NTGapps NTG LowCode Platform

1. NTGapps Platform
SIMPLIFYING DIGITAL TRANSFORMATION

2. SIMPLIFYING BUSINESS SOLUTIONS
NTG CLARITY NETWORKS
ABOUT NTG CLARITY NETWORKS
A provider of Products and Solutions,
Business Process Outsourcer, a
System Integrator, and World Class
Research & Development Lab
FOUNDED IN 1992
2
600+ EMPLOYEES WORLDWIDE
CANADA, USA, KSA, EGYPT, OMAN,
KUWAIT, TURKIYE, IRAQ
CLIENTS
NTG Clarity has an extensive client list
including industries such as Telecom,
Energy, Government, Finance, Health
among many others.

3. Toronto
Ottawa
Montreal
Calgary
Bahrain
Pakistan
India
Malaysia
INTERNATIONAL PROJECTS
Vancouver
Chicago
Pennsylvania
New Jersey
Washington
Barbados
United Kingdom
Albania
Algeria
Cairo
Sudan
Iraq
Kuwait
UAE
Qatar
Saudi Arabia
Vanuatu
Silicon Valley
4
Oman

4. 4
Software Solutions System Integration Research & Development
Outsourcing of Finance,
HRMS, Customer Care, IT
Outsourcing/Offshoring
and Managed Services
Integrating people,
processes, and
technology within an
organization’s
ecosystem
Performing cutting
edge research to help
companies imagine
what comes next
Awareness, Optimization, Performance
NTG Clarity Solutions

5. The best choice for End-to-End Digital Process
Automation

6. According to Gartner, 70% of new enterprise
applications will be developed on no/low-code by 2024,
compared to < 25% in 2020 >
@CopyrightNTGClarityNetworksInc.2021

7. Digital Toolbox Advantages
is the ultimate solution for your organizational efficiency
Rapid Development
With minimal coding
required, Digital
Toolbox is the optimal
solution to get
running quickly
Flexible Architecture
Digital Toolbox can be
extended and tailored
to your organization’s
specific needs
Easy Integration
Digital Toolbox
integrates with many
enterprise IT systems
easily and seamlessly
Increase Tech ROI
Digital Toolbox
offers the ability to
integrate other
systems,
aggregating their
information into
one platform
Organizational Visibility
See what’s
happening across
your organization’s IT
systems with Digital
Toolbox’s unified
view
World Class Support
NTG Clarity
professionals will be by
your side, every step of
the way to insure
smooth operation and
maintenance of your
Digital Toolbox
deployment
Mobile Ready
The Digital Toolbox
mobile app allows
users to access their
platform anywhere,
anytime
Smooth Deployment
With an excellent
onboarding
experience, Digital
Toolbox offers a
hassle free
deployment for
complex
environments
Digital Toolbox Advantages

8. Business Application - Challenges
Time – Quality – Cost

9. Business Application - Challenges
Communication
People and Systems

10. NTGapps
Main Components and Engines
SLA
Integration
Builder
Form Builder
Business Rules
Builder
Security
Schedule
Engine
Emails
Listener
Workflow Engine

11. NTGapps– Solution Stack
The best choice for End-to-End Digital Process Automation
Deployment
flexibility
Extensibility
Covers all standard
business processes
Integration and
collaboration
Angular 14
Bootstrap
Flutter
Typescript
Rest
SOAP
Messaging
ESB
DB connector
Java 8
Spring MVC
Hibernate ORM
JDBC
On Premise | Cloud
PostgreSQL Oracle
Digital Toolbox Core Engine
Workflow
Engine
SLA
and
Schedule
r
Securit
y
Engine
UI Designer
Rules
Builder
Portal
End-user and
Admin
Analytics
,Dashboards and
Reports
IOS and Android
Mobile App
Form
Builder

12. Form
Builder
‣ Graphically Design Forms
‣ Simple and intuitive interface
‣ Easy to use by business teams
Support all
field types for
Portal and
Mobile
Form Builder
‣ Out of the Box Reporting
‣ Electronic Documents

13. Business
Rules Builder
‣ Rules on filed level
‣ Rules on Record level
‣ Build Business Rules in simple and easy way
Business Rules
Builder
‣ Basic Rules
‣ Event Driven Rule
‣ Conditional Rules

14. Workflow
Engine
‣ Configure and Automate your business process
in No Time
‣ Manage Tasks, agile view.
‣ Tasks dashboard organizer
‣ Notifications and Alerts
Workflow
Engine
‣ Built-in SLA with processes tasks
‣ Flexible Assignation Mechanism
‣ Integrate with other processes or systems

15. Other
Compoenents
SLA
Schedule
Engine
Emails
Listener
‣ Event driven actions
‣ Scheduled Actions (Per business rule)
‣ Schedule Reporting Process
‣ Building SLA and OLAs for projects and teams
‣ Aggerated Alerts and notification (Emails and SMS)

16. Integration
Builder
SOAP and REST Web-Service
ESB: IBM MB, Tibco, OSB, Fuse,
Active-MQ, Rabbit-MQ
‣ Integrate with other system with ease
‣ Integration with no-code or effort
Integration
Builder

17. Security
Engine
‣ Full Access Control on users and groups for :
‣ Form Level
‣ Filed Level
‣ Integration with Active Directory
‣ Privilege Management based on company hierarchy
‣ Data Privacy Management
Application Security & Data Privacy

18. Dashboard
Builder
Visualize Data and Business KPIs
‣ Built in Data Visualization Tool to create
‣ Interactive dashboard
‣ KPIs Monitoring
‣ Draw insight from the data
‣ Internal Data
‣ External Data (DB Repositories )

19. Code-less
Native Mobile
Apps
• Native Mobile
application experience
• To Do List with task
management
• All applications created
by user are published
as portal and native
iOS and Android Apps
Rapid Mobile App-Native iOS and Android

20. @CopyrightNTGClarityNetworksInc.2022
Use Case Summary
Use Case 1 Use Case 2
Innovation
Customer Experience
Efficiency
Demand Forecasting Automation
& Prediction Models
Pharma – Drug demand
Telecom – Predict store-specific
devices and SIMs
Financial – Predict ATM-specific cash
Quickly adapt to market
Business Growth
Eliminate stock shortages and wastage
Demand-driven inventory
200 pharmacies
1,000 stores x 500 SKUs and SIMs
Commercial - 90 days
Corporate Card & Payment Processing Automation
Automate Payment Gateway Process
KYC, issue, process
B2B: Payment card as-a-service
Branded cards
Automated service launch
First iteration - 4 hrs
PoC - 3 days
Commercial - 45 days
100,000 transactions/month per corporate client
Results

21. @CopyrightNTGClarityNetworksInc.2022
Use Case Summary
Innovation
Customer Experience
Efficiency
Business Growth
Results
Use Case 3 Use Case 4 Use Case 5
Network Rollout Automation
Automate end-to-end processes –
Rollout, Upgrade, Dismantle, Health
and Safety Checks integrating with
Remedy
Enhance team efficiency by 25%
Faster service delivery
Reduced coordination calls and e-mails
Ensured quality and health & safety
Commercial - 120 Days
Telecom SIM issuance ID
confirmation
System leveraged OCR and image
recognition to validate IDs
KYC assurance
Fraud reduction
and regulatory compliance
Automated Ticket Resolution
Automated ticket resolution including
integration with CRM, Billing, HLR, IN
Team performance increased 125%
Reduced wait time from 48 hours
to 14 minutes
Reduced support staff required
from 15 to 1
Commercial - 60 Days
13 scenarios,
40,000 tickets per day

22. @CopyrightNTGClarityNetworksInc.2022
Use Case 5 Summary: Automatic Customer Ticket Resolution for Tier 1
Telecom Operator
Situation
• 15 agents resolve tickets across
disparate systems manually
Problem
• Customer experience compromised by
48 hour resolution time due to
complexity and number of systems: IN,
Billing, HLR, etc.
Action
• Full automation of ticket
resolution process
• Legacy systems integration to
automatically perform actions
• Verifies issue resolution and
updates CRM and informs
customer
Result
• Better customer experience,
operational efficiency and cost
reduction
30M subs
15 Agents
48 hr /ticket
1 Agent
14 min
/ticket

23. Tier I Operator – 30 M Customer Base: Sample Scenarios
1. Diamond installation
2. NTS Termination
3. Cancel SSS
4. Remove MDC flag ‘foreigner’
5. Remove MDC flag ‘Egyptian’
6. Freeze Issue
7. Failed Migration.
8. Pending Payment
9. SR voice activation failed
10. CSO recycling
11. Sub-inactive remove offer
12. Voice failed wrong path.
13. BT Capping
14. Submitted orders
15. Missing IN & HLR
16. Pending Request
17. etc.

24. ML and AI: First Step

25. Automatic Ticket Resolution Business Case Calculation
• Number over 14 L2 support resources (SAR 18,500/Month each person)
• Start saving after one year – Total Saving over 10M SAR / 5 years
Y0 Y1 Y2 Y3 Y4 Y5 Total
Application Cost 1,000,000 1,000,000
Implementation 1,750,000 1,750,000
Integration 1,750,000 1,750,000
Support 200,000 200,000 200,000 200,000 200,000 1,000,000
Total 4,500,000 200,000 200,000 200,000 200,000 200,000 5,500,000
Monthly Salary 18,500
L2 Support 14 3,108,000 3,108,000 3,108,000 3,108,000 3,108,000 15,540,000
Total Saving 3,108,000 3,108,000 3,108,000 3,108,000 3,108,000 15,540,000
Net Saving (4,500,000) 2,908,000 2,908,000 2,908,000 2,908,000 2,908,000 10,040,000
Saving Y/Y (1,592,000) 1,316,000 4,224,000 7,132,000 10,040,000 10,040,000
Automatic Tickets Resolution Saving
Automatic Tickets Resolution Application Costing

26. For building web
applications with
responsive mobile
interface and minimal
code required
Application Factory
With easy-to-use
Graphical Interface
Designer
Build Forms
Design and Monitor
usage of processes via
task notifications and
tracking
Easy Process Design
Digital Toolbox Features

27. Digital Toolbox Advantages
Digital Transformation
Digital Toolbox Applications and
Use Cases
Customer Service Portals
Web and Mobile based
Customer Service
Portals with functions
including Service
Inquiry, Bill Payment,
New Service Purchase
and More!
Order Entry and Management
Enable service requests
from web and mobile,
integrated with back-
office systems, while
tracking entire request
lifecycle through
request fulfillment
process
Enterprise Automation
Mobility in Action

28. Digital Toolbox Applications and Use
Cases
Salesforce Automation
provide the sales force the ability
to sell products and services
while integrating with various
corporate applications, such as
CRM, accounting systems, and
office productivity tools
Field Workforce Automation
allow field staff to
manage work orders
and field service
requests while
enhancing customer
service and work
visibility across your
organization
Enterprise Automation and
Digital Transformation
platform to build end to
end applications with
process automation for
enterprise use offering
develop once and run
everywhere with
minimal code
Rapid Process Development
Enhance your processes
with fast deployment.
Develop and test new
KPIs and verify their
feasibility. Monitor
process uptake with clear
and comprehensive
dashboards

29. Digital Toolbox Advantages
is the ultimate solution for your organizational efficiency
Digital Toolbox Advantages
e-Procurement
Manage your
procurement process and
control costs by allowing
the right people access to
information across
business units
e-Invoicer
Addresses the dynamic
needs of B2B invoicing,
payments and
relationship
management

30. Ashraf Fayed
afayed@ntgclarity.com
Mobile 00966-54-203-6666
Please contact us to
discuss your specific
needs
Thank You