Assignment OverviewType:  Discussion Board Unit:  Project Human Resource Management Due Date:  Tue, 1/16/18 Grading Type:  Numeric Points Possible:  75 Points Earned:  0 Deliverable Length:  150 wordsView objectives for this assignment Go To: Assignment Details Scenario Learning Materials Reading Assignment My Work: Online Deliverables:  Discussion Board Looking for tutoring? Go to Smarthinking In your own words, please post a response to the Discussion Board and comment on other postings. You will be graded on the quality of your postings. to view the expectations for this assignment. For assistance with your assignment, please use your text, Web resources, and all course materials. Must include references. Please respond to this students post. Introduction The following is the results of the initial team meeting of the IRTC Enterprise legacy system upgrade project the results of that meeting, some of the works involved, and some advantages and disadvantages of using a vendor to perform the upgrades versed using the current in-house staff to develop this new system. Enterprise Review and Team Members Interesting as I review this assignment and begin analyzing the case study and the employees involved at IRTC Enterprise I began to feel I was literally having a meeting with the team and being introduced to each of these individual people for the first time. In my mind I took this as an official first meeting where we can all discuss the current legacy system and their thoughts and what are their expectations of this upgrade project. During these discussions I strived to find their position in the enterprise and experience and their ideas or concerns on the upgrade. Pat is the expert of this current system and expressed his concerns about the current system being underused while Terry is very excited to get started. Robin is also valuable with her experience even though her technical skills may need some help. Jan has some great experience however her time allowed on the project is low and Chris will get a chance to use his newly acquired computer science degree as well as his experience of web programming and software testing. As the project manager and based on previous projects that I have been lucky enough to manage I have used my expert judgement (PMBOK Guide to Project Management), and can say that this meeting was very informative and productive to be able to extract the information needed from the current leaders who are working on the current legacy system. This makes mapping the current system easier and to see and to also see where we will need to hire vendors and where we can possibly perform some in-house developments since the team also provides expert judgement in their current positions and technical skill levels. Roles and Responsibilities of the Enterprise and the Vendor While researching upgrading existing legacy systems the (Oracle white paper 2007) discussed many important reasons to upgr ...

1. Assignment OverviewType:
Discussion Board
Unit:
Project Human Resource Management
Due Date:
Tue, 1/16/18
Grading Type:
Numeric
Points Possible:
75
Points Earned:
0
Deliverable Length:
150 wordsView objectives for this assignment
Go To:
Assignment Details
Scenario
Learning Materials
Reading Assignment
My Work:
Online Deliverables:
Discussion Board

2. Looking for tutoring?
Go to Smarthinking
In your own words, please post a response to the Discussion
Board and comment on other postings. You will be graded on
the quality of your postings.
to view the expectations for this assignment.
For assistance with your assignment, please use your text, Web
resources, and all course materials. Must include references.
Please respond to this students post.
Introduction
The following is the results of the initial team meeting of the
IRTC Enterprise legacy system upgrade project the results of
that meeting, some of the works involved, and some advantages
and disadvantages of using a vendor to perform the upgrades
versed using the current in-house staff to develop this new
system.
Enterprise Review and Team Members
Interesting as I review this assignment and begin analyzing the
case study and the employees involved at IRTC Enterprise I
began to feel I was literally having a meeting with the team and
being introduced to each of these individual people for the first

3. time.
In my mind I took this as an official first meeting where we can
all discuss the current legacy system and their thoughts and
what are their expectations of this upgrade project. During these
discussions I strived to find their position in the enterprise and
experience and their ideas or concerns on the upgrade.
Pat is the expert of this current system and expressed his
concerns about the current system being underused while Terry
is very excited to get started. Robin is also valuable with her
experience even though her technical skills may need some
help. Jan has some great experience however her time allowed
on the project is low and Chris will get a chance to use his
newly acquired computer science degree as well as his
experience of web programming and software testing.
As the project manager and based on previous projects that I
have been lucky enough to manage I have used my expert
judgement (PMBOK Guide to Project Management), and can say
that this meeting was very informative and productive to be able
to extract the information needed from the current leaders who
are working on the current legacy system.
This makes mapping the current system easier and to see and to
also see where we will need to hire vendors and where we can
possibly perform some in-house developments since the team
also provides expert judgement in their current positions and
technical skill levels.
Roles and Responsibilities of the Enterprise and the Vendor
While researching upgrading existing legacy systems the
(Oracle white paper 2007) discussed many important reasons to
upgrade with the biggest reason that stood out to me is “times
change” and so is it true for technology as we all know

4. technology is changing every year if not monthly and the need
to have a legacy system installed that is ready for upgrades will
be a goal of the enterprise.
The white paper also expresses the importance of good
architecture when designing the new legacy system as older
systems are hard to maintain and costly. It is important to
design a system that can be ready for upgrades and that will be
another goal of the IRTC Enterprise legacy system upgrade.
Using expert judgement again I will move that we begin
procurement for a system architect to design, build and deliver
this turnkey upgrade to the existing legacy system and that Pat,
Terry and Jan will serve as team leaders since they can provide
the most experience and hours and will work closely with the
new system architecture to map the current system.
Robin and Chris will begin developing and projecting their
visions of what the “new web based billing system” will look
like and how the “new system” will operate and be ready for
presentation to the team before we deliver that aspect of the
project to the new system architect.
The team will meet regularly to discuss the progress and the
status of the different stages we may be working on so that the
team is informed and that I have all the information needed to
report on and if there are any issues or concerns.
Advantages Disadvantages
For this project there are no specifics on the age of the current
system so it will be better to outsource to provide a “packaged
vendor support customer billing system” (Oracle white paper
2007) where the vendor provides packaged integrations that we
tie into our current system then design the system to fit the
needs of the company.

5. This process appears to be the best solution to this business
problem that can be provided to the enterprise in a timely
manner unless the entire existing core of the legacy system
needs to be rebuilt. This process will provide all team members
to be away from their regular duties less amount of time. This
project will also provide valuable experience to the team and
allows the team and the enterprise to work in a state of the art
billing system that the vendor will provide maintenance to and
upgrades periodically as needed and should make the end users
very happy especially the customers.
Of course cost will be the main disadvantages of the upgrades
and that there will be a cost to operate and will pay either
monthly, quarterly an annual charge to the enterprise. Training
and cost will also need to be provided and the acceptance from
the staff to use the new system is always difficult. There could
possibly be some facility adjustments or remodels as well that
could also impose more cost.
Closing
There are other advantages and disadvantages and will move to
the executives that we proceed with using a vendor for this
situation since the team members although there may be
additional work for them in the end they will have less to
maintain and they will only be responsible for the core portion
of the service and will have the vendor as a consultant to assist
in any flaws that may exist during the transition. Maintenance
and upgrades are also a good reason to go with a vendor
provided service and this system can last as long as the
enterprise continues to exist.
References:
Oracle (2007),

6. Upgrading a Customer Care and Billing System,
Retrieved from:
https://mthink.com/legacy/www.utilitiesproject.com/content/pdf
/UTP_ONLINE_ORACLE1.pdf
PMI A Guide to the Project Management Body of Knowledge
Fifth Edition, (2015), Chapter 4,
Project Integration, pg. 63, 4.1.2.1 Expert Judgements
, Retrieved from:
https://online.vitalsource.com/#/books/9781935589815/cfi/6/12!
/4/32/18/16/6/2/6/
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