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What has facebook got to do with training of your salesreps

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What has facebook got to do with training of your salesreps

  1. FACEBOOK TRAINING YOUR SALES REPS
  2. ADOPTION SUCCESS GOOD ADOPTION
  3. ADOPTION SUCCESS VERY HIGH
  4. ADOPTION SUCCESS
  5. ADOPTION SUCCESS ` “THE HOOK MODEL” HOOK Ref: http://www.nirandfar.com/
  6. ADOPTION SUCCESS “THE HOOK MODEL”
  7. 90% ADOPTION ACROSS 100+ CUSTOMERS SUCCESS ADOPTION 90% (i.e. on an average, 90% participants complete the training program)
  8. ADOPTION SUCCESS “THE HOOK MODEL”?
  9. ADOPTION SUCCESS “THE HOOK MODEL” 1 Something triggers the user to use the system
  10. ADOPTION SUCCESS “THE HOOK MODEL” 1 2 Once inside, the user takes an action Something triggers the user to use the system Hi Valencia Bryant ..long time
  11. ADOPTION SUCCESS “THE HOOK MODEL” 1 2 3 Once inside, the user takes an action User is rewarded for his actions Something triggers the user to use the system
  12. ADOPTION SUCCESS “THE HOOK MODEL” 1 2 Action 3 4 Once inside, the user takes an action User is rewarded for his actions User invests in further actions over time Something triggers the user to use the system
  13. ADOPTION SUCCESS “THE HOOK MODEL” 1 2 Once inside, the user takes an action 3 User is rewarded for his actions 4 User builds an investment, with his actions over time With investment, each new trigger become more valuable
  14. 1 2 3 4 “THE HOOK MODEL”
  15. 2 3 4 1 The user gets a notification for her manager’s invitation to take up a new course 1
  16. 1 3 4 The inviting UI gets her to watch the course video 2
  17. 2 1 4 As the content is being consumed, she is being attributed with points 3
  18. 3 2 1 As these points gets added to her existing score, she gets awarded with a Badge 4
  19. 2 3 4 1 1 Intrinsic Trigger ! + Real-time updates show that her colleagues are making progress Extrinsic Trigger System identifies the achievability of a new badge and sends a trigger
  20. 1 3 4 She chooses to watch another video and answer some questions… 2
  21. 1 2 4 She chooses to watch another video and answer some questions… …to gain some more points 3
  22. 3 2 1 As these points gets added to her existing score, she gets awarded with another Badge 4
  23. 2 3 4 1 She likes the video and thinks it might be useful in future too !
  24. 1 3 4 Hence decides to favorite the video for future reference 2
  25. 3 1 2 And it gets added to the list of other files she saved for easy and offline access on mobile app 4
  26. 2 3 4 1 1 Intrinsic Triggers ! + Real-time updates showing that her colleagues are earning certification, not just levelling up. So she feels the urge to go up the leader board Extrinsic Triggers System identifies the achievability of a new badge and sends triggers
  27. 2 3 4 Intrinsic Triggers ! + Realtime updates showing that his colleagues are earning certification, not just levelling up. So he feels the urge to go up the leader board 1 1 Extrinsic Triggers System identifies the achievability of a new badge and sends triggers As the user spends more time on MindTickle platform, the system continues to learn and triggers keep getting smarter & more effective
  28. 1 2 3 4 “THE HOOK MODEL”
  29. 90% SUCCESS ADOPTION 90% (i.e. on an average, 90% participants complete the training program)
  30. SUCCESS ADOPTION 90% IN STYLE
  31. SUCCESS ADOPTION 90% ALL BADGES 80% (earning all badges has a direct correlation with the effectiveness of the training program)
  32. SUCCESS ADOPTION 90% ACROSS 100+ CUSTOMERS 80%
  33. % of Participants who completed the training % of Participants who got all badges available 90% 80% 70% 100% 98% 92% 97% 95% 91% 85% 85% 91% 88% 85% Customer Service Computer Software Retail Entertainment Ad-network 5 DIFFERENT VERTICALS
  34. % of Participants who completed the training % of Participants who got all badges available 90% 80% 70% 100% 98% 92% 97% 95% 91% 85% 85% 91% 88% 85% Customer Service Computer Software Retail Entertainment Ad-network
  35. % of Participants who completed the training % of Participants who got all badges available 90% 80% 70% 100% 98% 92% 97% 95% 91% 85% 85% 91% 88% 85% Customer Service Computer Software Retail Entertainment Ad-network SALES REP TRAINING SUCCESSFUL SALES@MINDTICKLE.COM 1800 231 5578 WWW.MINDTICKLE.COM

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