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Answering Service
Apartment Manager finds a new management tool!

Challenge, type of company, why they called

Getting emergency maintenance calls answered in a timely manner
by on call staff was hard to monitor. They had residents that
complained about the delay in response time.

Solution we developed for them

                                            AccessDirect          setup
                                            cascade           message
                                            notification    dispatches
                                            emergency maintenance
                                            and security calls from
                                            their tenants on a 24
                                            hour-a-day basis. Calls
                                            are prescreened with a
customized emergency qualification greeting before messages are left
to reduce your maintenance expenses. Leasing office inquiries are
sent instantly to your email through an interactive voicemail system.

Results – productivity, leads – bottom line

AccessDirect covers the leasing office phones whenever the staff
cannot answer them personally. Our premier automated service can
help them lease more apartments, retain more residents, and
optimize their maintenance work. AccessDirect specializes in serving
apartment communities across the country. With over 13 years
experience in automated answering, AccessDirect is a leader in
property management telecommunications.

Contact US

Call or Email Us - 877-599-6500

We want to talk with you! Our sales representatives are
available from 8 a.m. to 5 p.m. CST to assist you in answering
any questions you may have regarding our PBX phone
services.
Sales - Ext 12 - sales@messagingservice.com
Customer Service - Ext 11 - service@messagingservice.com
Billing - Ext 16 - billing@messagingservice.com

Website: http://www.messagingservice.com

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Answering service

  • 1. Answering Service Apartment Manager finds a new management tool! Challenge, type of company, why they called Getting emergency maintenance calls answered in a timely manner by on call staff was hard to monitor. They had residents that complained about the delay in response time. Solution we developed for them AccessDirect setup cascade message notification dispatches emergency maintenance and security calls from their tenants on a 24 hour-a-day basis. Calls are prescreened with a customized emergency qualification greeting before messages are left to reduce your maintenance expenses. Leasing office inquiries are sent instantly to your email through an interactive voicemail system. Results – productivity, leads – bottom line AccessDirect covers the leasing office phones whenever the staff cannot answer them personally. Our premier automated service can help them lease more apartments, retain more residents, and optimize their maintenance work. AccessDirect specializes in serving apartment communities across the country. With over 13 years experience in automated answering, AccessDirect is a leader in property management telecommunications. Contact US Call or Email Us - 877-599-6500 We want to talk with you! Our sales representatives are available from 8 a.m. to 5 p.m. CST to assist you in answering any questions you may have regarding our PBX phone services.
  • 2. Sales - Ext 12 - sales@messagingservice.com Customer Service - Ext 11 - service@messagingservice.com Billing - Ext 16 - billing@messagingservice.com Website: http://www.messagingservice.com