label *
designing 3d Model * making cooperate video and opening montage
Feb 2001 - Jun 2004
3 years 4 months
computer technician
Hazwa Cyber cafe | Perlis, Malaysia
Industry Call Center / IT-Enabled Services / BPO
Specialization IT/Computer - Hardware
Role Technical Support
Position Level Junior Executive
* maintaining server, networking and computer trouble shooting * designing packaging, pamphlets, label
Education
2006
Universiti Kuala Lumpur, Institut infotech Mara
Diploma in Art/Design/Creative Multimedia | Malaysia
Major 3D Animation
GradeGrade B/2nd Class Upper
1900
Pusat Latihan Teknologi Maklumat
Professional Certificate in Computer Science/Information Technology | Malaysia
Major System Administration
Skills
Advanced
Hardware And Software Troubleshooting, 3D Modeling, Adobe Photoshop CS4, 3d Studio Max,
Windows 7, Microsoft Office, Hardware And Software Installation, 3D Rendering, 3D Animation,
Teaching Skills
15. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Nabihah Mat Isa- Quantity Surveyor / Finance Executive
Universiti Teknologi MARA Seri Iskandar Perak
16. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Syed Zaimuddin Syed Ahmad- Regional Manager
EXPERIENCE
1) 2010 – Present - KAWAL WIRAMAS SENDIRIAN BERHAD
SECURITY MANAGEMENT OFFICER
Responsible for looking after the security operations and personnel of the
company.
Assign work areas for officers to patrol
Write or review security-related documents, such as incident reports,
proposals, and tactical or strategic initiatives.
Write and submit monthly report
Prepare reports or make presentations on internal investigations, losses, or
violations of regulations, policies and procedures.
Train subordinate security professionals or other organization members in
security rules and procedures
Review financial reports to ensure efficiency and quality of security
operations
Monitor security policies, programs or procedures to ensure compliance
with internal security policies, licensing requirements, or applicable
government security requirements, policies, and directives.
Attend meetings, professional seminars, or conferences to keep abreast of
changes in executive legislative directives or new technologies impacting
security operations.
Recommend security procedures for security call centers, operations
centers, domains, asset classification systems, system acquisition, system
development, system maintenance, access control, program models, or
reporting tools.
Assist in emergency management and contingency planning.
Develop budgets for security operations.
Order security-related supplies and equipment as needed.
Plan security for special and high-risk events.
Analyze and evaluate security operations to identify risks or opportunities
for improvement.
Conduct physical examinations of property to ensure compliance with
security policies and regulations.
Communicate security status, updates, and actual or potential problems,
using established protocols
Collect and analyze security data to determine security needs, security
program goals, or program accomplishments.
17. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Create or implement security standards, policies, and procedures.
To supervised security guard to safeguard, patrol, and monitor any theft or
violence in the premises where his duty has been assigned.
To served the employee by providing safety against any law violator and
determining any sort of disturbance that will incur losses to the client.
Identify, investigate, or resolve security breaches.
Closely monitors the visitors as well as the property
To monitor the entry and exit of employees.
To patrols the defined zone for performing security checks.
To write daily reports regarding the activities and disturbances (if any) that
occurs during serving period.
To report any like entry of unauthorized individuals or property damages
occur during his duty period.
To report any emergencies incident that may happened in the premise
such as fire department or other appropriate service providers.
Respond to medical emergencies, bomb threats, fire alarms, or intrusion
alarms, following emergency response procedures.
To check the condition of lights, alarm system, windows, doors, and gates.
2) 2010-2010 - MY HOTEL LANGKAWI
GUEST SERVICE ASSISTANT – NIGHT AUDITOR
Doing bookkeeping and often acting as the front desk agent.
To do audits the daily guest ledger of the hotel to verify and balance
entries.
Creates a daily deposit and ensures the correct starting cash amount at
the front desk for the morning.
Performing data entry on spreadsheets or in a database, and processing
different types of computer accounting reports for the hotel.
To do preventive and maintenance in all areas before pre-opening of the
hotel.
To do inventory audit on Front Office and Housekeeping department.
To assist all departments as per instructed by the General Manager.
18. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
3) 2009-2010 - EAGLE BAY HOTEL LANGKAWI
SUPERVISOR – FOOD AND BAVERAGES DEPARTMENT
To make sure the restaurant are ready to serve guest as per guest
requirements.
To make sure all inventory in the restaurant are ready and enough to be
used by the guest.
To make sure all menus are followed accordingly by the kitchen
department as per requested by the General Manager (if necessary).
To assist other departments in order to fulfill guest request.
To do End of The Day Balancing for the department.
To do monthly report for F&B Department.
To do duty rooster for the F&B staff.
4) 2004-2007 - CELCOM (M) BERHAD
IT ANALYST – WINTEL- TECHNICAL SERVICES (HQ)
To ensure Novell and Web Portal servers nationwide are running smoothly
as per agreed by Service Level Agreement (SLA)
To ensure DotCom services are up and running smoothly as per agreed by
SLA (Service Level Agreement)
To ensure all requests pertaining the creation of IDs (Novell, i-celcom,
KENAN) are ready accordingly agreed by SLA.
To perform Preventive and Maintenance services twice a year as per
agreed by Information Technology and Billing Division policies
To participate and assist all division / vendors pertaining IT related matters
in order to fulfill the Company’s directions
To venture and explore new technologies that may affect the
performance and the directions of the company (prepare and review all
contracts and projects wise)
To prepare all required equipments for new and existing projects such as
servers, network services and etc
To prepare monthly progress report
To attend training, courses provided by company, vendors, and etc
To assist CELCOM Audit Division as Lead Auditor (Ad-Hoc) in audit task.
19. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
5) 2002-2004 - CELCOM (M) BERHAD
HEAD OF IT (CENTRAL REGION)
Reporting to General Manager – Central Region and Senior Vice
President Information Technology Division on IT Operation matter.
To ensure all requests in Central Region (W/Persekutuan, Selangor and
Negeri Sembilan) pertaining IT related matters are handled within the ITB
policies.
To ensure all IT equipments in the region are 100 % working smoothly in
order to fulfill the daily task operations
To do IT Audits as per requested by ITB policies
To perform Preventive and Maintenance once a year to all desktops pc,
notebooks and etc as per requested by ITB policies
To work closely with vendors and contractors pertaining to IT related
matters.
To assist all departments pertaining to IT related matters as per request
such as materials, trainings and etc.
To prepare monthly progress report as per requested by GM’s and IT
Division HQ
To attend training, courses provided by company, vendors and etc.
To assist CELCOM Audit Division as Lead Auditor (Ad-Hoc) in audit task.
6) 2000-2002 - CELCOM (M) BERHAD
QUALITY ASSURANCE MANAGEMENT & DEPARTMENT- EXECUTIVE
To make sure all QA policies are followed accordingly by all departments
as per ISO 9001:2000 policies
To conduct internal audits as per requested by Internal Audit and QA
division and acted as Lead Auditor.
To participate in all events that been launched by division
Act as the steering committee for CELCOM Tender Board ( prepare,
review, decision maker all contracts and project wise) and Safety
Committee.
20. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
To do ESA Test twice a year with Celcom Network Division and MCMC
(Suruhanjaya Multimedia & Komunikasi)
To prepare monthly report for GM and QA Divisions
To attend all training provided by the company
7) 1996-2000 - CELCOM (M) BERHAD
CREDIT CONTROL REPRESENTATIVE
To conduct credit control actions to all debt accounts
To investigate all disputed accounts that been reported as per agreed by
the company policies
To prepare deposit refund checks as per requested by Credit Control
Division
To attend all training provided by the company
8) 1994-1996 – COURTS MAMMOTH (M) SDN BHD
CREDIT CONTROLLER
To conduct interview for new credit purchase applicants as per company
policies
To conduct credit control actions to all debt accounts
To investigate all disputed accounts that been reported as per agreed by
the company policies
To prepare deposit refund checks as per requested by Credit Control
Department
To attend all training provided by Courts Mammoth
10) 1994 – 1993 – FIAT TORINO MOTOR IND. (M) SDN BHD
Parts & Service Clerk
21. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Analyze and resolve all parts issues and monitor all requests for same from
all branch locations.
Monitor and correct invoices if required and prepare all papers for delivery
and issue all parts and tools for technicians.
Administer and maintain stock of all parts and tools and evaluate all work
order and maintain information on all ledger codes.
Maintain inventory of all stock delivered items and prepare appropriate
purchase orders as per requirement and remove all obsolete supplies from
inventory
Administer and maintain parts inventory for assign locations and manage
all purchasing of office supplies.
Manage all warranty part return from customer and processes all receipts
and invoices received from suppliers.
Evaluate vendor performance and facilitate required repairs
Manage all immediate repairs and place orders for all parts and monitor
all requests for heavy equipment parts and maintain physical inventory for
same
Review and perform physical count of all inventory reports and prepare
requisitions for all automotive and heavy equipment parts.
Maintain neat and clean parts room at all times and recommend ways to
improve efficiency and reduce downtime and provide optimal level of
customer services.
Greet all customers and vendors on telephone pleasantly and prepare
schedule for preventative maintenance to customers.
Perform efficient facility maintenance and resolve all customer inquiries
Manage all parcel shipments on everyday basis.
EDUCATION BACKGROUND
1993-1994 – Entrepreneurs Development Institute, Kuala Lumpur
Diploma in Computer Science
1992-1993 - Entrepreneurs Development Institute, Kuala Lumpur
Certificate in Computer Management System
1991 – Maktab Mahmud Alor Setar, Kedah
22. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Sijil Pelajaran Malaysia 3rd Grade
1989 – Maktab Mahmud Alor Setar, Kedah
Sijil Rendah Pelajaran Malaysia Grade A
23. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Mashnizam Kamaruddin- Admin Executive
Universiti Teknologi MARA –Diploma Computer Science
24. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Rashima Ramli- Admin & Marketing
Education:
2006
Universiti Malaysia Sabah, Sabah - Malaysia
Degree in Food Science and Nutrition
2001
Sekolah Menengah Kebangsaan Perlis, Perlis - Malaysia
Sijil Pelajaran Tinggi Malaysia (STPM)
1999
Sekolah Menengah Kebangsaan Derma, Perlis - Malaysia
Sijil Pelajaran Malaysia
1997
Sekolah Menengah Kebangsaan Derma, Perlis - Malaysia
Sijil Pelajaran Menengah Rendah
CAREER SUMMARY
April 2010 to April 2013 Jabatan Pertahanan Awam Negeri Perlis
Anggota Sukarelawan Tetap Pejabat (ASTP)
Responsibilities:
Volunteer
25. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
2008 to 2010 Pasaraya Sukaramai, Kangar, Perlis
Responsibilities:
Salesgirl
Part-time as cashier
2006 to 2008 Pasaraya Happy Home, Jitra, Kedah
Responsibilities:
Salesgirl
Part-time as cashier
26. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Muhammad Shukur Bin Kamis - Technical
Level: Diploma
Course: Diploma In Network Security Graduation: December 2014
Institution: German-Malaysian Institute
Level: Certificate
Course: Certificate In Computer Technology Graduation: December 2011
Institution: Institut Kemahiran Mara Sik (Kedah)
Secondary Education
Level: Sijil Pelajaran Malaysia (SPM)
Course: Sastera Graduation: November 2008
Institution: Sekolah Menengah Kebangsaan
Tunku Bendahari
Computer skill: Familiar with UNIX platforms and advance in WINDOWS. Also advance
skills in Networking and Maintenance PC. Good skill in Cisco Networking
proof by certificate from Cisco Networking Academy until level 4. Beginner
level in Programming Platforms such as C++, JAVA, PERL, HTML also in
Operating system management (Windows Server, Debian 5). Good level
in Database management system (PhpMyAdmin, MySQL).
Certificate: CCNA4
27. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Clients
ICSB has provided technical communications services to government departments,
NGOs and corporate clients including:
Universiti Teknologi MARA , Perlis
Universiti Malaysia Perlis
Celcom – Axiata
Regency Hotel
Covidien Sdn Bhd
Kementerian Belia & Sukan Negeri Perlis
Jabatan kerja Raya Negeri Perlis
Jabatan Pengairan & Saliran Negeri Perlis
Lembaga Hasil Dalam Negeri
Pens Holding Sdn Bhd
Partners
ICSB collaborate with domestic & worldwide partners
Samsung
Hewlett-Pakard
D-Link
Trimble GPS
Acer
DELL
Asus
Lenovo
IBM
Cisco
Eaton
Belco Security
AESS Automation
Axiomtek
Industries
ICSB has undertaken projects across a broad spectrum of industries including:
Training Provider
Construction
29. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Managing Director
MOHAMAD ASHRAFF AHMAD ZAMHARIR
Project Manager
& Trading
Admin Executive
Technical
Finance
Admin &
Marketing
General Manager
Regional Manager
Operation
KEYMEN STRUCTURE
30. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Project
No Project Client Year Amount Award
( RM )
Installation Of SCADA system for
Lencongan Banjir Barat Timah
Tasoh- Kuala Perlis ( 23km )
(On –Going )
A.M.I Construction
Sdn Bhd & Jabatan
Pengairan &
Saliran Perlis
2015 270,000
Develop , Installation & Training
for Facilities Maintenance
System
Univertsiti
Teknologi MARA
Perlis
2014 11,000
Installation & Wiring for CCTV COVIDIEN-
mediquip Sdn bhd
2014 31,000.00
Supply for Computer Lab
Accessories
Institut Latihan
Perindustrian
Kangar
2014 16,700
Cadangan Pembangunan
Kompleks Halal Park Di Atas Lot
No. Pt6887, Pt6888 Dan Pt6889,
Mukim Titi Tinggi, Padang Besar
(U), Perlis.
PKENPs 2012 7,500,000.00
Internal Renovation Works,
Supply Of Furnitures, Delivery,
Install, Testing And
Commissioning Of Community
Broadband Centre (CBC) For
Universal Service Target (UST)
For Felda Settlements - (Infadia
Holdings Sdn. Bhd.)
TELEKOM &
Infadia Holdings
Sdn Bhd
2010 1,470,040.00
Civil Work For The Construction
of Telecommunication Tower On
Lot 1640, Padang Melangit,
Mukim Abi, Perlis - (Infadia
Holdings Sdn. Bhd.)
PERLIS COMM &
Infadia Holdings
Sdn Bhd
2009 217,934.00
Kerja-kerja Membuka 2 Unit
BICC Mast 80’ Di Stesyen Batu
Berendam, Melaka.
SPECIALISED
NETWORK
SERVICES
TMF SERVICES
SDN BHD
2009 5000.00
Assembly Of Lab Benches –
Universiti Teknologi Petronas
SERVCO
RESOURCE SDN
BHD
2002 287,500.00
The Supply, Installation, Delivery
And Commissioning Of
TMF SERVICES
SDN BHD
2008 650,729.00
31. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Telecomunication Towers And
Ancillaries For USP Along The
East-West Highway For Palok,
Perak
32. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Other Project Photo
33. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
34. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
35. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
36. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
37. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
38. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
39. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
40. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
41. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
PRODUCT RANGE
42. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
43. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Authorisation
44. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Eaton Authorisation
45. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Regency Hotel Panel Vendor
46. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Samsung Authorised Partnership
47. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Trimble GPS Authorisation
48. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
Soltice Mersive Authorisation
49. COMPANY PROFILE
LOT 64/I KM2 JALAN MATA AYER-BESERI,02500 KANGAR ,PERLIS. | T: +604.977 2728 F: +604 977 2729|
Email : admin@ikrab.my | URL : http://ikrab.my
JPS Supporting Letter