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Development Processes and
Organizations
Concept Development Process
Id e n tif y
C u s to m e r N e e d s
E s ta b lis h
T a r g e t
S p e c ific a tio n s
G e n e r a te
P r o d u c t
C o n c e p ts
T e s t
P r o d u c t
C o n c e p t( s )
S e t
F in a l
S p e c ific a tio n s
P la n
D o w n s tr e a m
D e v e lo p m e n t
D e v e lo p m e n t
P la n
M is s io n
S ta te m e n t S e le c t
P r o d u c t
C o n c e p t( s )
P e r fo r m E c o n o m ic A n a ly s is
B e n c h m a r k C o m p e titiv e P r o d u c ts
B u ild a n d T e s t M o d e ls a n d P r o t o ty p e s
Generic Product Development
Process
Planning
Planning Concept
Development
Concept
Development
System-Level
Design
System-Level
Design
Detail
Design
Detail
Design
Testing and
Refinement
Testing and
Refinement
Production
Ramp-Up
Production
Ramp-Up
Mission
Approval
Concept
Review
System Spec
Review
Critical Design
Review
Production
Approval
12/23/14 5
Core development stages
• Solution approach
• Concept design
• Architectural design
• Detailed design
• Process design
• Fabrication and assembly
• Test and deployment
12/23/14 6
Solution Approach
• Concept for solutions
• DFX
12/23/14 7
Concept development
• A description of the form, function, and
features of a product
• A set of specifications
• An economic justification of the project.
12/23/14 8
System (architectural) design
• Definition of product architecture, with an
assembly layout.
• Division of the product into subsystems and
components, each with a functional
specification.
12/23/14 9
Detailed design
• Complete specification of the geometry,
materials, and tolerances of each of the
unique parts
• Identification of all standard parts to be
purchased.
• Establishment of a process plan and tooling
12/23/14 10
Test and refinement
• Construction and evaluation of multiple pre-production
versions of the product.
• Early (alpha) prototypes are usually built with production-
intent parts (but may not be with the intended production
processes) for testing in the designer's environment, if the
design intent and key customer needs are met.
• Later (beta) prototypes are built with parts supplied by the
intended production processes (but may not be with the
intended-assembly process), tested by customers in their
environment, and to evaluate product performance and
reliability.
12/23/14 11
Production ramp-up
• The product is made using the intended
production system.
• To train the work force and to work out any
remaining problems in the production
processes.
12/23/14 12
A generic concept
development process
1. Identifying customer needs
2. Establishing target specifications
3. Concept generation
4. Concept selection
5. Concept testing
6. Setting final specifications
7. Project planning
8. Economic analysis
9. Benchmarking of competitive products
10. Modeling and prototyping
Rapid Iteration PD Process
Many Iteration Cycles
Planning
Planning Concept
Development
Concept
Development
System-Level
Design
System-Level
Design
Mission
Approval
Concept
Review
Cycle Plan
Review
Design
Design
Cycle
Review
Build
Build
Test
Test Production
Ramp-Up
Production
Ramp-Up
Complex System PD Process
Planning
Planning Concept
Development
Concept
Development
System-Level
Design
System-Level
Design
Mission
Approval
Concept
Review
System
Review
Design
Design
Production
Approval
Test
Test
Design
Design
Test
Test
Design
Design
Test
Test
Design
Design
Test
Test
Integrate
and Test
Integrate
and Test
Validation
and Ramp-Up
Validation
and Ramp-Up
Concept Development Process
• Front-end of PD need not be a fuzzy process.
• Structured methods exist for each process step
(see text chapters 4 to 8).
• This is not strictly sequential -- generally a
parallel and iterative process.
Identify
Customer
Needs
Establish
Target
Specifications
Generate
Product
Concepts
Select
Product
Concept(s)
Set
Final
Specifications
Plan
Downstream
Development
Mission
Statement Test
Product
Concept(s)
Development
Plan
Perform Economic Analysis
Benchmark Competitive Products
Build and Test Models and Prototypes
Project
Registration
Concept
Definition
Feasibility
and Planning
Preliminary
Design
Final
Design
Product
Verification
Process
Verification
Launch
Post-Launch
Assessment
RP
1
RP
2
RP
3
RP
4
RP
5
RP
6
RP
7
RP
8
RP
0
Tyco Product Development Process
Tyco Product Development Process
12/23/14 19
Organizational types
• Strict functional organization
• Strict project organization
• Matrix organization
12/23/14 21
Matrix organization
• A hybrid of functional and project organizations
• Each individual is linked to others according to
both the project they work on and their functions
• Each has two supervisors: project manager and
functional manager.
• Two variants of the matrix organizations
– Heavyweight project organization (i.e., strong project
links).
– Lightweight project organization (strong functional
links).
12/23/14 22
Factors for affecting an org.
structure
• Importance of cross-functional integration
• Criticalness of cutting-edge functional
expertise to business success
• Utilization of resources from each function
• Importance of product development speed
12/23/14 23
Organizational linkages
• Reporting relationship
• Financial arrangement
• Physical layout.
Other Images
12/23/14 25
Variants of the development
process
• Market pull products
• Technology push products
• Platform products
• Process-intensive products
• Customized products
• high-risk product
• Quick build products
• Complex systems
12/23/14 26
Variants
• Market-pull products
– The firm finds a market opportunity and a technology
to meet customer's needs. Thermo care.
• Technology-push products
– The firm begins with a new technology and then finds a
market for it. Glue for “post-it.”
• Platform products
– Use of a proven technology platform to build a new
product. Instant film used in Polaroid cameras.
• Process-intensive products
– Develop product and process simultaneously.
12/23/14 27
Variants
• Customized products
– Build a new product by varying existing configurations.
• High-risk products
– Intensive and early test and analysis
• Quick-build products
– Rapid modeling & prototyping at testing phase
• Complex systems
– Subsystems and integration worked by teams
12/23/14 28
Traditional design methods
• Aggregation
– (include new functions)
• Adaptation
– (adapt to new conditions)
• Application
– (apply a proven technology to a new area)
• analysis of properties
– (thorough analysis of an existing design to improve)
• Brainstorming
– (find many solutions to a problem)
12/23/14 29
Traditional design methods
• systematic search of field
– (obtain complete possible information)
• Questioning
– (apply a system of questions to produce mental
simulation)
• mental experiment
– (observe an idealized mental model at work)
• value analysis
• Evaluation
– (find best variant among a few by point-counting)
12/23/14 30
Traditional design methods
• invention
• Iteration
– (to solve a system with complicated
interactions)
• experimentation
• division of totality
• math & computer modeling
12/23/14 31
Home work
• Exercise (Analysis of Properties)
• Focus on materials selection for an existing product
• Steps:
• 1. Examine each component of a product (an incandescent bulb, stapler, can opener).
• 2. Break the product or decompose it, avoiding injury to eyes or hands and damage to
the other components.
• 3. Construct and complete a table consisting the following items on its columns.
– a. list each component of the product
– b. define the function of each component
– c. identify the material used
– d. reason why it was selected
– e. select possible alternative.
• 4. List five failure mechanisms

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Development Processes and Organizational Structures

  • 2. Concept Development Process Id e n tif y C u s to m e r N e e d s E s ta b lis h T a r g e t S p e c ific a tio n s G e n e r a te P r o d u c t C o n c e p ts T e s t P r o d u c t C o n c e p t( s ) S e t F in a l S p e c ific a tio n s P la n D o w n s tr e a m D e v e lo p m e n t D e v e lo p m e n t P la n M is s io n S ta te m e n t S e le c t P r o d u c t C o n c e p t( s ) P e r fo r m E c o n o m ic A n a ly s is B e n c h m a r k C o m p e titiv e P r o d u c ts B u ild a n d T e s t M o d e ls a n d P r o t o ty p e s
  • 3. Generic Product Development Process Planning Planning Concept Development Concept Development System-Level Design System-Level Design Detail Design Detail Design Testing and Refinement Testing and Refinement Production Ramp-Up Production Ramp-Up Mission Approval Concept Review System Spec Review Critical Design Review Production Approval
  • 4.
  • 5. 12/23/14 5 Core development stages • Solution approach • Concept design • Architectural design • Detailed design • Process design • Fabrication and assembly • Test and deployment
  • 6. 12/23/14 6 Solution Approach • Concept for solutions • DFX
  • 7. 12/23/14 7 Concept development • A description of the form, function, and features of a product • A set of specifications • An economic justification of the project.
  • 8. 12/23/14 8 System (architectural) design • Definition of product architecture, with an assembly layout. • Division of the product into subsystems and components, each with a functional specification.
  • 9. 12/23/14 9 Detailed design • Complete specification of the geometry, materials, and tolerances of each of the unique parts • Identification of all standard parts to be purchased. • Establishment of a process plan and tooling
  • 10. 12/23/14 10 Test and refinement • Construction and evaluation of multiple pre-production versions of the product. • Early (alpha) prototypes are usually built with production- intent parts (but may not be with the intended production processes) for testing in the designer's environment, if the design intent and key customer needs are met. • Later (beta) prototypes are built with parts supplied by the intended production processes (but may not be with the intended-assembly process), tested by customers in their environment, and to evaluate product performance and reliability.
  • 11. 12/23/14 11 Production ramp-up • The product is made using the intended production system. • To train the work force and to work out any remaining problems in the production processes.
  • 12. 12/23/14 12 A generic concept development process 1. Identifying customer needs 2. Establishing target specifications 3. Concept generation 4. Concept selection 5. Concept testing 6. Setting final specifications 7. Project planning 8. Economic analysis 9. Benchmarking of competitive products 10. Modeling and prototyping
  • 13. Rapid Iteration PD Process Many Iteration Cycles Planning Planning Concept Development Concept Development System-Level Design System-Level Design Mission Approval Concept Review Cycle Plan Review Design Design Cycle Review Build Build Test Test Production Ramp-Up Production Ramp-Up
  • 14. Complex System PD Process Planning Planning Concept Development Concept Development System-Level Design System-Level Design Mission Approval Concept Review System Review Design Design Production Approval Test Test Design Design Test Test Design Design Test Test Design Design Test Test Integrate and Test Integrate and Test Validation and Ramp-Up Validation and Ramp-Up
  • 15. Concept Development Process • Front-end of PD need not be a fuzzy process. • Structured methods exist for each process step (see text chapters 4 to 8). • This is not strictly sequential -- generally a parallel and iterative process. Identify Customer Needs Establish Target Specifications Generate Product Concepts Select Product Concept(s) Set Final Specifications Plan Downstream Development Mission Statement Test Product Concept(s) Development Plan Perform Economic Analysis Benchmark Competitive Products Build and Test Models and Prototypes
  • 18.
  • 19. 12/23/14 19 Organizational types • Strict functional organization • Strict project organization • Matrix organization
  • 20.
  • 21. 12/23/14 21 Matrix organization • A hybrid of functional and project organizations • Each individual is linked to others according to both the project they work on and their functions • Each has two supervisors: project manager and functional manager. • Two variants of the matrix organizations – Heavyweight project organization (i.e., strong project links). – Lightweight project organization (strong functional links).
  • 22. 12/23/14 22 Factors for affecting an org. structure • Importance of cross-functional integration • Criticalness of cutting-edge functional expertise to business success • Utilization of resources from each function • Importance of product development speed
  • 23. 12/23/14 23 Organizational linkages • Reporting relationship • Financial arrangement • Physical layout.
  • 25. 12/23/14 25 Variants of the development process • Market pull products • Technology push products • Platform products • Process-intensive products • Customized products • high-risk product • Quick build products • Complex systems
  • 26. 12/23/14 26 Variants • Market-pull products – The firm finds a market opportunity and a technology to meet customer's needs. Thermo care. • Technology-push products – The firm begins with a new technology and then finds a market for it. Glue for “post-it.” • Platform products – Use of a proven technology platform to build a new product. Instant film used in Polaroid cameras. • Process-intensive products – Develop product and process simultaneously.
  • 27. 12/23/14 27 Variants • Customized products – Build a new product by varying existing configurations. • High-risk products – Intensive and early test and analysis • Quick-build products – Rapid modeling & prototyping at testing phase • Complex systems – Subsystems and integration worked by teams
  • 28. 12/23/14 28 Traditional design methods • Aggregation – (include new functions) • Adaptation – (adapt to new conditions) • Application – (apply a proven technology to a new area) • analysis of properties – (thorough analysis of an existing design to improve) • Brainstorming – (find many solutions to a problem)
  • 29. 12/23/14 29 Traditional design methods • systematic search of field – (obtain complete possible information) • Questioning – (apply a system of questions to produce mental simulation) • mental experiment – (observe an idealized mental model at work) • value analysis • Evaluation – (find best variant among a few by point-counting)
  • 30. 12/23/14 30 Traditional design methods • invention • Iteration – (to solve a system with complicated interactions) • experimentation • division of totality • math & computer modeling
  • 31. 12/23/14 31 Home work • Exercise (Analysis of Properties) • Focus on materials selection for an existing product • Steps: • 1. Examine each component of a product (an incandescent bulb, stapler, can opener). • 2. Break the product or decompose it, avoiding injury to eyes or hands and damage to the other components. • 3. Construct and complete a table consisting the following items on its columns. – a. list each component of the product – b. define the function of each component – c. identify the material used – d. reason why it was selected – e. select possible alternative. • 4. List five failure mechanisms