2. E- BUSINESS
• E-business, commonly known as electronic or online business is a business where an online transaction takes place.
In this transaction process, the buyer and the seller do not engage personally, but the sale happens through the
internet. In 1996, Intel’s marketing and internet team coined the term “E-business”.
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4. 1. B2B COMMERCE
• The transaction taking place between business firms are referred to as business to business or B2B transaction. for example and automobile
manufacture (like Maruti Udyog) makes several B2B transaction such as buying tyres ,glass for wind screen etc.
5. 2. B2C COMMERCE
• The transactions taking place between business and customer are known as business to customer or B2C transaction. E-Commerce
faciliates and speeds up the entire B2C process. it enables the business to remain in touch with its customer on round the clock basis.
6. 3. C2C COMMERCE
The transaction taken place between two or more customer are known as C2C commerce. For example sale of use books and
household equipment on cash on barter basis
7. 4. INTRA –B COMMERCE
• Intra - B commerce refers to the transaction and dealing among various department and persons within the firm.
9. • BENIFITS OF E-BUSINESS
1. Ease of formation and lower investment requirements: it is very easy to form any start e- business.
2. Convenience: E-business offers the advantage of accessing anything anywhere anytime .it enables the customer to shop at their own convenience
at any time 24 x 7.
3. Speed: information moves very fast to internet with speed of the process of buying and selling.
4. Global reach : With the help of a well developed computerised networking system, E-business allows the seller to operate at the national as well
as the global level.
10. 5. Movement towards a paperless society: Use of internet has considerably reduced dependence on paper work
as most of the work is done electronically through computers
11. OUTSOURCING:
• Another important trend in business is “,outsourcing” of some of it’s activities. Outsourcing refers to Contracting out some of
its activities to a third party which were earlier performed by the organisation. Many company have started outsourcing
cleaning and security activities to outside agencies in a contractual basis.
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13. BUSINESS PROCESS OUTSOURCING:
• Business processing outsourcing( BPO) is a subset of outsourcing that involves the contracting of a specific business
task such as human resource and customer service ,to a third party service provider.
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15. KNOWLEDGE PROCESS OUTSOURCING:
• Knowledge process outsourcing (kpu) is a form of outsourcing that involves the contracting of knowledge intensive
business processes that require specialised domain expertise to a third party service provider.
