Ensuring Technical Readiness For Copilot in Microsoft 365
Answering service
1. Answering Service
Apartment Manager finds a new management tool!
Challenge, type of company, why they called
Getting emergency maintenance calls answered in a timely manner
by on call staff was hard to monitor. They had residents that
complained about the delay in response time.
Solution we developed for them
AccessDirect setup
cascade message
notification dispatches
emergency maintenance
and security calls from
their tenants on a 24
hour-a-day basis. Calls
are prescreened with a
customized emergency qualification greeting before messages are left
to reduce your maintenance expenses. Leasing office inquiries are
sent instantly to your email through an interactive voicemail system.
Results – productivity, leads – bottom line
AccessDirect covers the leasing office phones whenever the staff
cannot answer them personally. Our premier automated service can
help them lease more apartments, retain more residents, and
optimize their maintenance work. AccessDirect specializes in serving
apartment communities across the country. With over 13 years
experience in automated answering, AccessDirect is a leader in
property management telecommunications.
Contact US
Call or Email Us - 877-599-6500
We want to talk with you! Our sales representatives are
available from 8 a.m. to 5 p.m. CST to assist you in answering
any questions you may have regarding our PBX phone
services.