4. Pisano in depth
● Pisano has sophisticated customer
feedback collection solutions for both
Physical (offline) and Digital (online)
channels
● Pisano is a leading technology company
focusing in CEX, CRM and real-time
customer communication
● Through one-single Pisano platform,
surveys can be configured, customers
can be engaged, data can be monitored
in real time
5. Solutions for Physical Channels
Turn your physical locations into a communication
channel with your real customers
6. Solutions for Digital Channels
Webchat
Button
Webchat Form
Real-time
Engagement
Link
Pop-up
Survey
Mail
Embedded
Survey
Webpage Embedded
Survey
Easiest way to establish a webchat
feature on your website and mobile
app channels
Having an inbound customer
feedback channel at your social
media accounts, sound great right?
Customer feedbacks can be taken at any
point of customer journey through email
and webpage embedded surveys
7. Platform Functions
User-friendly Survey
Configurator
Survey
Feedback From
Customer
Feedback
Notification
Real-time
Customer
Engagement
Dashboards
Track data in your way. Use
intelligent feedback reports
to make smarter decisions.
Communicate with feedback
respondents in real-time.
Reach them to get whole story
Be creative! Pisano gives you a
user-friendly survey preparation
tool to learn & share everything
11. Every great decision starts with a question, and
evolves with continuous feedback.
Join these great brands below and make great
decisions with Pisano.
Unleash
the power of
feedback.
12. Appendix - McDonald’s
180K Feedback in 1
Month
10K
42% Sales Increase
Mystery
Shopping
Will be Stopped
by 2017
Feedback in 2
Days
13. Appendix - GAP
XL,
XXL
200
8 New Sales
Per Store Per Week
30% NPS Increase
in 2 Months
Opt-in Emails
Per Week Per Store
1
2
3Product Size Request
From Real Customers
14. Appendix - Boyner
Pre- Feedback
Webhooks
Post-
CRM Data
Collection
Personal Data
Marketing
Permission
Personal Data Usage
Permission
Feedback
Webhooks
