This document provides information about an upcoming webinar on Facebook marketing. The webinar will take place on September 1, 2011 and feature special guest Mari Smith. Attendees will learn about the latest Facebook changes, how to create a stampede of local customers through Facebook, and have the opportunity to get their Facebook page reviewed live. Links to access the video and slides from the webinar will be posted on the TabSite Facebook page after the event.
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Facebook Marketing Webinar: How to Create a Local Stampede
1. Webinar: Sept 1, 2011
Facebook Marketing: How to Create a Stampede of Local Customers
Special Guest:
Mari Smith
With Troy Rumfelt
And Mike Gingerich
Tweet Live with this Hashtag: #TabSite
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
2. Webinar: July 27, 2011
Sept 1, 2011
Facebook Marketing: How to Create a Stampede of Local Customers
Agenda:
• Intro & Updates
• Facebook Changes
• Create a Stampede!
• Live Fan Page Review
• Q & A
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
3. Webinar: July 27, 2011
Sept 1, 2011
Facebook Marketing: How to Create a Stampede of Local Customers
60 Minutes from
Now you will:
• Know the latest Facebook changes
• Have a Plan for your fan page
• Understand Social / Deal Features
• Be Pumped to try New Learnings!
REMINDER: 1 Attendee will be drawn to win a Free for Life TabSite Gold Plan!
1 Attendee will win Mari’s new Relationship Marketing book!
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
4. Webinar: Sept 1, 2011
Facebook Marketing: How to Create a Stampede of Local Customers
Video and Slides Available
later Today
We’ll post links at:
www.Facebook.com/TabSite
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
5. Webinar: July 27, 2011
TabSite Latest Updates!
• New reveal tab fan‐gating tool: Like‐Gate
• Facebook Send Plug‐in integration
• MicroSites for all TabSite users
• Enhanced Google Map Widget Coming
• And more!
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
7. Webinar: Sept 1, 2011
Special Guest:
Mari Smith
With Troy Rumfelt
And Mike Gingerich
Tweet Live with this Hashtag: #TabSite
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
10. Review of Facebook Changes
Check-ins nixed
Profile publisher:
Location, Tag Friends, Easier Privacy
No Link or Video button
Privacy:
Public = Everyone
Edit on the fly
Edit past posts
Approve tags.
@ Tag any page
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11. Over 736 MILLION active members
Half log on daily
Average session time = 55 minutes!
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12. Facebook Mobile
250M+ active users access Facebook via mobile
Twice as active!
Embrace Places and Deals
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13. To help the world connect & communicate
more effectively…
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14. “For the first time
EVER, businesses will
NOT be able to catch
up with just money…
because they don’t
have the emotional
investment. It takes
time to build up
relationships.”
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15. Entice NEW customers + reward EXISTING customers
=
INCREASE in business!
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16. Got a Local Business?
First check to see if you already have a Place Page
Place Pages are created automatically when a
customer checks in. OR when you set up a Local
Business Page.
If not, by adding your physical address to your Fan
Page, it morphs into a Place Page
Then, you may need to merge duplicate Place Pages
and/or Fan Pages.
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18. Place Page - claimed
www.facebook.com/ironhorsevineyards
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19. Place Page - Changes
Check-ins are now “were here”
Editable fields
Recommendations
Also on:
Gowalla
Yelp
Foursquare
Parent/child Place Pages for
Franchises or multiple location businesses
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20. Place Page vs. Fan Page?
Primary differences:
Info tab has a Bing map
Friend Activity tab (for check-ins)
Deals
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21. Deals tab
Viral promotion of
your Deals *inside*
Facebook!
Comments
Share
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24. Example Check-in Deals
Gap: free pair of blue jeans to the first
10,000 to check in on a certain day
The Palms Hotel, Las Vegas: room upgrade
or a free weekend night
JC Penney: $10 off any $50 purchase
McDonald’s: donated $1 per customer to
the Ronald McDonald House Charities.
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25. How Users Claim Deals
On Facebook mobile, add your location > then look
for yellow or green deals tickets.
Deals go in the News Feed!
Image source: facebook.com
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26. How To Set Up Your Deals
Go to your claimed Facebook Place Page
Click the Edit Page button
Click Deals in the left menu
Choose from one of the 4 types of Deals you
wish to offer (only one type at a time).
See also: http://www.facebook.com/deals/checkin
Click the “For Business Owners” tab for info.
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27. Tips for Check-In Deals
KISS – Keep It Short & Simple!
Example titles:
20% off any purchase over $10
Buy one, get one free.
Check in with 3 friends and get 30% off any
entrée
Example claiming language:
Present claimed deal to waiter
Show your phone screen to
the cashier
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29. FIRST build tons of
value, social equity
Space out your offers
Clear CTAs
Make it really easy for
people to buy from
you!
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30. Run promotions
On Facebook: must use a 3rd-party
app
See strutta.com, wildfireapp.com,
votigo.com, offerpop.com and
more… or your own iFrame app
On site: Photo contest
Photos taken on-site/in-store then
load to Facebook
On site: Ideas/suggestions contest
Submit new recipe, design, flavor,
tip for improvement, etc.
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32. Domino’s Pizza
Promotes customers on pizza boxes
Photo op
See: http://bit.ly/dominos_sm
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33. Granata Pet Food
Check in and dispenser produces a sample for your
dog!
Source: Neworld Blog
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34. Education is key
EDUCATE yourself + all staff on Facebook,
Check-ins, Deals and the power of location-
based marketing
See: http://bit.ly/fb_dealsguide
Staff should be able to introduce Deals and
answer any questions about redemption,
availability, etc.
…you can save an extra 20% when you check in!
…you and up to 8 friends can get this special Deal
___
…next time you visit us & check in, you’ll get ___
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35. Treat your mobile-savvy customers like
ROYALTY!!
They are the early adopters
They have friends on Facebook and Foursquare and
other platforms
“Word of mouth on steroids”
Acknowledge & recognize when
they come into your store
Give special (additional) bonuses
Get photos for Facebook!
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39. Got questions?
Join Mari on Facebook: www.facebook.com/marismith
Tweet Mari: @marismith
Subscribe to Mari’s blog: www.marismith.com
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40. Webinar: July 27, 2011
Video and Slides Available
later Today
Upcoming Webinar: Tues. Oct. 4
www.TabSite.com/webinar
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com