AUTOMOTIVE SALES PROFESSIONAL

1.  1833 Admiral Nelson Dr.
Slidell, LA 70461
MICHAEL GENE MILLS  985.768.7629
 millman142@yahoo.com
AUTOMOTIVE SALES PROFESSIONAL
Performance-driven and committed to growing dealership revenues while providing the highest level
of customer service. In-depth understanding of the automotive industry gained from 15+ years’
experience in the field. Persuasive communicator and highly skilled negotiator.
SELECTED HIGHLIGHTS KEY COMPETENCIES
 Consistent performance as one of the top ranking Buyer/Seller Relationship
Automotive Sales Professionals; presented with Negotiation Skills
“Salesman of the Month” numerous times. Strong Closer
 Provides impeccable customer service; continually Internet Marketing Skills
maintained customer satisfaction survey ratings of 98 to
100 percent. Gaining Commitment
Communication Skills
 Extremely success in building rapport and analyzing
customer’s needs; a “people person” with a high Exceptional Customer Support
percentage of repeat customers. Interpersonal Skills
 Commitment to excellence as demonstrated by sales Sales Call Planning
achievements, industry recognition, and customer Sales Presentation Skills
testimony.
Highly Motivated
 Participant in numerous sales training, negotiation, and Sales Questioning Skills
motivational opportunities.
CAREER PROGRESSION
Sales Consultant 2011 - Present
Ford of Slidell; Slidell, LA
Ford of Slidell offers new and certified pre-owned vehicles, including cars, trucks, SUVs and crossovers (flmslidell.dealerconnection.com).
Specialized in sales of new and used automobiles while maintaining an exceptional record for
customer service. Increase customer base through focused personal marketing efforts; internet,
cold-calling, and referrals.
 Substantially increased profit margin of used car sales.
 Generated new business through internet marketing efforts.
 Assists in training and motivating new sales professionals.
 Certified Master Sales Representative.
“Mike handled everything great; he gave me a good price without a bunch of arguing.”
~ Customer Review; February 18, 2011

2. Internet Sales Manager 2004 - 2010
Advantage Ford; New Orleans, LA
Advantage Ford never recovered from Hurricane Katrina and closed its doors in 2009 (cardealersale.com).
Coordinated internet campaigns with other dealership promotions and advertising.
 Generated substantial profits first year as Internet Sales Manager.
 Sustained profit levels in challenging economic conditions.
Sales Consultant 2001 - 2003
Dub Herring Ford; Picayune, MS
Dub Herring Ford offers new cars, trucks, SUVs and crossovers (gooddealpawpaw.com).
Achieved dealership sales targets for new and pre-owned cars, trucks, and SUV’s. Enhance the
image and customer satisfaction ratings of the dealership.
 Ford Certified Master Sales Representative.
 Continually exceeded monthly dealership goals.
Master Certified Sales Associate 1999 - 2000
Lexus of New Orleans; Metairie, LA
High volume dealership offering prestigious, luxury cars, SUVs & hybrid vehicles. Recipient of "Elite of Lexus" award for excellent sales, service,
and owner support (lexusneworleans.com).
Built and maintained relationships with well-established clients to successfully sell vehicles
valued from $30,000 to $90,000.
 Achieved professional designation of Master Certified Associate  gold level  for highest
percent of yearly sales.
 Acted as mentor to new Sales Associates.
“The most professional experience I have ever had buying a vehicle. Thanks Mike!”
~ Customer Review; May 5, 2002
Sales Manager 1994 - 1998
All-Star Toyota; Slidell, LA
Produced high sales volume and consistently exceeded client expectations.
 Youngest Sales Manager in dealership history.
 Accountable for inventory control of both new and used vehicles.
 Interviewed, hired, and trained sales personnel, instilling a variety of effective automotive
sales techniques.
Early career experience (1993 – 1985), included positions at Protection Products Corporation that
required expertise in contract negotiation, procurement, and supply chain management (i.e., Security
Officer, Shipping and Receiving Clerk, and Purchasing Agent).
EDUCATION/PROFESSIONAL DEVELOPMENT
Frequent attendance at professional workshops and seminars focused on continual development in
motivational and sales strategies. Examples include:
 Earl Nightingale; Lead the Field
 Zigg Ziegler; How to Win Friends and Influence People
 Grant Cardone; Selling in the 21st Century
 Dominate the Competition
 Information Assisted Selling
MICHAEL GENE MILLS PAGE 2