2013 Update and Overview
David Plant
Director, Product Development
PGA TOUR Digital
The Role of Apps in a
Responsive Web World
The Evolving Mobile Landscape
• Devices are changing
• Bigger, higher resolution screens
• Faster processors
• More memory
• Users are changing
• Most have smart phones, many have tablets
• Extremely attached to their mobile devices
• Mobile is a primary touch point
• Publishers are changing
• Desktop and mobile worlds are converging
• Increased focus on mobile users
• Publishing more content into the mobile channels
2
Embracing Change
• “Mobile first” design approach
• Consider best practices on phone and tablet
• Scale up for desktop instead of down for mobile
• Platform responsive/adaptive websites
• Web is no longer a “desktop only” experience
• Maintaining separate “m.” site duplicates efforts, often with an inferior experience
• Utilize web and apps to maximize reach
• Apps aren’t the only way to connect with users in mobile
• Web can be used as an effective cross platform method for covering a broad array
of content
• Leverage apps as a differentiated product offering complementary features and
functionality
3
Case Study: PGA TOUR iPad App
• Background
• PGA TOUR released a new iPad app in March 2015
• App delivers unique contextual stats and data visualization
• Distinctly differentiated from website
• Milestones
• March 2012: First PGA TOUR iPad app released
• November 2013: Start of PGA TOUR iPad app redesign
• February 2014: New PGATOUR.com launches as platform responsive site
• March 2014: Ongoing iPad app redesign scrapped, restarted from beginning
• March 2015: New iPad app released
• Goals
• Leverage competitive advantage – proprietary live competition data
• Present in a way unique to the consumer golf market
• Function as 1st screen experience or broadcast companion
• Offer innovative sponsor integration opportunities
4
Case Study: PGA TOUR iPad App
5
Case Study: PGA TOUR iPad App
6
Case Study: PGA TOUR iPad App
7
Case Study: PGA TOUR iPad App
8
Case Study: PGA TOUR iPad App
9
Case Study: PGA TOUR iPad App
• Next Steps
• Iterate on the concept and regularly enhance features
• Evaluate opportunities for sharing impactful functionality across platforms
• Promote the complementary value of using the app + web
• Key Takeaways
• Change is hard – for users and stakeholders
• Helping fans to understand and navigate new features is key to acceptance
• Losing some users to web should be expected
• Incorporating feedback is important but should be true to the mission
• Questions?
10
2013 Update and Overview
David Plant
Director, Product Development
PGA TOUR Digital

David plant

  • 1.
    2013 Update andOverview David Plant Director, Product Development PGA TOUR Digital The Role of Apps in a Responsive Web World
  • 2.
    The Evolving MobileLandscape • Devices are changing • Bigger, higher resolution screens • Faster processors • More memory • Users are changing • Most have smart phones, many have tablets • Extremely attached to their mobile devices • Mobile is a primary touch point • Publishers are changing • Desktop and mobile worlds are converging • Increased focus on mobile users • Publishing more content into the mobile channels 2
  • 3.
    Embracing Change • “Mobilefirst” design approach • Consider best practices on phone and tablet • Scale up for desktop instead of down for mobile • Platform responsive/adaptive websites • Web is no longer a “desktop only” experience • Maintaining separate “m.” site duplicates efforts, often with an inferior experience • Utilize web and apps to maximize reach • Apps aren’t the only way to connect with users in mobile • Web can be used as an effective cross platform method for covering a broad array of content • Leverage apps as a differentiated product offering complementary features and functionality 3
  • 4.
    Case Study: PGATOUR iPad App • Background • PGA TOUR released a new iPad app in March 2015 • App delivers unique contextual stats and data visualization • Distinctly differentiated from website • Milestones • March 2012: First PGA TOUR iPad app released • November 2013: Start of PGA TOUR iPad app redesign • February 2014: New PGATOUR.com launches as platform responsive site • March 2014: Ongoing iPad app redesign scrapped, restarted from beginning • March 2015: New iPad app released • Goals • Leverage competitive advantage – proprietary live competition data • Present in a way unique to the consumer golf market • Function as 1st screen experience or broadcast companion • Offer innovative sponsor integration opportunities 4
  • 5.
    Case Study: PGATOUR iPad App 5
  • 6.
    Case Study: PGATOUR iPad App 6
  • 7.
    Case Study: PGATOUR iPad App 7
  • 8.
    Case Study: PGATOUR iPad App 8
  • 9.
    Case Study: PGATOUR iPad App 9
  • 10.
    Case Study: PGATOUR iPad App • Next Steps • Iterate on the concept and regularly enhance features • Evaluate opportunities for sharing impactful functionality across platforms • Promote the complementary value of using the app + web • Key Takeaways • Change is hard – for users and stakeholders • Helping fans to understand and navigate new features is key to acceptance • Losing some users to web should be expected • Incorporating feedback is important but should be true to the mission • Questions? 10
  • 11.
    2013 Update andOverview David Plant Director, Product Development PGA TOUR Digital